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Sales Head - Retail Store & Furniture

8 years

0 Lacs

Mumbai Maharashtra India

Posted:1 week ago| Platform: Linkedin logo

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Skills Required

marketing strategy drive strategies reports crm service training layout visual merchandising engagement resolve pricing design analyze reporting leadership development communication negotiation erp

Work Mode

On-site

Job Type

Full Time

Job Description

Position

Industry

Location

Experience

Qualification


Intrested Candidate's Can Share Resume on WhatsApp- 8657005459 (HR Abhinandan Rai)


Key Responsibilities

:

1. Sales Strategy & Target Achievement

  • Drive overall sales performance and revenue targets across all store locations
  • Develop and implement sales strategies for walk-ins, inquiries, and leads
  • Monitor KPIs and daily sales reports; manage CRM follow-ups

2. Store Operations & Team Management

  • Supervise store managers and sales teams to ensure consistent service standards
  • Provide training, motivation, and performance reviews for sales staff
  • Ensure store layout, visual merchandising, and customer experience are top-notch

3. Customer Experience & Relationship Management

  • Maintain a high standard of customer engagement from inquiry to closing
  • Resolve customer issues and ensure satisfaction through timely follow-ups
  • Build long-term relationships with high-value clients and B2B customers

4. Product & Market Knowledge

  • Stay updated on furniture trends, materials, and pricing strategies
  • Coordinate with the design and production team for custom orders and timelines
  • Analyze competitors’ activities and develop counter strategies

5. Reporting & Coordination

  • Share weekly/monthly sales performance reports with senior management
  • Collaborate with marketing for store promotions, campaigns, and events

Key Skills

:
  • Proven track record in furniture/luxury retail sales
  • Strong leadership and team development abilities
  • Excellent communication and negotiation skills
  • Customer-centric approach and result-oriented mindset
  • Knowledge of ERP/CRM systems and retail metrics


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