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Sales Head

Livekeeping (an Indiamart Company)

5 - 10 years

7 - 12 Lacs

noida

Posted:-1 days ago| Platform:

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Skills Required

sales head customer acquisition leadership development usage operational excellence process orientation product marketing team building analytics crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

Sales Head

Job Description:

Role Overview:

The New Sales Head will own the national tele-sales strategy and execution for Livekeeping. This role involves managing, scaling, and optimizing performance across multiple tele-sales centers, driving SaaS subscription growth, and building predictable revenue pipelines. The ideal candidate should have deep experience in tele-sales, SaaS sales, and managing distributed sales teams with the strategic acumen to scale revenues and the operational discipline to deliver consistent results.

Key Responsibilities:

1. Sales Strategy & Planning

Define and execute national tele-sales strategy for new customer acquisition.

Build targeted approaches for MSMEs, accountants, traders, and distributors.

Align center-level targets with overall business revenue goals.

2. Tele-Sales Management

Lead and manage multiple tele-sales centers spread across India.

Ensure consistent sales processes, scripts, and conversion practices across all centers.

Monitor daily, weekly, and monthly performance metrics for each center.

3. CRM Optimization

Optimize current CRM setup and implement best practices for lead capture, assignment, follow-up, and closure.

Use CRM data to forecast sales, measure agent productivity, and track funnel health.

4. Lead Funnel Management

Understand the entire lead journey from acquisition to closure.

Identify drop-off points and implement strategies to improve conversion rates at each funnel stage.

Work closely with marketing to ensure high-quality lead generation and clear qualification criteria.

5. Revenue & Performance Ownership

Achieve monthly and quarterly Sales targets.

Drive lead-to-conversion rates and reduce sales cycle time.

Identify underperforming centers and implement corrective measures.

6. Team Leadership & Development

Mentor, coach, and motivate center managers and tele-sales teams.

Build a culture of ownership, accountability, and high energy.

Plan regular product training and sales skill enhancement sessions.

7. Process & Technology Enablement

Standardize CRM usage, lead tracking, and reporting across all locations.

Work closely with marketing for campaign planning, lead generation, and follow-ups.

Use data analytics to improve targeting and productivity. 8. Market & Product Intelligence

Collect market feedback and share with product & marketing teams.

Keep abreast of SaaS sales trends, tele-sales innovations, and competitor strategies.

Required Qualifications:

MBA from a Top-Tier B-School (IIM, ISB, XLRI, FMS, SPJIMR, MDI, etc.).

5+ years of experience in sales, with at least 2 years in tele-sales leadership roles.

Experience in SaaS sales / subscription-based sales would be plus. Excellent leadership, negotiation, and communication skills.

Key Competencies:

Strategic Leadership Ability to think big and execute at scale.

Operational Excellence Strong process orientation and discipline.

Data-Driven Decision Making Uses analytics to drive performance improvements.

Team Building & Coaching Skilled at developing high-performing teams.

Customer-Centric Mindset Understands MSME pain points and drives solutions.

KPIs / Success Metrics:

New Subscription Revenue from tele-sales.

Conversion Rate from lead to customer.

Average Revenue Per User (ARPU) from new sales.

Experience Range:

5 - 15 years

Educational Qualifications:

Any graduation,andMBA/PGDM

Skills Required:

Telesales

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Livekeeping (an Indiamart Company)

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Sales Head

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

Role Overview:

Key Responsibilities:

1. Sales Strategy & Planning

2. Tele-Sales Management

3. CRM Optimization

4. Lead Funnel Management

5. Revenue & Performance Ownership

6. Team Leadership & Development

7. Process & Technology Enablement

Required Qualifications:

Key Competencies:

KPIs / Success Metrics:

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