Should have previous experience working with Service Now. Service Now Management with knowledge in Incident, Request, Problem and Change Management. Ability to work independently with limited supervision Ability to work well with people from different disciplines with varying degrees of technical experience ITIL certification is preferred Working experience on other ITSM tools is an advantage Responsible For Partnering with business users to gather all requirements to formulate business specifications and translating those into business functionality. Documenting workflows and results of business analysis and obtaining sign-off from users on specifications. Creating user story, acceptance criteria, the definition of ready and definition of done in the agile framework Assisting the technical team in translating application functionality into application architecture and the production of a business functionality requirements statement. Communicating the business directives, goals, and needs to the technical team and serving as business interface from the solution delivery team managing expectations and defining business satisfaction metrics. Designing and executing test plans to ensure that business requirements and functional specifications are implemented properly and meet ROI objectives. Participate in planning initiatives, feasibility studies, cost/benefit analysis, and new systems design. Work with the QA team to prepare test scenarios and data. Document and manage business and functional requirements. Review user stories and acceptance criteria. Provide thought leadership in one of the functional areas, handle queries and competency building in the respective functional areas. Provide functional solution and clarification on the inter-module dependencies. Determine a projects requirements by extracting them from business or government policies, as well as from current and future users, through interaction and research. Anticipate future requirements to ensure successful outcomes. Constrain requirements when necessary and focus on core business needs, rather than users personal preferences, functions related to trends or outdated processes, or other non-essential modifications. Organize requirements into related categories to effectively manage and communicate them. Use robust analysis and modeling tools to match strategic business objectives with practical technical solutions. At regular intervals in the project life cycle, safeguard and protect the business and users needs by verifying functionality, accuracy and completeness of the requirements against the original documents. Safeguarding minimizes risk by ensuring requirements are being met before investing further in system development. Emphasize simplicity and ease of use at all times, especially in implementation. Identify and avoid extraneous activities that do not solve the problem or help reach the objective. The business analyst is most knowledgeable about use cases; therefore, they continually verify the requirements and reject implementations that do not advance business objectives. In application maintenance, the focus is on preventing and correcting defects; enhancements or making changes to increase the value provided by the system.
Experience - 3 to 5 years Shift Timings - (PST ) 9 p.m. IST to 5 a.m. IST PREFERENCE: IMMEDIATE JOINERS Preferred to have worked in a Staffing company, handling multiple IT Skillset Staffing requirements Having good English speaking, writing skills. (communications) Candidate should focus on hiring technology professionals for companies in the United States and Canada. This role involves sourcing, screening, and interviewing candidates, as well as managing the full recruitment cycle from initial contact to onboarding. They also need to understand US employment laws, visa regulations, and tax structures. ROLES & RESPONSIBILITIES: 1. Understanding job requirements Collaborate with hiring managers and technical leads to comprehend the specific skills, experience, and qualifications needed for open IT positions. Translate technical needs into effective talent search criteria, considering nuances of the US job market. 2. Sourcing and attracting talent Utilize job boards like Dice, Monster, and CareerBuilder, along with platforms like LinkedIn and specialized IT forums, to find potential candidates. Create and execute engaging recruitment strategies, potentially including personalized outreach to passive candidates. Maintain a robust network of qualified IT professionals and engage in networking events or career fairs. 3. Screening and evaluating candidates Review resumes and applications to assess candidates' qualifications, experience, and technical expertise. Conduct initial interviews (phone, video, or in-person) to evaluate technical skills, cultural fit, and communication abilities. Potentially administer technical assessments or coding challenges to gauge a candidate's practical skills. 4. Interview coordination and management Schedule interviews between candidates and hiring managers or technical panels. Provide updates and feedback to both candidates and interviewers, ensuring a smooth and transparent process. 5. Offer management and onboarding support Negotiate compensation packages, including salary, benefits, and employment terms, with successful candidates. Guide candidates through pre-boarding and documentation processes, including any necessary visa or immigration procedures for international candidates. Potentially offer support with onboarding assistance to ensure a positive start for new hires. 6. Maintaining candidate pipelines and reporting Maintain an organized candidate database and track hiring progress using Applicant Tracking Systems (ATS) or other tools. Generate reports on recruitment metrics, such as time-to-fill, source of hire, and candidate conversion rates. 7. Industry knowledge and compliance Stay updated on the latest IT industry trends, including in-demand skills, emerging technologies, and recruitment best practices. Possess a strong understanding of US employment laws, visa regulations, and common tax terms like W2, C2C, and 1099 In essence, a US IT recruiter acts as a crucial link between companies needing specialized tech talent and IT professionals seeking opportunities within the competitive US job market.
Hands on Controller Firmware design , customization, support Firmware dev NAND(SLC, TLC,QLC) C,C++,Embedded C Experience in Stroage Industry, SSD,HDD, Storage systems Deep understanding of storage interface like PCLe/NVMe, AHCL, SATA, SAS, UFS, eMMC