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5.0 - 8.0 years
3 - 10 Lacs
Gurgaon / Gurugram, Haryana, India
On-site
Your role and responsibilities As a Software Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables Your clients on their Salesforce journeys. You will work towards delivering specific milestones and objectives in an agile environment, and showcase an ability to work autonomously and communicate well in a work environment with people from different cultures and time zones Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Basic experience inat least one of the salesforce cloud. Foundational level of knowledge on LWC, APIs Proficiency in test classes Knowledge on CICD Exposure to development and deployment frameworks Preferred technical and professional experience Experience working in an Agile environment Ability to work directly with clients and understand the requirements Able to work with multiple scrum teams
Posted 1 week ago
4.0 - 10.0 years
0 - 5 Lacs
Mysore, Karnataka, India
On-site
Your role and responsibilities As a Salesforce Consultant you will serve as a client-facing practitioner who sells, leads and implements expert services utilizing the breadth of IBM's offerings and technologies. A successful Consultant is regarded by clients as a trusted business advisor who collaborates to provide innovative solutions used to solve the most challenging business problems. You will work on projects that help clients integrate strategy, process, technology, and information to increase effectiveness, reduce costs and improve profit and shareholder value. You can take advantage of opportunities to master new skills, work across different disciplines, move into new challenges and develop a robust understanding of different industries. Your primary responsibilities include: Innovative Salesforce CRM Solutions:Collaborate with clients and development team to design and implement creative solutions with Salesforce CRM Applications. Strategic Consulting and Functional Leadership:Use your consulting skills and business knowledge to lead functional discussions to understand client's business challenges and address them with solution architecture. Architectural Best Practices Advocacy:Establish and promote with internal teams the design and architecture guidelines and best practice standards. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Salesforce Service Cloud experience. Salesforce Lightning Framework experience. Salesforce configuration and customization. Experience with Apex, Flows, integrating Salesforce with external systems (JSON / RESTful Service Invocation), LWC Preferred technical and professional experience Excellent written and verbal interpersonal skills for coordinating across teams. Relevant Salesforce certifications. Need to have consultative skills, and technical knowledge to effectively integrate packaged technology into our clients business environment and achieve business results
Posted 1 week ago
3.0 - 8.0 years
2 - 3 Lacs
Hyderabad / Secunderabad, Telangana, Telangana, India
On-site
Job Title PowerApps Engineer Location Hyderabad Experience 3 to 8 yrs Skills Powerapps, Power Automate, Power Virtual Agents, Canvas & Common Data Service Job Description Minimum 3 years hands-on experience in CRM systems like Dynamics, SAP, Sales Force, PeopleSoft and/or related. Experience in SaaS product support or web frontend development and QA; Familiarity with programming languages such as C# and Python; Knowledge of database technologies such as SQL Server/Oracle. Excellent Communication Skills: verbal, listening and written. Experience in customer facing service role in any capacity. Interpersonal and collaborative skills proven through work experience. Passion for continuous learning - personal and professional development Research, Problem Solving and Troubleshooting Skills Logical thinking and demonstrating use of available tools & resources. Ability to work in different shifts outside of local business hours and/or work a shift that covers a weekend day once ramped/trained based on business need. Good to have : Integration Services: Proficiency in integrating Power Platform with external systems, leveraging connectors, APIs, and data gateways for seamless data exchange. Custom Development: Knowledge of extending Power Platform capabilities using custom connectors, plugins Security and Compliance: Implementing security measures, managing user roles, permissions, and ensuring data security and compliance with industry standards within the Power Platform. Knowledge of database technologies such as SQL Server/Oracle. Good to have knowledge on Bot framework, Create copilots with generative AI Power Apps: Mastery in building custom business applications using Power Apps, including canvas apps, model-driven apps, and portals, leveraging low-code or no-code development. Power Virtual Agents: Knowledge of building chatbots and conversational AI solutions using Power Virtual Agents, integrating with Dynamics 365 CE for customer support automation, Teams & Third-Party Applications. Knowledge of SSO. Common Data Service (CDS): Understanding of Common Data Service for Apps (CDS), creating entities, defining relationships, and using CDS as a data source for Power Platform applications. Customization and Configuration: Ability to customize and configure Power Platform applications, including UI customization, business rules, forms, and views to meet specific business needs. Integration Services: Proficiency in integrating Power Platform with external systems, leveraging connectors, APIs, and data gateways for seamless data exchange. Custom Development: Knowledge of extending Power Platform capabilities using custom connectors, plugins, custom connectors, JavaScript, and Azure Functions. Security and Compliance: Implementing security measures, managing user roles, permissions, and ensuring data security and compliance with industry standards within the Power Platform. Environment and Release Management: Skills in managing Power Platform environments, version control, solution lifecycle management, and implementing changes using DevOps practices.
Posted 1 week ago
3.0 - 7.0 years
3 - 7 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
Job description Analyze Business needs and propose suitable solutions. Estimate workloads, plan projects, and monitor their execution. Mentor and guide development teams on best practices and technologies to use. Facilitate technical decisions and ensure the quality of deliverables. Communicate effectively with both technical and non-technical stakeholders. Work cross-functionally with teams from different cultures and locations in Europe and North Africa inside and outside of Orange Business. Identify and resolve complex technical and business problems. Propose innovative and optimized solutions to meet client needs. Actively participate in agile ceremonies (scrum, sprint planning, etc.). Quickly adapt plans and priorities based on feedback and evolving requirements. Manage a software development partner and ensure the quality of the software delivered. About you Confirmed experience in Angular, quarkus, microfront-end development. Experience in Salesforce integration. Experience in designing and developing RESTful APIs within a micro-services architecture (in TMForum standard/framework will be a plus) Understanding of Continuous Integration (GIT, GitLab CI, Devops ) and ability to implement. Experience in designing efficient and secure software architectures in headless micro Front End. Understanding infrastructure and containerized environment especially Kubernetes Extensive Orchestration knowledge and experience in conceptualizing workflow solutions using Camunda and developing around is definitely a big plus. Business Process Management Notation (BPMN) nice to have. Quality assurance including peer reviews, Unit, and Integration testing. Release management including source control, documentation and go-live. Ability to produce high-quality code adhering to best practices for security and performance
Posted 1 week ago
10.0 - 15.0 years
37 - 40 Lacs
Noida
Work from Office
Job Purpose Role responsibilities 1) Excellent SFDC Development Skills - a. SFDC Development implementing APEX Classes, Triggers, Lightning Components (LWC), Lightning Design System and Community Cloud. b. Developed, maintained, and improved validation rules, custom workflows, Visualforce pages, Apex customizations c. Worked on the designing of custom objects, custom fields, page layouts, custom tabs, custom reports, Dashboards and various other components as per the client and application requirements. d. Created Community sites, Customer/Partner Portals, Page Variations, Navigation Menu, Reports and Dashboards in the Community Cloud. e. Experience working in Agile methodology and Test-driven development. f. Experience working in Cross - functional teams, identifying business g. requirements and working on sprint planning and execution. h. Experience working with Force.com IDE, Data Loader, Import Wizard and salesforce.com Sandbox environments. i. Implemented business logic in Salesforce org with the help of automation tools like Process builder, Flows and Workflows. j. Implemented security and sharing rules at object, field, and record level for different users at different levels of organization. k. Created various profiles and configure the permissions based on the organizational hierarchy. l. Experience in Salesforce Sales Cloud, Experience cloud (Community Cloud) development. m. Experience in Salesforce Administration, software testing, test planning. n. Experience in Unit Testing, Load Testing, UAT, Regression Testing, Security o. Testing. Analyzed and mitigate issues identified during testing. p. Experience in writing Test cases, Test scenarios, Functional flows report and q. tracking of bugs from Production through Reports. r. Provided the direction for system enhancement and defect fixes. Excellent team player, self-motivated, quick learner with good s. communication skills and trouble-shooting capabilities. t. Experience in SAP Integration technologies, including SAP PI/PO, CPI, and APIs. 2) Responsible for SFDC Developments and support 3) Testing, troubleshooting, and modifying SFDC systems. 4) Ensure data is handled, transferred or processed according to audit and company policies. Skills and academic qualifications Educational Qualifications Minimum Qualification - BCA/B.Tech (IT) Functional Skills Functional Skills Required - SAP S/4 exposure/ knowledge is a must Technical Skills required - Salesforce Development - Apex, Triggers, Lightning Experience and Integration Basics, Advance Apex Patterns Relevant and total experience Total Number of experience required - 5+ years of experience in SFDC Development
Posted 1 week ago
5.0 - 10.0 years
4 - 7 Lacs
Bengaluru
Work from Office
Debtors Management, MIS. • GST Reconciliation, GSTR1 etc. • Trade Discount Claim Management • Banking Management, BRS. • Sales & Administrative MIS • SAP FICO, O2C, Sales Force
Posted 1 week ago
7.0 - 12.0 years
7 - 10 Lacs
Mumbai, Mumbai Suburban, Mumbai (All Areas)
Work from Office
We are seeking an experienced CRM Support Lead with a strong background in Zoho Help Desk and CRM tools, preferably within the BFSI sector. Responsible for managing CRM-related support operations, supervising a team, handling audits, support issues. Required Candidate profile Lead and manage a team of 5 support engineers handling CRM tickets and issues Oversee daily support operations through Zoho Help Desk. Maintain CRM-related documentation, SOPs, and training materials. Perks and benefits To be disclosed post interview
Posted 2 weeks ago
1.0 - 4.0 years
1 - 5 Lacs
Pune, Kothrud
Work from Office
Principal Duties and Responsibilities: BOM Creation and Management 1) Develop and maintain accurate and detailed Bills of Materials for all products from inputs and datasheets received. 2) Ensure that all components, sub-assemblies, and materials are correctly listed and categorized. 3) Update BOMs as design changes, improvements, or corrections are made. 4) Create and release manufacturers, manufacturer and vendor parts, internal part numbers in the PLM system. Collaboration with Clients Design and Engineering Teams 1) Work closely with design and engineering teams to understand product specifications and requirements. 2) Ensure that BOMs align with the latest product designs and engineering documents. 3) Communicate any discrepancies or issues between the BOM and design documents to relevant stakeholders. Data Integrity and Documentation 1) Ensure the integrity and accuracy of BOM data within the Product Lifecycle Management (PLM) or Enterprise Resource Planning (ERP) systems. 2) Maintain thorough documentation of BOM revisions, changes, and approvals. 3) Implement and manage a systematic approach to version control for BOMs Change Management 1) Manage Engineering Change Orders (ECOs) and ensure all BOM updates are accurately reflected. 2) Coordinate with cross-functional teams to ensure changes are implemented smoothly and efficiently. 3) Track and document the impact of changes on product cost, quality, and performance 4) Work with Planners, Technology and Operations in cut-over to a new revision of running products Desired Candidate Profile: 1) Should have excellent communication skills with the ability to present complex ideas and findings in a clear and concise manner 2) Candidate must be open for traveling for short/long duration for visits related to projects. 3) Experience of working as ERP Analyst / Product Configuration Engineer / Configuration Management Executive is an added advantage. 4) Proficiency in Microsoft Excel, PowerPoint, and other analytical tools/software 5) Reviews and responds to incoming customers specification requirements from Sales / Applications based on team discussions with Sales / Applications, Product Strategy team and the global Product Configuration team 6) Error-free product implementations and high level of responsiveness to customers requests are key success factors in this role 7) Exhibit effective organizational skills, a focus on accuracy, and attention to detail. 8) Creative and passionate about creating solutions to customer problems 9) Able to work efficiently with minimal supervision 10) Provide accurate and timely estimates for work tasks, items and activities. 11) Strong analytical skills with the ability to gather, analyze, and interpret data from multiple sources.
Posted 3 weeks ago
4.0 - 9.0 years
6 - 11 Lacs
Bengaluru
Work from Office
We are looking for: Mechanical Developer Youll make an impact by: Review of Customer specifications, commercial/technical documents, product requirements. Identify and define preliminary scope of work for Switchgear and its associated components that fits the Customer specifications. Prepare Bills of Materials, Layout Drawings, and Specification Review documents based on the best judgement of the Engineer. Collaborate with Engineers within the Business Unit to generate technical solutions for the Siemens suite of products. Prepare Switchgear mechanical modelling concept with 3D/2D according NEMA Standards. Detailed Mechanical General Arrangement drawings of Switchgear according customer requirement. Expertise in Switchgear Product Standardization and NEMA Standards. Customisation of Mechanical Switchgear Drawings according to Customer requirement. Engage in Customer discussions by supporting the Business Development, Proposal and Sales teams. Accountability of Geometric Dimensioning and Tolerances and sheet metal structural design. Work closely with the Project Management team for an efficient and effective handover of the project. Use your skills to move the world forward! Bachelors degree in Mechanical engineering and a minimum 4 years engineering experience in an EPC, engineering, manufacturing, utility, or industrial corporate environment. Advanced degree may be substituted for 2 years of experience. Experience with the design and application of electrical power distribution products and power systems/ power delivery (Switchgear). Knowledge of Mechanical Structure schemes, schematics, and layout diagrams. Ability to analyses customers technical documentation to interpret and apply appropriate Siemens product offerings to meet the customers expectations in cost-effective and timely manner, offer alternative solutions to optimize profitability while meeting customer needs. Basic financial knowledge to understand and participate in ongoing business planning and support the product as well as project lifecycle management processes. Excellent collaboration, leadership, and decision-making skills in a team environment, and demonstrated ability to perform and prioritize multiple, simultaneous tasks while maintaining excellent customer service. Excellent communications skills to effectively and accurately communicate with internal and external customers. Ability to identify market trends and using this information, work closely with Marketing and Technology to create and justify projects to close the identified gaps. Excellent PC skills including Microsoft Office tools and product configuration/pricing applications. Experience in 3D/2D Modelling using AutoCad, NX, Revit, etc. Experience in PLM Software SAP, Team Centre, Sales Force etc. Travel Required - Less than 10%.
Posted 3 weeks ago
4 - 7 years
4 - 6 Lacs
Kolkata
Work from Office
Coordinate with the sales team to manage and streamline all pre- and post-sales activities. Maintain and update the Salesforce CRM system with accurate lead, opportunity, and customer data.Generate, track, and analyze sales reports.
Posted 1 month ago
1 - 5 years
1 - 5 Lacs
Chennai
Work from Office
Min 6 months to 4 yrs of BDE exp in the IT industry,software & hardware sales.Proficiency in CRM software(Salesforce) & MS Office storage solutions, networking equipment, cybersecurity tools, enterprise software,computing solutions, SaaS.
Posted 1 month ago
4 - 6 years
6 - 8 Lacs
Mumbai
Work from Office
Sales MIS Analyst- Real Estate. Generating, Analyzing, Presenting data-driven insights to support Sales Team, enhance performance, improve decision-making, Sales reporting, Budgeting, Forecasting, Strategic analysis, MIS, Excel/ SAP/ Sales Force.
Posted 1 month ago
5 - 10 years
7 - 12 Lacs
Chennai
Hybrid
Join our International Sales Command Center! Engage with customers via email, chat, and calls using Salesforce Service Cloud. Manage customer profiles, discuss vehicles, and assist with selections. Assign customers to dealers for follow-up.
Posted 2 months ago
3 - 8 years
1 - 5 Lacs
Mysore
Work from Office
Key Responsibilities: Process and manage invoices, payments, and collections Reconcile accounts and resolve billing discrepancies Monitor outstanding receivables and follow up with clients for timely payments Maintain accurate records and generate AR reports for management Collaborate with internal teams to ensure smooth financial operations Ensure compliance with accounting standards and company policies Required Skills and Qualifications: 4+ years of experience in Accounts Receivable or Finance Strong knowledge of invoicing, collections, and reconciliation Proficiency in Excel and accounting software (Salesforce, SAP, QuickBooks, or similar) Excellent communication and problem-solving skills Ability to manage multiple tasks and meet deadlines
Posted 2 months ago
4 - 9 years
3 - 8 Lacs
Bhubaneshwar, Pune, Bengaluru
Work from Office
Hi, We have urgent opportunity for Sales force developer for Permeant with TCS Role & responsibilities location: BLR/BBSR/PUNE Preferred candidate profile Salesforce developers (SFDC developers or Salesforce engineers) help solve complex problems related to custom Salesforce development: platform customization, custom system integration, and app development for customers using both code and no-code tools
Posted 2 months ago
4 - 8 years
3 - 8 Lacs
Pune, Bengaluru, Mumbai (All Areas)
Work from Office
Functional Area: BDM- Enterprise Solution Qualification: BE / B. Tech/ MBA with Automotive Sales background (DMS/CRM Applications solutions) Experience : 5 to 10 yrs. The candidates will be required to develop market for Enterprise Solution [DMS (Dealer Management System) /CRM/ in the allocated territory with responsibilities including lead generation, mapping large existing customers for services opportunities, sales forecast, negotiation and closure. The candidates should have very good communication skills and will be required to make presentations to CXO level prospects and large forums. A self-driven professional with very strong engineering background with capability to conceptualize customer requirements is essential. Very strong engineering background with capability to conceptualize customer requirements is essential. Target based sales with the purview to acquire, engage and scale customer relationships Setting up the appointments and scheduling the meetings, Technical Discussions & Demos with the clients. Negotiating the terms of an agreement and closing sales. Conducting Follow-ups till the deal gets closed. Coordinating with the Tech support team & Managers for strategizing the deals & discussing the prospective leads The candidates should have very good communication skills and will be required to make presentations to CXO level prospects and large forums. Responsibility also includes technical meetings, On-Site Presentation, understanding the particular requirements and key points of Projects. Responsible for revenue generation from India market Skill Requirement: Experience working for Enterprise Solution i.e. ERP/PLM/DMS/CRM solutions in the discreet manufacturing industry Extensive, relevant experience of selling enterprise software solutions gained within a major software vendor. Well versed with selling IT services and products business offerings and delivery models. Managed services, Implementation services, application outsourcing and infrastructure outsourcing, business process consulting Knowledge of Product Lifecycle/ ERP / Application Development and ITeS Domains Experience in the domestic market and most importantly in West India region is a must and ideally in an IT services/ consulting / IT software sales firm Experience handling large accounts independently Cold calling to arrange meetings with potential customers to prospect for generating new business. Generating Sales Leads. Coordinating with the Technical team & Managers for strategizing the deals & discussing the prospective leads. Initializing the sales and closing the deal with the guidance of Manager. Negotiating on price, costs, delivery and specifications with buyers and managers. Liaison with suppliers to check the progress of existing orders. Post sales activity: Billing & Collection, Coordination for project deliveries, Implementation etc. Reviewing your own sales performance, aiming to meet or exceed targets. Achieving the Quarterly Targets, Half-Yearly and Yearly targets. Appox Revenue Target: 5 Cr/Annum
Posted 2 months ago
1 - 4 years
1 - 5 Lacs
Pune, Kothrud
Work from Office
Principal Duties and Responsibilities: BOM Creation and Management 1) Develop and maintain accurate and detailed Bills of Materials for all products from inputs and datasheets received. 2) Ensure that all components, sub-assemblies, and materials are correctly listed and categorized. 3) Update BOMs as design changes, improvements, or corrections are made. 4) Create and release manufacturers, manufacturer and vendor parts, internal part numbers in the PLM system. Collaboration with Clients Design and Engineering Teams 1) Work closely with design and engineering teams to understand product specifications and requirements. 2) Ensure that BOMs align with the latest product designs and engineering documents. 3) Communicate any discrepancies or issues between the BOM and design documents to relevant stakeholders. Data Integrity and Documentation 1) Ensure the integrity and accuracy of BOM data within the Product Lifecycle Management (PLM) or Enterprise Resource Planning (ERP) systems. 2) Maintain thorough documentation of BOM revisions, changes, and approvals. 3) Implement and manage a systematic approach to version control for BOMs Change Management 1) Manage Engineering Change Orders (ECOs) and ensure all BOM updates are accurately reflected. 2) Coordinate with cross-functional teams to ensure changes are implemented smoothly and efficiently. 3) Track and document the impact of changes on product cost, quality, and performance 4) Work with Planners, Technology and Operations in cut-over to a new revision of running products Desired Candidate Profile: 1) Should have excellent communication skills with the ability to present complex ideas and findings in a clear and concise manner 2) Candidate must be open for traveling for short/long duration for visits related to projects. 3) Experience of working as ERP Analyst / Product Configuration Engineer / Configuration Management Executive is an added advantage. 4) Proficiency in Microsoft Excel, PowerPoint, and other analytical tools/software 5) Reviews and responds to incoming customers specification requirements from Sales / Applications based on team discussions with Sales / Applications, Product Strategy team and the global Product Configuration team 6) Error-free product implementations and high level of responsiveness to customers requests are key success factors in this role 7) Exhibit effective organizational skills, a focus on accuracy, and attention to detail. 8) Creative and passionate about creating solutions to customer problems 9) Able to work efficiently with minimal supervision 10) Provide accurate and timely estimates for work tasks, items and activities. 11) Strong analytical skills with the ability to gather, analyze, and interpret data from multiple sources.
Posted 2 months ago
6 - 8 years
10 - 12 Lacs
Bengaluru
Work from Office
As a Sales effectiveness Lead at Novo Nordisk, you will: Analyze sales data to identify trends, opportunities, and areas for improvement. Develop and maintain dashboards and reports to track sales performance and key metrics. Deliver best-in-class insight analyses to support senior management in strategic and operational decision-making. Develop and maintain strong partnerships with key stakeholders across Novo Nordisk, ensuring alignment and successful attainment of common targets. Develop presentations with clear storylines, grounded on insights and holistic business concepts, delivering clear conclusions and recommendations. Maintain great understanding of strategic priorities for the stakeholder and use this business acumen to deliver relevant and actionable insights. Perform field force sizing, segmentation & targeting, and incentive model & calculation. Develop and maintain key performance indicators (KPIs) to measure success. Identify and implement best practices to drive operational excellence and enhance Sales force productivity Collaborate with the sales team to develop and refine processes supporting frontline activities. Work with bottom performers, including fieldwork, to drive performance. Drive sales force productivity of the BU through sales analysis and reports collation. Qualifications To be successful in this role, you should have the following qualifications: An MBA with a specialization in Marketing or Business Analytics from a premier B School, preferably with a Science or Pharmacy background. Strong analytical skills and proficiency in data analysis tools (e.g., Excel, Power BI, PPT). 6-8 years of experience in sales force effectiveness. High performance, business and industry understanding, stakeholder management, and competitive focus. Excellent communication and negotiation skills with the ability to collaborate with internal and external stakeholders.
Posted 2 months ago
7 - 9 years
25 - 27 Lacs
Chennai, Bengaluru
Work from Office
Experience: Total Experience: 8 Years Relevant Experience: 5+ Years Key Responsibilities: Requirements gathering and analysis, document business processes, and perform user acceptance testing. Experience in Business process model (BPM) and tools. Responsible for end to end, envisioning and designing the solution to address the business needs. Evaluate business processes, anticipate requirements, uncover areas for improvement, and develop and implement solutions. Manage scope, risks and issues. Prioritize requirements and create conceptual prototypes, mock-ups, wire frames, user stories etc. to deliver minimum viable product (MVP) and the final product. Collaborate with the project team, business team, UX team, technical teams, and end-users in eliciting the business/non-functional/technical requirements in detail to add to the product back log. Must-Have: Exposure and enterprise experience in functional domain. Understand current trends, tools and technologies. Good understanding of software development lifecycle. Good understanding of UX/UI understanding to define user stories to build application using the latest web/mobile technology tools. Understanding business needs / mapping it to the business processes. Hands on experience in agile project delivery. Good in conceptualizing and visualizing end to end business needs both at high level as well as detailed. Good in articulating the business needs. Good analytical and problem-solving skills. Good communication, listening and probing skills. Strong inter-personnel skills. Hands-on experience in Atlassian Jira. Good-to-Have: Experience in product-based manufacturing domain. Experience and able to describe the Baseline Business Architecture, and Target Business Architecture. Ability to understand terminologies in web and mobile technologies in Angular, JavaScript, AWS, .Net, HTML5/CSS, SAP, Sales Force etc. and able to work along with team to meet the business requirements. Ability to test the applications built using web, mobile and analytical tools. Preferred Certification: Business Analysis Expert Certification, CCBA. PMI-PBA - PMI Professional in Business Analysis. SAFe Agile Product Management
Posted 2 months ago
7 - 10 years
9 - 12 Lacs
Mumbai
Hybrid
Job Summary This position provides input, support, and performs full systems life cycle management activities (e.g., analyses, technical requirements, design, coding, testing, implementation of systems and applications software, etc.). He/She participates in component and data architecture design, technology planning, and testing for Applications Development (AD) initiatives to meet business requirements. This position provides input to applications development project plans and integrations. He/She collaborates with teams and supports emerging technologies to ensure effective communication and achievement of objectives. This position provides knowledge and support for applications development, integration, and maintenance. He/She provides input to department and project teams on decisions supporting projects. Responsibilities: Performs systems analysis and design. Designs and develops moderate to highly complex applications. Develops application documentation. Produces integration builds. Performs maintenance and support. Supports emerging technologies and products. Leading Junior & Intermediate Developers Primary Skills: Strong knowledge with Service Cloud, CRM Analytics & Service Business Processes (Email to Case, Web to Case, Digital Engagement (Chat, Messaging), Phone to Case, CTI Vendors, Omnichannel, Knowledge, Case Routing, Queues, Public Groups, and User Group Assignments) Participate in discussions and negotiations with business representatives about requested functionality Experience with Salesforce Governor limits Knowledge of the Best Practices used for development and implementation of the Salesforce applications, ability to lead the development of the end-to-end Salesforce solutions using OOB, Configuration and Customization - Lightning components, APEX Class, Triggers, Visualforce pages, Formulas Working experience with automation of the business processes using Salesforce automation tools: Lightning flows, Workflows, Assignment Rules, and Alerts Experience with building the integrations between Salesforce and Cloud/On-Prem external applications using REST, SOAP APIs, oath and Single Sign-On Experience with data updates data migration using Data Loader and other Salesforce tools Participate in the code reviews and ensure the code achieves appropriate test coverage Analytical skills and ability to debug and resolve issues/defects Ability to author technical solution approach and design documentation Working experience of the DevOps processes: migrate changes from development to QA to production environment using Flosum or other industry leading tools Salesforce Certification: Admin, Platform Developer 1 Secondary Skills: Some Project Management Skills Knowledge of the Scaled Agile Methodology including program increments, PI Planning, Scrum of Scrums, and other Scaled Agile ceremonies. Participate in daily scrum meetings, analyze, and assign user stories to agile development team Strong understanding of the Microsoft productivity suite (Excel, Word, Power Point) Written and verbal communication skills Self-Motivated learner Qualifications: 7 to 10 years of experience in development and implementation of the Salesforce applications. Bachelors Degree or International equivalent Bachelor's Degree or International equivalent in Computer Science, Information Systems, Mathematics, Statistics, or related field - Preferred Employee Type: Permanent
Posted 3 months ago
7 - 12 years
35 - 40 Lacs
Bengaluru
Work from Office
Key accountabilities will include the following: SME on multiple functional areas related to Sales Force Effectiveness. Lead multiple projects for US & IBU geographies and ensuring quality and timely delivery of the projects Project management on multiple workstreams through effective delegation & planning Excellent Communication skills with stakeholders of various geographies Mentor and coach team members to support talent development of the team Monitor customer and marketplace to identify opportunities to optimize sales operations strategy Lead the creation of models such as the customer behaviour profile to support the Sales teams by tracking performance of the field force Partner with affiliates to determine their SFE challenges & create proposals / brainstorm techniques to solve those Evaluate and resolve complex business and operational problems / challenges that arise in the course of the projects Complete ownership of analysis on effectiveness of field force incentives and development of the incentive plan for field force Work with the HR and Sales teams to set annual targets for the field force and provide inputs to optimize the field force effectiveness Manage approval on the plan, calculate the incentive amount for all sales associates based on the plan and coordinate pay-outs Use data and reports to develop, optimize and implement strategies to improve sales team performance Suggest new & novel ways to measure & improve call & channel execution Leverage statistical analyses such as regression, Anova, A/B testing, prescriptive analytics etc. to track KPIs, draw insights in all areas in SFE Create & test proof of concepts of new technologies such as Gen AI, ML etc. in SFE processes Present new insights, capabilities & solutions to key stakeholders Basic Qualifications Bachelors Degree Ensure compliance with company policies and any applicable state and federal marketing and promotion laws and regulations. Additional Skills/Preferences Demonstrated ability to effectively lead, challenge, and influence across executives and all other levels Previous successful business operations & consulting experience Strong expertise, learning agility & analytical mindset Excellent communication (written & verbal) and prioritization skills with attention to detail High level of motivation and a strong desire to find creative solutions to challenging situations Analytics, or sales incentive experience +10 years of professional work experience Bachelor's degree; master's degree or equivalent experience is a plus Good focus on detail, accuracy, and ability to solve problems through analytical reasoning Experience in business analysis & related work profiles
Posted 3 months ago
8 - 13 years
12 - 20 Lacs
Pune
Work from Office
This position will be responsible for ensuring that our field workforce continues to be the best in class in terms of competencies for the job which, in turn will ensure greater realization of customer and business value. This role will define/develop/execute/facilitate all commercial learning and development plans/activities to support the Our Company Animal Health Business in India. Another important objective is to develop provide timely business analytics information to various stake holders. The role should provide timely data and metrices to all Business Units and field force, ensure Integrated territory management and be the first point of contact for any kind of data analytics pertaining to territory, distributor, primary and secondary sales, campaign, scheme, Field force and New Hires support etc. The role will also analyze market data coming through CEESA. Our Animal Health Marketing team takes a customer centric perspective using customer feedback and market intelligence data. Using this data, we design, develop and deploy trainings, products, platforms, brands and marketing initiatives that ensure we can improve the health and well-being of animals everywhere. ROLE RESPONSIBILITIES Primary responsibilities critical to the performance of the role. Commercial Excellence Define the skill gaps; develop and execute suitable learning and development platforms and modules for the sales team across all Business Units to ensure sales excellence through training & exposure. Training Excellence Build the right commercial mindset & culture across business units Create and deploy practical learning modules for newly hired team members (Induction) in all the commercial teams Ensure field competence and capabilities through various knowledge assessment methodologies Ensure Managerial Effectiveness through various learning tool and in accordance with the WoW Manager Behaviors Sales Force Effectiveness Responsible for entire sales and forecasting data of each Territory, Region, Zone and Business unit, Compilation, and analysis of Targets of year/month targets (Up to territory level) Complete data generation and calculation and approval process of SIPs for all the Business units, Motivation and guidance and training to all BU teams to make best use of MAXX and other BI tools. Addressing all issues and concerns of Field force pertaining to MAXX with help local IT or COE team. Testing and Implementation of new functionality included by Global MAXX Team. Training and guidance to field force for best utilization of new functionalities and CRM system. Dash-Board management: Creation and management of Dashboards for management team to share various information eg CESSA. Creation of various reports through MAXX and available data to improve decisions of various Business units with help of BI. All event and activities data required to Business units about events, samples use, detailing at territory level/Region level and Business unit level should be provided to various stake holders with various sources or through MAXX. Extending support to neighboring countries for brochures approvals in VEEVA, Co-ordination with local and Global COE team for MAXX and other system QUALIFICATIONS AND EXPERIENCE Qualifications that are job related, consistent with business necessity and necessary for the performance of the essential functions of this role; includes education/licenses/certifications, relevant experience, technical and/or other job-related skills. 8-10 years relevant experience. MBA preferably. Should have relevant experience in the Pharma Industry. Qualification in Business Analytics/BI/Market research will be an added advantage. Excellent Training and IT skills and knowledge (MS Office). Good business acumen, analytical ability, good efficiency in Excel/Power point, Knowledge about Pharma / Health Industry, Dashboard Management, Salesforce, Veeva, Marketing Cloud, Survey tools
Posted 3 months ago
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