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Sales Executive

Sales Executive

PinnacleU

1 years

3 Lacs

noida

Posted:15 hours ago| Platform: GlassDoor logo

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Skills Required

communication persistence retention data analyze reports support onboarding marketing persuasion excel engagement addition

Work Mode

On-site

Job Type

Part Time

Job Description

Position: Sales Executive

Location: Noida

Working Days: 6 days

Experience Required: 1+ years

Client: D2C brand into dairy products

Role Overview

We are looking for a proactive and energetic Sales Executive to join our team. The role involves reaching out to new customers through cold calling, re-engaging inactive/lost customers, analyzing customer feedback, and supporting on-ground brand promotions through canopies and exhibitions. This is a customer-facing role that requires strong communication, persistence, and problem-solving skills.

Key Responsibilities

Lead Generation & Cold Calling

Identify and call potential new customers.

Pitch Morning Crate’s products and subscription model.

Maintain follow-ups for conversion.

Customer Retention & Win-back

Reach out to inactive or lost customers, understand reasons for churn, and pitch solutions.

Suggest the right product offerings based on customer needs.

Maintain customer relationship and ensure satisfaction.

Data & Reporting

Maintain records of calls, feedback, and conversions.

Analyze customer loss trends and provide reports with actionable insights.

Share weekly and monthly sales updates with management.

On-ground Activities

Represent Morning Crate at canopies, stalls, and exhibitions.

Engage with walk-in prospects, explain products, and collect leads.

Assist in setup and smooth execution of such events.

Collaboration

Work closely with customer support and operations team to ensure seamless onboarding and service.

Share customer insights with the marketing team for campaigns.

Requirements

Strong communication and persuasion skills (English & Hindi preferred).

Confidence in cold calling and face-to-face customer interaction.

Ability to listen, understand customer pain points, and respond effectively.

Basic knowledge of Excel/Google Sheets for reporting.

Willingness to participate in field activities (canopies, exhibitions, etc.).

Previous sales experience is preferred, but motivated freshers with good communication skills may apply.

What We Offer

Opportunity to work in a growing farm-to-home FMCG brand.

Hands-on experience in sales, customer engagement, and brand promotion.

Performance-based incentives in addition to fixed salary.

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Sales Executive