Sales Executive

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About the Role

Sales Development Representative (SDR)

This role is ideal for someone who is energetic, organized, tech-savvy, and thrives in a fast-paced sales environment.

Key ResponsibilitiesLead Engagement

• Call and message all inbound leads from Meta campaigns within defined response-time SLAs.
• Conduct cold/warm outreach via phone, SMS, WhatsApp, email, and other channels as needed.
• Qualify leads and identify their needs to determine fit for CAPS services.
• Maintain high-volume daily outreach (calls + messages).

CRM Management

• Accurately update, manage, and track all lead interactions in the CRM.
• Maintain strict CRM organization and data hygiene—no missing fields, untracked calls, or unlogged notes.
• Move leads through the pipeline based on activity, qualification, and outcomes.

Sales Support & Conversions

• Schedule and confirm appointments for the sales team or conduct initial sales calls depending on structure.
• Assist with follow-ups to ensure maximum lead conversion.
• Hit weekly/monthly KPIs for calls, connection rate, qualification rate, and conversions.
• Contribute directly to revenue growth through commissions on converted sales.

Qualifications

• Prior experience in sales, cold calling, customer outreach, or appointment setting (preferred).
• Excellent communication skills—comfortable speaking on the phone and writing professional messages.
• Strong organizational and time-management skills.
• Experience with CRM systems (e.g., HubSpot, GoHighLevel, Salesforce, etc.) preferred.
• Ability to work independently, meet KPIs, and stay disciplined with outreach volume.
• High energy, positive attitude, and strong persistence.

What We Offer

• Competitive base pay.

• Commission on sales

   based on performance.
• Training and development in sales, CRM systems, and Meta lead funnels.
• Opportunities for growth within CAPS.
• Dynamic, supportive work culture.

Job Type

Pay

Benefits

• Cell phone reimbursement
• Flexible schedule
• Internet reimbursement
• Provident Fund

Education

• Bachelor's (Preferred)

Language

• Hindi (Preferred)
• English (Preferred)
• Assamese (Preferred)
• Bengali (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location