Sales Engineer

Job Description

JOB TITLE: ENGINEER SPARE SALES LOCATION: Morbi (Gujarat) JOB ROLE: The Sales Engineer serves as a vital bridge between the sales team and the customer, leveraging technical expertise to align the product with the customer’s specific needs and expectations. By combining product knowledge with a personal touch in service, they ensure customers are equipped with the information and confidence necessary to make informed purchasing decisions. The Sales Engineer plays a key role in supporting the company’s sales objectives, while also ensuring a seamless, customer-focused experience throughout the sales process. KEY AREAS OF RESPONSIBILITY: Business Development and Sales Customer Relation Management Achieve Sales Target in specified time frame Team player and proactive for customer quarries REPORTING TO : Assistant Manager / Manager – Spare Sales - Morbi RESPONSIBLITIES: Prepare Monthly Visit Plan Develop a structured monthly plan for customer visits, ensuring optimal use of time and resources to meet customer needs and business objectives. Customer Support and Spare Parts Assistance Assist customers in identifying and obtaining the correct spare parts for their needs. Address customer inquiries, offer expert advice and resolve any issues promptly to ensure customer satisfaction. Inventory Management Monitor and manage inventory levels to ensure that stock is available and aligned with customer demand, minimizing stock outs and excess inventory. Collaborate with warehouse teams to oversee inventory control, shipments and timely delivery of products. Securing Orders and Managing Deliveries Secure orders for relevant products by understanding customer requirements and recommending appropriate solutions. Coordinate order fulfilment, ensuring accurate and timely delivery to meet customer expectations. Sales Prospecting and Business Growth Identify and target new sales prospects to expand the customer base and drive revenue growth. Leverage both existing relationships and new opportunities to continuously grow the business. Customer Meetings and Relationship Building Meet with priority customers as scheduled (approximately 4-5 visits per day), understanding their specific needs and requirements. Build and maintain long-term relationships with customers, acting as a trusted advisor. Sales Process Management Manage the entire sales process from initial contact to closing, ensuring smooth transitions between stages and providing exceptional service at every step. Conduct post-sale follow-up to ensure customer satisfaction and address any remaining questions or issues. Customer Feedback and Process Improvement Collect customer feedback on the delivery process to identify areas for improvement. Work with relevant teams to implement changes or improvements based on feedback. Sales Reporting Generate and present daily sales reports, tracking performance against targets and identifying opportunities for improvement. Provide insights to management on market trends, customer needs, and product performance. AGE: 23 onwards EDUCATIONAL QUALIFICATIONS : ESSENTIAL: BE Mechanical / Electronics / EC DESIRABLE: Diploma/ Degree in Management with marketing as specialisation PROFESSIONAL EXPERIENCE REQUIRED: ESSENTIAL: 2-10 years in Industrial marketing experience in all aspects of developing and maintaining marketing strategies technical marketing skills proven experience in customer and market research DESIRABLE: relevant product and industry knowledge experience with relevant software applications DESIRABLE SKILL SETS: Excellent written and verbal communication skills Organization and planning Problem analysis and problem-solving Team Player Formal presentation skills Persuasiveness & Adaptability Innovation Judgment & Decision-making Stress tolerance Collaboration Willingness to travel Job Types: Full-time, Permanent Pay: From ₹40,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Food provided Health insurance Leave encashment Life insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Yearly bonus Work Location: In person