Sales Development Representative

As a part of this role, your day-to-day responsibilities will include making outbound calls to potential and existing customers to promote products and services and gather feedback. Additionally, you will be expected to build rapport with customers by understanding their needs and effectively addressing their inquiries. You will play a key role in lead generation by identifying and qualifying leads for the sales team through conversations with customers. Scheduled follow-up calls will be conducted by you to maintain customer interest and ensure satisfaction. Updating customer information and call details in the CRM system will also be a part of your duties. Furthermore, you will be responsible for setting up appointments or meetings for the sales team with interested customers. Gathering and recording customer feedback to help improve products and services is another crucial aspect of this role. Adherence to calling scripts while also adapting to spontaneous conversations as needed is essential. In addition to the above responsibilities, it is expected that you possess strong communication skills with a clear and confident phone presence. Your ability to engage and persuade customers will be key in this role. Basic computer skills and familiarity with CRM software are required. Enthusiasm, self-motivation, and a willingness to learn are qualities that will help you excel in this position. While previous experience in tele-calling or customer service is a plus, it is not a mandatory requirement.,