Company Description WorkSent, formerly known as Eynetech, is a Support partner to Managed Service Providers, Managed Security Service Providers, Internet Service Providers, Datacenters, and SaaS companies. Our mission is to empower service providers through strategic location advantages, exceptional technological expertise, and a dedicated team of skilled technicians. With over 60 satisfied clients worldwide, we are committed to excellence. Role Description We are looking for a highly motivated and experienced Business Development Manager to join our team. This leadership role requires a strong background in international sales and a proven track record of driving revenue growth in global markets. Role: Business Development Manager Location: Infopark, Kochi Experience: 5+ years Key Responsibilities: • Lead and manage the sales team to ensure that sales targets are achieved, and revenue growth is maximized. • Develop and implement effective sales strategies for international markets, with a focus on North America. • Build and nurture relationships with key clients, focusing on long-term business success. • Represent the company at international business events, conferences, and client meetings. • Motivate, guide, and mentor the sales team, ensuring their professional growth and high performance. • Monitor the performance of the sales team and make adjustments to sales strategies when necessary. • Collaborate with marketing, services, and other departments to align sales strategies and improve customer satisfaction. • Stay updated on market trends, competitor strategies, and customer feedback to refine and improve sales tactics. Qualifications and Skills: • A minimum of 5+ years of experience in international sales, with a proven ability to manage and grow sales in global markets. • Experience working in a product-based or service-based company. • Hands-on experience in leading a sales team, driving motivation, and ensuring high performance. • Demonstrated experience in dealing with North American customers and understanding their business environment. • Strong communication, negotiation, and relationship-building skills. • Ability to travel frequently and attend business events and client meetings globally. • Candidates with US visa is highly preferred.
About Worksent WorkSent, formerly known as Eynetech, is a trusted support partner to various service providers such as MSPs, MSSPs, ISPs, Datacenters, and SaaS companies. With a journey beginning in 2015, our mission is to empower service providers by offering cost-efficient service packages. We have earned the trust of over 60+ satisfied clients globally through our dedication to excellence. Role: Technical Support Executive Experience: 0 – 3 Years Location: Infopark, Kochi We are looking for a Technical Support Executive to provide exceptional technical assistance and end-user support. The ideal candidate will possess strong troubleshooting skills, excellent communication abilities, and the flexibility to work in a 24x7 environment. Key Responsibilities: Provide technical support and resolve end-user issues efficiently. Troubleshoot and resolve problems across various desktop operating systems. Manage and administer Active Directory and Office 365 User Accounts . Assist users with Microsoft Office applications such as Outlook, Word, and OneDrive. Handle customer interactions effectively, including through international voice support . Ensure timely and accurate documentation of issues and resolutions. Work collaboratively with internal teams to ensure smooth IT operations. Requirements: 0–3 years of experience in end-user support or IT helpdesk. Strong verbal and written communication skills. Proficiency in troubleshooting desktop operating systems. Technical knowledge in resolving end-user issues. Familiarity with Microsoft Office 365 suite and related tools. Willingness to work in rotational shifts within a 24-hour operation.
Company Description WorkSent, formerly Eynetech, is a trusted support partner for Managed Service Providers, Managed Security Service Providers, Internet Service Providers, Datacenters, and SaaS companies. Established in 2015, WorkSent operates with a mission of "Empowering service providers" through innovative and reliable solutions. Leveraging strategic location advantages, advanced technological expertise, and a dedicated team of skilled professionals, WorkSent delivers cost-efficient services that enhance business operations. The company proudly serves a growing global clientele, trusted by over 60 clients worldwide. Job Summary We are looking for an experienced Senior Systems & Network Engineer with strong proficiency in Microsoft 365, cloud platforms, and solid networking expertise. This role requires someone who can work independently across multiple projects, document thoroughly, and collaborate effectively through remote communication. Role : Senior Systems & Network Engineer Experience : 5+ years Location : Kochi, Infopark Key Responsibilities • Manage and administer Microsoft 365 tenants, including Exchange Online, Teams, SharePoint, Intune, and security/compliance features. • Handle Active Directory (on-prem / Azure AD) and Windows Server environments. • Configure and troubleshoot VLANs, ACLs, VPNs, switches, and business-class wireless access points. • Manage network security appliances (Fortinet, SonicWall, WatchGuard, Palo Alto, OPNSense, etc.). • Work across multiple cloud and vendor portals with high accuracy. • Maintain and improve documentation, SOPs, and configuration records. • Manage priorities across several projects with strong time-management skills. • Use ticketing systems to track and resolve work efficiently. • Operate within high-security environments (PAM/PIM, secure admin sessions). • Continuously learn new tools, platforms, and products as needed. Required Skills • Strong, hands-on Microsoft 365 experience is mandatory. • Solid and practical networking knowledge (L2/L3, VLANs, DHCP, DNS, firewalls, Wi-Fi). • Experience with Windows infrastructure, AD, and server administration. • Familiarity with cloud security, identity, and configuration portals. • Strong written and verbal communication skills. • Ability to work independently and execute self-driven tasks. • Fast learner with ability to absorb new technologies quickly.
Company Description WorkSent, formerly Eynetech, is a trusted support partner for Managed Service Providers, Managed Security Service Providers, Internet Service Providers, Datacenters, and SaaS companies. Established in 2015, WorkSent operates with a mission of "Empowering service providers" through innovative and reliable solutions. Leveraging strategic location advantages, advanced technological expertise, and a dedicated team of skilled professionals, WorkSent delivers cost-efficient services that enhance business operations. The company proudly serves a growing global clientele, trusted by over 60 clients worldwide. Role: Sales Development Representative Work experience: 3+ years Work Location: Infopark Phase II, Kakkanad Job Responsibilities: • Managing both our existing sales pipeline and developing new business opportunities • New customer acquisition activities, including lead generation and sales funnel development • Identifying sales opportunities through extensive market research • Achieving sales targets through acquisition of new clients • Assessing client requirements & creating database of new clients • Building and maintaining strong relationships with all potential and existing clients • Arrange business meetings with prospective clients. • Build long-term relationships with new and existing customers. Requirements: • Excellent verbal and written communication skills • Proven experience as a business development or sales executive, with exposure to IT customer support will be an added advantage • Proficiency in MS Office; familiarity with CRM tools (optional) • Technical skills required to understand and propose products or solutions by focusing on client requirements. • Strong negotiation skills with the ability to build and maintain rapport • Time management and planning skills.
Role - System Engineer Experience - 3+ years Location - Bangalore Position Overview We are looking for a System Engineer with hands-on experience in end-user support and IT infrastructure operations. The role requires strong expertise in Windows Servers, Active Directory, virtualization, basic networking , and Microsoft 365 technologies , including Intune, Entra ID, and Exchange Online , along with exposure to security incident handling . The selected candidate will be responsible for day-to-day IT operations, security monitoring, endpoint and device management, and first-level incident response across enterprise and MSP client environments. This position demands a strong mix of technical skills, troubleshooting capability, and security awareness . Key Responsibilities End User Support Manage Windows Servers and Backups Administration of Active Directory Servers Administration of File Servers Administration of Hyper V Servers Manage LAN and its components Administration of Office 365 Services (Exchange Online, SharePoint Online, OneDrive etc) Administration of Microsoft Intune Manging Entra ID Managing Security Incidents in Office 365 and On Prem infrastructure Manage and Implement Organizational Security Posture & Best Practices Mandatory Skills Required 3–4 years of hands-on experience as a System Engineer / IT Support Engineer Strong experience with: End User Management Windows Servers Active Directory Servers Files and Permission Management Backup and DR Patch Management Virtualization Managing LAN Microsoft Intune Microsoft Entra ID (Azure AD) Exchange Online SharePoint Online Good understanding of: Device compliance and access control Windows Autopilot Conditional Access policies Experience handling security incidents and compromised accounts Ability to analyze logs and perform root cause analysis Soft Skills Strong troubleshooting and analytical skills Good documentation and communication skills Ability to work independently and in a team Customer-focused approach Willingness to learn and adapt to new technologies
Role - System Engineer Experience - 3+ years Location - Bangalore Position Overview We are looking for a System Engineer with hands-on experience in end-user support and IT infrastructure operations. The role requires strong expertise in Windows Servers, Active Directory, virtualization, basic networking , and Microsoft 365 technologies , including Intune, Entra ID, and Exchange Online , along with exposure to security incident handling . The selected candidate will be responsible for day-to-day IT operations, security monitoring, endpoint and device management, and first-level incident response across enterprise and MSP client environments. This position demands a strong mix of technical skills, troubleshooting capability, and security awareness . Key Responsibilities End User Support Manage Windows Servers and Backups Administration of Active Directory Servers Administration of File Servers Administration of Hyper V Servers Manage LAN and its components Administration of Office 365 Services (Exchange Online, SharePoint Online, OneDrive etc) Administration of Microsoft Intune Manging Entra ID Managing Security Incidents in Office 365 and On Prem infrastructure Manage and Implement Organizational Security Posture & Best Practices Mandatory Skills Required 34 years of hands-on experience as a System Engineer / IT Support Engineer Strong experience with: End User Management Windows Servers Active Directory Servers Files and Permission Management Backup and DR Patch Management Virtualization Managing LAN Microsoft Intune Microsoft Entra ID (Azure AD) Exchange Online SharePoint Online Good understanding of: Device compliance and access control Windows Autopilot Conditional Access policies Experience handling security incidents and compromised accounts Ability to analyze logs and perform root cause analysis Soft Skills Strong troubleshooting and analytical skills Good documentation and communication skills Ability to work independently and in a team Customer-focused approach Willingness to learn and adapt to new technologies