Sales, CRM and Operations Executive

1 - 3 years

2 Lacs

Posted:20 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Role & responsibilities

Sales

  • Identify and generate new leads through calls, networking, and referrals.
  • Present company offerings to potential customers and explain services clearly.
  • Maintain strong relationships with existing and new clients.
  • Follow up with prospects and convert inquiries into confirmed orders.
  • Prepare quotations, proposals, and handle negotiations.
  • Coordinate with internal teams (marketing, operations) for smooth order execution.
  • Maintain sales records, track progress, and report to management.
  • Meet and exceed assigned sales targets.
  • Provide customer feedback to improve service quality.

Customer Relationship Management (CRM)

  • Handle inbound/outbound client communications (calls, emails, WhatsApp).
  • Manage customer lifecycle from inquiry to delivery.
  • Maintain client database and update CRM tools with accurate information.
  • Ensure timely follow-ups and high customer satisfaction.

Operations Coordination

  • Coordinate between artists, lyricists, video teams, and vendors.
  • Track project timelines and ensure smooth execution.
  • Support logistics and documentation related to service delivery.

Work closely with the marketing team to align campaigns with sales efforts.

Preferred candidate profile

  • Graduate in

    Business, Marketing, Media, or related fields

    .
  • 1 - 2 years of relevant experience in sales/operations.
  • Self-motivated, proactive, and eager to grow in a startup culture.
  • Ability to work independently while collaborating with cross-functional teams.
  • Passion for Music & Trained Musician is preferrable

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