Role & responsibilities Assist the sales team with the day-to-day administrative tasks, such as managing inquiries, preparing quotes, and processing orders for CCTV camera products. Prepare and maintain sales reports, records, and relevant documents, including tracking sales performance and inventory levels. Coordinate orders from receipt to delivery, ensuring timely and accurate processing, tracking shipments, and confirming delivery schedules with clients. Serve as the main point of contact for customers, addressing product queries, providing product information, and guiding them through the purchasing process. Update and manage customer profiles, interactions, and sales history in the CRM system to ensure effective follow-ups and relationship building. Assist in the development and implementation of sales strategies, promotions, and marketing campaigns to enhance product visibility and sales volume. Work closely with the logistics, marketing, and finance departments to ensure that orders are fulfilled correctly and promptly. Preferred candidate profile Bachelor's degree in Business Administration, Sales, Marketing, or a related field (preferred). Previous experience in a sales coordinator or administrative role, preferably within the security or CCTV industry. Strong communication and interpersonal skills.

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