Sales Coordinator

Job Title: Sales Co-Ordinator

Location: Surat

Industry: Solar PV Modules

Employment Type: Full-time

Reports To: Sales Manager / Head of Sales

Job Summary:

Key Roles & Responsibilities:

• Coordinate with the sales team to track leads, enquiries, and order status.

• Maintain customer databases, prepare quotations, sales orders, and related documentation.

• Communicate with clients regarding order updates, delivery schedules, and post-sales support.

• Follow up with customers for payments, documentation, and feedback. Qualifications & Experience:

• Coordinate with internal departments (accounts, logistics, service, etc.) for smooth order processing and delivery.

• Prepare MIS reports, sales reports, and maintain sales records as per company standards.

• Assist in preparing presentations, tenders, and proposals for clients.

• Support sales executives in achieving monthly and annual sales targets.

• Handle customer queries through calls, emails, and in-person interactions professionally.

• Ensure compliance with company policies and maintain confidentiality of information.

Qualifications & Experience:

• Bachelor’s degree in Business Administration / Commerce / Marketing or equivalent.

• Minimum 3–5 years of experience in Sales Coordination / Customer Support (experience in Solar or Renewable Energy sector will be an added advantage). 

Key Skills:

• Excellent verbal & written communication

• Customer relationship management

• Time management & prioritization

• Strong follow-up and coordination ability

• Problem-solving & negotiation skills

• Proficiency in MS Office (Excel, Word, PowerPoint)

• Knowledge of CRM tools & reporting

• Team collaboration and interpersonal skills

• Accuracy in documentation & record-keeping

• Adaptability in a fast-paced sales environment