Inverter Service Team

Job Description

Company Description Welcome to Sunora Solar, the flagship company of Unique Sunpower, dedicated to providing high-quality solar panel solutions. We aim to power a sustainable future with our premium solar panels and comprehensive EPC services, rooftop systems, and tailored energy solutions. Our mission is to lead the way in creating a greener planet by leveraging advanced solar technology to reduce carbon footprints and promote energy independence. Located in Surat, our expert team combines innovation with a customer-centric approach to deliver reliable and efficient solar panel systems, making a positive impact on the environment. Role Description This is a full-time on-site role located in Surat for a member of the Inverter Service Team. The role involves day-to-day tasks such as providing technical support for inverter systems, troubleshooting and resolving issues, maintaining service records, and ensuring customer satisfaction. Responsibilities also include coordinating with other departments to optimize system performance and participating in training sessions to stay updated on the latest technology and service protocols. Qualifications Possess Analytical Skills for problem-solving and system optimization Excellent Communication and Customer Service skills Sales experience and ability to support customer inquiries Basic understanding of Finance related to service contracts and billing Ability to work independently and as part of a team Experience in the solar industry is a plus Relevant technical certification or degree preferred Show more Show less