•Responding to customer enquirers over the phone, via email, and in person. Keep accurate records and document customer service actions and discussions Analyze statistics and compile accurate reports Maintain an orderly workflow according to priorities Developing and reviewing customer service standards, procedures and policies. Managing service staff to ensure desired customer satisfaction levels are met. Providing direction, feedback and performance reviews to staff. Maintaining strong relationships with Customers, manufacturers, dealers, and sales representatives. Helping to train new employees in company procedures. Communication with China Haijia for service issue, over the phone, via email. Keep accurate record of Customers. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Schedule: Day shift Supplemental Pay: Yearly bonus Ability to commute/relocate: Udhana, Surat, Gujarat: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Experience: Computer skills: 2 years (Preferred) Language: English (Preferred) Hindi (Preferred) Gujarati (Preferred) Work Location: In person
Key Responsibilities: Installation Set up and install water jet and air jet machines. Configure electrical systems and control panels. Ensure proper wiring and connections. Troubleshoot problems in motors, sensors, PLCs, and drives. Repair & Upgrades: Replace faulty electrical components, Cards, panels, circuit boards, and wiring. Upgrade systems to improve machine efficiency and reduce downtime. Work on automation and control system improvements. Safety & Compliance: Ensure all electrical work follows safety regulations. Maintain proper documentation of electrical repairs and maintenance. Required Skills & Qualifications: * Degree/Diploma in Electrical Engineering or related field. * Experience in handling water jet & air jet machines (textile or industrial). * Strong troubleshooting and problem-solving skills. * Good communication and teamwork skills. Preferred Qualifications: ✔ Experience in textile industry machinery. ✔ Knowledge of servo motors, sensors, change valve, card repairing and industrial wiring. Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Schedule: Day shift Supplemental Pay: Yearly bonus Education: Diploma (Preferred) Experience: Electrical engineering: 1 year (Preferred) Language: Hindi, English, Gujarati (Preferred) Work Location: In person Application Deadline: 11/05/2025
Responding to customer complain over the phone, via email, and in person. Keep accurate records and document customer service actions and discussions Analyze statistics and compile accurate reports Maintain an orderly workflow according to priorities Developing and reviewing customer service standards, procedures and policies. Managing service staff to ensure desired customer satisfaction levels are met. Providing direction, feedback and performance reviews to staff. Helping to train new employees in company procedures. Communication with China Haijia for service issue, over the phone, via email. Keep accurate record of Customers. Job Type: Full-time Pay: ₹18,000.00 - ₹23,000.00 per month Schedule: Day shift Supplemental Pay: Yearly bonus Ability to commute/relocate: Udhana, Surat, Gujarat: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Experience: Computer skills: 2 years (Preferred) Language: English (Preferred) Hindi (Preferred) Gujarati (Preferred) Work Location: In person
Generate leads and drive sales. Develop marketing plans. Support all company initiatives, give actionable feedback, share best practices and serve as advocate and information source for company. Maintain Customer relations Meeting With Customers Work closely with sales teams to drive leads, increase sales, and achieve set marketing targets. customer data maintain Job Type: Full-time Pay: ₹20,000.00 - ₹23,000.00 per month Experience: total work: 1 year (Preferred) Work Location: In person
Generate leads and drive sales. Develop marketing plans. Support all company initiatives, give actionable feedback, share best practices and serve as advocate and information source for company. Maintain Customer relations Meeting With Customers Work closely with sales teams to drive leads, increase sales, and achieve set marketing targets. customer data maintain Job Type: Full-time Pay: ₹20,000.00 - ₹23,000.00 per month Experience: total work: 1 year (Preferred) Work Location: In person
Responsible for BTL Marketing, Allot Work to Employees, and Analyses Monthly Growth. Focuses, develops, and maintains a brand image in the market. Improve the existing marketing plans and strategies. Look for the price strategy to gain maximum profit out of the sales while maintaining customer satisfaction. Research a market through surveys Job Type: Full-time Pay: ₹18,000.00 - ₹23,000.00 per month Experience: total work: 1 year (Preferred) Work Location: In person
Responsible for BTL Marketing, Allot Work to Employees, and Analyses Monthly Growth. Focuses, develops, and maintains a brand image in the market. Improve the existing marketing plans and strategies. Look for the price strategy to gain maximum profit out of the sales while maintaining customer satisfaction. Research a market through surveys Job Type: Full-time Pay: ₹18,000.00 - ₹23,000.00 per month Experience: total work: 1 year (Preferred) Work Location: In person
Installing and maintaining machinery Communicating with others Assembling components so they are ready for installation reporting your head Job Type: Full-time Pay: ₹15,000.00 - ₹23,000.00 per month Education: Diploma (Preferred) Experience: Machining: 1 year (Preferred) Language: Hindi, English, Gujarati (Preferred) License/Certification: ITI (Fitter) (Preferred) Bike & Licenses (Preferred) Work Location: In person
Installing and maintaining machinery Communicating with others Assembling components so they are ready for installation reporting your head Job Type: Full-time Pay: ₹15,000.00 - ₹23,000.00 per month Education: Diploma (Preferred) Experience: Machining: 1 year (Preferred) Language: Hindi, English, Gujarati (Preferred) License/Certification: ITI (Fitter) (Preferred) Bike & Licenses (Preferred) Work Location: In person
Handle incoming customer calls and provide prompt and professional responses. solve customer complaints efficiently, ensuring customer satisfaction. Provide customers with timely updates regarding their services, Parts and queries. Maintain continuous communication with customers to ensure their issues and inquiries are resolved without delays. Coordinate with service engineers regarding customer complaints and ensure proper follow-up until closure. Collaborate with the China team/suppliers to address product- or service-related matters. Maintain accurate records of customer interactions, complaints, and resolutions. Ensure clear communication between customers, engineers, and the company for smooth service operations. Build strong relationships with customers through proactive communication and support. Strive to enhance customer experience by providing reliable, efficient, and solution-oriented service. Job Type: Full-time Pay: ₹15,000.00 - ₹18,000.00 per month Experience: customer handle: 1 year (Required) Language: Hindi, English, Gujrati (Required) License/Certification: Bike & License (Required) Work Location: Remote