Job
Description
Job Title: Sales Coordinator Department: Sales & Marketing Location: [Anta, Safidon, Jind (Haryana)] Reports To: General Manager Skylark Equipments Job Purpose: To support the sales team by managing quotations, order processing, dispatch coordination, and after-sales support, ensuring smooth execution of sales operations and excellent customer service for Skylark’s equipment and solutions. Key Responsibilities: Quotation & Order Processing Prepare accurate and timely quotations for cages, hatchery equipment, feeds, and biogas systems. Ensure quotation formats and pricing adhere to company guidelines and approvals. Enter and manage customer orders in the ERP system, including tracking, status updates, and invoicing. Coordinate with finance and commercial teams for documentation and approvals. Dispatch & Planning Plan and coordinate dispatch of materials based on project schedules and customer priorities. Communicate with the warehouse, transporters, and internal departments for smooth and timely dispatches. Ensure dispatch documentation (e.g., delivery challans, invoices) is complete and accurate. After-Sales & Site Support Log and follow up on customer complaints related to equipment, feeds, or installations. Coordinate with technical and service teams for timely resolution of issues at project sites. Maintain records of customer complaints, resolutions, and feedback. Reporting & Coordination Generate and share daily/weekly/monthly sales and dispatch reports. Assist the sales team with customer follow-ups, appointment scheduling, and communication. Maintain organized records of customer data, pricing history, and project status. Qualifications: Bachelor’s degree in Business Administration, Engineering, or relevant field. Diploma holders with relevant experience may also apply. Experience: 2–5 years of experience in sales coordination, order processing, or inside sales—preferably in equipment manufacturing, agri-tech, or industrial product sectors. Experience with ERP systems (e.g., SAP, Tally Prime, Marg ERP) preferred. Skills & Competencies: Excellent communication and coordination skills. Strong organizational and follow-up abilities. Proficient in MS Excel, Word, and ERP software. Detail-oriented and process-driven. Ability to work under pressure and manage multiple tasks simultaneously. Key Performance Indicators (KPIs): Quotation Turnaround Time Order to Dispatch Cycle Time Dispatch Accuracy & Timeliness Customer Complaint Resolution Rate ERP Data Accuracy Job Type: Full-time Pay: ₹18,000.00 - ₹25,000.00 per month Schedule: Day shift Work Location: In person Speak with the employer +91 9138796998
