Sales Coordinator

Company Description

KASA DECOR is a leading brand in India offering premium surface materials. Since 2006, the company has been manufacturing unique designer tiles using the finest raw materials from around the world. With an in-house manufacturing unit, KASA DECOR constantly explores and implements innovative design ideas to create exclusive handmade and designer surface elements. The company imports high-quality surface materials from countries like Spain, Italy, and China and collaborates with renowned brands such as Bestile, Baldocer, ABK, and Ceramiche Piemme. KASA DECOR's network spans over 75 dealers across 50 cities in India.

About the Role: looking for an immediate joiner

We are seeking detail-oriented and proactive sales Coordinator to join our growing team. This role involves managing lead assignments, scheduling meetings, maintaining CRM hygiene, and supporting our sales consultants with up-to-date data and communication. If you are organized, fluent in English, and thrive in a fast-paced, process-driven environment—this role is for you!

Qualifications

• Strong Sales Coordination and Sales Operations skills
• Excellent Customer Service and Communication skills
• Prior experience in Sales or related field
• Proficiency in using sales and CRM software
• Detail-oriented with strong organizational skills
• Ability to work independently and as part of a team
• Relevant bachelor's degree is preferred

Key Responsibilities:

• Lead Management: Assign and follow up on all leads through our internal platforms (Hey Concrete, Performance Marketing Sheets, Zoho Bigin).
• Follow-ups & Updates: Maintain accurate follow-up records, share consultant performance sheets weekly, and ensure timely client engagement.
• Appointment Scheduling: Coordinate daily sales meetings, Saturday team reviews, and KRA meetings.
• CRM Data Entry: Ensure all leads, projections, and conversions are updated in real-time with 100% data accuracy and no duplication.
• Report Broadcasting: Share performance summaries, meeting counts, and order updates with internal stakeholders.
• Cross-Platform Coordination: Handle multiple sheets and tools (Google Sheets, Zoho Bigin, etc.) with ease and accuracy.

Skills & Requirements:

• Excellent written and verbal communication in English.
• Proficiency in Google Sheets, Excel, and CRM platforms (Zoho preferred).
• Ability to multitask, prioritize, and meet deadlines consistently.
• Strong attention to detail and data accuracy.
• Prior experience in sales coordination or customer support roles is a plus.