264 Sales Coordinator Jobs - Page 9

Follow up on customer inquiries. Share the pricing quote with customers in coordination with the seniors. Keep an updated database of customers. Contacting new customers for generating sales promoting company products Assist in the execution of sales strategies and plans. Total Relevant Experience: 2 years + in B2B product Sales. Qualification: bachelors degree in sales, marketing, or a related field.

Tata Croma | Retail Cashier/Sales Job Description: Retail Cashier • Receive payment by cash, check, credit cards, vouchers, or automatic debits. • Issue receipts, refunds, credits, or change due to customers. • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. • Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners. Calculate total payments received during a time period, and reconcile this with total sales. Pay company bills by cash, vouchers, or cheques. Sort, count, and wrap currency and coins. Compute and record totals of transactions. Keep periodic balance sheets of amounts and numbers of transactions. Completing all the tasks assigned by the head cashier. Reporting any incongruity to the head cashier. Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners. Process merchandise returns and exchanges. Request information or assistance using paging systems. Stock shelves, and mark prices on shelves and items. Compile and maintain non-monetary reports and records. Keep periodic balance sheets of amounts and numbers of transactions. Providing customer service by ensuring that the billing process is faster. Contact No- 8867916254

Job Title: Sales Coordinator Job Location: Bangalore At Unified, we know that anything is possible with the right people on board. Our employees quality, integrity, and commitment have been key factors in our company s growth. We are hiring the best people and helping them grow both professionally and personally, to ensure a bright future About us Unified, headquartered at Bangalore, is a customer-focused top components distributor, that was started in the Year 2000 by a group of Technocrats. Since our inception, we have grown rapidly to become a trusted partner for various blue-chip companies in India. We market Industrial, Railway, Medical, MIL and Space qualified components/semiconductors to all the major industries, and our products range from RF Components, Electro-Mechanical Components, Passive Components, Power Modules, to Interconnect Components and Wireless Products. Our Vision is to deliver high-quality technology products and deliver our commitment through continual improvement and customer focus. Main Purpose: To provide support for products/Sales team to manage back-end operations represented & distributed by Unified to our clients To create value for Unified Product Basket with the objective of increasing market share and revenue in your defined territory. Reporting To: Product Manager Key Responsibilities Providing quotations to the sales team, working through CRM/ERP. Working with the Product Manager on Key quotations and having clarity on GP. Processing the RFQs at the supplier portal and coordinating for timely response Maintain the quote log and price metrics daily basis. Publish the data on POs won/POs lost with the Sales Team and record the reference for future quotes. Coordinate with the sales order process team for error-free PO Login. Monitor and control Pull-Ins and push-outs. Maintain the log for tender quoted and status Support PM/Sales Team on the rejections (RMA) process. Managing backlog on OEMs for alarming pushouts, delays, and cancellations. Qualifications/ Skills: We are looking for any Degree holder, of the following Minimum 1-3 years of experience in a sales role or have worked in a customer service role gained from the electronics component or high technology industry. Excellent customer service skills. Skill in prioritising work, and multi-tasking. Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organisational levels Good knowledge of MS Excel, PowerPoint, and any CRM software like Zoho/ERP next Skills & Abilities Communication proficiency (excellent spoken & written English is a must) Collaboration / Team working skills Customer / Client focus Proactive & Flexible Personal Effectiveness / Credibility Problem-Solving / Analytical skills Results & Time oriented Salary and Employee Benefits Industry Best Salary, With Medical & Accidental & Term Life Insurance Incentives -Quarterly/Annual Incentive Statutory Benefits -EPFO, Gratuity etc. Working Days -Mon to Friday Send your resume to hraddha.s@unified.co.in or hr@unified.co.in or Contact/WhatsApp us on 7406186000 or 9900139139

Support the sales team with administrative tasks. Manage and update sales records using systems. Resolve issues in sales orders and collaborate on solutions. Attend client meetings Virtually and prepare Minutes of Meeting (MOM). Coordination with the internal team . Skill Requirement: Strong English communication skills. Attention to detail. Ability to collaborate effectively with teams. Customer-focused approach. Adaptability and problem-solving skills. Any Graduate Company culture We treat our employees as partners in growth. This is a company where talent will be respected, merit and abilities will trump over a number of years of inexperience. Fill the form below and send us your resume and we will review it with our team ASAP.

Review a variety of financial documents to prepare tax returns and provide tax services. 2. Collaborate with others on the tax team to devise long-term tax plans and strategies. 3. Actively prepare for major tax deadlines throughout the year. 4. Create invoices and requests payment for services rendered based upon the level of difficulty and time spent preparing the forms. 5. Inform clients of important paperwork and documentation needed to complete tax forms properly. 6. Work closely with clients to obtain personal information regarding potential deductions, educational grants or allowances. 7. Calculations of Estimated and Final tax payments and comply with quarterly estimated tax deadlines in a timely manner. 8. Estimate tax returns, deductibles, liabilities, and expenses. 9. Prepare quarterly and annual reports. 10. Collect data from income statements and expense documents. 11. Review data on reports and detect possible errors . 12. Answer tax and finance related questions . 13. Research new tax trends and regulations. 14. Advise individuals and companies on tax planning. 15. Ensure compliance with government tax rules. 16. Complete clients tax documentation . 17. Develop and execute tax strategies, while researching any potential deductions or future problems. 18. Interview clients as needed to determine the best path for their needs. 19. Preparation and review of financials on a monthly, quarterly or annual basis as per the requirement of the client. 20. Knowledge of various accounting software like Quickbooks, Wave, etc. is preferred. Requirements Proven work experience as an Account Coordinator, Sales Coordinator or any other similar role. Excellent computer skills (MS Office in particular). Hands-on experience with any CRM software. Experience with marketing/advertising campaigns. Organizational and time-management skills. Strong communication skills with a problem-solving attitude.

Job Title : Sales Co-Ordinator Company : Vashi Integrated Solutions Ltd. Location : Multiple locations (Tier 1 cities across India) Regional Language - Marathi / Gujrati / Hindi / Kannada / Telugu / Tamil (any one) Qualification : Any Graduate/B.E /Diploma (Electrical & Mechanical background preferred) Experience : 0-3 years Job Type : Full-time Website : https://corp.vashiisl.com/ About us:- Vashi Integrated Solutions is a One Stop integrated Solution Provider for Industrial and Commercial Sourcing needs of public and private customers in different segments: Panel Manufacturers, Machine Manufacturers, End Users, Projects, and Electrical Contractors, Solar and Retail. We are a leading distributor since 1978 for Industrial products. Our team of 1000 + members are engaged to provide technical and sourcing solutions to save time and cost. We invest in a wide range of inventory of items required in different industries. We serve as an extended warehouse to many customers thus assuring them to work on lean inventories and enhanced productivity. Role: The ideal candidate will be responsible for providing exceptional customer service, resolving customer inquiries, and ensuring customer satisfaction. The Sales Co-Ordinator will be the first point of contact for our customers, addressing their needs and concerns in a timely and efficient manner. Responsibilities: Provide excellent customer service through various channels, including phone, email, and chat. Respond promptly to customer inquiries, identify and resolve issues, and escalate problems when necessary. Handle customer complaints with empathy and professionalism, finding appropriate solutions to ensure customer satisfaction. Maintain a thorough understanding of our products and services to effectively assist customers with their inquiries. Document and track customer interactions and resolutions in the companys CRM system. Collaborate with other departments to resolve complex customer issues and provide feedback on product or service improvements. Stay updated on product knowledge, industry trends, and customer service best practices. Identify opportunities to upsell or cross-sell products and services to existing customers. Assist in the development and improvement of sales/operations processes and procedures. Meet and exceed individual and team performance goals. Qualifications: Proven experience in a sales coordination or customer support. Excellent communication skills, both written and verbal (English) Strong problem-solving and decision-making abilities. Ability to work well in a team environment and collaborate with colleagues from various departments. Familiarity with customer relationship management (CRM) software. Ability to multitask and prioritize in a fast-paced environment. Empathy and patience when dealing with customer issues. Proactive and self-motivated with a positive attitude.

To support back-end operations related to export department, coordination, and administrative tasks.

Since 1982 We are a leading technical sales and service company catering to industries such as Plastic Process Machinery, Auxiliary Equipments, Micro-Electronics semiconductor processing eqpts, Electrical, Construction etc. We represents leading names from around the world who are technology leaders in their fields. We are engaged in sales & service of high technology equipment made in Europe/ North America to companies in the Indian Subcontinent, since 1982.. With offices in Mumbai and Bangalore and home offices in other cities like Pune, Chennai, Gujarat & Delhi NCR.. having an all India presence. INSIDE SALES ENGINEER -BANGALORE - PEENYA Title: Inside Sales Engineer/Coordinator Division : Semicon / Electronic Qualification Diploma or Degree in Electrical, Electronics or Instrumentation Engineering Overview Looking for an Inside Sales Engineer with experience in Any capital equipments/ Machinery, Electrical / Electronics Equipments ... sales for the EMS OR Semiconductor Industry. Responsibilities of the role include : Generating and Qualifying leads Presenting Products & Services to prospects & customers Managing Customer Relationships Supporting field sales team by ensuring commercial documentation of customers is up to date CRM Management Tracking activities and information about leads, projects and prospects / customers Experience : Around 3-5 years experience in Sales of Any capital equipments / SMT/Electronics to Semiconductor OR Electronics Industry. Added advantage if the experience is on SMT Machines / Semiconductor Eqpts /Die/Wire Bonder, Pick & Place, Dispensing machine etc. Knowledge : - Must be well versed in end-to-end Sales process. - Willing to travel within India and abroad based on requirements, Trade fairs events, programs as and when comes. - Working knowledge of using computer, Any Customer Relationship Management Software (CRM) and office applications such as Word, Excel, PowerPoint and Outlook is a must Job Location - Bengaluru -HO (Peenya ) Compensation INR 4 Lakhs to 7.50 Lakhs + per annum depending on your experience level If the above profile & skill sets are matching & in line with your candidature then reply with your BIODATA & Current CTC to soman@snrecruit.com for further discussion..

Perform general office duties to support Sales & Marketing (eg, filing, sending emails, typing, faxing, copying) Prepare sales-related documents throughout the sales process (eg, proposals, contracts, or banquet event orders) Promote awareness of brand image internally and externally Gather materials and assemble information packages (eg, brochures, promotional materials) Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott Enter, retrieve, reconcile, and verify information (eg, commissions, leads, third parties) in software involved in the sales process Answer guest questions about property facilities/services (eg, hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events) Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees Comply with quality assurance expectations and standards PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience.

Sales Coordinator-Reputed FMCG MNC Company -Pune Opening: 1 Nos. Job ID: 109585 Employment Type: Full Time Reference: Work Experience: 0 To 2.0 Year(s) CTC Salary: Not Disclosed by Recruiter Function: Sales / BD Industry: FMCG/Foods/Beverage Location: Pune Posted On: 03rd Jun, 2025 Share On WhatsApp Share LinkedIn Share Facebook Share Twitter Job Description: Age: Upto 30 Years Male candidate with pleasant personality, good communication skills, basic computer knowledge and must have two-wheeler driving license. Special Skills: Good communication, teamwork ability, Punctuality, good knowledge of Microsoft office (Excel, word, power point etc.) Additional requirements: Two-wheeler license is must. He should be comfortable to go door to door and drive scooter on field. Salary : Up to 3 LPA Job Responsibilities: Development of sales in an assigned area working door to door using company s scooter through Yakult lady. To do recruitment activity on a regular basis for recruiting Yakult ladies on field. To be able to support and involve in Centre staff to handle Centre operations. Training & motivating Yakult Ladies Delivering products to customers in absence of Yakult Ladies. Sales promotion in small retail stores, residential localities, schools, offices etc. To give training to Yakult Ladies for field work and customer handling. To provide Internal Support administratively for back-office operations in a center. To coordinate with Yakult Ladies for specific requirements, promotion material, petty cash and uniform etc. To maintain daily logbook of vehicles. To assist in promotional & PR activities in schools, gym, commercial places. Other Benefits: - Apart from salary 1. Excellent Medical Insurance and Accidental Insurance for Employees 2. Incentive as per performance/monthly target 3. Mobile reimbursement upto Rs.500/- per month 4. Rs. 150/- Daily Allowance 5. Local conveyance as per Company policy Key Skills : Sales Fmcg Sales Bd Business Development

Job Purpose: In order to assist the Sales team in driving profitable sales and customer satisfaction, the Sales Administrator provides an accurate and prompt operational sales support for both internal and external customers. Job Responsilibilities: Prepare sales quotations. Prepare the Sales Orders based on the Customer Purchase orders. Propose the required manpower, optimize the workload distribution and plans for the cover-up during leaves. Follow up, report & organize the purchase orders specifications books. Ensure the timely preparation and submission of Request for Quotations. Follow up on quotations,receive and put in effect the Purchase Order. Update the system price lists. Prepare and communicate to Accounting the Bank Guarantee Requests. Issue invoices to customers and return vouchers. File Quotations and Requests for quotations. Archive Catalogues and arrange for their replenishment Candidate Requirements: Education : Bachelors Degree but not limited to. Professional Certificates : Experience : 3 - 7 years of work experience as Sales coordinator or Customer Service coordinators in Medical device / health care industry. Competencies / Skills : Excellent multitasking, Interpersonal and communication skills both written and verbal. Additional or Desirable Qualifications : Certification in Salesforce Administration or any CRM is desirable. Why Join Us: At AMICO, we believe in fostering a diverse and inclusive workplace. We recognize the value that different perspectives and experiences bring to our company. As part of our commitment to diversity, we encourage applications from all individuals as part of our inclusive hiring practices. This initiative is part of our broader diversity agenda aimed at creating a balanced and innovative workforce.

Co-ordinate to arrange/ schedule meetings with Architects/ Interior Designers/ Consultants/ Builders/ System Integrators Coordinating the sales team by managing schedules, filing important documents Plan approaches and pitches.

Manage sales order processing and coordinate dispatches Handle invoicing in the ERP system as per order and delivery status Process GRPO (Goods Receipt PO) entries to track incoming goods Manage the credit note process for returns, price discrepancies, or cancellations Follow up on back orders and communicate delivery timelines Maintain and share logistics MIS reports for orders, deliveries, and inventory Experience: Graduate in Commerce, or related field 2-4 years of experience in sales coordination or order processing Proficient in Excel Strong organizational and communication skills

Responsibilities: Collecting, analyzing and disseminating data in a time-sensitive manner to the management Preparing and presenting reports based on the analysis of this data Assisting in strategic planning and implementation of new or existing information systems Maintaining and updating databases to ensure information accuracy Ensuring the security of the companys digital documents and sensitive information Required Candidate profile: Advanced knowledge of Excel is needed Proficient in Tally Prime Power Point knowledge

Our client a reputed Group company at Andheri E, Mumbai needs Post : Back Office Executive Location : Sakinaka, Mumbai Qualification : Graduate Experience : 5 years Salary : 4 LPA. No constraint for the right candidate Job Profile Supporting Sales Team Preparing MIS Reports Coordinating all India Sales team Coordinating with vendors Coordination with Production Team for Production Planning Co-ordinating for Dispatch of Goods Promoting Customer Satisfaction Skill : Fluent in Marathi is a Must Should have working experience in Tally Should be fluent in MS Office Word / Excel Email CV with current salary and notice period to resume@jobspothr.com Job updates on www.jobspothr.com After mailing CV, please call 99877 06721 Good Luck ! Thanks !

Our client a reputed Group company at Andheri E, Mumbai needs Post : Sr. Sales Co-ordinator Location : Sakinaka, Mumbai Qualification : Graduate Experience : 5 years Salary : 4 LPA. No constraint for the right candidate Job Profile Supporting Sales Team Preparing MIS Reports Coordinating all India Sales team Coordinating with vendors Coordination with Production Team for Production Planning Co-ordinating for Dispatch of Goods Promoting Customer Satisfaction Skill : Fluent in Marathi is a Must Should have working experience in Tally Should be fluent in MS Office Word / Excel Email CV with current salary and notice period to resume@jobspothr.com Job updates on www.jobspothr.com After mailing CV, please call 99877 06721 Good Luck ! Thanks !

We are looking for a dedicated and organized Backend/Sales Coordinator (Female) to join our team. The role involves backend coordination, handling sales follow-ups, and ensuring smooth communication between internal teams and clients. Key Responsibilities: Provide backend support to the sales team. Follow up with clients and coordinate for orders, payments, and deliveries. Maintain records and update reports using MS Excel and Word. Handle calls, emails, and documentation. Support overall sales operations and coordination tasks. Requirements: Graduation in any discipline. Proficient in MS Excel and Word. Good verbal and written communication skills. Strong coordination and follow-up ability. Detail-oriented and organized. Preferred: Prior experience in sales support or coordination will be an added advantage. How To Apply? Copy and Paste the below link in your browser to apply online on The Search House: https://recruitcrm.io/apply/17485168253220029714yHS

Coordinate with Collection team. Handling data, including collecting, organizing, processing and interpreting information. May also handle other tasks like CRM system management, or sales & collection support functions. Preparing collection reports.. Required Candidate profile Should have good computer skills(MS Office) Strong organizational & multitasking abilities. Proficiency in data management tools. Handle administrative tasks such as document filing & record-keeping..

About the location: About the role Sales Coordinator will Implement, lead and action the general administration functions of the Catering department. Secure and service Catering Business from the Social and Corporate Market, through active and effective promotion, solicitation, and prospecting, while maintaining FS standards and maximizing revenue/profit potential. What you will do Actively solicit new business and respond to inquiries in absence of catering manager with the intention of confirming profitable catering business. Maintain an active trace/follow-up system on all inquiries and personal sales calls. Prepare correspondence (proposals, contracts, form letters, internal forms, etc. ) and provide administrative support as required by the Director of Marketing and Catering departmental head. Conduct property tours and entertain planners of meetings, social events, and weddings. Coordinate the sales efforts between sales department and catering to ensure proper utilization of function space to yield maximum revenues. Answer telephones and take messages for the Catering Department adhering to Four Seasons standards What you bring College education is required. Hotel Graduates preferred. Previous experience in Sales or Sales Administration will be an added advantage. Excellent reading, writing & oral proficiency in the English language. Work well under pressure, requires multitasking and being a team player. Detail oriented, well developed organizational skills and a strategic thinker. Fresh hotel school graduates/ MBA students are welcome to apply. What we offer: Competitive Salary, wages, and a comprehensive benefits package Excellent Training and Development opportunities Complimentary Accommodation at other Four Seasons Hotels and Resort Complimentary Dry Cleaning for Employee Uniforms Complimentary Employee Meals Learn more about what it is like to work at Four Seasons - Visit us: http://jobs. fourseasons. com/careers https://www. linkedin. com / company / four-seasons-hotels-and-resorts press. fourseasons. com/Bengaluru or check us out on facebook. com/FourSeasonsBengaluru/ and follow @FourSeasonsPR on Twitter.

Coordinates with prospective clients and arrange sales meetings. Coordinates with sales team/s by managing schedules, filing important documents and communicating relevant information and follow-ups. Establishes active communication and engagement with sales representatives to ensure that orders are processed promptly. Collaborates with other departments to ensure sales, marketing, addressing complaints & queries, and timely deliveries to customers. Prepares and follows up on sales quotations prepared for clients. Coordinates with Production Department for billing and transport of products (dispatches) Maintains inventory of sales materials. Makes travel arrangements with hotels and airlines/railways, etc. for sales representatives attending conferences, trade shows and meetings.

Managing schedules, preparing reports and maintaining customer databases. Liaising sales representatives and other departments to ensure smooth communication. Preparing sales reports and presentations. Assisting with sales strategies and initiatives. Required Candidate profile Excellent written and verbal communication skills. Strong time management abilities. Ability to identify and resolve issues effectively. A customer-centric mindset and strong interpersonal skills..

The candidate should have experience in any Product based company. Should have experience as sales coordinator, sending quotations to clients, attending client queriesetc. Job location Andheri east. Interested candidates may contact 9152031092

Urgently looking for Sales Coordinator in leading Electrical Company at Vadodara. Job Title: Sales Coordinator Experience: 2+ years Qualification: Graduate / Postgraduate Work Location: Makar Pura GIDC, Vadodara. Gender: Female only. Coordinate with all the concerned above and other parties and having above knowledge & qualifications. inquiry management, technical selection, offer preparation, calling the customer must maintain log and keep the full track without any excuses, and must give feedback on timely manner after discussion or negotiation with customer regarding price, quality, delivery, payment terms etc., Po checking, coordinate with principal company our dispatch department, order placements of orders and delivery follow up. Job Summary: We are seeking a highly organized, detail-oriented, and proactive female candidate to join our team as a Back Office Sales Executive. This role is pivotal in managing the entire "Inquiry to Order" lifecycle, ensuring that customer inquiries are efficiently converted into confirmed orders and accurately processed. The ideal candidate will possess excellent communication skills, a strong administrative aptitude, and a commitment to delivering exceptional internal and external customer service. Key Responsibilities: Inquiry Handling & Qualification: o Receive and manage incoming sales inquiries via phone, email, and other communication channels. o Understand customer requirements, product specifications, and desired quantities. o Log all inquiries accurately in the CRM system or designated software. o Qualify leads by assessing potential, urgency, and alignment with company offerings. Quotation & Proposal Preparation: o Work closely with the sales team to prepare accurate and competitive price quotations based on current pricing structures and product availability. o Draft and send out professional proposals, ensuring all relevant details, terms, and conditions are included. o Follow up on submitted quotations to track their status and gather customer feedback. Order Processing & Management: o Convert qualified inquiries and approved quotations into sales orders in the company's ERP/CRM system. o Verify order details, including product codes, quantities, pricing, payment terms, and delivery instructions, against the quotation and customer's Purchase Order (PO). o Coordinate with the inventory/warehouse team to confirm stock availability and allocate goods for orders. o Process advance payments or ensure adherence to payment terms as per company policy. o Generate and issue Proforma Invoices, Sales Confirmations, and other pre-shipment documents. Documentation & Compliance: o Maintain accurate and up-to-date records of all inquiries, quotations, orders, and customer interactions. o Ensure all sales-related documentation is complete, correct, and adheres to company policies and regulatory requirements (e.g., GST, E-way bills, if applicable). o Assist in preparing reports on sales activities, order status, and lead conversion rates. Coordination & Communication: o Serve as the primary point of contact for internal teams (sales, despatch, accounts, warehouse) regarding order status, product information, and customer-specific requirements. o Communicate proactively with customers regarding their inquiry status, order confirmations, dispatch updates, and any potential delays or issues. o Address customer queries and resolve minor issues related to orders, pricing, or product availability in a timely and professional manner, escalating complex issues to the relevant department. Post-Order Support: o Assist with any order amendments or cancellations as required. o Coordinate with the accounts team for invoice generation and payment follow-up. o Gather feedback from customers on order fulfillment and service quality. Are you interested for the new job role? Regards, Call: 9374762020

Key Responsibilities: Coordinate sales activities and ensure timely communication with clients and internal teams. Manage customer inquiries, process orders, and maintain accurate records within the ERP system. Assist in preparing sales reports, forecasts, and presentations for management review. Collaborate with production and logistics teams to ensure timely delivery and inventory management. Monitor and follow up on sales leads, ensuring customer satisfaction and retention. Requirements: Proficiency in ERP software. Strong communication and interpersonal skills. Ability to work collaboratively in a team environment. Attention to detail and strong organizational skills

Role & responsibilities The Executive Customer Service will be responsible for managing end-to-end order fulfillment and customer coordination within the Supply Chain function. This role demands a proactive and solution-oriented professional who can effectively handle customer communications, coordinate with internal sales and logistics teams, manage orders in SAP, and ensure timely dispatch planning. Manage the complete order lifecycle from order receipt to final delivery. • Create and maintain sales orders in SAP (PP/MM modules) and ensure all relevant data is accurate and upto date. • Monitor pending orders and follow up for approvals, stock allocation, and dispatch readiness. • Serve as the primary contact for customers regarding order status, delivery timelines, and issue resolution. • Liaise with sales and production teams to prioritize and fulfil orders based on availability and lead times. • Coordinate with warehouse and logistics teams for dispatch scheduling and vehicle arrangements. • Ensure accurate dispatch documentation is generated and shared with customers and transporters. • Analyze and track FG (Finished Goods) inventory to support order planning and dispatch readiness. • Share regular updates with the sales team and flag stock issues proactively. • Maintain and update customer service dashboards and reports for order tracking, dispatch performance, and customer satisfaction. • Address and resolve customer queries and complaints with a sense of urgency and professionalism. • Identify process improvement areas in customer service operations and support their implementation. Preferred candidate profile 1. Should have experience with SAP (PP/MM) Module. 2. Good understanding of order-to-cash cycle, inventory flow, and dispatch processes. 3. 25 years of experience in customer service or supply chain coordination, preferably in a manufacturing, FMCG, or B2B environment.