Sales Co-ordinator Water treatment

Job Summary

The Sales Coordinator will assist the sales team in achieving revenue targets by managing back-office support, client coordination, order processing, and documentation. This role acts as a bridge between customers, the sales team, and internal departments to ensure timely communication, order fulfillment, and customer satisfaction.

Roles & Responsibilities1. Sales Support & Coordination

• Assist the sales team in preparing quotations, proposals, and tender documentation.
• Handle customer inquiries via email, phone, or CRM system.
• Track and follow up on pending quotations and proposals.
• Coordinate with the design, procurement, and service teams for timely project execution.

2. Order & Documentation Management

• Process purchase orders (POs) from customers and verify details.
• Ensure proper documentation for dispatch, billing, and delivery schedules.
• Maintain updated customer and order databases.

3. Customer Relationship Management

• Maintain regular communication with clients regarding order status and delivery timelines.
• Handle escalations and forward critical issues to the concerned department.
• Assist in scheduling client meetings, presentations, and follow-ups.

4. Reporting & MIS

• Prepare daily/weekly/monthly sales reports for management review.
• Track sales performance against targets using CRM or Excel dashboards.
• Provide input on sales trends and customer feedback.

5. Coordination with Finance & Logistics

• Follow up on payments with customers as per credit terms.
• Coordinate with logistics for dispatch planning and delivery tracking.

Qualifications & Skills

• Education: Graduate in Business Administration, Commerce, or related field. / BSC/MSC - CHEMISTRY/BIOCHEMISTRY / B.TECH - CHEMICAL ENGINEERING/ENVIRONMENTAL ENGINEERING
• First preference will be given to female candidates
• Experience: 1–4 years in sales coordination or inside sales (preferably in water treatment, engineering, or industrial sectors).
• Skills:
• Excellent communication and coordination skills.
• Proficiency in MS Office (Excel, Word, PowerPoint) and CRM software.
• Ability to multitask and prioritize under tight deadlines.
• Basic understanding of technical products or willingness to learn.

Behavioral Competencies

• Attention to detail.
• Strong organizational skills.
• Positive attitude and problem-solving approach.
• Team player with customer-oriented mindset.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹40,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Internet reimbursement
• Life insurance
• Provident Fund

Experience:

• Water treatment: 1 year (Required)

Work Location: In person