Sales and Business Development Team Leader

As a Sales Team Lead at SkyHike, you will drive sales growth by managing, motivating, and guiding a team of travel consultants. You will play a critical role in ensuring the team achieves sales targets, delivers excellent customer service, and contributes to SkyHike’s mission of providing exceptional travel experiences.In this exciting role, you will play a key part in driving sales growth and building strategic partnerships to expand SkyHike’s reach. You will be responsible for developing and executing sales strategies. Other duties will include market research, developing business strategies and pitches, managing a variety of projects, and identifying new business opportunities. You will work with various departments and report to the Head of Business Development.

Responsibilities

1. Team Leadership

• Manage and lead a team of sales executives, setting clear goals and objectives.
• Provide regular coaching, feedback, and support to ensure individual and team success.
• Foster a positive and high-performing work environment that motivates the team to excel.

2. Sales Strategy & Execution

• Develop and implement sales plans to achieve monthly, quarterly, and annual revenue targets.
• Monitor team performance and ensure adherence to KPIs and conversion rates.
• Identify and seize opportunities to upsell and cross-sell SkyHike’s products and services.

3. Customer-Centric Approach

• Ensure the team delivers exceptional customer service and builds long-term relationships with clients.
• Address and resolves escalated customer queries and concerns in a timely manner.
• Continuously gather customer feedback to improve product offerings and services.

4. Reporting & Analytics

• Analyze sales data and prepare reports for senior management.
• Use data insights to identify trends, optimize sales strategies, and improve team performance.

5. Collaboration

• Coordinate with marketing teams to align campaigns and lead-generation strategies.
• Work closely with operations teams to ensure seamless execution of travel packages.
• Collaborate with product development teams to design customized trips based on market demand.

Requirements:

• Experience: Minimum 2-5 years in sales, with at least 1 year in a leadership role.
• Skills:
• Strong leadership and team management skills.
• Excellent communication and negotiation abilities.
• Proven track record of meeting or exceeding sales targets.
• Ability to analyze data and make informed decisions.
• Customer-oriented mindset with a passion for travel.
• Knowledge: Understanding of the Indian travel market, adventure tourism, and group treks is a plus.
• Tools: Proficiency in CRM tools, MS Office, and other sales software.

Benefits

• Competitive salary with performance-based incentives.
• Monthly Incentive
• Opportunity to grow with a fast-paced, dynamic travel company.
• Be part of a team passionate about creating incredible travel experiences
• Work with a passionate team that shares a love for adventure and travel.
• Employee discounts on SkyHike trips and packages.
• Training programs to enhance your leadership and sales skills.

Job Type: Full-time

Pay: ₹28,000.00 - ₹35,000.00 per month

Schedule:

• Day shift

Supplemental Pay:

• Commission pay
• Joining bonus
• Performance bonus

Location:

• Dehradun City, Dehradun, Uttarakhand (Preferred)

Work Location: In person