12 Saas Metrics Jobs

As a Product Business Management Analyst, you will play a crucial role in rationalizing and optimizing our software product portfolio. Your responsibilities will include conducting comprehensive analyses of product performance, developing frameworks for evaluating product cost-benefit, creating executive-level dashboards, collaborating with cross-functional teams, preparing clear presentations for executive leadership, conducting market research, assessing divestiture opportunities, providing strategic recommendations, and automating presentations with Power BI graphics. You will need a Bachelor's degree in Business, Finance, Data Analytics, or a related field along with 5+ years of experience in product analysis or financial analysis within a SaaS/software environment. Proficiency in data analysis tools like Excel, SQL, and Power BI/Tableau is essential. You should be able to synthesize large datasets, create executive-level presentations, and have a strong understanding of SaaS metrics and software product lifecycle management. Technical skills required for this role include advanced proficiency in Excel for data analysis, expertise in PowerPoint for creating impactful presentations, proficiency in SQL for analyzing datasets, experience with BI tools for dashboard creation, and familiarity with programming languages like Python or R. Specialized knowledge in SaaS metrics, lifecycle management frameworks, market research methods, and resource allocation is also necessary. In addition to technical skills, you should possess exceptional analytical and critical thinking abilities, strong written and verbal communication skills, attention to detail, cross-functional collaboration skills, project management abilities, and a creative problem-solving mindset. This role is pivotal in shaping the future of the product portfolio and requires a passion for data-driven decision-making and software product economics. If you are a strategic thinker looking to drive portfolio strategy with actionable insights and have the required expertise, we encourage you to apply for this role and be part of our dynamic team.,

You are invited to apply for PMO roles in Mumbai with this dynamic and high-impact firm that blends innovation with opportunity to propel your career to new heights. The roles available are as follows: Program Manager - CEOs Office Location: Mumbai, India Experience: 1-3 years Reporting to: CEO 1st Position Industry: Workforce Solutions | D2C | SaaS Required Skills & Qualifications: - 1-3 years of experience in program management, consulting, business strategy, or operations, particularly in recruitment, HR tech, or outsourcing. - Proficient in MS Excel, PowerPoint, and project management tools. - Strong analytical and problem-solving abilities with a knack for deriving insights from data. - Exceptional communication and stakeholder management skills. - Comfortable working in a fast-paced, high-growth environment with a strong sense of ownership. 2nd Position Industry: D2C, Health & Wellness, Nutrition Required Skills & Qualifications: - 1-3 years of experience in program management, business strategy, or operations, preferably in a D2C, FMCG, or e-commerce setup. - Familiarity with D2C marketing channels, e-commerce platforms, and growth strategies. - Proficient in analytics tools such as Excel, Google Analytics, Tableau, or similar. - Excellent communication and stakeholder management capabilities. - Thrives in a fast-moving, consumer-centric business environment. 3rd Position Industry: SaaS, HR Tech, B2B Software Required Skills & Qualifications: - 1-3 years of experience in business strategy, consulting, or operations, focusing on a SaaS or B2B tech milieu. - Hands-on experience with CRM tools like HubSpot, Salesforce, analytics platforms, and project management software. - Strong analytical and problem-solving skills with a background in SaaS metrics, user engagement, and growth strategies. - Excellent communication, stakeholder management, and business writing skills. - Adaptable to a fast-paced, tech-driven environment with a growth mindset. Location: Mumbai Seepz / Dadar If interested, please share your updated resume along with the following details: - Total Experience - Relevant Experience as PMO - Position Applied for (1st / 2nd / 3rd) - Current Location - Job Location Preference (Mumbai Seepz / Dadar) - Current CTC - Expected CTC - Notice Period Your application will be handled with utmost confidentiality. Apply now to embark on this incredible journey. Thank you, Kavita A kavita.ac@anlage.co.in,

Verint is a leader in CX automation. The world's most iconic brands rely on our open platform and team of AI-powered bots to create tangible AI business outcomes. Today's organizations face skyrocketing expectations for delivering better customer experiences (CX) across every channel. However, hiring more workers and increasing workforce expenses isn't a sustainable option. AI offers a solution, and that's where Verint comes in. Empowering brands with groundbreaking AI via our next-gen open platform, the Verint Open Platform helps organizations increase CX automation to achieve their strategic objectives and realize significant ROI. The platform provides a team of AI-powered bots to augment human staff across the enterprise, including contact centers, web/mobile channels, branches, back offices, CX offices, and more. The result is organizations can create capacity, lower costs, and continually improve CX, all made possible with CX automation. Center of Excellence in Financial Analytics and Innovation: The Center of Excellence in Financial Analytics comprises a dynamic and diverse team of professionals with expertise in finance, computer science, data analytics, data engineering, machine learning & AI, and FP&A. The team is dedicated to driving innovation, leveraging analytics techniques, and utilizing financial insights to optimize decision-making within the organization. Collaborative and driven, team members work closely together to deliver high-quality business insights and contribute to the success of the CFO Organization. Location: Bangalore, India Job Title: Specialist FP&A (Financial Analytics) Job Summary: We are looking for a sharp and results-oriented Specialist FP&A (Financial Analytics) to join our growing Center of Excellence team in Bangalore. This role will play a critical part in supporting recurring deliverables such as Board Metrics, Quarterly Business Reviews (QBRs), and strategic analytics for SaaS business performance. The ideal candidate will have strong FP&A experience, with a deep understanding of SaaS metrics such as ARR, NRR, CAC, CLTV, and the financial levers across customer success, sales operations, marketing, and product strategy. Job Description: - Drive preparation and delivery of executive-level presentations for QBRs, board meetings, monthly reporting, and CFO reporting packages. - Collaborate with business leaders to build and refine economic models across sales, CS, marketing, and R&D investments. - Support recurring corporate FP&A cycles (budgeting, forecasting, long-range planning) with high-quality financial analytics. - Partner with data engineering and IT teams to ensure consistent, automated, and accurate reporting of KPIs. - Translate analytical insights into compelling narratives and visualizations for executive consumption. Required Qualifications: - MBA or advanced degree in Finance, Economics, or Analytics. - 5-8 years of experience in Financial Planning & Analysis, Business Finance, or Strategy roles, preferably in a SaaS or technology company. - Strong understanding of SaaS business models, KPIs, and financial performance drivers. - Excellent Excel and financial modeling skills; working knowledge of Power BI, Tableau, or similar BI tools. - Proficiency in SQL or other query languages is a strong plus. - Experience collaborating with cross-functional teams and working in matrixed environments. - Strong communication and presentation skills. Preferred Qualifications: - Prior experience in supporting investor reporting and public company performance metrics. - Experience supporting global finance teams or centers of excellence in a matrixed SaaS business environment. - Why Join Us - Work at the intersection of finance and strategy in a high-impact analytics team. - Get hands-on exposure to cutting-edge SaaS metrics and financial operations. - Contribute to executive-level decision-making in a fast-paced, data-driven environment.,

Chargebee is seeking a visionary and hands-on Director of Data Analytics, Science & AI Enablement to lead the creation and growth of a data function that powers enterprise-wide AI initiatives. You will play a crucial role in designing, building, and leading a cross-functional team responsible for enterprise data analytics, data science, data governance, and structured data enablement to support advanced AI/ML use cases. As the Director of Data Analytics, Science & AI Enablement, you will lead the development and deployment of machine learning, generative AI, recommendation systems, and predictive models to enhance product intelligence and automation. You will be responsible for building and scaling AI capabilities across the platform, including personalization, NLP, anomaly detection, and customer segmentation, while ensuring that the models are interpretable, ethical, and aligned with business and customer trust standards. Driving insights into user behavior, product performance, churn prediction, and lifecycle value using customer and usage data will be a critical aspect of your role. You will develop dashboards, KPIs, and self-service analytics tools for marketing, product, sales, and support teams, as well as own the customer analytics roadmap to enhance onboarding, conversion, retention, and upsell opportunities. You will build and lead a high-performance team of data scientists, AI/ML engineers, analysts, and data product managers. Collaborating with various departments such as Product, Engineering, Marketing, Sales, Legal, Risk & Compliance, and Customer Success, you will align data strategy with business objectives and legal requirements. Your ability to communicate findings to senior leadership and influence roadmap decisions using data-backed recommendations will be crucial. Collaborating with Data Engineering, you will ensure scalable data architecture and high-quality data pipelines. Overseeing data quality, governance, and compliance across all analytical and operational systems, you will implement scalable data architecture and governance frameworks, ensuring compliance with data privacy regulations and internal standards. Additionally, you will establish and lead a high-performing global team of data analysts, data scientists, and data engineers. Driving data availability, quality, and governance across the organization to support AI and advanced analytics initiatives will be a key part of your role. You will partner with engineering, product, and business stakeholders to identify opportunities for AI/ML solutions and ensure they are supported by reliable, well-structured data. Serving as a thought leader for data science, analytics, and AI enablement best practices, you will lead the development of dashboards, metrics, and decision-support tools that empower business leaders. To be successful in this role, you should have a Bachelor's or Master's degree in Computer Science, Statistics, Data Science, Engineering, or related discipline. You should possess proven experience working in a SaaS or tech environment with subscription-based metrics, at least 10+ years of experience in data analytics, data science, or related fields, with 3-5 years in a leadership capacity. Strong knowledge of AI/ML concepts, data platforms, and BI tools, as well as deep understanding of data governance, data quality, and metadata management, are essential. Excellent communication and stakeholder management skills, along with prior experience with product instrumentation and event tracking platforms, will be beneficial for this role.,

*About FinKraft.ai* Were a high-growth fintech SaaS, trusted by fortune enterprises like BCG,Mckinsey,Abbott,World Bank tec to automate travel & GST finance. With ARR scaling fast, were looking for a finance leader to *own all numbers across the company* from collections and vendor payouts to SaaS metrics and investor reporting. --- ### ???? *You will:* Own *billing, collections, vendor payouts & cash forecasting* Keep books clean in *Zoho Books/Tally* and ensure GST/TDS compliance Track & report *delivery KPIs, sales performance, and SaaS metrics* (ARR, CAC, churn, burn multiple) Drive *monthly MIS, profitability reporting, and book closing* for all entities Manage *monthly payroll, salary slips, returns, Form 16, PF, ESIC, PT* Handle *foreign exchange management, FLA returns, and group entity payments* Liaise with banks for *credit, negotiations, and cashflow support* Partner with founders on *budgeting, headcount ROI, and fundraising prep* Negotiate with enterprise clients/vendors while championing *frugality* --- ### ???? *You are:* 48 yrs experience in finance, preferably in *startups/scale-ups*. *Hands-on operator*: can do entries today and build strategy tomorrow. Fluent in *Excel/Sheets* and *automation/dashboards*. Comfortable across *AR/AP cycles, SaaS metrics, and compliance*. Hungry to grow into a *CFO-track role*, not just maintain books. Requirements: Qualified Chartered Accountant with 510 years of post-qualification experience Proficient in Tally and Zoho Books Strong understanding of taxation, statutory compliance, and payroll processing Experience handling multi-entity accounting and financial reporting Excellent analytical, problem-solving, and communication skills Experience working in fast-paced environments with attention to detail and timelines Preferred Attributes: Prior experience in startup or SME environments Hands-on with financial planning & analysis (FP&A) Knowledge of banking procedures, credit management, and fund raising Show more Show less

As a Finance Business Partner, you will play a crucial role in driving business growth and sustainable margin. Partnering closely with business leaders, you will be responsible for developing budgets, forecasts, and long-term plans. It will be your duty to regularly track actual performance against these plans and collaborate with sales and delivery teams to drive corrective actions that ensure revenue and performance align with targets. Your oversight will extend to end-to-end revenue cycle management, ensuring accurate revenue recognition in line with accepted accounting principles. You will drive accurate and timely billing, monitor collections, and take ownership of optimizing DSO. Monitoring project and service delivery financials, you will work closely with delivery and project management teams to track margins, billability, and cost overruns, recommending corrective actions where necessary. Collaboration is key in this role, as you will work with sales, delivery, and solution teams to assist in the preparation of financial aspects of solutions and proposals for new client contracts, change requests, and renewals. You will establish and institutionalize a robust mechanism for pricing rollup, governance, and review, proactively recommending pricing levers, commercial constructs, and negotiation strategies to achieve competitive yet profitable price points. Customer Relationship Management will also fall under your purview, as you lead and manage discussions with clients on commercial and contractual matters. Proactively understanding business challenges, you will recommend financially viable solutions, leveraging scenario modeling and cost-benefit analysis to evaluate options and guide strategic and operational decisions. To excel in this role, you should hold a CA, MBA (Finance), or equivalent professional qualification with 8+ years of experience. An understanding of IT industry financial metrics, including recurring revenue models, SaaS metrics, and cost structures, is essential. Strong commercial acumen, experience in contracting, pricing formulation, and understanding of revenue recognition principles are also key qualifications. Expertise in financial planning, budgeting, forecasting, and performance analysis is expected, along with excellent communication and stakeholder management skills. You should be adept at collaborating effectively across sales, operations, and solutions teams. Strong analytical and problem-solving skills are a must, enabling you to interpret complex data and translate it into actionable insights. As a self-starter, you should thrive in a fast-paced, high-growth environment, capable of managing multiple priorities simultaneously. Your role as a Finance Business Partner will be pivotal in driving the financial success and strategic growth of the organization.,

The Finance Executive position based in Mohali requires a detail-oriented professional with 4-5 years of experience in financial analysis and reporting. As a Finance Executive, you will play a crucial role in handling financial data, creating insightful reports, and contributing to strategic decision-making through accurate analysis. Your main responsibilities will include: Financial Analysis & Reporting: - Preparation and analysis of monthly, quarterly, and annual financial reports. - Creation of financial forecasts, variance analysis, and trend reports. - Assistance in budget preparation, cost control, and profitability analysis. Data Management & Insights: - Management and maintenance of financial databases, dashboards, and reports. - Extraction of valuable insights from financial data to support business strategy and decision-making. Automation & Process Improvement: - Implementation of automation tools to enhance efficiency in financial reporting and reduce manual tasks. - Collaboration with ERP/CRM systems for effective financial data management. Compliance & Documentation: - Ensuring accuracy in financial documentation and adherence to company policies. - Support in internal audits, reconciliations, and tax-related reporting activities. To qualify for this role, you should possess: - An MBA degree in Finance, Accounting, or a related field. - 4-5 years of experience in financial reporting, analysis, and forecasting. - Proficiency in working with ERP/CRM tools for financial data management. - Strong analytical and problem-solving skills. - Ability to interpret complex financial data and derive meaningful insights. Preferred skills include experience in automating financial reporting, a deep understanding of budgeting, cost analysis, and financial modeling, as well as the capability to work both independently and collaboratively with cross-functional teams. Hands-on experience in building consolidated books, financial reporting, budgeting, financial analysis, and familiarity with SaaS metrics (e.g., MRR, ARR, CAC, LTV, Churn) will be advantageous.,

As a Customer Success Manager (CSM) at our company, your primary focus will be on building strong and long-lasting relationships with our clients, leading to happy and loyal customers. You will play a crucial role in proactively engaging with customers to provide both strategic and tactical guidance that will enhance the value they derive from our suite of products at Sollus. Your responsibilities will include smoothly transitioning account ownership from the Sales and management team, managing a portfolio of accounts, and engaging with customers using a structured engagement model. You will also be tasked with creating custom metrics tailored to different verticals to ensure high levels of engagement, understanding and documenting customer use-cases and business flows, and possessing a deep knowledge of all Sollus products to effectively demonstrate them to customers and provide solutions aligned with their business needs. Additionally, you will be required to establish stronger customer relationship management programs by working closely with key customer stakeholders, collaborating with internal cross-functional teams to address customer issues effectively, ensuring the positive health of all Sollus products, and leveraging data-driven insights to drive focused and result-oriented customer engagement initiatives. A good understanding of SaaS metrics and ownership of key metrics such as Product-Adoption and Customer Retention will also be part of your responsibilities. In terms of requirements, we are seeking individuals who thrive in uncertain environments and can deliver results independently. You should have a knack for articulating customer problems effectively, possess strong written and verbal communication skills, and be able to report and share client status updates at regular intervals. A Bachelor's Degree in Computer Science or Business Education is preferred, and candidates with a background or interest in sports, music, or adventure activities will be given preference. This is a full-time position that requires you to work in person at our designated work location.,

About Us: HighRadius, a renowned provider of cloud-based Autonomous Software for the Office of the CFO, has transformed critical financial processes for over 800+ leading companies worldwide.Trusted by prestigious organizations like 3M, Unilever, Anheuser-Busch InBev, Sanofi, Kellogg Company, Danone, Hershey&aposs, and many others, HighRadius optimizes order-to-cash, treasury, and record-to-report processes, earning us back-to-back recognition in Gartner&aposs Magic Quadrant and a prestigious spot in Forbes Cloud 100 List for three consecutive years. With a remarkable valuation of $3.1B and an impressive annual recurring revenue exceeding $100M, we experience a robust year-over-year growth of 24%. With a global presence spanning 8+ locations, we&aposre in the pre-IPO stage, poised for rapid growth. We invite passionate and diverse individuals to join us on this exciting path to becoming a publicly traded company and shape our promising future. Job Summary: As a Lead Analyst Strategic Finance & Investor Relations , you will be at the intersection of financial analysis, strategic planning, and investor communications. You will work closely with leadership to support financial decision-making, business performance tracking, and interface with external stakeholders including investors. Key Responsibilities Help define and model medium and long term financial plan/strategy of the company Partner with FP&A and business stakeholders to drive quarterly forecasts and department level frameworks for Annual Operating Plan Analyze past to present financial performance, derive insights, and help make data-backed recommendations Support investor relations by preparing investor presentations, memos and quarterly Board meeting materials Collaborate with cross-functional teams Sales, Product, Marketing, and Operations to align business strategy with financial goals Track and report key metrics (e.g., SaaS KPIs, ARR, CAC, etc) and prepare dashboards for leadership and investors. Benchmark against market and competition; support strategic initiatives like M&A,etc. Drive ad-hoc strategy projects for CEO, COO and CFO Skill & Experience Needed Strong understanding of finance, accounting, and business valuation concepts Proficiency in financial modeling , Excel, PowerPoint, and storytelling through data Exceptional problem-solving and first-principles thinking Excellent communication skills (oral & written); ability to engage with VP/CXO stakeholders Education: Exposure to Finance & accounting subjects in Undergrad or Post-grad. Specialisation by way of CA, MBA (Finance), CFA, B.Com/BFIA (with finance background) is good to have Experience in SaaS/Tech business models and understanding of key SaaS metrics Why Join Us: Be part of the core strategic finance team influencing business and capital decisions. High-impact role with visibility to Founder and CXOs Dynamic and collaborative work culture with rapid learning and growth. Competitive compensation, ESOPs, and fast-track career path. Show more Show less

Responsive is the global leader in strategic response management software, dedicated to transforming how organizations exchange critical information. The AI-powered Responsive Platform enables companies worldwide to accelerate growth, mitigate risk, and enhance employee experiences. With nearly 2,000 customers leveraging Responsive for various responses such as RFPs, RFIs, DDQs, ESGs, security questionnaires, and more, the company is headquartered in Portland, OR, with additional offices in Kansas City, MO, and Coimbatore, India. As the Director of Customer Support at Responsive, you will play a pivotal role in defining and executing the global support strategy. Your responsibilities include leading a growing team of support professionals, establishing a high-performing function that consistently exceeds service level expectations, and fostering a culture of accountability, empathy, and growth. The ideal candidate for this role should possess a strong operational background with experience supporting B2B enterprise customers and a proven track record of delivering high CSAT/SLA metrics while effectively scaling for growth. Key Responsibilities: - Define the vision, goals, and roadmap for the global support function. - Lead and scale a distributed team of support managers, leads, and agents. - Monitor key performance metrics such as CSAT, NPS, SLA, FRT, TTR, etc. - Ensure a consistent, high-quality customer support experience across multiple channels. - Advocate for the voice of the customer within the organization and influence product and engineering roadmaps. - Implement scalable support processes, workflows, and knowledge management practices. - Utilize support tools like Zendesk, Intercom, Salesforce, or similar platforms effectively. - Incorporate automation, AI, and self-service strategies to enhance responsiveness and reduce ticket volume. - Collaborate with cross-functional teams to address complex issues and proactively support account health. - Recruit, train, and develop top talent while fostering a culture of growth and accountability. - Design onboarding and training programs to enhance product knowledge and support delivery. Qualifications: - Bachelor's degree in Business, Technology, or related field; MBA is a plus. - 20+ years of experience in customer support/customer success, with 5+ years in leadership roles. - Proven experience in leading SaaS support operations at scale for B2B enterprise-grade products. - Deep understanding of SaaS metrics, customer lifecycle, and escalation management. - Proficiency in support tools and platforms like Zendesk, Salesforce Service Cloud, Intercom, Jira. - Strong analytical skills with a focus on KPIs, reporting, and operational improvement. Desired Skills: - Extensive knowledge of SaaS business models and the end-to-end customer lifecycle. - Expertise in customer support operations, KPIs, and support analytics. - Familiarity with AI-powered support tools, automation, chatbots, and self-service platforms. - Exceptional communication and interpersonal skills for effective collaboration. - Strong problem-solving, decision-making, and data analysis capabilities. - Ability to manage remote, cross-cultural teams and excel in a virtual-first workplace. Join Responsive to work on impactful solutions, collaborate with a passionate team, and grow your career in an inclusive environment with competitive benefits.,

SALES STRATEGY & REVENUE GROWTH LEAD MANAGEMENT & CLOSURE TEAM COLLABORATION & REPORTING MENTORING & PROCESS IMPROVEMENT

About Affinity Affinity is pioneering new frontiers in AdTech by developing solutions that surpass today's limits and create new opportunities. As a global AdTech company, we assist publishers in finding better ways to monetize and enable advertisers to target the right audiences through innovative touchpoints. With a presence in over 10 markets across Asia, the US, and Europe and a team of more than 450 experts, we are devoted to constructing privacy-first ad infrastructure that unlocks opportunities beyond traditional walled gardens. Role: Director, UX Work Location: Mumbai (Malad) About the Role: The mission of Affinity's Head of User Experience is to lead the Product design vision, establish a robust UX team, and craft exceptional interactive experiences for all Affinity AdTech products that serve millions of users globally. Based in Mumbai, this role will drive the UX strategy for our extensive product suite spanning the US, Europe, and Asian markets. Your team will serve as the custodians of user experience excellence, delivering highly intuitive digital experiences for enterprise clients, brand partners, and internal stakeholders who navigate and utilize Affinity's web portals, mobile apps, SaaS tools, and analytics dashboards. Additionally, the role entails ensuring that users encounter friendly, non-interruptive, useful, and seamless ads and platforms. You will infuse design thinking throughout teams by conducting training sessions, mentoring product managers, creating user flows, developing wireframes, and crafting high & low-fidelity prototypes with cutting-edge design concepts. Collaborating closely with product owners, usability testing leads, and engineers will be pivotal in elevating the design standards, quality, value, and experience of Affinity's products. Furthermore, the role necessitates analyzing user satisfaction data and establishing an evolving framework for continuous improvement. You will need to embody both a numbers nerd and a UX nerd. Driving relevant software adoption, defining success KPIs, staying abreast of the latest User Experience developments, conducting regular UX audits, enhancing benchmarks, and fostering a design-centric product-led growth are all key responsibilities. Moreover, you will support the marketing teams with company communication across Affinity's owned and operated websites and apps. Roles & Responsibilities: - Lead the UX practice and foster organization-wide adoption of UX design philosophy across various ad products, customer-facing dashboards, internal admin tools, SaaS tools, and owned and operated websites and apps. - Engage in the product design process from problem definition to detailed visual design; articulate design solutions through wireframes (low and high-fidelity), define information architecture, create user flow diagrams, storyboards, sitemaps, prototypes, and design system development. - Dive deep into data to derive insights across channels, countries, and languages to deliver optimal levels of user engagement. - Collaborate with product managers, UX/UI designers, developers, and business teams to deliver exceptional user experiences that enhance engagement, promote cross-functional collaboration, and cultivate a user-centric design culture. - Develop design experiences for high-impact audiences and data-driven design solutions that drive tangible value, enrich user engagement, and deliver measurable business impact. - Conduct user testing sessions, user interviews, and research phases to validate and bolster solutions through User Research and Testing. - Ensure adherence to design best practices and standards, maintain design consistency across product platforms in alignment with Affinity Design System, and conduct UX Audits to enhance quality. - Lead, mentor, recruit talent, cultivate a high-performing UX team equipped with diverse design tools (e.g., Figma), create and manage a team management framework, closely collaborate with UX team members, and assign them KPIs and objectives to achieve UX Success metrics. Required Skills: - Possess 10+ years of UX experience in consumer-facing digital apps/websites, with a preference for advertising and media experience, and have led teams in SaaS/B2B environments for at least 4 years. - Proficient in design tools like Figma, design systems, responsive web design, and accessibility standards. - Familiar with user research methodologies, usability testing, analytics tools, and A/B testing. - Understand web technologies, agile methodologies, and collaborate effectively with developers. - Exceptional skills in ideation, sketching, wireframing, user flows, mapping, and information architecture. - Fluent in design tools such as OmniGraffle, Illustrator, Photoshop, InDesign, Invision, and other UX/prototyping software. - Possess a clear understanding of HTML, CSS, JavaScript capabilities and limitations, and developing platforms. - Exhibit a knack for analyzing analytics and behavioral insights to generate new experiments and enhance products for an improved user experience. - Knowledgeable about usability principles, graphic styles, composition rules, web design best practices, usability patterns, and current UI/UX trends. - Ability to translate complex interactions into intuitive user experiences. - Flexible, curious, creative, open to new ideas, and dedicated to user empathy. Desired Skills: - Showcase a diverse UX Design portfolio across various design challenges. - Proficient in advanced design concepts like AI-driven personalization, motion design, and enterprise SaaS workflows. - Familiarity with emerging technologies such as no-code platforms, ML applications in UX, and AR/VR interfaces. - Skilled in measuring design ROI, SaaS metrics, executive presentation, and have received recognition through awards, conference speaking engagements, or published thought leadership. - Knowledge of Web, iOS (HIG), and Android (Material Design) guidelines. - Experience in user testing and web analytics. - Ability to give and receive constructive feedback gracefully. - Understand general project management practices. - Vision for optimizing collaboration between designers and developers.,