Position Overview: Experience: Minimum 5 years Location: Kochi Infopark Work mode: Hybrid Shift time: 5PM to 2AM IST Job Overview: We are seeking a dynamic and results-driven Inside Sales Manager with a strong background in B2B sales. The ideal candidate will have at least 5 years of experience in end-to-end sales processes, including product demonstrations, market research, and international sales, with a focus on the US market. Experience in SaaS sales is highly preferred. Key Responsibilities: 1. End-to-End Sales Management: o Lead the entire sales cycle from lead generation to closing deals. o Develop and maintain strong relationships with key decision-makers. o Ensure seamless handover of closed deals to the onboarding team. 2. Product Demonstrations: o Conduct engaging and informative product demos to potential clients. o Tailor presentations to address client-specific needs and pain points. 3. International Sales: o Develop and execute strategies for international markets, with a focus on the US market. o Understand and navigate different cultural and business nuances to ensure successful deal closures. 4. SaaS Sales Expertise: o Utilize your experience in SaaS sales to effectively communicate the value proposition of our solutions. o Stay updated on the latest trends in SaaS and technology sales. 5. Market Research & Strategy: o Conduct thorough market studies to identify new business opportunities and competitive trends. o Collaborate with the marketing team to develop targeted campaigns. 6. Team Collaboration: o Work closely with the marketing, product, and customer success teams to ensure alignment in achieving business objectives. o Provide feedback to the product team based on customer interactions and market insights. 7. Sales Reporting & KPIs: o Track and report on key sales metrics, including pipeline status, conversion rates, and revenue targets. o Utilize CRM tools to maintain accurate sales records and forecasts. Requirements: • Minimum 5 years of experience in B2B sales, with a focus on SaaS and technology products. • Proven track record of success in end-to-end sales processes, including international sales and market expansion. • Strong experience in conducting product demos and addressing client-specific needs. • Expertise in the US market is preferred. • Excellent communication and negotiation skills. • Ability to work in a fast-paced, target-driven environment. • Proficiency in CRM tools and sales software. Preferred Qualifications: • Experience in leading and mentoring sales teams. • A deep understanding of SaaS products and industry trends. • Prior experience in a startup or high-growth environment. Show more Show less
Job Description Business Analyst (SaaS Product) Experience: 2-4 Years Location: Kochi Employment Type: Full-Time About the Role We are looking for a detail-oriented and analytical Business Analyst with over 2-4 years of experience in the SaaS IT product domain. The ideal candidate will work closely with cross-functional teams to understand business needs, gather and analyze requirements, and contribute to the development and enhancement of our digital products. Key Responsibilities * Collaborate with product managers, developers, and stakeholders to define and document productrequirements and user stories. * Analyze business processes, systems, and user needs to identify areas for improvement. * Work closely with UI/UX teams to translate requirements into wireframes or prototypes. *Conduct gap analysis, feasibility studies, and impact assessments for proposed solutions. * Manage the product backlog and ensure clarity and priority of deliverables. *Act as a bridge between technical and non-technical teams to ensure alignment. * Participate in sprint planning, reviews, and retrospectives as part of Agile/Scrum ceremonies. *Develop functional specifications, BRDs, and user acceptance criteria. * Support UAT (User Acceptance Testing) and ensure stakeholder buy-in. * Monitor product performance post-release and gather feedback for continuous improvement. Required Skills & Qualifications *2+ years of experience as a Business Analyst in the SaaS or IT product domain. *Strong understanding of Agile methodologies (Scrum, Kanban). *Proficiency in tools like JIRA, Confluence, Figma, or similar. *Ability to gather and translate business needs into technical requirements. *Excellent communication, analytical, and problem-solving skills. *Experience working with cross-functional global teams. Preferred Qualifications *Familiarity with API documentation, data models, and SaaS metrics. *Prior experience in B2B SaaS or customer-centric product environments. *Knowledge of SQL or basic data querying tools for analysis. Soft Skills *Strong stakeholder management and client-facing skills. *Ability to prioritize tasks and manage time effectively. *Self-motivated, team player, and adaptable to change.