Robotic Process Automation Consultant

About the Company

Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company’s consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000+ professionals, is committed to continuing the Group’s 170-year heritage of building sustainable communities.

About the Role

This role requires a unique blend of technical expertise, strategic thinking, and operational leadership to drive impactful outcomes across cross-functional teams.

Responsibilities

• RPA & AI Program Development

• Lead the design, development, and deployment of RPA and AI solutions aligned with business goals.
• Collaborate with stakeholders to identify automation opportunities and define use cases.
• Evaluate and recommend tools and platforms.

• Delivery, Project & Program Management

• Manage end-to-end delivery of digital initiatives, ensuring timelines, budgets, and quality standards are met.
• Coordinate cross-functional teams, vendors, and stakeholders to ensure alignment and accountability.
• Implement Agile, Scrum, or hybrid methodologies to drive iterative development and continuous improvement.
• Effectively track progress using project management tools & overall op-model expansion.

• Market & Strategic Analysis

• Conduct market research and competitive analysis to inform product strategy and innovation.
• Identify emerging trends in automation and AI to guide roadmap development.
• Translate insights into actionable recommendations for leadership.

• Project-to-Product Mindset Transformation

• Lead the shift from project-based delivery to product-centric operating models.
• Define product vision, strategy, and success metrics in collaboration with business and technical teams.
• Establish governance and processes for product lifecycle management.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, Business, or related field; MBA or Master’s preferred.
• 5+ years of experience in digital transformation, consulting, or enterprise technology.
• Overall 10+ years of experience.
• Proven experience in managing or helping with RPA/IPA and AI implementations.

Required Skills

• Go-getter attitude with a track record of proactively identifying opportunities and driving initiatives forward with minimal oversight.
• Highly self-motivated and resourceful; thrives in fast-paced environments, with strong critical thinking and analytical skills to break down complex problems, evaluate options, and recommend actionable solutions.
• Proven ability to stay organized and on top of multiple priorities, ensuring strategic initiatives are executed effectively and efficiently.
• Comfortable rolling up sleeves to dive deep into data, processes, and stakeholder feedback to uncover root causes and drive resolution.
• Adept at using data-driven insights to inform decisions and measure impact of strategic initiatives.
• Experience in strategy development, operational planning, or business transformation within dynamic and matrixed organizations.
• With experience with developing products and product management frameworks.
• Excellent communication and collaboration skills, with the ability to influence cross-functional teams and align stakeholders around strategic goals.

Preferred Skills

• Experience with developing products and product management frameworks.

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