Risk Architecture - Sr Associate

In the Risk Execution and Strategy team you will be part of a User Acceptance Testing team that supports an ongoing execution and implementation of business-critical strategic initiatives.

This role will partner with technology groups, business partners, project analysts/managers, and external vendor resources to plan and execute the testing. Able to lead a team of testing professionals directly or in a matrix environment in the test planning and execution of multiple initiatives within time and cost constraints.

Individuals will be responsible and accountable for managing all aspects of the business testing function. Define strategies and approaches for User Acceptance. The function is considered complex in nature with significant business impact.

This role will support testing and implementation of business-critical strategies.

• Understanding the intent of a business requirement
• Formulating test approach and test plan and detailing the dependencies and risk involved
• Execution of business scenario in UAT environment
• Partnering and collaborating with stakeholders for clarifying queries and sharing the testing status
• Manage testing activities as well as setting and stewarding sound testing methodologies
• Participates in the development of goals and execution of strategies within a function or department
• Provide execution support and leadership for large, complex, technology-dependent programs and projects that cut across business and functional areas
• Assess and revise test sequence and scope based upon test results and/or changes in product design
• Effective at complex problem resolution and expected to assist in resolving all difficult issues, expanding the solution to include infrastructure, architecture, and multi-tier tools and business system strategies
• Train team members as needed
• Drive innovation by leveraging Large Language Models (LLMs) and generative AI to enhance testing processes, automate test case generation, and improve overall efficiency. Evaluate and implement LLM-based solutions to support business and technology objectives.
• Demonstrated experience with Large Language Models (LLMs) or generative AI, including evaluating, implementing, or integrating LLM-based tools and solutions within business or technology processes

Automation Activities (If applicable)

• Provide automation support and leadership for large, complex, technology-dependent programs and projects that cut across business and functional areas once implemented
• Responsible for assessing, creating and building automation tools for gaining efficiency or cost reduction
• Maintain the automation suite and scope based upon changes in product design

Required Qualifications, Skills and Capabilities:

• Bachelor’s degree or comparable experience
• 6-8 years of experience in manual testing along with formulating test plans and approach, test scenarios and test scripts
• Experience in JIRA process, understanding of the process flow and creation of the task
• Experience with Microsoft Office, Confluence, qTest tool, knowledge in Unix operating system
• Experience with Agile and waterfall software development methodologies
• Process-oriented, organized, with strong analytical & troubleshooting skills
• Strong, clear, and concise written and verbal communication with ability to edit and prepare executive level communications. Excellent organizational and project management skills; able to manage competing priorities under tight deadlines. Proven ability to collaborate and build strong partnerships
• Intellectual curiosity with a proven ability to learn quickly. High degree of initiative, self-direction, and ability to work well under pressure
• Strong understanding of Generative AI and Large Language Models, with proven track record of implementation in processes

Preferred Qualifications, Skills and Capabilities:

• Experience with mainframe screens, business rules engines
• Understanding of credit card lifecycle and cards transactions processing
• Experience with risk processing
• Automation development experience (Java, Selenium, VBA)