Retail Store Manager

Location:

About Us:

Aquila Trophies is a leading name in the world of customized trophies, awards, and recognition

products. With a commitment to quality, creativity, and customer satisfaction, we take pride in

delivering exceptional products that celebrate achievements. Our store at Double Road, Bengaluru, is

a hub for individuals and organizations seeking unique and personalized recognition solutions. We are

looking for a dynamic and experienced Store Manager to lead our team and ensure the smooth and

efficient operation of the store.

Position Overview:

As the Store Manager , you will be responsible for overseeing all aspects of the store’s operations,

ensuring exceptional customer service, driving sales growth, managing inventory, and maintaining a

clean and welcoming environment. You will play a pivotal role in managing day-to-day activities,

coordinating with internal teams for procurement, handling documentation, and leading a team of

dedicated employees. This is an exciting opportunity for someone who thrives in a fast-paced retail

environment and is passionate about delivering results.

Key Responsibilities:

1. Store Sales Growth:

• Develop and implement strategies to achieve and exceed monthly sales targets.
• Identify opportunities to upsell and cross-sell products to customers.
• Monitor market trends and competitor activities to stay ahead.

2. Customer Interactions:

• Provide excellent customer service by addressing queries, offering product
• recommendations, and resolving complaints promptly.
• Build and maintain strong relationships with existing and potential customers.

3. Coordinating Deliveries:

• Ensure timely coordination and execution of deliveries to customers.
• Maintain clear communication with logistics partners and internal teams.

4. Hygiene and Cleanliness:

• Uphold high standards of cleanliness and organization within the store.
• Ensure compliance with health and safety regulations.

5. Documentation and Record Keeping:

• Maintain accurate records of sales, inventory, expenses, and other operational
• metrics.
• Prepare reports as required for management review.

6. Procurement Coordination:

• Collaborate with the central procurement team to communicate demand for products
• based on customer requirements and future projections.
• Coordinate with the procurement team to ensure timely delivery of products to the
• store.
• Manage on-demand and advance order fulfillment to meet customer expectations.

7. Store Employee Management:

• Recruit, train, and supervise store staff to ensure high performance and productivity.
• Conduct regular performance reviews and provide constructive feedback.

8. Inventory Management:

• Oversee inventory levels, conduct regular audits, and minimize stock discrepancies.
• Implement systems to track stock movement and prevent losses.

Requirements:

• Proven experience as a Store Manager or in a similar leadership role within the retail sector.
• Strong understanding of sales strategies, customer service, and inventory management.
• Excellent interpersonal and communication skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Attention to detail and a commitment to maintaining high standards of hygiene and
• organization.
• A proactive and solution-oriented mindset.

What We Offer:

• Competitive salary package
• Opportunities for career growth and development.
• A supportive and collaborative work environment.
• The chance to be part of a growing brand that values excellence and innovation.