Retail Store Manager

We are #Hiring !!!

91Trucks is a rapidly growing commercial vehicle marketplace headquartered in Gurugram. Our mission is to provide a comprehensive, hassle-free solution for all commercial vehicle needs, catering to buyers, sellers, and fleet operators. We work closely with dealer partners, financial institutions, and service providers to ensure a seamless buying experience by offering expert guidance, financing options, and after-sales support.

Designation: #RetailStoreManager

Location: #Mumbai

Experience: Minimum #5years of experience in #sales or #retail.

Responsibilities

• Take complete ownership of the store's #P&L management.

• Lead and manage a #team of 10-20 employees.

• Achieve monthly #salestargets for both the team and self while staying within prescribed #costs.

• Stay updated on products, pricing, and #promotions.

• Deliver an exceptional #selling experience by presenting product promotions and sales opportunities based on #customerinteractions.

• Develop and implement hashtag

#cross-selling strategies and value-added services for relevant products.

• Provide excellent customer service, focusing on brand experience, #engagement, and #satisfaction.

• Meet #salesprojections, identify opportunities for ongoing #sales, and achieve company and individual KPI goals.

• Manage vehicle finance and insurance processes, build strong relationships with financiers and insurers, and ensure timely loan approvals, disbursements.

Required #Skills and #Qualifications

• Graduate degree is mandatory.

• Strong communication skills (both written and verbal).

• Positive attitude with a strong motivation to enhance #customersatisfaction

Preferred #Skills

• Experience in customer service and #retailsales, preferably in offline auto sales.

• Proven #leadershipskills, with min #2years of experience in leading a team.

• Strong track record of meeting and exceeding #sales goals.

•#Experience in marketing, customer handling, negotiation, and escalation management.

• Hands-on experience in the full sales cycle, including deal closing.

📬 Interested candidates can share their #CVs at Garima.1@91trucks.com or can connect me at 9220324809