To lead, manage, and grow the showroom’s performance by ensuring high levels of customer satisfaction, team productivity, and operational efficiency while upholding the luxury standards and brand image of the organisation. The manager is responsible for achieving sales targets , maintaining inventory control, ensuring store compliance, and developing strong client relationships in a competitive luxury retail environment. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person
With branches across India, we are seeking a dynamic Marketing Manager to enhance our brand’s visibility and customer engagement across retail locations — excluding digital marketing and direct sales responsibilities . Key Responsibilities: Develop and execute branch-specific marketing strategies to drive footfall and enhance in-store customer experience. Conduct market research and competitive analysis to identify regional opportunities and tailor campaigns accordingly. Plan and coordinate on-ground marketing activities, events, collaborations, and seasonal promotions. Work closely with showroom managers to assess customer insights and evaluate marketing impact on footfall and brand perception. Manage relationships with external vendors, media agencies, and local advertising platforms. Monitor and report on campaign performance, budgets, and ROI. Who We're Looking For: 10+ years of experience in retail or luxury brand marketing (jewellery experience preferred). Strong understanding of consumer behavior in the premium/luxury retail segment. Excellent project management and communication skills. Willingness to travel across branches in India as required. A creative thinker with a result-driven approach. Note: We are a reputed and growing chain of diamond jewellery showrooms with a strong legacy in craftsmanship and customer trust. The focus is purely on offline/retail marketing to drive walk-in traffic and enhance showroom visibility . Job Types: Full-time, Permanent Pay: ₹35,000.00 - ₹50,000.00 per month Benefits: Cell phone reimbursement Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person
To manage the overall accounting and tax affairs of the manufacturing units operations includes preparation of monthly management accounts, forecasts, budgets and local statutory compliance of the business as well as ensure that adequate controls of corporate governance measure are correctly implemented. To provide strategic leadership and oversight of the financial operations of the company, ensuring integrity, accurate financial reporting, regulatory compliance, and optimal cash flow management across all financial activities. Will be instrumental in driving sustainable growth across domestic and international markets (export) by delivering insightful financial analysis, effective risk management, and forward-looking financial planning. This role also encompasses managing export finance operations, optimizing foreign exchange exposure, and supporting pricing and profitability strategies aligned with global market trends. Job Types: Full-time, Permanent Pay: ₹35,000.00 - ₹50,000.00 per month Benefits: Cell phone reimbursement Provident Fund Schedule: Day shift Work Location: In person
To ensure the efficient and effective use of the CRM system by managing system configuration, user access, data accuracy, and process automation. The CRM Administrator plays a critical role in supporting business teams by enabling seamless customer data management, reporting, and system performance, thereby enhancing customer relationship strategies and operational productivity. Ø Keep customer details up to date in the CRM system, making sure all information is accurate and complete. Ø Work closely with branch managers to ensure customer data is entered correctly and consistently across all locations. Ø Regularly clean and organize the data to remove errors and maintain a high-quality database. Ø Manage marketing messages within the CRM, including planning and running promotional campaigns. Ø Create specific customer groups for targeted promotions and send customized Whats-App messages accordingly. Ø Keep track of customer messages received on Whats-App and social media, and forward them to the right branch or team member for timely follow-up. Ø Oversee the referral program to ensure it runs smoothly at all branches and customers are properly rewarded. Ø Make sure all customer follow-ups and wish list entries are completed on time with proper notes and updates. Ø Monitor the CRM system regularly to ensure it works smoothly without interruptions. Ø Perform quality checks to find and fix any errors or inconsistencies in the data. Ø Coordinate with the “Zithara” software support team to fix technical issues, apply system updates, and request new features when needed. Ø Ensure that customers automatically receive post-visit messages without fail. Ø Create and share useful reports with the corporate team to highlight customer trends, feedback, and opportunities for business improvement. Suggest and help implement new features or system improvements to boost efficiency and customer engagement. Job Types: Full-time, Permanent Pay: ₹300,000.00 - ₹420,000.00 per year Benefits: Cell phone reimbursement Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person Speak with the employer +91 9500454916
To ensure the efficient and effective use of the CRM system by managing system configuration, user access, data accuracy, and process automation. The CRM Administrator plays a critical role in supporting business teams by enabling seamless customer data management, reporting, and system performance, thereby enhancing customer relationship strategies and operational productivity. Ø Keep customer details up to date in the CRM system, making sure all information is accurate and complete. Ø Work closely with branch managers to ensure customer data is entered correctly and consistently across all locations. Ø Regularly clean and organize the data to remove errors and maintain a high-quality database. Ø Manage marketing messages within the CRM, including planning and running promotional campaigns. Ø Create specific customer groups for targeted promotions and send customized Whats-App messages accordingly. Ø Keep track of customer messages received on Whats-App and social media, and forward them to the right branch or team member for timely follow-up. Ø Oversee the referral program to ensure it runs smoothly at all branches and customers are properly rewarded. Ø Make sure all customer follow-ups and wish list entries are completed on time with proper notes and updates. Ø Monitor the CRM system regularly to ensure it works smoothly without interruptions. Ø Perform quality checks to find and fix any errors or inconsistencies in the data. Ø Coordinate with the “Zithara” software support team to fix technical issues, apply system updates, and request new features when needed. Ø Ensure that customers automatically receive post-visit messages without fail. Ø Create and share useful reports with the corporate team to highlight customer trends, feedback, and opportunities for business improvement. Suggest and help implement new features or system improvements to boost efficiency and customer engagement. Job Types: Full-time, Permanent Pay: ₹300,000.00 - ₹420,000.00 per year Benefits: Cell phone reimbursement Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person Speak with the employer +91 9500454916
To implement and execute local marketing initiatives that drive footfall, enhance brand visibility, and support sales growth at the showroom level. The role ensures consistent customer engagement, promotion of high-value jewellery collections, and supports campaigns aligned with the company's brand strategy and seasonal business goals. Key Deliverables: Showroom Footfall Generation Execute local marketing strategies to increase daily walk-ins and inquiries. Monitor and report on lead generation and conversion metrics. Customer Engagement & Loyalty Support and activate in-store events, exhibitions, festive campaigns, and HNI engagement programs. Assist CRM team in nurturing relationships with repeat customers through personalized communication and offers. Collect customer feedback and drive satisfaction initiatives. Social Media & Online Promotion Collaborate with the central marketing team to localize content for social media platforms and WhatsApp broadcast groups. Capture and share high-quality in-store visuals, influencer visits, and promotional stories. Coordination & Execution Work with showroom team, visual merchandisers, and creative agencies to ensure campaign materials (banners, posters, flyers) are properly deployed. Ensure showroom branding aligns with corporate identity and current promotions. Reporting & MIS Maintain a record of daily marketing activities, campaign ROI, and footfall reports. Submit monthly reports on lead sources, local competitor activities, and customer trends. Market Intelligence Regularly monitor competitor activities, pricing trends, and seasonal promotions in nearby stores. Share insights with central marketing team for strategic planning. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Provident Fund Language: English (Preferred) Work Location: In person
To implement and execute local marketing initiatives that drive footfall, enhance brand visibility, and support sales growth at the showroom level. The role ensures consistent customer engagement, promotion of high-value jewellery collections, and supports campaigns aligned with the company's brand strategy and seasonal business goals. Key Deliverables: Showroom Footfall Generation Execute local marketing strategies to increase daily walk-ins and inquiries. Monitor and report on lead generation and conversion metrics. Customer Engagement & Loyalty Support and activate in-store events, exhibitions, festive campaigns, and HNI engagement programs. Assist CRM team in nurturing relationships with repeat customers through personalized communication and offers. Collect customer feedback and drive satisfaction initiatives. Social Media & Online Promotion Collaborate with the central marketing team to localize content for social media platforms and WhatsApp broadcast groups. Capture and share high-quality in-store visuals, influencer visits, and promotional stories. Coordination & Execution Work with showroom team, visual merchandisers, and creative agencies to ensure campaign materials (banners, posters, flyers) are properly deployed. Ensure showroom branding aligns with corporate identity and current promotions. Reporting & MIS Maintain a record of daily marketing activities, campaign ROI, and footfall reports. Submit monthly reports on lead sources, local competitor activities, and customer trends. Market Intelligence Regularly monitor competitor activities, pricing trends, and seasonal promotions in nearby stores. Share insights with central marketing team for strategic planning. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Provident Fund Language: English (Preferred) Work Location: In person
To ensure the effective and seamless use of the CRM software across all branches by providing backend support, coordinating issue resolution with vendors, guiding internal users, and maintaining regular communication with customers and internal teams. Bachelor’s degree in IT / Computer Science / Business Administration or related field 1–3 years of experience in CRM or software support roles Familiarity with any standard CRM platform (Zoho, Salesforce, Microsoft Dynamics, etc.) is a plus Skills Required: Proficiency in CRM tools and customer support systems Basic understanding of software troubleshooting Strong communication and coordination skills Analytical and reporting abilities (Excel, Google Sheets, etc.) Problem-solving attitude and patience Ability to multitask and manage queries from multiple branches Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Provident Fund Work Location: In person
To conceptualise, plan, and execute local marketing initiatives aimed at enhancing brand visibility and increasing showroom footfall across target customer segments at the showroom level. The role ensures consistent customer engagement, promotion of high-value jewellery collections, and supports campaigns aligned with the company's brand strategy and seasonal business goals. Graduate/Postgraduate in Marketing, Mass Communication, or related field 3–5 years of experience in retail marketing, preferably in the luxury, jewellery, or fashion industry Hands-on experience with regional activations and customer engagement initiatives Strong understanding of jewellery customer psychology and regional preferences Creative thinking with a focus on branding and aesthetics Strong execution and vendor coordination skills Excellent communication in English and regional language- Tamil Familiarity with footfall tracking methods and CRM integration is a plus Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Provident Fund Language: English (Preferred) Work Location: In person
To support the Store Manager in overseeing day-to-day showroom operations, spearhead local marketing initiatives to drive footfall, and lead the sales team in achieving monthly and seasonal sales targets while delivering an exceptional customer experience. Graduate/Postgraduate in Business, Retail, or related field 3–5 years of experience in premium/luxury retail; minimum 2 years in a team lead or assistant manager role Jewellery industry experience is mandatory , especially in diamonds or bridal jewellery segment Strong leadership and interpersonal skills Passion for sales and premium customer service Local market understanding and networking ability Proficiency in Excel, CRM tools, and billing systems (like GSoft, JSoft, or custom POS) Ability to multitask under pressure and meet targets Basic knowledge of diamond jewellery types, 4Cs, and design language Job Type: Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Provident Fund Work Location: In person
To conceptualise, plan, and execute local marketing initiatives aimed at enhancing brand visibility and increasing showroom footfall across target customer segments at the showroom level. The role ensures consistent customer engagement, promotion of high-value jewellery collections, and supports campaigns aligned with the company's brand strategy and seasonal business goals. Graduate/Postgraduate in Marketing, Mass Communication, or related field 3–5 years of experience in retail marketing, preferably in the luxury, jewellery, or fashion industry Hands-on experience with regional activations and customer engagement initiatives Strong understanding of jewellery customer psychology and regional preferences Creative thinking with a focus on branding and aesthetics Strong execution and vendor coordination skills Excellent communication in English and regional language- Tamil Familiarity with footfall tracking methods and CRM integration is a plus Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Provident Fund Language: English (Preferred) Work Location: In person
To ensure the effective and seamless use of the CRM software across all branches by providing backend support, coordinating issue resolution with vendors, guiding internal users, and maintaining regular communication with customers and internal teams. Bachelor’s degree in IT / Computer Science / Business Administration or related field 1–3 years of experience in CRM or software support roles Familiarity with any standard CRM platform (Zoho, Salesforce, Microsoft Dynamics, etc.) is a plus Skills Required: Proficiency in CRM tools and customer support systems Basic understanding of software troubleshooting Strong communication and coordination skills Analytical and reporting abilities (Excel, Google Sheets, etc.) Problem-solving attitude and patience Ability to multitask and manage queries from multiple branches Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Provident Fund Work Location: In person