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N. Gopaldas Jewellers
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CRM S/w Support Executive

CRM S/w Support Executive

N. Gopaldas Jewellers

1 - 3 years

2 - 3 Lacs

India

Posted:1 week ago| Platform: GlassDoor logo

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Skills Required

crm support software communication salesforce coordination reporting excel

Work Mode

On-site

Job Type

Full Time

Job Description

To ensure the effective and seamless use of the CRM software across all branches by providing backend support, coordinating issue resolution with vendors, guiding internal users, and maintaining regular communication with customers and internal teams.

Bachelor’s degree in IT / Computer Science / Business Administration or related field
1–3 years of experience in CRM or software support roles
Familiarity with any standard CRM platform (Zoho, Salesforce, Microsoft Dynamics, etc.) is a plus

Skills Required:

Proficiency in CRM tools and customer support systems
Basic understanding of software troubleshooting
Strong communication and coordination skills
Analytical and reporting abilities (Excel, Google Sheets, etc.)
Problem-solving attitude and patience
Ability to multitask and manage queries from multiple branches

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

Provident Fund

Work Location: In person

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