Retail Store Manager

Retail Store Manager – Dinjan Brands Pvt. Ltd. by Dinjan Group
Positions :
Location : Ahmedabad

Store Manager Role Overview
Develop strategies to improve customer service, store sales, and profitability. Create store policies and marketing programs to grow the customer base. Ensure customer needs are met, complaints resolved, and service is efficient. Ensure products and displays are merchandised effectively. Forecast staffing needs and implement an effective recruiting strategy.

• Responsibilities and Duties:
• Schedule and assign employees to meet operational requirements.
• Recruit, select,
• orient, and train employees.
• Coach, counsel, and discipline employees to maintain performance levels.
• Prepare annual budget, analyze variances, and take corrective actions.
• Build rapport with customers to identify current and future needs.
• Maintain stock availability and marketing product readiness.
• Implement security systems to safeguard merchandise.
• Maintain a safe and clean store environment for customers and employees.
• Ensure compliance with legal and company requirements.
• Provide training and cross-training to ensure productivity.
• Manage controllable costs to keep operations profitable.
• Manage stock levels and key inventory decisions.
• Analyze sales data and market trends for informed planning.
• Ensure quality, customer service, and safety standards are consistently met.
• Handle customer complaints professionally.
• Organize special promotions, displays, and events.
• Communicate performance updates, new initiatives, and important issues.
• Monitor retail industry trends and competitor activities. Implement changes to enhance business performance.

• Required Skills & Knowledge
• High school diploma; Bachelor's degree preferred.
• Minimum 5 years retail experience,
• including 1 year in leadership.
• Ability to motivate and lead teams effectively.
• Strong customer service orientation and relationship-building skills.
• Knowledge of budgeting, marketing, and strategic planning.
• Understanding of retail technologies and current market environment.
• Strong sales skills with consistent performance history.
• Highly organized with excellent verbal and written communication.

• Apply now at hr@dinjan.in

Job Type: Full-time

Pay: ₹35,000.00 - ₹50,000.00 per month

Benefits:

• Leave encashment
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person