Retail Sales Consultant

Job Title: Jewellery Style Consultant

Department:

Location:

Reports To:

About the Role

As a Jewellery Style Consultant, you will be the face of our brand, offering personalized styling guidance and exceptional service to clients. Your role goes beyond sales — it is about curating a luxury experience, understanding client needs, and helping them express their individuality through our exquisite jewellery collections.

Key Responsibilities

• Client Styling & Experience

• Provide expert styling advice tailored to each customer’s preferences, lifestyle, and occasion.
• Curate looks and recommend products that reflect the client's personality and the brand’s elegance.
• Offer insights on gemstone meanings, craftsmanship, and latest trends in luxury jewellery.
• Build strong, lasting client relationships through attentive service and follow-ups.

• Sales & Product Knowledge

• Achieve individual and store sales targets through effective client engagement and upselling.
• Maintain in-depth knowledge of all product lines, collections, precious stones, and customisation options.
• Communicate product value with confidence — covering material, design, and exclusivity.

• Visual Merchandising & Presentation

• Ensure displays are elegant, well-stocked, and aligned with brand aesthetics.
• Maintain product hygiene and presentation to luxury standards.

• Customer Relationship Management (CRM)

• Record customer preferences, occasions, and purchase history to personalize future interactions.
• Engage with clients through calls, messages, and exclusive previews/events.

• Team Collaboration

• Work closely with Retail sales officers, karigars, and management to ensure seamless customer service.
• Provide feedback on customer preferences and market trends.

Key Requirements

• Experience:

  2–4 years in luxury retail or high-end fashion/jewellery styling.

• Education:

  Graduate in Fashion Design, Jewellery Design, or related field preferred.

• Skills:

• Excellent communication and interpersonal skills.
• Strong sense of fashion aesthetics, style trends, and jewellery appreciation.
• Client-focused, poised, and polished personality.
• Ability to handle high-net-worth individuals with discretion and elegance.

What We Offer

• Professional growth through structured training and leadership development programs
• Attractive compensation with performance-based incentives
• A premium, design-driven, and customer-first work culture

Apply now

https://shorturl.at/jtZ0w