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1.0 - 4.0 years
4 - 5 Lacs
Pune, Jamshedpur
Work from Office
Maintaining Cost of Goods sold as per the defined budgets. Being present in the customer areas during shift hours to meet the patrons, assist and address their concerns Conducting training's and certifications for all the team Required Candidate profile Ensuring all the inventory processes are followed in managing the consumable and non-consumable items Ensuring delivery of training's as per the plan from all the stakeholders including self. Perks and benefits Best in the Industry
Posted 2 months ago
1.0 - 3.0 years
1 - 4 Lacs
Bengaluru
Work from Office
We are looking for a dynamic and motivated Shift Manager to oversee daily operations, ensure smooth workflow, and maintain high-quality service in our fast-paced Quick Service Restaurant (QSR). The ideal candidate should have prior experience in QSR management, strong leadership skills, and a passion for delivering exceptional customer experiences. Key Responsibilities: Operational Management: Oversee restaurant operations during assigned shifts, ensuring efficiency and quality service. Team Leadership: Supervise, train, and motivate team members to maintain high performance and morale. Customer Experience: Handle customer inquiries, complaints, and ensure excellent service delivery. Inventory & Stock Control: Monitor inventory levels, manage stock, and minimize wastage. Sales & Targets: Work towards achieving daily sales goals and implementing upselling strategies. Compliance & Hygiene: Ensure all safety, hygiene, and food quality standards are met as per company and FSSAI regulations. Cash & Billing Management: Handle cash transactions, reconcile end-of-shift reports, and ensure proper financial documentation. Requirements: Experience: 1-3 years in a QSR or fast-paced F&B environment. Skills: Strong leadership, problem-solving, and customer service skills. Flexibility: Willingness to work in shifts, weekends, and holidays. Education: High school diploma or relevant hospitality qualification preferred. Personality: Energetic, team-oriented, and committed to delivering excellence. Why Join Us? Work with a growing and dynamic QSR brand! Be part of a passionate team that serves great food with great speed! Growth opportunities for career advancement! Interested? Send your CV to hr@leongrill.net #NowHiring #ShiftManager #QSRJobs #FoodService #Leadership #JoinOurTeam 4o You said: Shift manager skill sets for QSR ChatGPT said: Essential Skill Sets for a Shift Manager in QSR A Shift Manager in a Quick Service Restaurant (QSR) needs a blend of leadership, operational expertise, and customer service skills to ensure smooth restaurant operations. Here are the key skills required: Operational & Management Skills: Shift & Staff Management Ability to lead, schedule, and supervise team members during shifts. Inventory & Stock Control – Monitoring stock levels, reducing wastage, and ensuring timely replenishment. Cash Handling & Billing – Managing daily cash transactions, POS systems, and end-of-shift financial reporting. Speed & Efficiency – Managing high-volume service while maintaining quality and speed. Health & Safety Compliance – Ensuring hygiene, food safety, and workplace safety standards. Leadership & Team Management: Team Motivation & Training – Coaching staff to maintain high morale and performance. Problem-Solving & Decision Making – Quick thinking to handle unexpected challenges. Conflict Resolution – Managing staff or customer disputes professionally. Customer Service & Sales Skills: Customer Handling – Ensuring excellent guest experience and addressing complaints efficiently. Upselling & Sales Techniques – Encouraging additional purchases and promoting special deals. Communication & Interpersonal Skills – Clear and effective communication with customers and team members. Analytical & Technical Skills: Performance Monitoring – Analyzing sales, customer feedback, and operational performance. POS & Restaurant Software Knowledge – Handling billing, orders, and inventory systems. Reporting & Documentation – Keeping records of daily operations, sales, and staff performance. Soft Skills: Adaptability & Multi-tasking – Thriving in a fast-paced, high-pressure environment. Attention to Detail – Ensuring accuracy in orders, inventory, and reporting. Time Management – Prioritizing tasks to run a smooth shift. Positive Attitude & Professionalism – Creating a productive and fun work environment.
Posted 2 months ago
1.0 - 3.0 years
2 - 3 Lacs
Surat
Work from Office
Role Responsibilities Ensure food safety, quality and accuracy while maintaining Service With Speed (SWS) goals. Ensure all employees are well presented and in uniform. Conduct Product Tasting Drive before operations begin to ensure taste and quality are as per standards. Ensure team adheres to the assigned scripts while interacting with customers. Readiness of peak periods. Owns restaurants projections & forecasting for the shifts. Conduct daily review meeting before opening to brief team members about targets, wastages from day before, any issues, etc. Ensures clean & safe work environment for team & Customers. Owner of Preventive Maintenance Schedule & ENCON (Energy Conservation). Training and motivating team members. Owns Inventory Management. Team Members recognition and motivation efforts. Manage store petty cash and send bills to finance team. Provide on-going feedback to team members. Desired Candidate Profile Enthusiasm and willingness to learn. Team player. Commitment to customer satisfaction. Have a strong work ethic Age 23-30 Education Graduate (any stream) or 3 yrs Degree / Diploma in Hotel Management Experience Minimum 1 year of relevant experience Industry Preference F&B / Retails / QSR
Posted 2 months ago
1.0 years
0 - 0 Lacs
Belapur, Maharashtra
On-site
Job Summary* We're seeking friendly and energetic Team Members to join our Quick Service Restaurant (QSR) team. As a Team Member, you'll play a vital role in delivering exceptional customer service, preparing high-quality food, and maintaining a clean and safe restaurant environment. Key Responsibilities 1. Customer Service: Provide exceptional customer service, responding to customer inquiries and resolving issues in a professional and courteous manner. 2. Cash Handling: Handle cash and operate a point-of-sale system, following cash handling procedures. 3. Teamwork: Work collaboratively with other team members to achieve restaurant goals and objectives. 4. Flexibility: Be available to work a variety of shifts, including mornings, evenings, weekends, and holidays. Job Type: Permanent Pay: ₹15,000.00 - ₹16,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Experience: Restaurant management: 1 year (Preferred) Work Location: In person
Posted 2 months ago
2.0 - 4.0 years
3 - 3 Lacs
Kannur
Work from Office
Role & responsibilities We are seeking a proactive and experienced Caf Manager to oversee daily operations, ensure exceptional customer service, manage staff scheduling, inventory, and uphold hygiene and quality standards. The ideal candidate will have strong leadership skills, a hands-on approach, and a passion for creating a welcoming and efficient caf environment. Greeting customers politely and provide excellent customer service. Manage all areas of the operations during scheduled shifts which includes on the spot decision making, supporting the staff, full interaction with the guest, ensuring that the guest needs are our main focus while enforcing standards for personal performance. Monitor purchasing, storage, preparation, cooking, handling and additionally serving of all food beverage products to make sure correct recipe, portion and additionally specification Standards. Act as support system for all areas of the Cafe & generate all reports. Organize direct training programs within the Cafe. Ensure highest quality levels of products hospitality. Boost the cake counter sales by suggesting variety of delectable cakes to the walk-in customers according to their needs. Work closely with other staff and support them in peak hours to ensure efficient operations and a positive customer experience. Preferred candidate profile
Posted 2 months ago
15.0 - 18.0 years
25 - 30 Lacs
Bengaluru, Delhi / NCR, Mumbai (All Areas)
Work from Office
- P&L Management & Financial Growth - Cost Management - Brand Strategy & Market Positioning - Operational Excellence - Guest Engagement & Experience - Team Leadership & Culture - Training & Growth - Marketing, Events & Community Engagement Required Candidate profile 12+yrs exp in F & B operations, with min 8 yrs in leadership role at a high-energy Bar/ Restaurant Chain. Strong expertise in Strategy, P&L Mgmt. Hands-on, good leadership & problem-solving skills.
Posted 2 months ago
1.0 - 2.0 years
3 - 4 Lacs
Pune
Work from Office
Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. Set up, stock, and maintain work areas. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (eg, small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as we'll as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent
Posted 2 months ago
2.0 - 3.0 years
1 - 2 Lacs
Jalpaiguri
Work from Office
UDAAN Hotels & Resorts is looking for Telecalling Associate - Hotel Operation to join our dynamic team and embark on a rewarding career journey Make outbound calls to customers to promote products and services, or follow up on recent purchases. Respond to customer inquiries and provide information about products and services. Resolve customer complaints and provide appropriate solutions. Keep records of all customer interactions and transactions, updating customer information in a database as necessary. Meet and exceed sales and customer satisfaction targets. Continuously improve product and service knowledge to provide accurate information to customers. Stay up-to-date with industry developments and maintain a working knowledge of competitor offerings. Follow all company policies and procedures, including those related to confidentiality and data security. Participate in training and development opportunities to improve skills and knowledge. Adhere to schedules and work efficiently under pressure to meet deadlines.
Posted 2 months ago
2.0 - 7.0 years
5 - 6 Lacs
Kolkata
Work from Office
The position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required CORE WORK ACTIVITIES Building Successful Relationships that Generate Sales Opportunities Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include participating on sales calls, entertainment, FAM trips, trade shows, etc Develops relationships within community to strengthen and expand customer base for sales opportunities. Assists with managing and developing relationships with key internal and external stakeholders. Provides accurate, complete and effective turnover to Event Management. Managing Sales Activities Participates in sales calls with members of sales team to acquire new business and/or close on business. Supports the operational aspects of business booked (eg, generating proposal, writing contract, customer correspondence). Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue Identifies new business to achieve personal and location revenue goals. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc and knows how to sell against them. Assists in closing the best opportunities for the location based on market conditions and location needs. Gains understanding of the location s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution. Providing Exceptional Customer Service Supports the company s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Services our customers in order to grow share of the account. Executes and supports the company s customer service standards. Provides excellent customer service consistent with the daily service basics of the company. Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. .
Posted 2 months ago
9.0 - 14.0 years
0 - 0 Lacs
Ludhiana, Dehradun, Bengaluru
Work from Office
•Experience in P&L Management and Budgeting •Strong Customer Satisfaction and Customer Service skills •Proven ability in Hiring and Training staff •Excellent leadership and organizational skills •Experience in the restaurant industry is preferred
Posted 2 months ago
4.0 - 11.0 years
8 - 9 Lacs
Gurugram
Work from Office
The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area. CORE WORK ACTIVITIES Building Successful Relationships that Generate Sales Opportunities Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc Develops relationships within community to strengthen and expand customer base for sales opportunities. Manages and develops relationships with key internal and external stakeholders. Provides accurate, complete and effective turnover to Event Management. Managing Sales Activities Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (eg, generating proposal, writing contract, customer correspondence). Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue Identifies new business to achieve personal and location revenue goals. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc and knows how to sell against them. Closes the best opportunities for the location based on market conditions and location needs. Gains understanding of the location s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution. Providing Exceptional Customer Service Supports the company s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Services our customers in order to grow share of the account. Executes and supports the company s customer service standards. Provides excellent customer service consistent with the daily service basics of the company. Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Posted 2 months ago
5.0 - 12.0 years
5 - 6 Lacs
Pune
Work from Office
Responsible for following established procedures in ordering, receiving, storing, distributing and payment of items. Assists in formulating an approved vendors list encompassing all categories. CANDIDATE PROFILE Education and Experience 4-year bachelors degree in Finance and Accounting or related major; no work experience required. CORE WORK ACTIVITIES Assisting in Managing Work, Projects, Policies, and Standards for Purchasing Across Departments Assists with generating and providing accurate and timely results in the form of reports, presentations, etc Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data. Assures sanitation compliance. Assists Executive Chef in all aspects of purchasing (eg, Food, Beverage and Controllable) to ensure quality and profitability. Orders all food and beverage based on business needs. Assists Executive Chef in maintaining/lower budgeted food/controllable costs. Assists in enforcing first in/first out inventory rotation for all storeroom products. Maintains sanitation and safety standards as specified in the brand guidelines. Ensures that proper safeguards are in effect for the security of the food and beverage storeroom assets. Enforces item use-up with storeroom personnel and kitchen management to keep inventory at lowest level possible levels. Communicates with kitchen, restaurant management and vendors to ensure timing of deliveries satisfies advanced food production needs. Checks invoice on goods received against shipment to ensure quantity, quality, weights and purchase specifications are as ordered. Uses existing computer programs to perform daily and period end food and beverage costs. Maintains inventory controls for proper levels, dating, rotation, requisitions, etc Completes administrative tasks on a timely basis (eg, C-7s, menu costing, general office duties). Completes period end inventory according to Food and Beverage and Accounting standard operation procedures. Calculates figures for food and beverage inventory. Ensures that price and product availability issues are communicated as needed to the F & B Director and Executive Chef. Assists in receiving and inspecting all deliveries. Maintains an accurate controllable log and beverage perpetual. Ensures accurate administration of all invoices, and adherence to proper bookkeeping procedures. Demonstrating and Applying Accounting Knowledge to Purchasing Operations Demonstrates knowledge of job-relevant issues, products, systems, and processes. Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. Keeps up-to-date technically and applying new knowledge to your job. Demonstrates knowledge and proficiency of A. S. I. standards. Maintaining Finance and Accounting Goals Submits reports in a timely manner, ensuring delivery deadlines. Ensures profits and losses are documented accurately. Achieves and exceeds goals including performance goals, budget goals, team goals, etc Develops specific goals and plans to prioritize, organize, and accomplish your work. Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluates results to choose the best solution and solve problems. Interacts with kitchen staff, vendors and Executive Chef. Uses existing computer programs effectively to post invoices, update items and costs. Attends and participates in all pertinent meetings. Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Posted 2 months ago
1.0 - 3.0 years
0 - 0 Lacs
Kota
Work from Office
Roles and Responsibilities Greet guests upon arrival, welcome them to the hotel, and assist with luggage. Ensure prompt room service delivery by coordinating with kitchen staff and maintaining a clean dining area. Provide exceptional guest service by serving food and beverages according to standards, handling complaints professionally, and ensuring guest satisfaction. Maintain steward activities such as setting tables, organizing supplies, restocking inventory, and adhering to health and safety guidelines. Assist housekeeping staff in maintaining high-quality room cleanliness. Desired Candidate Profile 1-3 years of experience in F&B operations or related field (e.g., hospitality). Completion of BHM course from an accredited institution (or equivalent). Strong knowledge of restaurant management principles, including customer service skills. Ability to work effectively under pressure during peak hours or special events.
Posted 2 months ago
9.0 - 14.0 years
5 - 10 Lacs
Chennai
Work from Office
Role & responsibilities Responsible to manage audit department and schedule audit works with clear scope Responsible to allocate duties and activities to team members & monitor their activities on daily basis Responsible to verify and review all transactions on day-to-day basis TRI Group with the support of Indian team Major review of all financial areas which includes Procure to Pay(P2P), Order to Cash (O2C), Assets, Inventory, Payroll, HR &Admin Strong in Contracting & Food & Beverage industry and Prepare audit calendar Responsible to conduct concurrent audit of all accounting transactions on day-to-day basis Make sure to implement audit program as per company policy and work for improvements Review monthly financial statements and provide observations by every 15th Weekly auditing of retentions, guarantee cheques, security cheques etc. to provide report to management Collect audit observations from team members and provide collective reports to Group Audit Manager & Management. Draft Monthly Internal audit reports present to management with financials behalf audit dept. Auditing of project expenses and provide report to management on project wise profitability Review all tax filings prior to filing and approve for final tax submissions Review Cash & Bank reconciliation statements on daily basis and report to the management Scrutinizing of all expenses on daily basis & find out suspicious transactions if any and report to management Monthly review input & output vat to assure tax legers reconciled properly. Monthly audit report on key observations areas including Gap Analysis and provide recommendations to management Preferred candidate profile Experienced in handling Contracting, F&B vertical with Multiple restaurant chains Should have strong Analytical Skill Strong in Understanding Financials Strong in understanding Restaurant Operations Tax/ GST filing
Posted 2 months ago
5.0 - 10.0 years
4 - 5 Lacs
New Delhi, Gurugram
Work from Office
EXPERIENCE – Minimum 05 years as a Restaurant sales manager . Must have a good communication skills and well spoken English
Posted 2 months ago
0.0 - 5.0 years
2 - 6 Lacs
Jhunjhunun, Sikar, Ajmer
Work from Office
Overall operations of the Stores 1.To plan and carry out operations of the store, so as to maintain smooth functioning of the store with focus on sales up gradation by maintaining high standards, in accordance with agreed business plans. 2. Ensure upkeep of store premises & manage all the equipments of the store for smooth operational flow. 3. Execution of Shift in the Store as per the agreed plan. 4. Planning for staff deployment during the shift. 5. Carry out local sales Marketing like door hanging, Newspaper insertion, Corporate calling. 6. To carry out staff meeting at periodic intervals and ensure motivation of the team. 7. Preparing different kinds of reports on food cost, inventory, wastage, P&L. 8. Candidate will be responsible for handling Day to day operations, shift Management, Inventory, Food Cost etc Our Recruiters Jhanvi - 7651823919 Reema - 93546 92492 Aviral- 70081 23875
Posted 2 months ago
1.0 - 5.0 years
2 - 3 Lacs
Bangalore Rural
Work from Office
Key Responsibilities Supervise and support floor staff during daily operations Ensure outstanding guest service and satisfaction at all times Manage table reservations and seating plans Maintain quality control of food and beverages served Free meal Cafeteria House rent allowance Annual bonus
Posted 2 months ago
3.0 - 8.0 years
3 - 3 Lacs
Madurai, Chennai, Maldives
Work from Office
Staff Cook Cook for construction site in Maldives Able to cook 30 members Salary : USD400 Duty : 10 hrs Food, Accommodation , Transportation, Medical provided by the company Work location : Maldives Employment visa Interested visit our office with original passport Interview address : Swagatham Resource Management India Pvt Ltd No: 14 Sarathy Nagar 1st main road, Velachery, Chennai - 600 042 Interview date : 9am to 5pm [ All working days ] Contact HR Sowmiya # 7845228682, Sabitha 7418027300 [ Call time 9 am to 6pm Monday to Saturday }
Posted 2 months ago
5.0 - 10.0 years
5 - 9 Lacs
Chandigarh
Work from Office
Responsibilities: Manage hotel operations & staff Ensure guest satisfaction Oversee restaurant services & banquets Drive revenue growth through sales strategies Collaborate with stakeholders on events & partnerships
Posted 2 months ago
4.0 - 9.0 years
6 - 7 Lacs
Mumbai, Nagpur, Thane
Work from Office
Entry level management position that focuses on successfully accomplishing the daily objectives in the kitchen. Assists in leading staff while personally assisting in all areas of the kitchen, including food production; purchasing and kitchen sanitation. Position contributes to ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area. CORE WORK ACTIVITIES Ensuring Culinary Standards and Responsibilities are Met Maintains food handling and sanitation standards. Performs all duties of Culinary and related kitchen area employees in high demand times. Oversees production and preparation of culinary items. Ensures employees keep their work areas clean and sanitary. Works with Restaurant and Banquet departments to coordinate service and timing of events and meals. Complies with loss prevention policies and procedures. Strives to improve service performance. Communicates areas in need of attention to staff and follows up to ensure follow through. Leads shifts while personally preparing food items and executing requests based on required specifications. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Supervises and coordinates activities of cooks and workers engaged in food preparation. Checks the quality of raw and cooked food products to ensure that standards are met. Assists in determining how food should be presented and creates decorative food displays. Supporting Culinary Team Activities Supervises daily shift operations. Ensures all employees have proper supplies, equipment and uniforms. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures completion of assigned duties. Participates in the employee performance appraisal process, giving feedback as needed. Handles employee questions and concerns. Communicates performance expectations in accordance with job descriptions for each position. Participates in an on-going employee recognition program. Conducts training when appropriate. Monitors employees progress towards meeting performance expectations. Maintaining Culinary Goals Participates in department meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results. Supports and assists with new menus, concepts and promotions for the Restaurant outlets and Banquets. Providing Exceptional Customer Service Sets a positive example for guest relations. Handles guest problems and complaints seeking assistance from supervisor as necessary. Empowers employees to provide excellent customer service within guidelines. Additional Responsibilities Reports malfunctions in department equipment. Purchases appropriate supplies and manages food and supply inventories according to budget. Attends and participates in all pertinent meetings.
Posted 2 months ago
12.0 - 20.0 years
6 - 7 Lacs
Sonipat
Work from Office
Roles and Responsibilities Manage kitchen operations, ensuring efficient food production and quality control. Second in command for Executive Chef Develop menus, plan meals, and manage inventory to minimize waste and optimize costs. Supervise a team of cooks, sous chefs, and other kitchen staff to ensure smooth service delivery. Maintain high standards of food safety, hygiene, and HACCP compliance throughout the hotel's restaurants. Collaborate with the executive chef to develop new recipes and improve existing ones. Desired Candidate Profile 12-20 years of experience in culinary arts or related field (hotel management). Strong knowledge of menu planning, food costing, multi cuisine cooking techniques. Excellent communication skills for effective leadership and teamwork. Ability to work well under pressure during peak hours or special events. Interested candidates can also connect with me at siddhant.kanojia@sodexo.com
Posted 2 months ago
10.0 - 18.0 years
12 - 22 Lacs
Hyderabad, Bengaluru, andhra pradesh
Work from Office
Role & responsibilities Is responsible for managing 4-5 stores. An average store has approximately 150 staff with floor area of approx 20,000 square feet and having approximately 10,000 SKUs. Routine Activities - Handle customer complaints, release vendor payments, approve expenses (upto specified limit), take update of floor walk points, GRN, receiving, coordinate with DC. Monitor preparation of store for stock take, guide store manager & coordinate with different functions for accurate and timely stock take. Check daily PI and give inputs/suggestions to store manager. Monitor preparation of store for festival and guide store manager. Conduct mid term review and performance appraisal of officers & managers. Conduct Training, Knowledge sharing with stores. Participate in employee engagement activities. Recommend promotions, transfer of store staff. Ensure adherence to processes for safety of people and store assets. End to end coordination with different departments, functions, external vendors & Government officials for smooth opening of new store / existing store. Do Media Planning for stores during different seasons. Preferred candidate profile Designation : Area Manager Experience : 10 to 15 years Industry : QSR/Hospitality/FMCG Skills : Leadership skills, Analytical skills, Good communication skills, Coordination skills, Quick & Right Decision Making, Computer Savvy Education : Any Graduate
Posted 2 months ago
2.0 - 7.0 years
5 - 6 Lacs
Mumbai
Work from Office
The position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required CORE WORK ACTIVITIES Building Successful Relationships that Generate Sales Opportunities Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include participating on sales calls, entertainment, FAM trips, trade shows, etc Develops relationships within community to strengthen and expand customer base for sales opportunities. Assists with managing and developing relationships with key internal and external stakeholders. Provides accurate, complete and effective turnover to Event Management. Managing Sales Activities Participates in sales calls with members of sales team to acquire new business and/or close on business. Supports the operational aspects of business booked (eg, generating proposal, writing contract, customer correspondence). Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue Identifies new business to achieve personal and location revenue goals. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc and knows how to sell against them. Assists in closing the best opportunities for the location based on market conditions and location needs. Gains understanding of the location s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution. Providing Exceptional Customer Service Supports the company s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Services our customers in order to grow share of the account. Executes and supports the company s customer service standards. Provides excellent customer service consistent with the daily service basics of the company. Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Posted 2 months ago
3.0 - 4.0 years
5 - 6 Lacs
Bengaluru
Work from Office
Position assists the Manager in the execution of meetings and events and driving the implementation of the brand service strategy and brand initiatives. Works to meet customer needs at meetings and events and assists in growing event revenues. Handles issues and conflicts that may arise duing meetings or events. Conducts daily walk-through of banquet floor to drive client satisfaction and maintain quality standards. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the event management, food and beverage, sales and marketing, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the event management, food and beverage, sales and marketing, or related professional area. CORE WORK ACTIVITIES Assisting in Managing Meetings and Special Events Operations Researches and analyzes new products, pricing and services of competition. Reviews scheduled events and troubleshoot potential challenges/conflicts. Assists in coordinating all groups that will impact property operations. Assists in overseeing cleaning and maintenance of meeting space and corresponding heart of the house areas. Assists in overseeing furniture and equipment maintenance and that inventory levels are kept in accordance to corporate guidelines. Assists in the execution of brand service initiatives in event management areas. Conducts daily walk-through of banquet floor to drive client satisfaction and maintain quality standards. Assisting in Budgets and Finances Develops working relationships with outside vendors and establishes prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property. Assists in creating the annual banquet budget. Driving Exceptional Customer Service Creates an atmosphere in all event management operations areas that meets or exceeds guest expectations. Consult with customers in order to determine objectives and requirements for events such as meetings, conferences, and conventions. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Posted 2 months ago
3.0 - 8.0 years
4 - 5 Lacs
Jamnagar, Ahmedabad, Rajkot
Work from Office
Overall operations of the Stores 1.To plan and carry out operations of the store, so as to maintain smooth functioning of the store with focus on sales up gradation by maintaining high standards, in accordance with agreed business plans. 2. Ensure upkeep of store premises & manage all the equipments of the store for smooth operational flow. 3. Execution of Shift in the Store as per the agreed plan. 4. Planning for staff deployment during the shift. 5. Carry out local sales Marketing like door hanging, Newspaper insertion, Corporate calling. 6. To carry out staff meeting at periodic intervals and ensure motivation of the team. 7. Preparing different kinds of reports on food cost, inventory, wastage, P&L. 8. Candidate will be responsible for handling Day to day operations, shift Management, Inventory, Food Cost etc Our Recruiters Nikita - 7668577529 Rishab - 9599397921 Manmeet - 8287249724 Ankit - 9319111816
Posted 2 months ago
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