Job
Description
We’re looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you’re a high performer who’s an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together. Role Summary We’re on the lookout for strategic thinkers, operationally minded collaborators, and bold innovators who thrive in fast-paced, high-impact environments. As a Resource Planning Specialist, you’ll play a critical role in driving the success of our Customer Experience delivery teams by ensuring optimal alignment of resources across Professional Services and Education Services engagements. This is more than just scheduling—it’s strategic workforce planning designed to empower our teams, elevate our customer experience, and contribute to our growth. You will serve as a central partner to Delivery Managers, Project Leaders, and Partner Coordinators, helping to orchestrate the seamless delivery of services while proactively identifying resourcing risks and optimizing delivery capacity. Your expertise in data-driven decision-making, cross-functional collaboration, and continuous process improvement will be key to scaling our operations and delivering exceptional customer outcomes. Key Responsibilities Lead the end-to-end coordination and strategic assignment of internal and partner resources for services delivery, ensuring alignment with skills, availability, project scope, and customer expectations. Act as a trusted advisor to Delivery and Education Services leadership on resourcing priorities, capacity planning, and allocation trade-offs. Maintain and optimize the use of scheduling and resource planning systems, ensuring data accuracy and actionable insights. Partner closely with Delivery Managers and Project Managers to forecast demand, mitigate risks related to overbooking or underutilization, and drive timely resolution of resource conflicts. Analyze delivery pipeline and backlog data to identify trends, gaps, and opportunities for proactive workforce planning. Drive continuous improvement in scheduling workflows, documentation standards, and operational efficiencies. Contribute to initiatives that support resource scalability, partner engagement, and long-term delivery planning. Qualifications 3–5 years of experience in resource planning, delivery operations, project coordination, or a related role within a services organization. Proven track record of managing cross-functional stakeholder relationships and balancing multiple priorities with a strategic mindset. Strong analytical and problem-solving skills with the ability to interpret resourcing data and make informed recommendations. Proficiency in scheduling and project management tools (e.g., FinancialForce, Asana, or similar platforms). Exceptional organizational skills with attention to detail, time management, and execution excellence. Excellent communication skills and a collaborative, team-first attitude. Experience working in a global, fast-paced, and dynamic environment is preferred. Office Location: Bangalore Find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we’re invested in building teams with a wide variety of backgrounds, identities, and experiences. This position involves access to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant’s capacity to serve in compliance with U.S. export controls. Show more Show less
