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21 Job openings at Alteryx
About Alteryx

Alteryx is a data analytics company that offers software for data blending and advanced data analytics. It enables data analysts to easily cleanse, prepare, and analyze data from a variety of sources to derive insights and make data-driven decisions.

IT Desktop Support Technician

Bengaluru, Karnataka

0 - 8 years

INR Not disclosed

Work from Office

Full Time

We’re looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you’re a high performer who’s an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together. Job Title: IT Desktop Support Technician We’re looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you’re a high performer and an expert in your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You understand that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses it together. Alteryx is searching for an IT Desktop Support Technician based in our Bengaluru, India office. Overview: As an IT Desktop Support Technician your primary responsibilities are providing professional and efficient desktop support and customer care in a medium-large-sized enterprise environment. A strong customer service mindset and expert knowledge of Mac and PC troubleshooting is key to succeeding in this role. We are a fast-growing company and there are many opportunities to contribute to the success of the IT team while honing your technical and customer service skillsets. Participate in a 24/7 rotational shift to ensure high availability and support of authentication services. Key Responsibilities: Zealously promotes our Customer Centric approach: working to be a part of our customer's solutions. Triage desktop support issues, and work with the NOC and Desktop Engineering teams to resolve issues. Document, maintain, upgrade or replace hardware and software systems. The IT Desktop Support Technician also provides end-user technical support and training, Desktop Support task management, and IT customer service. Participate in a 24/7 rotational shift to ensure high availability and support of authentication services. Provide PC and Apple hardware support for escalations. Provide necessary desktop application support and deployment. Provide additional technical support services, such as videoconference meetings, workstation cabling and connectivity. Create and maintain KB (Knowledge Base) articles and desktop instructions for all routinely performed tasks. Keep up on current technology to upskill alongside your peers. Requirements: Demonstrated customer service & troubleshooting skill sets. Must be customer service focused, desiring to exceed customer expectations at every opportunity. Must be able to work independently, yet adhere to company standards in areas of documentation, planning, and execution. Proven ability to take ownership of job responsibilities with minimal oversight. Strong communication and team collaboration skills. At least 6-8 years of IT-related support experience. Expert in PC and Mac hardware and software installation and troubleshooting. Strong understanding of the Microsoft stack of applications (Microsoft O365, Microsoft Teams), Windows Operating Systems (Windows 10), Active Directory Administration, Group Policies, Microsoft Exchange Online, etc. Preferred: Experience supporting smart phones and tablets. Extensive knowledge of Azure Active Directory and its capabilities. Understanding of security practices including physical, internet, and wireless security. Understanding of user authentication (passwords and 2fa). CompTIA, Microsoft, Apple or ITIL Certified. Find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we’re invested in building teams with a wide variety of backgrounds, identities, and experiences. This position involves access to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant’s capacity to serve in compliance with U.S. export controls.

IT Desktop Support Technician

Bengaluru

6 - 8 years

INR 7.0 - 10.0 Lacs P.A.

Work from Office

Full Time

We re looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you re a high performer who s an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together. Job Title : IT Desktop Support Technician We re looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you re a high performer and an expert in your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You understand that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses it together. Alteryx is searching for an IT Desktop Support Technician based in our Bengaluru, India office. Overview: As an IT Desktop Support Technician your primary responsibilities are providing professional and efficient desktop support and customer care in a medium-large-sized enterprise environment. A strong customer service mindset and expert knowledge of Mac and PC troubleshooting is key to succeeding in this role. We are a fast-growing company and there are many opportunities to contribute to the success of the IT team while honing your technical and customer service skillsets. Participate in a 24/7 rotational shift to ensure high availability and support of authentication services. Key Responsibilities: Zealously promotes our Customer Centric approach: working to be a part of our customers solutions. Triage desktop support issues, and work with the NOC and Desktop Engineering teams to resolve issues. Document, maintain, upgrade or replace hardware and software systems. The IT Desktop Support Technician also provides end-user technical support and training, Desktop Support task management, and IT customer service. Participate in a 24/7 rotational shift to ensure high availability and support of authentication services. Provide PC and Apple hardware support for escalations. Provide necessary desktop application support and deployment. Provide additional technical support services, such as videoconference meetings, workstation cabling and connectivity. Create and maintain KB (Knowledge Base) articles and desktop instructions for all routinely performed tasks. Keep up on current technology to upskill alongside your peers. Requirements: Demonstrated customer service & troubleshooting skill sets. Must be customer service focused, desiring to exceed customer expectations at every opportunity. Must be able to work independently, yet adhere to company standards in areas of documentation, planning, and execution. Proven ability to take ownership of job responsibilities with minimal oversight. Strong communication and team collaboration skills. At least 6-8 years of IT-related support experience. Expert in PC and Mac hardware and software installation and troubleshooting. Strong understanding of the Microsoft stack of applications (Microsoft O365, Microsoft Teams), Windows Operating Systems (Windows 10), Active Directory Administration, Group Policies, Microsoft Exchange Online, etc. Preferred: Experience supporting smart phones and tablets. Extensive knowledge of Azure Active Directory and its capabilities. Understanding of security practices including physical, internet, and wireless security. Understanding of user authentication (passwords and 2fa). CompTIA, Microsoft, Apple or ITIL Certified. Find yourself checking a lot of these boxes but doubting whether you should applyAt Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we re invested in building teams with a wide variety of backgrounds, identities, and experiences . This position involves access to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant s capacity to serve in compliance with U.S. export controls.

Resource Planning Specialist

Bengaluru

3 - 5 years

INR 5.0 - 8.0 Lacs P.A.

Work from Office

Full Time

We re looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you re a high performer who s an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together. Role Summary We re on the lookout for strategic thinkers, operationally minded collaborators, and bold innovators who thrive in fast-paced, high-impact environments. As a Resource Planning Specialist, you ll play a critical role in driving the success of our Customer Experience delivery teams by ensuring optimal alignment of resources across Professional Services and Education Services engagements. This is more than just scheduling it s strategic workforce planning designed to empower our teams, elevate our customer experience, and contribute to our growth. You will serve as a central partner to Delivery Managers, Project Leaders, and Partner Coordinators, helping to orchestrate the seamless delivery of services while proactively identifying resourcing risks and optimizing delivery capacity. Your expertise in data-driven decision-making, cross-functional collaboration, and continuous process improvement will be key to scaling our operations and delivering exceptional customer outcomes. Key Responsibilities Lead the end-to-end coordination and strategic assignment of internal and partner resources for services delivery, ensuring alignment with skills, availability, project scope, and customer expectations. Act as a trusted advisor to Delivery and Education Services leadership on resourcing priorities, capacity planning, and allocation trade-offs. Maintain and optimize the use of scheduling and resource planning systems, ensuring data accuracy and actionable insights. Partner closely with Delivery Managers and Project Managers to forecast demand, mitigate risks related to overbooking or underutilization, and drive timely resolution of resource conflicts. Analyze delivery pipeline and backlog data to identify trends, gaps, and opportunities for proactive workforce planning. Drive continuous improvement in scheduling workflows, documentation standards, and operational efficiencies. Contribute to initiatives that support resource scalability, partner engagement, and long-term delivery planning. Qualifications 3 5 years of experience in resource planning, delivery operations, project coordination, or a related role within a services organization. Proven track record of managing cross-functional stakeholder relationships and balancing multiple priorities with a strategic mindset. Strong analytical and problem-solving skills with the ability to interpret resourcing data and make informed recommendations. Proficiency in scheduling and project management tools (e.g., FinancialForce, Asana, or similar platforms). Exceptional organizational skills with attention to detail, time management, and execution excellence. Excellent communication skills and a collaborative, team-first attitude. Experience working in a global, fast-paced, and dynamic environment is preferred. Office Location: Bangalore #LI-MP1 Find yourself checking a lot of these boxes but doubting whether you should applyAt Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we re invested in building teams with a wide variety of backgrounds, identities, and experiences . This position involves access to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant s capacity to serve in compliance with U.S. export controls.

Senior Quality Engineer

Bengaluru, Karnataka, India

0 years

Not disclosed

Remote

Full Time

We’re looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you’re a high performer who’s an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together. The Senior Software Development Engineer in Test (Senior SDET) will join a team of highly passionate engineers who will be responsible for delivering of Data Analytics products as part of the Alteryx Analytics Cloud Product Suite. Responsibilities Analyse requirements and technical documentation to plan, develop and implement tests. Create, execute, track and maintain manual and automated functional and regression test suites. Develop and maintain testing frameworks and utilities as needed to support testing activities. Lead the testing efforts within a project or team, often coordinating the activities of other SDETs and Developers. Provide detailed problem analysis to the development teams and help them driving the product quality. Participate in code reviews, design reviews, and other team activities to ensure the quality of the codebase. Continuously improve testing processes, methodologies, and practices. Provide guidance and mentorship to junior SDETs. Required Skills 5+ years of experience as a Senior Software Development Engineer in Test or Senior Software Quality Engineer. Master's/Bachelor's degree in computer science, computer engineering or a related field. Extensive experience with API/UI test automation, preferably with frameworks such as PyTest, TestCafe. Excellent designing and programming skills in any object oriented language like Java, Python, JavaScript/TypeScript. Experience with testing REST APIs. Experience with web-based application testing using multiple browsers in different platforms. Excellent communication skills and ability to collaborate successfully with both local and remote team members. Valued/Preferred Skills Experience using GIT or equivalent SCM. Experience with applications and microservices hosted in AWS/Azure/GCP. Experience with containerisation & orchestration technologies like Docker/Kubernetes. Experience with GitOps and package manager tools like ArgoCD, Helm etc. Experience in observability and application monitoring tools like Datadog. Experience with Python, PyTest framework. Knowledge of big data ecosystem, datawarehouse, ETL etc. Experience with relational databases, unix/linux commands, shell scripting. Experience working in an Agile/Scrum driven development environment. Find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we’re invested in building teams with a wide variety of backgrounds, identities, and experiences. This position involves access to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant’s capacity to serve in compliance with U.S. export controls. Show more Show less

Product Manager

Bengaluru, Karnataka, India

3 years

Not disclosed

On-site

Full Time

We’re looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you’re a high performer who’s an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together. Overview Alteryx, Inc. is looking for a Product Manager on the Data Connectivity team, with an emphasis on end2end product management for CDW and File storage Connectivity. Data Connectivity is a product portfolio that focuses on providing connectivity and connection management to a wide array of Alteryx-supported data sources (files, databases, cloud apps, etc.), with the goal of providing the best-in-class connectors and seamless connection experience. This role sits in the Product Management organization and owns the strategy and execution on one of the key product areas within the portfolio. You will work cross-functionally as a member of the Product team and closely with other product counterparts and engineering teams in driving roadmap and execution. Responsibilities Own the strategy and execution of the product roadmap Work closely with internal and external stakeholders (Engineering, UX, Sales, Support, and partners) to define requirements and drive the development of connectors that span cloud data warehouses (e.g., Snowflake, BigQuery) and enterprise file storage systems (e.g., AWS S3, Azure Blob, Google Cloud Storage). Develop, implement, and measure Key Performance Indicators (KPI) metrics for your product roadmap; use KPIs for data-driven business decisions and roadmap planning/development Work with the product and engineering teams determining technical feasibility and timelines, execution strategy, requirements and features and to determine short and long-term goals Demonstrate expertise of database and cloud connectivity coupled with secure credential management. Capture customer feedback and establish the value of adding new features and work with engineering to set timelines for deliverables Collaborate with sales and partners to outline requirements and convert these needs into features for product development Gather competitive intelligence, perform market audits and define and align strategy and roadmap Requirements 3+ years of Product Management experience, preferably in BI or data-related industries Bachelor’s degree in technical field (science, computer science, data & databases, etc.) Working experience or familiarity with BI tools, data processing and analytics Experience in on-premises, cloud, SaaS and PaaS environments Strong work ethic; self-directed and resourceful; self-starter with initiative and is pro-active Strong leadership and organizational skills Excellent written and verbal communication skills Effective documentation skills with ability to articulate/simplify technical information Problem solving skills; strategic thinking and business acumen Excellent teamwork skills, ability to manage, interpret and influence cross functional teams Experience with Alteryx Designer / Server a plus Find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we’re invested in building teams with a wide variety of backgrounds, identities, and experiences. This position involves access to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant’s capacity to serve in compliance with U.S. export controls. Show more Show less

Lead Software Engineer

India

6 years

Not disclosed

On-site

Full Time

We’re looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you’re a high performer who’s an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together. About Alteryx Alteryx is a leader in data analytics automation, helping organizations unlock the power of their data with a platform that makes analytics accessible to all. As we advance our cloud platform capabilities, we’re looking for a skilled Lead Backend Engineer to join our Cloud Connectivity team — the backbone of our integration platform that powers internal and external connectivity experiences across the organization. Role Overview As a Lead Software Engineer in the Cloud Connectivity Platform domain, you’ll play a critical role in designing and building core backend services that enable seamless, secure, and scalable data connectivity. This is a platform role , building reusable services and APIs that serve as the foundation for multiple product teams and external customers. You’ll bring technical leadership and hands-on engineering expertise to evolve our connectivity platform, ensure operational excellence, and foster alignment across cross-functional teams. Must Have 6+ years of backend software development experience with a strong track record in shipping scalable production systems. Expertise in Java and frameworks like Spring Boot. Solid understanding of designing and operating distributed systems and microservices architectures. Hands-on experience with Kubernetes and Docker for containerized application development and deployment. Strong background in modern observability tooling (e.g., Prometheus, Grafana, OpenTelemetry, or similar). Experience building platform-level capabilities, including APIs, SDKs, and services consumed by other engineering teams. Solid grasp of RESTful API design, service reliability, versioning, and backward compatibility. Strong understanding of cloud infrastructure (AWS, Azure, or GCP). Excellent communication and collaboration skills, with the ability to influence and align stakeholders across teams. Proactive and self-driven, able to lead technical initiatives and drive them to completion with minimal guidance. Nice To Have Experience in the data domain — particularly data integration, ingestion, or connectivity patterns. Prior experience in NodeJS is a big plus. Familiarity with API gateways, connector frameworks, or third-party data integrations. Background working with multi-tenant, secure cloud platforms. Experience in designing internal developer platforms or SDKs. Prior experience mentoring junior engineers or driving engineering best practices across teams. What You'll Be Doing Lead the design and implementation of core backend services for data connectivity, powering integrations across Alteryx’s cloud platform. Develop platform services that are reusable, reliable, and performant, with high standards for quality and observability. Collaborate with product, infrastructure, and other engineering teams to align on architecture and integration strategies. Contribute to roadmap planning, technical design reviews, and team-level decision-making. Foster a culture of engineering excellence through mentorship, collaboration, and continuous improvement. Why Join Us? Build foundational systems that enable thousands of users and teams to connect to the data they care about. Work on technically challenging and high-impact problems at the platform level. Be part of a company that values innovation, inclusivity, and continuous learning. Collaborate with global teams while working from our Bengaluru office. Find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we’re invested in building teams with a wide variety of backgrounds, identities, and experiences. This position involves access to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant’s capacity to serve in compliance with U.S. export controls. Show more Show less

Sr Software Engineer

Bengaluru, Karnataka, India

5 years

Not disclosed

On-site

Full Time

We’re looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you’re a high performer who’s an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together. Senior Software Engineer We’re looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you’re a high performer who’s an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together. Overview Why work for just any analytics company? At Alteryx, Inc., we are explorers, dreamers and innovators. We’re on a journey to build the best analytics platform in the world, but we can’t do it without people like you, leading the way. Forget the stereotypical tech companies of the past. Embrace the unconventional, exercise your imagination and help alter the future with Alteryx. Job Title: Senior Software Engineer - AI/ML Location: Bangalore (Hybrid) Department: Engineering / Data Science / AI Solutions Reports To: Engineering Manager / Technical Lead About Alteryx At Alteryx, we’re transforming the way businesses leverage data. Our AI/ML solutions empower teams to make data-driven decisions, and we’re seeking a Senior Software Engineer - AI/ML to join our engineering team in Bangalore. In this role, you’ll contribute to developing and deploying scalable AI/ML solutions, leveraging Python and React to build impactful applications. While experience with Scala is a plus, a strong understanding of AI/ML algorithms and cloud infrastructure (preferably GCP, but AWS experience is also welcome) is essential. Key Responsibilities Design, develop, and deploy scalable AI/ML models using Python and React. Collaborate with data scientists and ML engineers to integrate models into productionenvironments Build interactive and dynamic web applications using React to visualize AI/ML insights Develop and maintain data pipelines to support model training, evaluation, and deployment mplement best practices for building efficient, maintainable, and scalable machine learning solutions Design and optimize data processing systems using GCP AI/ML services (preferred) or AWS ML tools Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions Drive code quality, conduct peer code reviews, and improve system performance Research and stay updated on emerging AI/ML frameworks, libraries, and trend Required Skills & Experience 5+ years of experience as a Software Engineer or ML Engineer Strong programming skills in Python (mandatory) with experience in building scalable backend systems Hands-on experience with React for developing dynamic and interactive UI components Solid understanding of AI/ML algorithms, such as regression models, decision trees, clustering, and neural networks Multiple-LLMs, GenAI - HuggingFace, LangChain, LangGraph etc Vector databases, RAG Cloud databases, Snowflake, data warehouses, data lake etc Experience in building, training, and deploying ML models in cloud environments like GCP (preferred) or AWS Familiarity with data pipelines, ETL processes, and model serving frameworks (e.g., MLFlow, Kubeflow, or Seldon) Strong grasp of software engineering best practices such as code reviews, version control, and CI/CD pipelines Excellent problem-solving skills and the ability to work independently or collaboratively in a fast-paced environment Preferred Skills Experience with Scala for data engineering or large-scale ML pipelines Familiarity with GCP AI Platform, Vertex AI, or Amazon SageMaker Knowledge of RESTful API development and microservices architecture Understanding of containerization and orchestration tools such as Docker and Kubernetes Why Join Us? Be part of a forward-thinking team that values innovation and collaboration. Work on impactful AI/ML projects that solve real-world business challenges. Enjoy a flexible work environment with opportunities for growth and development Access to cutting-edge tools, cloud platforms, and the latest advancements in AI/ML. Find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we’re invested in building teams with a wide variety of backgrounds, identities, and experiences. This position involves access to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant’s capacity to serve in compliance with U.S. export controls. Show more Show less

Desktop & Systems Support Engineer

Bengaluru, Karnataka, India

6 years

Not disclosed

Remote

Full Time

We’re looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you’re a high performer who’s an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together. Alteryx is searching for a Desktop and Systems Support Engineer based in our Bengaluru, India, office. Key Responsibilities End-User Device Support Provide Level 2 technical support for laptops and mobile devices (Windows/macOS). Promote a customer-centric culture by actively listening, empathizing, and ensuring timely and effective resolution of issues Troubleshoot hardware failures, OS issues, and application errors. Troubleshoot hardware failures, OS issues, and application errors. Provide remote and, where necessary, on-site support for end-user equipment and accessories (monitors, printers, docking stations, etc.) Support remote and hybrid users via remote desktop tools and VPN. Participate in a 24/7 rotational shift to ensure high availability and support of authentication services. Coordinate with vendors and facilities teams for AV system repairs and upgrades. Provide onsite support for events and Microsoft Teams webinars as needed. System Administration Administer and troubleshoot Microsoft 365 services including Exchange Online, OneDrive, SharePoint, and Teams. Manage user accounts, groups, and permissions in Active Directory and Azure AD. Perform mailbox and distribution list management, email flow diagnostics, and calendar configuration. Support endpoint and identity management solutions such as Intune and JAMF Assist with basic Jira user administration. Manage and support AV systems in conference and collaboration rooms, including remote troubleshooting and on-site maintenance when necessary. Security and Compliance Respond to endpoint-related security incidents and alerts. Support MFA, conditional access, SSO and identity-based access control as needed. Documentation and Knowledge Sharing Create and update knowledge base articles for end users and the Service Desk. Document troubleshooting steps, resolutions, and procedures for recurring issues. Contribute to continuous improvement efforts and best practices in endpoint support and system administration. Required Qualifications 6+ years of desktop or technical support experience in a corporate IT environment Proficient with Windows/Mac OS, Microsoft 365, Active Directory, and basic networking Strong experience with remote troubleshooting tools and support methodologies. Excellent communication, organizational, and analytical skills. Ability to work independently and escalate when necessary Preferred Qualifications CompTIA, Microsoft, Apple or ITIL Certified. Familiarity with SSO, Intune, SCCM, JAMF, or similar endpoint management tools Experience with Exchange Online, Microsoft Teams, OneDrive and SharePointadministration Familiarity with Jira, ServiceNow, or other ITSM platforms. Scripting knowledge (e.g., PowerShell) is a plus Find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we’re invested in building teams with a wide variety of backgrounds, identities, and experiences. This position involves access to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant’s capacity to serve in compliance with U.S. export controls. Show more Show less

Sr. Workday Integrations Specialist

Bengaluru

6 - 8 years

INR 9.0 - 13.0 Lacs P.A.

Work from Office

Full Time

We re looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you re a high performer who s an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together. We are seeking an experienced Workday Integrations Specialist to manage and oversee our Workday integrations, including Workday Studio, third-party payroll PECI (Payroll Effective Change Interface), and Cloud Connect for Benefits. This role will be responsible for designing, developing, and maintaining robust and scalable integrations to ensure seamless communication between Workday and various third-party systems. The ideal candidate will have extensive experience with Workday and deep technical knowledge of Workday integrations. Primary Responsibilities: Lead the design, development, testing, and deployment of Workday integrations using Workday Studio, PECI, and Cloud Connect for Benefits. Collaborate with internal stakeholders and external vendors to understand integration needs and ensure successful implementation and maintenance of Workday integrations. Troubleshoot and resolve issues related to Workday integrations and ensure ongoing data accuracy and system functionality. Serve as the subject matter expert for Workday integrations, providing technical guidance and support to team members and stakeholders. Develop and maintain documentation for integration processes, configurations, and best practices. Ensure integrations are designed and implemented in compliance with Workday and organisational security standards. Work closely with the HR, Payroll, and Benefits teams to ensure accurate and efficient data flow between Workday and third-party systems. Stay updated on new Workday integration features and functionality and provide recommendations to improve integration efficiency. Mentor and guide team members as needed. Leverage Agile framework principles and follow project methodologies. Understand and ensure data security, privacy and data quality in integrations is maintained. Qualifications: Bachelor s Degree in relevant technical field (Information Technology, Computer Science, Software, Engineering, or related technical discipline) or equivalent combination of training and work experience. 6 to 8 years of experience, with 3 to 5 years focused on Workday integration development. Ability to collaborate with business and technology teams to create practical, robust and scalable solutions meeting the business and technology goals. Workday PRO Certification for Integrations is preferred. Strong experience designing, building, and supporting complex Workday integrations. Proven ability to troubleshoot integration issues and perform root cause analysis. Ability to manage multiple projects and prioritize in a fast-paced environment. Excellent communication skills and the ability to work effectively with cross-functional teams. Experience with Workday HCM and other HR technologies is a plus. Strong understanding of security protocols and compliance requirements for Workday integrations. Valued Skills: Strong understanding of payroll, benefits, and HR business processes. Experience managing integrations with third-party payroll systems and benefits providers. Experience developing Workday integrations (EIB, Core Connectors, Advanced Custom Reports and Document Transforms) is mandatory. Experience in building integrations using Workday Web services and APIs (WSDL, SOAP, REST and WS standards). Experience working in XML, XSLT, Workday Custom Reports and Workday Custom Objects, BIRT. Find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we re invested in building teams with a wide variety of backgrounds, identities, and experiences . This position involves access to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant s capacity to serve in compliance with U.S. export controls.

Resource Planning Specialist

Bengaluru, Karnataka, India

5 years

Not disclosed

On-site

Full Time

We’re looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you’re a high performer who’s an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together. Role Summary We’re on the lookout for strategic thinkers, operationally minded collaborators, and bold innovators who thrive in fast-paced, high-impact environments. As a Resource Planning Specialist, you’ll play a critical role in driving the success of our Customer Experience delivery teams by ensuring optimal alignment of resources across Professional Services and Education Services engagements. This is more than just scheduling—it’s strategic workforce planning designed to empower our teams, elevate our customer experience, and contribute to our growth. You will serve as a central partner to Delivery Managers, Project Leaders, and Partner Coordinators, helping to orchestrate the seamless delivery of services while proactively identifying resourcing risks and optimizing delivery capacity. Your expertise in data-driven decision-making, cross-functional collaboration, and continuous process improvement will be key to scaling our operations and delivering exceptional customer outcomes. Key Responsibilities Lead the end-to-end coordination and strategic assignment of internal and partner resources for services delivery, ensuring alignment with skills, availability, project scope, and customer expectations. Act as a trusted advisor to Delivery and Education Services leadership on resourcing priorities, capacity planning, and allocation trade-offs. Maintain and optimize the use of scheduling and resource planning systems, ensuring data accuracy and actionable insights. Partner closely with Delivery Managers and Project Managers to forecast demand, mitigate risks related to overbooking or underutilization, and drive timely resolution of resource conflicts. Analyze delivery pipeline and backlog data to identify trends, gaps, and opportunities for proactive workforce planning. Drive continuous improvement in scheduling workflows, documentation standards, and operational efficiencies. Contribute to initiatives that support resource scalability, partner engagement, and long-term delivery planning. Qualifications 3–5 years of experience in resource planning, delivery operations, project coordination, or a related role within a services organization. Proven track record of managing cross-functional stakeholder relationships and balancing multiple priorities with a strategic mindset. Strong analytical and problem-solving skills with the ability to interpret resourcing data and make informed recommendations. Proficiency in scheduling and project management tools (e.g., FinancialForce, Asana, or similar platforms). Exceptional organizational skills with attention to detail, time management, and execution excellence. Excellent communication skills and a collaborative, team-first attitude. Experience working in a global, fast-paced, and dynamic environment is preferred. Office Location: Bangalore Find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we’re invested in building teams with a wide variety of backgrounds, identities, and experiences. This position involves access to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant’s capacity to serve in compliance with U.S. export controls. Show more Show less

System Administrator- Windows & M365

Bengaluru, Karnataka, India

6 years

Not disclosed

On-site

Full Time

We’re looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you’re a high performer who’s an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together. We are seeking a highly skilled System Administrator to join our IT team at Alteryx. In this role, you will be responsible for administering, managing, and supporting Windows, Linux, and Microsoft 365 environments, including Entra ID (Azure AD), within a hybrid infrastructure that spans both on-premises and cloud-based systems. The ideal candidate is an experienced problem-solver with strong expertise in Microsoft 365 technologies, robust system administration skills, and advanced automation capabilities using PowerShell. Key Responsibilities Ensure IT solutions align with business goals by promoting a customer-centric approach. Provide comprehensive administration and support for Windows, Linux, and Microsoft 365 services. Administer and optimize Microsoft 365 environments using the portal, PowerShell, and Graph API. Manage and maintain on-premises servers and cloud-based instances (e.g., AWS EC2), ensuring seamless hybrid infrastructure integration. Identify automation opportunities and create scripts, SharePoint/Teams templates, and other solutions to enhance IT operations. Collaborate with cross-functional teams including developers, DBAs, and network/cloud engineers to resolve complex technical issues. Liaise with Microsoft Support and other vendors for service-related concerns. Develop and maintain technical documentation, procedures, and training materials. Provide after-hours and weekend support as needed, including working India evening & night shifts. Required Skills & Qualifications 6+ years of experience in system administration supporting Windows, Linux, and Microsoft 365, including Entra ID (Azure AD). Strong background in Microsoft 365 deployment and management. 6+ years of advanced PowerShell scripting experience. At least 1 year of experience using Ansible for automation playbook development. Solid understanding of system administration in both Windows and Linux environments. Familiarity with networking protocols such as HTTP, SSL, LDAP. Strong troubleshooting skills and experience working collaboratively across IT teams. Experience with Power Automate (Flow) and PowerApps for automation and app development. In-depth working knowledge of SharePoint, Teams, Intune, and OneDrive in an enterprise setup. Excellent communication and interpersonal skills with a customer-first mindset. Preferred Skills Experience with Azure, containerization technologies (e.g., Docker, Kubernetes), and other cloud platforms. Proficiency in additional scripting languages such as Python or Ruby. Familiarity with Agile methodologies and project management tools (e.g., Jira, Trello). Experience managing hybrid identity solutions (e.g., Azure AD Connect). Preferred Education Bachelor’s degree in Information Technology, Computer Science, or a related field – or equivalent work experience. Find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we’re invested in building teams with a wide variety of backgrounds, identities, and experiences. This position involves access to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant’s capacity to serve in compliance with U.S. export controls. Show more Show less

Team Lead, CX RMO

Bengaluru

5 - 10 years

INR 7.0 - 11.0 Lacs P.A.

Work from Office

Full Time

We re looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you re a high performer who s an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together. Team Lead, CX RMO Location: Bangalore, India Team: Customer Experience (CX) Operations Reports to: Director, CX Operations Role Summary We are looking for problem solvers, innovators, and dreamers searching for anything but business as usual. Like us, you are a high performer who is an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together. Lead a high-performing Resource Management function responsible for optimizing scheduling, capacity, and utilization of Services resources across professional services and education services. Drive process excellence, support partner collaboration, and enable operational visibility for CX delivery success. Key Responsibilities Lead and mentor a team of Resource Planning Specialists responsible for day-to-day scheduling operations. Serve as the point of escalation for complex or high-priority scheduling needs. Analyze demand and capacity trends to inform staffing decisions and workforce planning. Collaborate with Services, Success, and Partner teams to align resources with project timelines and customer expectations. Develop and refine scheduling processes, tools, and policies to maximize efficiency and scalability. Monitor key metrics (utilization, backlog, forecast accuracy) and share insights with leadership. Contribute to systems integration and process improvements with PSA and CRM tools (e.g., Salesforce, Gainsight). Qualifications 5+ years experience in Resource Management, Project Coordination, or Operations; 2+ years in a team leadership or supervisory role. Strong understanding of services delivery models (e.g., consulting, education). Excellent planning, prioritization, and stakeholder communication skills. Experience with PSA systems, scheduling tools, or resource forecasting platforms. Passion for improving processes and empowering teams. #LI-MP1 Find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we re invested in building teams with a wide variety of backgrounds, identities, and experiences . This position involves access to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant s capacity to serve in compliance with U.S. export controls.

System Administrator- M365 & Entra

Bengaluru

6 - 11 years

INR 5.0 - 9.0 Lacs P.A.

Work from Office

Full Time

We re looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you re a high performer who s an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together. Alteryx is seeking an experienced System Administrator with deep specialization in Microsoft 365 and Entra ID (Azure AD) to join our dynamic IT team. In this role, you will be responsible for administering, managing, and supporting Microsoft 365 and Entra ID services, ensuring secure, efficient, and reliable collaboration and identity solutions across the organization. The ideal candidate brings extensive experience across the Microsoft 365 ecosystem including Teams, SharePoint, OneDrive, Intune , and Power Platform along with robust automation skills using PowerShell and strong adherence to modern security and compliance practices. Key Responsibilities: Administer, maintain, and optimize Microsoft 365 environments using the admin portal, PowerShell, and Graph API . Support and manage cloud instances (e.g., EC2, GCE, Virtual Machines) and administer both Windows and Linux servers. Design and develop automation scripts and templates (e.g., SharePoint, Teams) to improve operational workflows and IT service delivery. Provide L3 support for Microsoft 365 services, including Teams, SharePoint, OneDrive, PowerApps, Power Automate, Azure AD , and SSO . Collaborate with developers, DBAs, cloud, and network engineers to resolve cross-functional technical challenges. Act as the liaison with Microsoft Support for advanced troubleshooting and escalations. Develop and maintain documentation, knowledge base articles, and provide end-user and IT team training as needed. Implement and enforce identity management best practices , data protection, and compliance standards. Be available for on-call support , including off-hours, weekends, and holidays , aligned with India evening and night shift requirements . Required Skills & Qualifications: 6+ years of experience administering and supporting Microsoft 365 and Entra ID (Azure AD) environments. 6+ years of hands-on experience managing and troubleshooting Windows Server and Linux systems. Proven success in deploying and maintaining complex Microsoft 365 environments. Advanced proficiency in PowerShell scripting for administration and automation (6+ years). At least 1 year of experience developing automation playbooks using Ansible . Solid understanding of core networking protocols and technologies such as HTTP, SSL, LDAP . Ability to manage multiple concurrent projects with minimal supervision. Strong analytical thinking, problem-solving, and technical troubleshooting abilities. Excellent teamwork and interpersonal communication skills, with a customer-first mindset. Preferred Skills: Bachelor s degree in Information Technology, Computer Science , or a related discipline or equivalent practical experience. Experience with Azure , containerization (e.g., Docker, Kubernetes), and other cloud platforms . Familiarity with additional scripting languages such as Python or Ruby . Experience with Microsoft PowerApps and Power Automate (Flow) to streamline business workflows. Working knowledge of Azure AD Connect and hybrid identity architectures. Exposure to Agile methodologies and project tracking tools (e.g., Jira, Trello). Find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we re invested in building teams with a wide variety of backgrounds, identities, and experiences . This position involves access to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant s capacity to serve in compliance with U.S. export controls.

IT Service Desk Analyst

Bengaluru

2 - 3 years

INR 4.0 - 8.0 Lacs P.A.

Work from Office

Full Time

We re looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you re a high performer who s an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together. We re looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you re a high performer and an expert in your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You understand that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses it together. Alteryx is searching for an IT Service Desk Analyst Technician based in our Bengaluru, India office. As an IT Service Desk Analyst your primary responsibilities are providing professional and efficient desktop support and customer care in a medium-large-sized enterprise environment. A strong customer service mindset and demonstrated knowledge of Mac and PC troubleshooting is key to succeeding in this role. We are a fast-growing company and there are many opportunities to contribute to the success of the IT team while growing and maturing your technical and customer service skillsets. Participate in a 24/7 rotational shift to ensure high availability and support of authentication services. Key Responsibilities: Zealously promotes our Customer Centric approach: working to be a part of our customers solutions. Directly involved in the troubleshooting and repair of End User Computing equipment (desktops, laptops, printers, conferencing room hardware) Ensures all assigned tickets are updated and moving towards a successful resolution in a manner that meets or exceeds Service Level Objectives. Participate in a 24/7 rotational shift to ensure high availability and support of authentication services. Support of local and remote desktops and laptops in a mixed Microsoft and Apple environment. Troubleshoot and support wireless and Remote connectivity, VPN (Virtual Private Network) clients, Web conferencing, Printing and scanning and Email. Software installation and troubleshooting. Triage desktop connectivity issues, and work with the appropriate teams to resolve issues. Contribute to KB (Knowledge Base) article creation. Requirements: Demonstrated customer service & troubleshooting skill sets. Must be customer service focused, desiring to exceed customer expectations at every opportunity. Must be able to work independently, yet adhere to company standards in areas of documentation, planning, and execution. Proven ability to take ownership of job responsibilities with minimal oversight. Effective communication and team collaboration skills. At least 2-3 years of IT-related support experience. Comfortable supporting executive team members. Preferred: Strong understanding of the Microsoft stack of applications (Microsoft O365, Microsoft Teams), Windows Operating Systems (Windows 10), Active Directory Administration, Group Policies, Microsoft Exchange Online, etc. Full understanding of typical PC and Mac hardware and software installation. Experience supporting smart phones and tablets. Understanding of security practices including physical, internet, and wireless security. Understanding of user authentication (passwords and 2fa). CompTIA, Microsoft or Apple Certified. Find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we re invested in building teams with a wide variety of backgrounds, identities, and experiences . This position involves access to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant s capacity to serve in compliance with U.S. export controls.

Customer Success Manager

Bengaluru, Karnataka, India

7 years

Not disclosed

On-site

Full Time

We’re looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you’re a high performer who’s an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together. About Alteryx Alteryx empowers data-driven decision-making for organizations around the world. Our platform helps customers automate analytics, accelerate insights, and realize real business value. As a Customer Success Manager (CSM), you will help our customers maximize their success with Alteryx and become advocates for our technology and our brand. About The Role We are seeking a dynamic, customer-focused Customer Success Manager who brings both business acumen and technical proficiency. In this role, you will manage a portfolio of customers—delivering strategic engagement and scalable success motions while acting as a trusted advisor to drive adoption, value realization, and long-term loyalty. You will work from our Bengaluru office, supporting customers during US business hours (Mountain Standard Time). Key Responsibilities Customer Relationship Management: Build strong relationships with technical and business stakeholders. Onboarding and Enablement: Guide customers through onboarding, product training, and early milestones. Adoption and Value Delivery: Conduct outcome-based success planning, health checks, and workshops. Technical Guidance: Lead technical sessions to design and optimize workflows. Health Monitoring and Risk Mitigation: Track customer health and address risks proactively. Revenue Growth Support: Proactively identify expansion, cross-sell, and upsell opportunities within your accounts and collaborate with Sales to build and influence a strong pipeline for revenue growth. Operational Excellence: Maintain documentation and execute structured engagement plans. Cross-functional Collaboration: Act as the voice of the customer internally. Who You Are 4–7 years' experience in Customer Success, Account Management, Customer Support or related fields. Strong technical skills; hands-on experience with Alteryx Designer. Working knowledge of SQL, Python, or similar. Excellent problem-solving and consultative skills. Ability to manage 35–50 accounts with varying complexities. Strong communication and presentation skills. Highly organized, proactive, and adaptable. Willingness to work in US business hours (MST) from an office-based setting. Preferred Qualifications Alteryx Advanced Certification or equivalent. Familiarity with Gainsight, Salesforce, or other customer success tools. Experience working with enterprise or large mid-market customers. Why Join Us? At Alteryx, Customer Success is at the heart of our mission. Join a passionate, high-performing team where you'll drive real outcomes for customers, expand your technical and strategic skills, and grow your career in one of the most exciting spaces in tech—data and analytics. Find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we’re invested in building teams with a wide variety of backgrounds, identities, and experiences. This position involves access to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant’s capacity to serve in compliance with U.S. export controls. Show more Show less

Customer Support Engineer

Bengaluru, Karnataka, India

3 years

Not disclosed

On-site

Full Time

We’re looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you’re a high performer who’s an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together. Overview This is not your ordinary support job. Alteryx Customer Support Engineers (CSE’s) work with the world’s leading companies every day to help them with their advanced analytic solutions. From financial services to communications, retail, and pharma (and more), you’ll work with customers that are on the leading edge of the analytic revolution. You will help Alteryx customers by addressing their current questions as well as provide guidance associated with the best use of Alteryx software. Additionally, you work closely with other members of the Alteryx team, including Sales and Engineering, to ensure a superior customer experience with both the product and the company as a whole. What You Will Do Troubleshoot and resolve technical issues raised by Alteryx customers, documenting each step to ensure transparency and knowledge sharing. Serve as a bridge between customers and internal teams, facilitating communication and escalation of complex issues. Manage customer requests effectively within agreed Service Level Agreements (SLAs), ensuring clear and proactive communication to align with their expectations. Create articles for our internal and external knowledge base when related information is not present using KCS methodology practices Provide support through various channels, including chat, phone, and email, ensuring a seamless customer experience. Participate in weekend support rotations as needed to maintain service continuity. What We’re Looking For 1–3 years of experience in Product Support, Technical Support, or related fields. Strong skills in diagnosing and resolving issues related to databases, environments, network communications, and applications. Exceptional interpersonal and written communication skills, with the ability to effectively interact with customers and internal teams. Ability to thrive in a fast-paced, high-pressure environment while juggling multiple priorities. Proficiency with Microsoft Windows operating systems and server platforms. Proven ability to work effectively within a team and contribute to shared goals. Associate or Bachelor’s degree in IT, Business Administration, or equivalent experience preferred. A can-do attitude, a passion for problem-solving, and a commitment to providing outstanding customer service. A willingness to continuously grow and stay current in an evolving technical landscape. Find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we’re invested in building teams with a wide variety of backgrounds, identities, and experiences. This position involves access to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant’s capacity to serve in compliance with U.S. export controls. Show more Show less

IT Service Desk Analyst

Bengaluru, Karnataka, India

2 - 3 years

Not disclosed

Remote

Full Time

We’re looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you’re a high performer who’s an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together. We’re looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you’re a high performer and an expert in your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You understand that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses it together. Alteryx is searching for an IT Service Desk Analyst Technician based in our Bengaluru, India office. As an IT Service Desk Analyst your primary responsibilities are providing professional and efficient desktop support and customer care in a medium-large-sized enterprise environment. A strong customer service mindset and demonstrated knowledge of Mac and PC troubleshooting is key to succeeding in this role. We are a fast-growing company and there are many opportunities to contribute to the success of the IT team while growing and maturing your technical and customer service skillsets. Participate in a 24/7 rotational shift to ensure high availability and support of authentication services. Key Responsibilities Zealously promotes our Customer Centric approach: working to be a part of our customer's solutions. Directly involved in the troubleshooting and repair of End User Computing equipment (desktops, laptops, printers, conferencing room hardware) Ensures all assigned tickets are updated and moving towards a successful resolution in a manner that meets or exceeds Service Level Objectives. Participate in a 24/7 rotational shift to ensure high availability and support of authentication services. Support of local and remote desktops and laptops in a mixed Microsoft and Apple environment. Troubleshoot and support wireless and Remote connectivity, VPN (Virtual Private Network) clients, Web conferencing, Printing and scanning and Email. Software installation and troubleshooting. Triage desktop connectivity issues, and work with the appropriate teams to resolve issues. Contribute to KB (Knowledge Base) article creation. Requirements Demonstrated customer service & troubleshooting skill sets. Must be customer service focused, desiring to exceed customer expectations at every opportunity. Must be able to work independently, yet adhere to company standards in areas of documentation, planning, and execution. Proven ability to take ownership of job responsibilities with minimal oversight. Effective communication and team collaboration skills. At least 2-3 years of IT-related support experience. Comfortable supporting executive team members. Preferred Strong understanding of the Microsoft stack of applications (Microsoft O365, Microsoft Teams), Windows Operating Systems (Windows 10), Active Directory Administration, Group Policies, Microsoft Exchange Online, etc. Full understanding of typical PC and Mac hardware and software installation. Experience supporting smart phones and tablets. Understanding of security practices including physical, internet, and wireless security. Understanding of user authentication (passwords and 2fa). CompTIA, Microsoft or Apple Certified. Find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we’re invested in building teams with a wide variety of backgrounds, identities, and experiences. This position involves access to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant’s capacity to serve in compliance with U.S. export controls. Show more Show less

Digital Customer Success Manager - Events

Bengaluru, Karnataka, India

0 years

Not disclosed

Remote

Full Time

We’re looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you’re a high performer who’s an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together. As a Digital Customer Success Manager you will specialize in 1:All customer event delivery across the customer lifecycle. This role requires effective communication, focused on ensuring a positive experience for attendees. As part of the Digital Customer Success team, you will work to execute, build & innovate tailored digital events to drive engagement with specific customer profiles (Decision Maker, Administrators & End Users) using the right content at the right time. Responsibilities You will be the one who delivers the weekly scheduled events. Tailor communication to resonate with the specific needs and interests of the target audience. Develop strategies to maximize attendee engagement before, during, and after events. Monitor audience feedback and make real-time adjustments to improve the event experience. Develop strategies to scale these programs further through pre-recorded experiences and on-demand experiences. Required Qualifications/Skills Core & Advanced Certification in Alteryx Designer (Alteryx Knowledge Advantageous). Proven experience in event delivery (Remote Delivery Advantages) Sharing & reporting on the impact of your customer-facing activities. Ability to work efficiently under pressure and adapt to changing circumstances. Proficient in event management software and tools. Have a growth mindset that see’s change as a positive & is comfortable with failing fast. Working hours will be in America timezone (MST) Find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we’re invested in building teams with a wide variety of backgrounds, identities, and experiences. This position involves access to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant’s capacity to serve in compliance with U.S. export controls. Show more Show less

Senior Quality Engineer

Bengaluru, Karnataka, India

5 years

None Not disclosed

Remote

Full Time

We’re looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you’re a high performer who’s an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together. The Senior Software Development Engineer in Test (Senior SDET) will join a team of highly passionate engineers who will be responsible for delivering of Data Analytics products as part of the Alteryx Analytics Cloud Product Suite. Responsibilities Analyse requirements and technical documentation to plan, develop and implement tests. Create, execute, track and maintain manual and automated functional and regression test suites. Develop and maintain testing frameworks and utilities as needed to support testing activities. Lead the testing efforts within a project or team, often coordinating the activities of other SDETs and Developers. Provide detailed problem analysis to the development teams and help them driving the product quality. Participate in code reviews, design reviews, and other team activities to ensure the quality of the codebase. Continuously improve testing processes, methodologies, and practices. Provide guidance and mentorship to junior SDETs. Required Skills 5+ years of experience as a Senior Software Development Engineer in Test or Senior Software Quality Engineer. Master's/Bachelor's degree in computer science, computer engineering or a related field. Extensive experience with API/UI test automation, preferably with frameworks such as PyTest, TestCafe. Excellent designing and programming skills in any object oriented language like Java, Python, JavaScript/TypeScript. Experience with testing REST APIs. Experience with web-based application testing using multiple browsers in different platforms. Excellent communication skills and ability to collaborate successfully with both local and remote team members. Valued/Preferred Skills Experience using GIT or equivalent SCM. Experience with applications and microservices hosted in AWS/Azure/GCP. Experience with containerisation & orchestration technologies like Docker/Kubernetes. Experience with GitOps and package manager tools like ArgoCD, Helm etc. Experience in observability and application monitoring tools like Datadog. Experience with Python, PyTest framework. Knowledge of big data ecosystem, datawarehouse, ETL etc. Experience with relational databases, unix/linux commands, shell scripting. Experience working in an Agile/Scrum driven development environment. Find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we’re invested in building teams with a wide variety of backgrounds, identities, and experiences. This position involves access to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant’s capacity to serve in compliance with U.S. export controls.

Senior IT Service Desk Analyst

Bengaluru, Karnataka, India

6 years

None Not disclosed

Remote

Full Time

We’re looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you’re a high performer who’s an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together. Alteryx is searching for an Senior IT Service Desk Analyst Technician based in our Bengaluru, India office.As an IT Service Desk Analyst your primary responsibilities are providing professional and efficient desktop support and customer care in a medium-large-sized enterprise environment. A strong customer service mindset and demonstrated knowledge of Mac and PC troubleshooting is key to succeeding in this role. We are a fast-growing company and there are many opportunities to contribute to the success of the IT team while growing and maturing your technical and customer service skillsets. Participate in a 24/7 rotational shift to ensure high availability and support of authentication services. Key Responsibilities Zealously promotes our Customer Centric approach: working to be a part of our customer's solutions. Directly involved in the troubleshooting and repair of End User Computing equipment (desktops, laptops, printers, conferencing room hardware) Ensures all assigned tickets are updated and moving towards a successful resolution in a manner that meets or exceeds Service Level Objectives. Participate in a 24/7 rotational shift to ensure high availability and support of authentication services. Support of local and remote desktops and laptops in a mixed Microsoft and Apple environment. Troubleshoot and support wireless and Remote connectivity, VPN (Virtual Private Network) clients, Web conferencing, Printing and scanning and Email. Software installation and troubleshooting. Triage desktop connectivity issues, and work with the appropriate teams to resolve issues. Contribute to KB (Knowledge Base) article creation. Requirements Hands-on experience with Mac OS, Windows OS (Windows 10/11), and Microsoft 365 (including Teams, Outlook, and related applications). At least 6+ years of IT-related support experience. Demonstrated customer service & troubleshooting skill sets. Must be customer service focused, desiring to exceed customer expectations at every opportunity. Must be able to work independently, yet adhere to company standards in areas of documentation, planning, and execution. Proven ability to take ownership of job responsibilities with minimal oversight. Effective communication and team collaboration skills. Comfortable supporting executive team members. Preferred Strong understanding of the Microsoft stack of applications (Microsoft O365, Microsoft Teams), Windows Operating Systems (Windows 10), Active Directory Administration, Group Policies, Microsoft Exchange Online, etc. Full understanding of typical PC and Mac hardware and software installation. Experience supporting smart phones and tablets. Understanding of security practices including physical, internet, and wireless security. Understanding of user authentication (passwords and 2fa). CompTIA, Microsoft or Apple Certified. Find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we’re invested in building teams with a wide variety of backgrounds, identities, and experiences. This position involves access to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant’s capacity to serve in compliance with U.S. export controls.

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Alteryx

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Alteryx

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Software / Data Analytics

Irvine

1,000 - 5,000 Employees

21 Jobs

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