Job
Description
We are looking for a highly skilled and experienced Resource Manager to join our team in Bengaluru. The ideal candidate will have 8-10 years of experience in resource management, scheduling, or a related field. Roles and Responsibility Assist the resource director and line of business leaders in implementing scheduling processes and engagement management. Collaborate with internal clients to understand their business needs and drive consistency. Ensure compliance with priorities around financials, capacity, client needs, staff development, availability, and diversity. Generate scheduling, utilization, and forecasting reports, providing analysis to inform staffing decisions. Identify trends to proactively balance workloads and increase utilization. Monitor utilization, conflicts, leverage, availability, and non-charge hours. Implement firmwide programs through markets as needed (i.e., rotations, global assignments). Facilitate scheduling meetings, ensuring clarity and enforcing best practices through teams. Follow up on unresolved issues promptly, potentially rescheduling projects and/or staff. Deliver or participate in scheduling system and process assimilation and orientation programs for new hires. Proof, edit, and check work for completeness, accuracy, and formatting, verifying that scheduling and reporting information is current and accurate. Initiate, develop, and maintain communication with internal clients as a trusted advisor, adapting expectations for timeliness, responsiveness, accuracy, service quality, thoroughness, and sense of urgency. Participate in talent development meetings, providing candid feedback on interactions and understanding individuals' goals for future rotation opportunities, industry exposure, FWOs, etc. Utilize, share, and develop best practices, staying updated on market trends and scheduling technology offerings for effectiveness. Job Requirements Bachelor's degree or equivalent experience in a professional services firm. Minimum 8 years of relevant scheduling experience or LOB/Service Line experience. Strong Microsoft Office skills, specifically with Excel. Excellent written and verbal communication skills, with the ability to communicate effectively with diverse audiences. Effective organization and time management skills, with the ability to manage multiple tasks. Strong attention to detail and the ability to respond positively to changing circumstances. Ability to facilitate collaborative discussions regarding resource assignment, utilization, and gap analysis between resource managers and leaders. Process-driven and able to help train/drive/develop these processes to create unity and consistency across all offices within line of business and/or solution set. Resource Management or Project Management Certifications are preferred. Previous experience in LOB or Solution Set supporting is preferred. DayShape or Workday Experience is preferred. PowerBI Experience is preferred.
