44 Bench Management Jobs

Hello, Here we have immediate opportunity. Company Name: CLOUD NINE TEK Position: BENCH SALES RECRUITER Experience: Freshers & 1-4 years Please share your resumes to hrindia@cloudninetek.com Skills Required: 0-4 years experience in US Staffing and Bench Marketing. Good experience in team management. Excellent in Market analysis and approaches. Need to develop good relations with Implementation partners, Direct Vendors and end clients. Need to have capacity to interact with Senior Consultants, screening their profiles and guiding them on the latest trends in the technologies. Good in networking and should have excellent reach out in the market. Need to have successful strategies in terms of marketing the consultants. Excellent Communication skills. Any Graduate/ postgraduate required. Work from home/ Remote is option is not available Thanks and Regards: S. SAI NARASA REDDY Designation: HR Specialist Contact Number: 7036191310 Address:Fortune 9 Building, Raj Bhavan Road, Somajiguda, Hyderabad, Telangana, 500082.

Responsibilities Oversee end-to-end delivery of IT projects (staff augmentation solutions delivery) Manage delivery teams, timelines, budgets, and customer expectations Act as a bridge between clients, sales, and technical teams Ensure resource alignment, utilization, and SLA adherence Mitigate risks and resolve delivery escalations Skills Proven experience with Agile , Scrum , and Waterfall methodologies Strong in project planning , execution , and risk management Tools: JIRA, Trello, Asana, MS Project, or similar Bench Management Pre - Sales Support SLA / Contract preparations

Job Overview We are hiring an Operations Manager (IIM Graduate) to lead and elevate our operations in the rapidly scaling IT staffing & augmentation division. The ideal candidate is a strategic thinker with a bias for execution, proven leadership in staffing delivery, and a passion for operational excellence. This is a high-impact role working closely with recruitment, sales, client delivery, and finance teams. Key Responsibilities 1. Operational Leadership Drive end-to-end operations for staffing delivery, from requisition intake to candidate onboarding. Standardize and enhance SOPs, SLAs, and internal workflows to drive consistency and scalability. Act as the process champion across sales, recruitment, finance, and compliance teams. 2. Client Delivery & Stakeholder Management Serve as delivery SPOC for key enterprise clients. Ensure SLA adherence, fast turnarounds, and high client satisfaction. Proactively handle escalations and align internal efforts with client needs and forecasted demand. 3. Strategic & Data-Driven Execution Use dashboards and data insights to improve fill rates, TAT, quality metrics, and bench utilization. Partner with leadership on capacity planning, automation initiatives, and expansion strategy. Report on operational KPIs with actionable recommendations. 4. Team Leadership Lead and coach a team of operations specialists and delivery managers. Drive accountability through performance management, KPI setting, and regular feedback. Cultivate a high-performance culture of ownership, collaboration, and delivery excellence. Candidate Profile What We’re Looking For Education & Background MBA/PGDM from IIMs (Tier-1 only) – mandatory 5–10 years’ experience in operations or delivery, ideally in IT staffing/recruitment/consulting Skills & Experience Experience in managing large accounts and cross-functional internal teams Hands-on knowledge of ATS/CRM tools, recruitment workflows, and resource deployment Proficient in Excel, data visualization, KPI dashboards, and operations reporting Strong stakeholder management and people leadership skills Excellent communication and problem-solving abilities Soft Skills High ownership mindset and entrepreneurial thinking Thrives in high-growth, fast-paced environments Ability to work independently and make data-backed decisions

Job Title: Resource Management Specialist - RMG Team Department: Resource Management Group (RMG) Location: Bangalore Employment Type: Full-Time Experience: 3-7 years Job Summary: We are seeking a proactive and detail-oriented Resource Management Specialist to join our Resource Management Group (RMG). In this role, you will be responsible for managing internal staffing, overseeing onboarding processes, and ensuring efficient bench management. The ideal candidate will have a strong understanding of workforce planning, excellent coordination skills, and the ability to align resources with project needs to drive organizational success. Key Responsibilities: 1. Resource Management: Maintain real-time visibility of resource availability and allocation. Collaborate with delivery and business units to fulfil staffing needs based on project requirements. Track and manage utilization, ensuring optimal workforce productivity. Conduct periodic resource forecasting and capacity planning. 2. Onboarding Coordination: Facilitate end-to-end onboarding of new hires, including documentation, orientation scheduling, and system access. Act as a liaison between HR, IT, and delivery teams to ensure a smooth onboarding experience. Ensure compliance with company policies and guidelines during the onboarding process. 3. Bench Management: Monitor and manage employees on the bench, ensuring timely deployment to new projects. Work closely with the sales and delivery teams to map skills of bench resources to upcoming opportunities. Drive initiatives to reduce bench time and enhance resource engagement. Maintain a bench dashboard with real-time status and profiles. Required Skills and Qualifications: 3-7 years of experience in resource/staffing management, preferably in IT or professional services. Strong understanding of workforce planning, utilization metrics, and project resourcing models. Hands-on experience with onboarding processes and tools. Excellent communication, coordination, and negotiation skills. Proficiency in MS Excel and resourcing tools like SAP, Salesforce, or internal RMS platforms. Ability to work in a fast-paced, dynamic environment and manage multiple stakeholders. Preferred Qualifications: Bachelor's degree in Human Resources, Business Administration, or a related field. Familiarity with project management concepts and Agile/Scrum environments. Experience working in a global or multi-location setup. Success Traits: Strong interpersonal skills and stakeholder management. Analytical mindset with attention to detail. Results-oriented and proactive problem solver.

We are looking for a highly skilled and experienced Resource Manager to join our team in Bengaluru. The ideal candidate will have 8-10 years of experience in resource management, scheduling, or a related field. Roles and Responsibility Assist the resource director and line of business leaders in implementing scheduling processes and engagement management. Collaborate with internal clients to understand their business needs and drive consistency. Ensure compliance with priorities around financials, capacity, client needs, staff development, availability, and diversity. Generate scheduling, utilization, and forecasting reports, providing analysis to inform staffing decisions. Identify trends to proactively balance workloads and increase utilization. Monitor utilization, conflicts, leverage, availability, and non-charge hours. Implement firmwide programs through markets as needed (i.e., rotations, global assignments). Facilitate scheduling meetings, ensuring clarity and enforcing best practices through teams. Follow up on unresolved issues promptly, potentially rescheduling projects and/or staff. Deliver or participate in scheduling system and process assimilation and orientation programs for new hires. Proof, edit, and check work for completeness, accuracy, and formatting, verifying that scheduling and reporting information is current and accurate. Initiate, develop, and maintain communication with internal clients as a trusted advisor, adapting expectations for timeliness, responsiveness, accuracy, service quality, thoroughness, and sense of urgency. Participate in talent development meetings, providing candid feedback on interactions and understanding individuals' goals for future rotation opportunities, industry exposure, FWOs, etc. Utilize, share, and develop best practices, staying updated on market trends and scheduling technology offerings for effectiveness. Job Requirements Bachelor's degree or equivalent experience in a professional services firm. Minimum 8 years of relevant scheduling experience or LOB/Service Line experience. Strong Microsoft Office skills, specifically with Excel. Excellent written and verbal communication skills, with the ability to communicate effectively with diverse audiences. Effective organization and time management skills, with the ability to manage multiple tasks. Strong attention to detail and the ability to respond positively to changing circumstances. Ability to facilitate collaborative discussions regarding resource assignment, utilization, and gap analysis between resource managers and leaders. Process-driven and able to help train/drive/develop these processes to create unity and consistency across all offices within line of business and/or solution set. Resource Management or Project Management Certifications are preferred. Previous experience in LOB or Solution Set supporting is preferred. DayShape or Workday Experience is preferred. PowerBI Experience is preferred.

What you will do: Collaborate with project managers and department heads to identify resource requirements for ongoing and upcoming projects. Evaluate project timelines, budgets, and resource constraints to ensure the efficient allocation of resources. Maintain a comprehensive overview of available resources Conduct resource capacity planning to assess and manage resource demands based on project priorities and objectives. Track and report on resource utilization, analyzing data and providing suggestions for resource optimization. Collaborate with stakeholders to resolve resource-related conflicts, negotiate resource sharing, and balance competing priorities. Implement and maintain resource management tools, systems, and processes to enhance visibility, transparency, and efficiency.

We are seeking a dynamic and strategic Resource Manager with strong Talent Acquisition capabilities to manage workforce allocation, bench planning, and proactive hiring across IT and Non-IT domains. The ideal candidate will ensure optimal resource utilization while maintaining a strong pipeline of talent through innovative sourcing strategies and end-to-end recruitment.

Coordinated with multiple stakeholders to drive key initiatives, ensuring effective communication and collaboration. Managed project administration, including reporting, analytics, and operational efficiency. Oversaw financial operations, including budgeting, forecasting, invoicing, billing, and contract management, ensuring alignment with organizational objectives. Prepare and analyze revenue reports to provide insights into financial performance. Collaborate with global sales teams to track new opportunities and project requirements. Expose to RFP proposals Handle resource allocation, deallocation, and contract amendments. Managed resource operations for employees across three sectors, including onboarding, offboarding, and transfers. Ensured 99% data accuracy through regular validation across multiple trackers. Create monthly forecasting review reports to identify resource shortfalls and excesses. Maintain a repository of templates, best practices, and lessons learned for process standardization.

India AC Assurance Deployment Senior Associate Bangalore/ Kolkata/Hyderabad/Gurgaon/Noida Job Description: We are seeking an experienced and result-oriented Workforce Management professional with a strong understanding of workforce management concepts, and has hands-on experience in capacity planning, resource scheduling, allocation of projects to professionals, skills management, real-time adherence, monitoring intra-day service levels and bench management. We are looking for dynamic professionals who can work with the business to predict future demand projections and optimize resource availability to assign best-fit staffing on projects. The suitable candidate will be responsible to review staffing requests through our prescribed demand intake systems, assess personnel requirements based on resource skills, client continuity, staffing rules and regulatory compliance guidelines, and fulfill the staffing needs based on the best-fit resource availability options. As a Deployment Senior Associate, you will be responsible to meet the prescribed resource management KPIs for the assigned Business Unit, Sub-Business Unit, Industry/Sector or territory. You will provide subject matter support to stakeholders, optimize schedules for our business professionals, ensure optimal utilization of business professionals, maximize fulfilment of staffing requests, implement staffing portfolio plans and mitigate over/under staffing situations. To ensure success as a Deployment Senior Associate, you should possess extensive domain knowledge in resource management, demand supply planning, schedule management, capacity and headcount planning, bench management, staffing conflict management, resource allocation and business analytics. Prior resource management experience in Big 4s, Audit/Tax/accounting practice and/or financial services industry will be preferred but not mandatory. Key Responsibilities: • Review demand pipeline and generate capacity to enable effective staffing on projects. • Ensure all open staffing requests are fulfilled within the defined SLAs. • Fulfill all staffing requests as per client needs, staffing portfolio plans, scope of work, skills, prior experience, client continuity, productivity thresholds etc. • Ensure 100% compliance to all compliance restrictions and business rules associated with resource allocations and staffing on projects. • Demonstrate success against all business, operational and people management KPIs. • Monitor and resolve overbooking and staffing conflicts by providing practical and effective alternate staffing solutions. • Minimize staffing gaps, reduce non billable time and optimize staffing during busy periods. • Analyze and execute staffing solutions to meet unplanned demands. • Publish effective reports and dashboards to monitor, analyze and report against key KPIs. • Participate in business meetings, stakeholder connects and deployment reviews. • Perform regular reviews to ensure quality of delivery. • Drive continuous improvement, process transformation and automation to create measurable efficiencies within the team. Key Skills and Experiences: • Graduate or post-graduate in any workstream, with a good academic record. • 4 – 5 years of relevant, post-qualification work experience in a reputed organization with a proven track record of career growth and stability. • 1 – 2 years of experience in managing stakeholders will be preferred. • Must have hands-on knowledge of working on staffing tools. • Client focused and solution-oriented mindset will be mandatory. • Prior experience of working in cross-location teams will be preferred. • Excellent interpersonal and communication skills. • Good negotiation skills. • Excellent organizational and time-management skills with a proven record of working under tight deadlines. • Ability to analyze large data and identify trends to draw intelligent inferences and projections will be preferred. • Good working knowledge of MS Excel and MS PowerPoint. The incumbent should have very good understanding of Excel functions, formulae, Pivot tables, Charts and tables.

Lead GTM DTC-MUMBAI Circle: #BAL Required Work Experience : Mep Systems Manager About the Role Owner of Circle D2C business primarily Broadband LOB. To plan actions and roll out initiatives for delivering Net Adds for the circle keeping in view the Gross adds & churn angle. Key Responsibilities a) Drive customer acquisition in Broadband businesses ensuring base growth b) Drive quality of acquisition of new customers, managing base and scaring revenue c) Drive Lead management at the circle level with close coordination with the concerned stakeholders d) Lead the design of and execution of go to market strategy for the entire product portfolio e) Drive the extraction & utilization of the broadband assets through innovative approach f) Drive and direct the implementation of strategies for ensuring sales force effectiveness g) Competition tracking and pricing h) Drive One airtel plan for Broadband channel Skills Required Strong analytical & quantitative skills Strong presentation skills Teamwork and collaboration Strong in execution Vision of benefit of the unit as a whole Educational Qualification & Experience MBA Work Experience Experience of 4-7 years in marketing & distribution

Resource Management Team Manager Rank 63 Job Summary: We are seeking an experienced and dynamic individual to join our organization as a Manager in the Resource Management Team. As the Manager, you will be responsible for overseeing the resource management function, ensuring optimal utilization of resources, effective project staffing, and driving resource planning strategies. This leadership role requires strong managerial skills, excellent communication, and a strategic mindset to effectively manage resources and support the achievement of organizational goals. Responsibilities: Lead and manage the Resource Management Team, providing guidance, mentorship, and support to team members. Develop and implement resource management strategies aligned with organizational objectives, ensuring efficient allocation and utilization of resources across projects. Collaborate with stakeholders to understand project requirements, resource demands, and constraints, ensuring appropriate staffing and skill alignment. Drive resource planning initiatives, including analyzing resource availability, forecasting future needs, and identifying potential risks or bottlenecks. Monitor and analyze resource utilization, availability, and allocation, optimizing resource allocation across projects and proactively identifying opportunities for improvement. Oversee resource conflict resolution, working closely with project managers and stakeholders to find suitable resolutions and ensure project success. Establish and maintain strong relationships with key stakeholders, fostering collaboration and effective communication regarding resource needs and allocation. Provide regular reports and insights on resource performance, capacity, and utilization to senior management, supporting data-driven decision-making. Drive process improvements in resource management practices, leveraging technology and best practices to enhance efficiency and effectiveness. Stay abreast of industry trends, emerging technologies, and resource management practices, sharing knowledge and driving innovation within the team. Requirements: Bachelor's degree in Business Administration, Project Management, or a related field. Relevant certifications in resource management or project management are highly desirable. Proven experience in resource management, project management, or a related leadership role, demonstrating a successful track record of managing complex resource allocations. Strong leadership and managerial skills, with the ability to inspire, motivate, and develop a high-performing team. Excellent analytical and problem-solving abilities, with the capacity to assess complex resource requirements and make strategic decisions. Exceptional communication and interpersonal skills, with the ability to build relationships and collaborate effectively with stakeholders at all levels. Solid understanding of resource management tools and software, along with proficiency in data analysis and reporting. Strong organizational and time management abilities, with the capacity to handle multiple priorities and meet deadlines in a fast-paced environment. Ability to drive change, foster a culture of continuous improvement, and adapt to evolving business needs. In-depth knowledge of project management methodologies and frameworks, with a comprehensive understanding of resource management best practices. Proactive attitude, adaptability to change, and a strong focus on delivering results.

Job Role - SENIOR US IT BENCH SALES RECRUITER Mode Of Work: Work From Office Experience: 1 - 6Years Location: Vijayawada Shift Timings: (7PM - 4AM) Working Days: Monday - Friday (ONSITE) Role & responsibilities Candidate should have good communication skills. Hands on experience in end to end Bench sales process across various IT Technologies. Experience in negotiating compensation to close a candidate. Experience using recruiting portals like dice, Monster, and Linked-In. Experience working with Applicant tracking tools. Marketing Bench Consultants (H1B/H4EAD/CPT/OPT, GC). Experienced in handling the Full Cycle of Bench Sales as well as Recruitment. Having a good Database & Rapport with primary Vendors, Vendors & clients. Regular interaction and Follow-up with Bench Consultants and identifying their needs and getting them into projects accordingly. Strong network and established relationships with Tier 1 vendors, clients, and implementation partners. Preferred candidate profile Candidates who has 1+ years of experience in Bench Sales. Should be comfortable with work from office. Exceptional negotiation and sales skills to market IT consultants. Ability to work independently and target-oriented. Expertise in resume sourcing, formatting, and presenting consultants to vendors and clients. Proven ability to place candidates in competitive roles quickly. Perks and benefits Attractive salary Good Incentive structure Team Lunch (for every vacation) Snacks & Tea. Interested can send their resumes to hiring@thoughtcircuits.com Contact Person: Akhilesh +918919991734 *** NO REMOTE WORK *** NO CAB FACILITY *** NO VIRTUAL INTERVIEW ***

Job Description: Assist in monitoring and managing resource utilization across multiple projects and departments. Maintain resource allocation records and ensure data accuracy in resource management systems. Coordinate with department leads to identify current and future staffing needs. Support in forecasting resource demand and resolving resource conflicts. Help prepare reports on resource availability, usage, and performance metrics. Facilitate onboarding and offboarding of project resources. Communicate regularly with project managers to understand staffing and capacity challenges. Ensure alignment between resource availability and project requirements. Contribute to continuous improvement initiatives in resource planning processes. Role: 4+Years of Experience in Resource management Strong organizational and analytical skills. Proficiency in Microsoft Excel and resource management tools (e.g., Smartsheet, SAP, MS Project, D365). Excellent communication and interpersonal skills. Ability to multitask and manage priorities in a fast-paced environment.

Job Title: Talent Mobility Analyst Location: Bangalore Job Description: Trianz is seeking a Talent Mobility Analyst to join our dynamic team. The ideal candidate will be responsible for providing in-depth analysis and strategic insights into our talent management processes. This role requires a strong analytical mindset, exceptional problem-solving skills, and the ability to work collaboratively with cross-functional teams. Key Responsibilities: - Analyze and interpret data related to talent acquisition, employee performance, and retention strategies. - Develop and implement metrics and KPIs to measure the effectiveness of talent management initiatives. - Collaborate with HR and business leaders to identify talent gaps and recommend solutions. - Support the design and delivery of training programs aimed at enhancing employee skills and career development. - Provide actionable insights and recommendations based on data-driven analysis to drive organizational effectiveness. - Monitor industry trends and best practices in talent management to keep the organization competitive. - Prepare regular reports and presentations for leadership on talent management performance and trends. - Mentor and guide junior team members in data analysis and reporting methodologies. Qualifications: - Bachelor’s degree in Human Resources, Business Administration, or a related field. - Minimum of 5 years of experience in talent management, human resources analytics, or a related field. - Strong proficiency in data analysis tools and software, such as Excel, Tableau, or SQL. - Excellent communication and presentation skills, with the ability to convey complex information clearly. - Demonstrated ability to work independently and manage multiple projects simultaneously. - Experience in developing and maintaining metrics and dashboards for talent management processes. - Strong understanding of HR best practices and talent management frameworks.

This open position is for Armanino India LLP, which is located in India. Armanino India LLP is a fully owned subsidiary of Armanino (USA). Job Responsibilities Understands resource management tools such as Dayshape, and has working knowledge of Workday and CCH Axcess Workflow tools Establish and executes on processes for updating resourcing tools timely in partnership with the tax business Coordinate with pod leaders/project leaders/engagement teams to maintain the schedules in the systems Make decisions on staffing issues by working with engagement teams and pod leaders to find solutions for workload balancing and project deadlines Act as a resource and point of contact for engagement teams to mediate conflicts and resolve resource needs Collaborate with key niche/service leaders and engagement teams to understand business and resource needs Communicate with management regarding future needs versus availability, potential staffing issues, and other information to allow effective deployment of resources Review and assess scheduling reports in support of tax projects Create schedule communications Responsible for assigning the right resource to the right client at the right time, while balancing and optimizing employee growth, client results, and business metrics. Have deep knowledge of the skills of the resources in their area as well as the skills required by projects in their area. Meet with the various teams regularly to ensure they understand the growth needs and project preferences. Anticipate project conflicts and identify alternatives and creative solutions to resolve conflicts. Prepare and analyze resource data for their area in order to identify issues and trends and maintain a constant pulse on the current and future staffing shortages and surpluses in their area as well as the overall department by collaborating with other Resource Managers Requirements Bachelors degree in Accounting, Finance, or related field, or equivalent preferred 3+ years in Public Accounting. Tax knowledge required Previous resource management experience or project management experience is a plus Experience with Dayshape and Workday PSA is a plus Strong leadership, communication, and presentation skills Ability to work independently and collaborate in person at the Ahmedabad and Hyderabad offices and remotely with team members and management Individual must have excellent organizational skills, be highly detail oriented and demonstrate the ability to oversee multiple projects simultaneously to help to ensure deadlines are met Proven ability to maintain confidentiality while balancing needs to business Working knowledge of the Microsoft Office Suite, including proficiency in Microsoft Excel, and Adobe Acrobat Engagement Working knowledge of Power BI or Tableau Compensation and Benefits Compensation: Commensurate with Industry standards? Other Benefits: Provident Fund, Gratuity, Medical Insurance, Group Personal Accident Insurance etc. employment benefits depending on the position.

Preferred Knowledge/Skills: Demonstrates extensive knowledge and/or a proven record of success in human resources/recruiting policies and practices, preferably within a professional services environment, including, but not limited to, the following areas: Deployment: Leveraging understanding of the practice to positively influence deployment/staffing decisions with the goal of balancing workload, optimizing utilization, promoting flexibility, and providing broad-based experiences and developmental opportunities while balancing firm and client needs; Making staffing decisions while considering individual development needs, career interests, and broad-based experiences utilizing analytical and presentation skills to provide key data in order to drive business decisions; Understanding and implementing Diversity strategy through all staffing and deployment decisions; Understanding of firm and business priorities to collaborate within the Deployment Consultant network, maximizing resource sharing and enabling the delivery of the firm to our clients through Line of Service (LoS) and xLoS staffing; Utilizing alternative talent pools including global workforces and third-party labor; Leveraging TalentLink (resourcing scheduling tool) as the single source of deployment and forecasting information; Leveraging tools from Onboarding teams to support assimilation of new hires and interns to the team/practice, reviewing initial client assignments and chargeability, with a heightened focus on diverse staff; Implementing the firms deployment strategy, leveraging tools and industry leading practices developed by the Deployment CoE, and other Centers of Excellence (CoEs) as applicable; and, Leveraging the knowledge of immigration and global deployment to navigate partners and engagement teams through these protocols to enable the staffing process, including cost impact of assignment. Require a combination of deployment and PMO/MIS backgrounds with strong reporting and dashboarding skills. Operations: Managing budget and executing workforce planning, forecasting, utilization, and workload balance for the assigned team; Promoting the understanding of firm economics and achieve retention, utilization, workload balance, diversity initiatives, and broad-base experience targets; Serving as a trusted advisor to partners/leaders focused on accelerating the development of our people; Collaborating with partners/leaders to identify issues and to develop and execute action plans across all areas of our people strategy including diversity, individual and team development, performance management, rewards and recognition, and workforce planning to address short and long term needs/skill gaps; Establishing and leveraging relationships with Talent Consultants (Human Capital counterpart) to positively impact our people experience; Formulating succession plan development and implementation with Talent Consultant to determine support needed if appropriate in preparation for Career Roundtable (CRT - annual performance process) in balance with deployment responsibilities; Understanding Human Capital metrics, sourcing, employee relations, strategies, goals and critical achievement targets; Liaising with Global Mobility teams to prepare for deployment of new short or long-term assignees coming to the US, repatriations back to home territories and identification of resources to supplement talent pool; Collaborating with the HR Shared Services Deployment Enablement Team to identify staff for instructor roles and validating that individuals are well positioned for the opportunity; Being able to independently make decisions and solve problems affecting assigned team; Leveraging Talent/Deployment Senior Associates to deliver services to the team; Coaching and development of seniors, including providing timely written and verbal feedback; and, Maintaining knowledge of current and emerging human capital technology trends and experience innovating with new human capital technology tools.

The HR Manager 1 is responsible for overseeing and executing core HR functions including talent acquisition, employee relations, performance management, compliance, and HR operations.

Experience Management Associate As an Experience Management Associate, you will be part of an industry leading, high performing team of workforce management professionals providing exceptional client service to our stakeholders and helping our employees gain differential experiences that are aligned to their career aspirations. We provide learning and growth opportunities to build your ability to analyze, innovate, think and act globally. Youll be part of an organization that is focused on optimization, is solution oriented, innovates and provides best in class services to the client serving teams. The opportunity EY Global Delivery Services (EY GDS) is a dynamic and global service delivery network of over 50,000 professionals working across borders, to provide innovative and strategic business solutions to EY member firms and EY clients globally. Experience Management plays a vital role in the firm’s Next Wave strategy and it’s purpose of building a better working world. We offer a great place to work for every person joining EY. At GDS, you will have the opportunity to develop your professional skills in a truly global environment. You will learn and gain experiences from industry leading WFM professionals and a path breaking leadership team. We invest in your learning and development. We’ll help you develop the technical and soft skills you need. We support your professional development with a combination of learning, networking, experiences, and coaching. As part of a 300+ member team, supporting 4 unique Service Lines, you will always have opportunities to showcase your skills and contribute to the firm’s strategic initiatives. Your key responsibilities As an Experience Management Associate, you will be responsible for managing staffing demands, monitor the demand intake channels, review demand projections, schedule individuals on projects, optimize employee utilization and bench management. Some of your key responsibilities include: Calculate staff requirements based on demand projections. Create staff schedules to maximize service and minimize cost. Timely update of resource schedules on the schedule management tool (Retain). Timely review and resolution of scheduling conflicts. Proactive review of resource availability/future project demands. Minimize open, unfulfilled demand. Mailbox management. Optimization of resource utilization through effective resource deployment. Basic reporting and analysis. Skills and attributes for success Graduates with 0-1 year of relevant workforce management experience. Non-resource management professionals with 1 year of general work experience in any field of work, that display required skillset competencies can also be hired as Associate in resource management team. To qualify for the role, you must have Good verbal and written communication skills. Basic knowledge of MS Excel. Excellent teaming and interpersonal skills. Positive attitude and ability to excel under tight timelines. Ideally, you’ll also have Experience on workforce management concepts, resource deployment and scheduling.

Job Title: Resource Management Team Job Summary: We are seeking a highly skilled and experienced individual to join our Resource Management Team at a Supervising Associate position. As a key member of the team, you will play a critical role in optimizing resource utilization, ensuring efficient project staffing, and supporting resource planning initiatives. This position offers an excellent opportunity to contribute your expertise in resource management and make a significant impact within our organization. Responsibilities: 1. Oversee the collaboration with stakeholders to gather project requirements, assess resource needs, and develop comprehensive resource plans. 2. Lead the analysis of resource availability, skill sets, and capacity to support project demands, ensuring the appropriate allocation of resources. 3. Develop and implement resource management strategies, including forecasting future resource requirements, identifying potential bottlenecks, and proposing mitigation plans. 4. Supervise the monitoring and tracking of resource allocations, utilization, and availability using resource management tools and systems. 5. Coordinate closely with project managers and team leads to ensure timely and accurate project staffing, addressing any conflicts or constraints. 6. Proactively identify and address resource allocation conflicts or gaps, collaborating with stakeholders to find suitable resolutions. 7. Mentor and guide Level 1 and Senior Associate team members, assisting them in resource allocation activities and fostering their professional development. 8. Drive continuous improvement efforts by identifying process enhancements, implementing best practices, and streamlining resource management workflows. 9. Prepare and present regular reports and dashboards to provide insights on resource utilization, capacity, and performance metrics to stakeholders and senior management. 10. Stay updated on industry trends, emerging technologies, and resource management practices, sharing knowledge and insights with the team. Requirements: 1. Bachelors degree in business administration, Project Management, or a related field. Relevant certifications in resource management or project management are a plus. 2. Extensive experience in resource management or related roles, preferably within a complex organizational setting. 3. Strong analytical and problem-solving skills, with the ability to assess complex resource requirements and make data-driven decisions. 4. Excellent interpersonal and communication skills, with the ability to collaborate effectively with stakeholders at all levels. 5. Proficient in using resource management tools and software to track and manage resource allocation and utilization. 6. Advanced proficiency in Microsoft Excel, including the ability to analyze and present data in a clear and concise manner. 7. Strong organizational and time management abilities, with the capacity to prioritize tasks and meet deadlines in a fast-paced environment. 8. Leadership qualities with the ability to mentor and guide junior team members effectively. 9. Proactive attitude, adaptability to change, and a continuous improvement mindset. 10. Knowledge of project management methodologies and frameworks is desirable. 11. Experience in a supervisory role with proven ability to manage and lead a team. This role requires a higher level of responsibility, including overseeing the work of Senior Associates and ensuring that all resource management activities are carried out effectively and efficiently. The Supervising Associate is expected to have a deeper understanding of resource management practices and a proven track record of leadership.

Key Responsibilities Reporting Develop and maintain regular WFM reports to provide insights into key performance indicators (KPIs), including adherence, occupancy, and service levels. Analyze data to identify trends, patterns, and areas for improvement. Prepare ad-hoc reports as requested by management. Ensure accuracy and timeliness of all reports distributed to stakeholders. Collaborate with other departments to gather data and ensure comprehensive reporting. Staffing Manage the scheduling process to ensure optimal staffing levels and meet business needs. Monitor real-time staffing levels and make adjustments as necessary. Forecast staffing needs based on historical data and anticipated call volumes. Coordinate with recruitment to address staffing gaps. Develop and implement strategies to improve workforce efficiency and productivity. Qualifications Education and Experience Bachelors degree in Business, Statistics, or a related field. 5 to 6 years of experience in workforce management, preferably in a call center environment. Proficiency in WFM software such as Aspect, Verint, or NICE Strong analytical skills and experience with data analysis tools like Excel, SQL, or Power BI. Excellent organizational and multitasking abilities. Strong written and verbal communication skills. Skills and Competencies Attention to detail and a high degree of accuracy in reporting and analysis. Ability to work under pressure and meet tight deadlines. Strong problem-solving skills and the ability to make data-driven decisions. Excellent team player with the ability to work independently.

Role & responsibilities Review staffing demand requests and generate capacity to enable effective staffing on projects based on client needs, scope of work, skills, prior experience, and employee availability. Ensure that all process and quality guidelines are met, and compliance checks are performed while identifying and assigning professionals to work requests. Manage the schedules of business professionals through timely update of bookings in the schedule management tool to ensure accurate projection of employee productivity and availability. Monitor and resolve ongoing over-bookings and staffing conflicts. Minimize staffing gaps, reduce non billable time and optimize staffing during busy periods. Publish effective reports and dashboards to monitor, analyze and report against key KPIs. Preferred candidate profile Graduate in any workstream, with good academic record. 0 1 years of post-qualification work experience in a reputed organization in any domain/industry. Freshers from reputed colleges, that display the required aptitude, confidence, appetite for data and strong inter-personal communication skills can be considered for this role. Excellent interpersonal and communication skills. Ability to follow processes and complete assigned tasks with quality. Good knowledge of MS Excel will be preferred. pls share this opportunity with your friends and colleagues who are in looking for job.

Job Title : Resource Analyst Location State : Karnataka Location City : Bangalore Experience Required : 4 to 5 Year(s) Shift: Rotational Work Mode: Onsite Position Type: Contract Openings: 4 Looking for Immediate joiners only Company Name: VARITE INDIA PRIVATE LIMITED Interested candidate share there updated resume sangeeta.t@varite.com For more information contact sangeeta @ 8929376486 About The Client: An American multinational computer technology company headquartered in Austin, Texas, United States. A global technology provider offers a comprehensive suite of software solutions, encompassing a flagship relational database management system, enterprise resource planning, customer relationship management, and cloud services. Additionally, the company delivers middleware products, business intelligence tools, and industry-specific applications, addressing diverse business needs worldwide. As a key player in application development, it stewards a widely utilized programming language. These software solutions cater to businesses across various industries and are widely adopted for scalability, security, and innovation. About The Job: Ability to establish strong internal / external customer relationships • Strong analytical skills with good communication & presentation skills • Collaborate with project managers and delivery teams to gather information on upcoming project resource needs. • Develop and maintain short- and long-term resource forecasts based on project demand and workforce availability • Participate in weekly or monthly resource management meetings to address any staffing concerns or gaps • Provide available internal and/or external resources (offshore, nearshore, and contractors) to fit project demand and budget. • Allocate available resources efficiently across projects while maintaining balance and ensuring optimal utilization • Have detailed knowledge of assigned consultants skill levels, experience, and staffing preferences. • Actively monitor the selection/acceptance process for assigned resources. • Offer creative solutions when no resources with necessary skill sets are available. • Identify hiring needs based on resource shortages. Assist in securing approvals for new hires and contractors based on resource demand projections. • Track and analyze resource utilization metrics to identify under- or over-utilized resources • Ensure complete and accurate time entry set up in project accounting system consistent with the resource assignment. Drive timely entry of billable time across the team. • Updating the relevant systems on time & maintaining data integrity. • Monitor, consolidate and provide overall practice reports and support ad hoc resourcing reporting. Qualifications: B.TEC/ B.COM/BBA/ MBA How to Apply: Interested candidates are invited to submit their resume using the apply online button on this job post. Equal Opportunity Employer: VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status. Unlock Rewards: Refer Candidates and Earn. If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE. Exp Req - Referral Bonus 0 - 2 Yrs. - INR 5,000 2 - 6 Yrs. - INR 7,500 6 + Yrs. - INR 10,000 About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.

The opportunity Provide operation support for various administrative projects including but not limited mailbox management, managing databases, creation and release of periodic reports, work MS-excel reporting, Content Management, web based publication support, working on dashboard creations and data analysis. Your key responsibilities The role requires someone who can manage a number of concurrent activities, with strong multi-tasking, prioritization, organizational and time management skills. Very good understanding of business functions and operations Ability to prioritize and co-ordinate with multiple people on various variables Ability to liaise with POC's in different regions/offices and work as a team Demonstrated proficiency and experience in MS Office Suite especially in Excel Flexible with working hours Observant with an eye for detail Ability to make sound decisions fast Methodical and systematic approach Analytical and problem solving ability High energy level, confident and assertive Solid research and analytical skills The ability to simplify complex analytical issues and communicate them to a variety of audiences. Strong interpersonal skills Skills and attributes for success Excellent written and oral communication skills in English language Excellent critical thinking skills to decipher the complex business requirements Strong presentational skills; ability to clearly communicate complex messages to a variety of audiences Possess high standard of integrity The ability to work and team effectively with clients and other management personnel. To qualify for the role, you must have 2 to 4 Years in / BPO services/Project Co-Ordination. Experience in multiple systems and applications Prior work experience in a large professional services or financial services company Experience working with clients from different countries (Desirable) Experience working in an business where the primary spoken language is English

Experience Management Senior Associate As an Experience Management Senior Associate, you will be part of an industry leading, high performing and agile team of workforce management professionals providing exceptional client service to our stakeholders and helping our employees gain differential experiences that are aligned to their career aspirations. We provide learning and growth opportunities to build your ability to analyze, innovate, think and act globally. Youll be part of an organization that is focused on optimization, is solution oriented, innovates and provides best in class services to the client serving teams. The opportunity EY Global Delivery Services (EY GDS) is a dynamic and global service delivery network of over 50,000 professionals working across borders, to provide innovative and strategic business solutions to EY member firms and EY clients globally. Experience Management plays a vital role in the firm’s Next Wave strategy and it’s purpose of building a better working world. We offer a great place to work for every person joining EY. At GDS, you will have the opportunity to develop your professional skills in a truly global environment. You will learn and gain experiences from industry leading WFM professionals and a path breaking leadership team. We invest in your learning and development. We’ll help you develop the technical and soft skills you need. We support your professional development with a combination of learning, networking, experiences, and coaching. As part of a 300+ member team, supporting 4 unique Service Lines, you will always have opportunities to showcase your skills and contribute to the firm’s strategic initiatives. Your key responsibilities As an Experience Management Senior Associate, you will work as the staffing lead for the assigned region/service/competency team and will be responsible to work with the service delivery managers in implementing the resource management process and operational efficiency within the business. You will work very closely with the service delivery teams to track, monitor, record and analyze demand pipeline projections, new deals, pursuits and staff augmentation needs. You will monitor and evaluate demand fulfilment options (internal capacity and bench), review external hiring pipeline, assign projects to the available workforce based on skills and experience required on the project. You will also supervise, train and assign responsibilities to associates and senior associates within the team. Some of your key responsibilities include: Ensure compliance to WFM business rules, deployment policies, talent policies and regulatory requirements. Implement staffing plans for (30 – 60 – 90) day pipeline to minimize unfulfilled demands. Coordinate with project managers to capture demand pipeline projections, understand demands heuristics and identify actionable demands. Perform demand – supply searches and share best-fit staffing options from internal resource pool/individuals on bench. Identify suitable staffing options based on matching skills, roles and experiences. Timely update of employee schedules on the schedule management tool (Retain). Timely review and resolution of scheduling conflicts. Minimize bench pipeline through proactive deployment on projects. Responsible to meet assigned KPIs such as employee utilization, time to fulfil demand, unfulfilled demand % and bench aging. Reporting and analytics on business and Operational KPIs. Supervise, mentor and provide functional SME support to the associates in the team. Regular connects with stakeholders. Skills and attributes for success Graduates with 4-7 years of relevant workforce management experience. Understanding of business models, operational and financial aspects of service delivery is mandatory. The suitable candidate should have good analytical skills, can compute staffing demands, validate skills and experiences associated with the demand, identify suitable fulfilment options from the internal pool of professionals available for allocation or on bench and negotiate staffing solutions with the service delivery managers. To qualify for the role, you must have Excellent domain knowledge in resource management, demand planning and MIS. Strong execution skills with focus on meeting timelines and delivering highest quality service. Solution oriented mindset. Excellent verbal and written communication skills. Strong working knowledge of MS Excel, Word and PowerPoint. Excellent teaming and interpersonal skills. Strong time management and analytical skills. Ideally, you’ll also have Minimum experience of 1 year in people management and supervision. Stakeholder management skills. Experience working in a reputed consulting, technology, financial services, accounting or professional services organization.

Experience Management Associate As an Experience Management Associate, you will be part of an industry leading, high performing team of workforce management professionals providing exceptional client service to our stakeholders and helping our employees gain differential experiences that are aligned to their career aspirations. We provide learning and growth opportunities to build your ability to analyze, innovate, think and act globally. Youll be part of an organization that is focused on optimization, is solution oriented, innovates and provides best in class services to the client serving teams. The opportunity EY Global Delivery Services (EY GDS) is a dynamic and global service delivery network of over 50,000 professionals working across borders, to provide innovative and strategic business solutions to EY member firms and EY clients globally. Experience Management plays a vital role in the firm’s Next Wave strategy and it’s purpose of building a better working world. We offer a great place to work for every person joining EY. At GDS, you will have the opportunity to develop your professional skills in a truly global environment. You will learn and gain experiences from industry leading WFM professionals and a path breaking leadership team. We invest in your learning and development. We’ll help you develop the technical and soft skills you need. We support your professional development with a combination of learning, networking, experiences, and coaching. As part of a 300+ member team, supporting 4 unique Service Lines, you will always have opportunities to showcase your skills and contribute to the firm’s strategic initiatives. Your key responsibilities As an Experience Management Associate, you will be responsible for managing staffing demands, monitor the demand intake channels, review demand projections, schedule individuals on projects, optimize employee utilization and bench management. Some of your key responsibilities include: Calculate staff requirements based on demand projections. Create staff schedules to maximize service and minimize cost. Timely update of resource schedules on the schedule management tool (Retain). Timely review and resolution of scheduling conflicts. Proactive review of resource availability/future project demands. Minimize open, unfulfilled demand. Mailbox management. Optimization of resource utilization through effective resource deployment. Basic reporting and analysis. Skills and attributes for success Graduates with 0-1 year of relevant workforce management experience. Non-resource management professionals with 1 year of general work experience in any field of work, that display required skillset competencies can also be hired as Associate in resource management team. To qualify for the role, you must have Good verbal and written communication skills. Basic knowledge of MS Excel. Excellent teaming and interpersonal skills. Positive attitude and ability to excel under tight timelines. Ideally, you’ll also have Experience on workforce management concepts, resource deployment and scheduling.