1538 Resolve Jobs in Delhi - Page 26

About The Role We are seeking a motivated and technically proficient Support Engineer to join our growing team. In this role, you will be responsible for providing timely and effective technical support to our customers. You will be a key part of our customer success team, ensuring customer satisfaction and building strong : Provide Technical Support Diagnose, troubleshoot, and resolve technical issues related to our products and services. Respond to customer inquiries via phone, email, and chat. Provide remote support and guidance to customers. Document troubleshooting steps and resolutions for future reference. Customer Relationship Management Build and maintain positive customer relationships. Communicate clearly and effectively with customers on technical issues. Manage customer expectations and ensure timely resolution of issues. Knowledge Base Management Contribute to and maintain internal and external knowledge base articles. Stay updated on product releases, features, and best practices. Teamwork And Collaboration Collaborate effectively with other support engineers, engineers, and product managers. Participate in team meetings and knowledge sharing : Education : Bachelors degree in Computer Science, Information Technology, or a related field, or equivalent experience. Experience : 2+ years of experience in a technical support role or related field. Technical Skills Strong understanding of networking SQL. Strong understanding of postman and apis. Experience with cloud platforms (AWS, Azure, GCP) is a plus. Familiarity and expertise with any one ticketing tool. Soft Skills Excellent communication and interpersonal skills, both written and verbal. Strong problem-solving and analytical skills. Ability to work independently and as part of a team. Strong customer service orientation and empathy. Good time management and organizational skills. Other On-call availability may be required. Ability to work in a fast-paced and demanding environment. (ref:hirist.tech) Show more Show less

We are seeking a highly skilled MLOps Engineer with experience in Healthcare domain to join our team. The Engineer will be responsible for ensuring the accuracy, performance, and stability of ML models. This role includes continuous monitoring, maintenance, and improvement of ML pipelines, Docker images, and data synchronization processes. Key Responsibilities Model Accuracy & Performance : Perform in-depth analysis of model accuracy. Identify and diagnose issues affecting model accuracy. Collaborate with data scientists to address and rectify model shortcomings. Regularly compare model performance against previous results to identify trends and improvement & Infrastructure Maintenance: Design and implement cloud solutions for MLOps (AWS, Azure, or GCP). Build and maintain CI/CD pipelines using GitLab CI, GitHub Actions, Circle CI, Airflow, or similar tools. Maintain production pipelines and Docker images with the latest model code. Ensure stability and alignment between development and production environments. Model Deployment & Monitoring Manage containerization, deployment, versioning, and monitoring of ML models. Implement automated testing, validation, and quality checks for data science models. Troubleshoot and resolve bugs related to model deployment and data synchronization. Data Synchronization & Reporting Maintain consistent data synchronization across systems. Export and format monthly results for reporting and analysis. Upload and process monthly CSV data into databases. Implement and improve event logic for data insights. Stakeholder Collaboration Provide insights and explanations for model predictions to stakeholders. Collaborate with affiliate teams to address their needs related to predictions and model outputs. Conduct deep-dive analyses on model performance, including feature importance and model : 4+ years of experience as MLOps Engineer. Minimum 2 years experience supporting Healthcare business as MLOps Engineer. Proven experience in designing and implementing cloud-based MLOps solutions (AWS, Azure, GCP). Proficiency in CI/CD pipeline orchestration tools (GitLab CI, GitHub Actions, Circle CI, Airflow). Strong programming skills in Python, Go, Ruby, or Bash. Solid understanding of Linux environments. Hands-on experience with machine learning frameworks (scikit-learn, Keras, PyTorch, TensorFlow). Familiarity with Agile project delivery processes. Strong analytical and problem-solving skills with a quality control mindset. Excellent written and verbal communication skills for effective team coordination. Consulting experience with creativity, critical thinking, project planning, and attention to detail. Knowledge of the US/Europe pharmaceutical market and experience with pharmaceutical data is a plus. Number of Positions : 2. Job Type : Full-Time. Experience Required : 4+ Years (Mandatory: Healthcare Domain experience of 2 years). Location : Gurgaon. Work Mode : Onsite. Shift : UK Shift. (ref:hirist.tech) Show more Show less

About Markovate At Markovate, we dont just follow trends we drive them. We transform businesses through innovative AI and digital solutions that turn vision into reality. Our team harnesses breakthrough technologies to craft bespoke strategies that align seamlessly with our clients' ambitions. From AI consulting and Gen AI development to pioneering AI agents and agentic AI, we empower our partners to lead their industries with forward-thinking precision and unmatched expertise. Note : Please apply only if you are from Delhi NCR. Job Summary We are seeking an experienced and visionary Technical Architect with over 14 years of experience in software development and architecture. The ideal candidate will have a proven track record in client management and working with the latest tech stacks. This role involves leading the design and development of complex software solutions, providing technical guidance to teams, and ensuring the highest standards of quality and performance. Candidate Required Skills 10+ years of experience in software development and architecture. Proven experience in client management and delivering technical solutions that meet client needs. Extensive experience with modern tech stacks such as cloud computing (AWS, Azure, Google Cloud), microservices architecture, containerization (Docker, Kubernetes), and DevOps practices. Strong knowledge of programming languages such as Java, C#, Python, JavaScript, or similar. Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams and stakeholders. Experience with agile development methodologies. Knowledge of Generative AI and machine learning techniques and frameworks. Bachelors or Masters degree in Computer Science, Engineering, or a related field. Job Responsibilities Lead the architectural design and development of complex software solutions using the latest technologies. Collaborate with clients to understand their business needs and translate them into technical requirements and solutions. Provide technical guidance and mentorship to development teams, ensuring the best practices in software design, coding, and testing. Oversee the full software development lifecycle, from initial concept to deployment and maintenance. Conduct code reviews and ensure adherence to architectural standards and design principles. Manage and resolve technical issues and challenges that arise during the development process. Communicate effectively with stakeholders, providing regular updates on project progress and technical solutions. Stay current with emerging technologies and industry trends and incorporate them into project planning and execution. (ref:hirist.tech) Show more Show less

About Markovate At Markovate, we dont just follow trendswe drive them. We transform businesses through innovative AI and digital solutions that turn vision into reality. Our team harnesses breakthrough technologies to craft bespoke strategies that align seamlessly with our clients' ambitions. From AI consulting and Gen AI development to pioneering AI agents and agentic AI, we empower our partners to lead their industries with forward-thinking precision and unmatched expertise. Note : Please apply only if you are from Delhi NCR. Job Summary We are seeking an experienced and visionary Technical Architect with over 14 years of experience in software development and architecture. The ideal candidate will have a proven track record in client management and working with the latest tech stacks. This role involves leading the design and development of complex software solutions, providing technical guidance to teams, and ensuring the highest standards of quality and performance. Candidate Required Skills 14+ years of experience in software development and architecture. Proven experience in client management and delivering technical solutions that meet client needs. Extensive experience with modern tech stacks such as cloud computing (AWS, Azure, Google Cloud), microservices architecture, containerization (Docker, Kubernetes), and DevOps practices. Strong knowledge of programming languages such as Java, C#, Python, JavaScript, or similar. Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams and stakeholders. Experience with agile development methodologies. Knowledge of Generative AI and machine learning techniques and frameworks. Bachelors or Masters degree in Computer Science, Engineering, or a related field. Job Responsibilities Lead the architectural design and development of complex software solutions using the latest technologies. Collaborate with clients to understand their business needs and translate them into technical requirements and solutions. Provide technical guidance and mentorship to development teams, ensuring the best practices in software design, coding, and testing. Oversee the full software development lifecycle, from initial concept to deployment and maintenance. Conduct code reviews and ensure adherence to architectural standards and design principles. Manage and resolve technical issues and challenges that arise during the development process. Communicate effectively with stakeholders, providing regular updates on project progress and technical solutions. Stay current with emerging technologies and industry trends and incorporate them into project planning and execution. (ref:hirist.tech) Show more Show less

We are seeking a talented Firewall Developer to join our team and contribute to the development of cutting-edge firewall solutions. As an SDE 2, you will be responsible for designing, implementing, and maintaining high - performance, secure, and scalable firewall systems. Design and develop robust and efficient firewall modules using PHP and Go. Implement complex network security features, including firewall rules, intrusion detection systems, and VPNs. Optimize firewall performance and scalability. Troubleshoot and resolve complex firewall issues. Collaborate with cross-functional teams to deliver high-quality solutions. Stay up-to-date with the latest network security technologies and trends. Qualifications 4+ years of experience in working with any feature of a Network Firewall. Strong understanding of computer networking concepts, including TCP/IP, UDP, and routing protocols. Proficiency in IPtables or nftables. Experience with asynchronous programming and event-driven architectures. Solid foundation in data structures and algorithms. Strong problem-solving and debugging skills. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Experience with Go programming language is a plus. Preferred Qualifications Experience with cloud-native technologies (e.g., Kubernetes, Docker) Knowledge of security best practices and standards (e.g., OWASP, NIST) Experience with network performance optimization techniques (ref:hirist.tech) Show more Show less

Job Title : Backoffice Support Engineer (Strong SQL) Job Summary We are seeking a detail-oriented and technically skilled Backoffice Support Engineer with strong SQL expertise to join our support team. The ideal candidate will be responsible for resolving internal and external client issues, managing data-related tasks, and supporting key back-office systems and tools. Key Responsibilities Provide technical support for back-office operations and internal teams. Investigate and resolve data issues using advanced SQL queries and analysis. Write and optimize SQL scripts to extract, transform, and report data from large relational databases. Troubleshoot production issues and escalate as necessary, ensuring timely resolution. Monitor scheduled jobs, data pipelines, and system performance metrics. Collaborate with development and QA teams to resolve defects and validate bug fixes. Document processes, incidents, and best practices to improve team efficiency. Perform data audits and reconciliations as needed. Requirements Experience in a fintech, SaaS, or enterprise software environment. Bachelors degree in Computer Science, Information Technology, or a related field (or equivalent experience). 3-6 years of experience in a technical support, back-office operations, or data operations role. Strong proficiency in SQL (e.g., joins, subqueries, stored procedures, data modelling). Experience working with relational databases such as PostgreSQL, MySQL, or SQL Server. Solid understanding of IT support tools and ticketing systems (e.g., Jira, ServiceNow). Knowledge of data integrity, security, and compliance standards. Strong analytical, problem-solving, and communication skills. Ability to work independently and manage multiple priorities in a fast-paced environment. Should have experience working in 24-7 projects and be flexible to work in rotational shifts (morning, evening and night). (ref:hirist.tech) Show more Show less

About PatientHub PatientHub is ClinicMind’s patient engagement suite, powered by the GoHighLevel (GHL) platform and tightly integrated with our EHR, RCM, and AI modules. From automated two‑way texting and online scheduling to funnel pages and review campaigns, PatientHub turns GHL’s raw power into a turnkey growth engine for 2,700+ chiropractic and mental‑health providers. Mission for This Role Leverage 100 % Of GoHighLevel’s Feature Set—Workflows, Triggers, Custom Objects, AI Conversation, SaaS‑Mode Billing, And The REST API—to Deliver a Branded PatientHub Experience That Drives 40 % YoY MRR growth for the PatientHub module. Boosts patient engagement metrics (open rate ≥ 85 %, review‑conversion +30 %). Eliminates “shadow CRMs” by embedding GHL power natively in ClinicMind. Key Responsibilities GHL Platform Mastery Build & maintain SaaS‑Mode templates, snapshots, and sub‑account automations Exploit GHL AI Conversation & “Lead Connector” upgrades the week they drop. Roadmap & Strategy Convert GHL release notes into a 12‑month PatientHub roadmap. Prioritize backlog via impact × effort, aligned to ClinicMind flywheel KPIs. Workflow Engineering Design multi‑step workflows (SMS, email, IVR, Facebook DM, Google MyBiz chat). Publish pre‑built funnel pages and survey forms for specific care plans (e.g., back‑pain lead magnets). Integration and API Manage GHL REST hooks to sync contacts, appointments, and invoices with ClinicMind core services. Own UAT and regression scripts every GHL release cycle. Analytics & Monetization Instrument GHL reporting dashboards; surface KPIs inside ClinicMind BI (Looker). Optimize SaaS‑Mode pricing tiers; manage rebilling margins and churn prevention automations. Compliance & Security Enforce HIPAA, TCPA, CAN‑SPAM within GHL sub‑accounts; review new features for compliance risk. Enablement & Support Deliver snapshot documentation, Loom tutorials, and playbooks for CS, Sales, and onboarding teams. Interface with GHL support & slack channel to resolve platform issues. Qualifications 3-5 years product management OR GHL agency experience building snapshots, workflows, and SaaS‑Mode accounts. Deep knowledge of GoHighLevel APIs, LeadConnector mobile, Webhooks, Custom Tables, and AI Conversation flows. Track record shipping customer‑facing features in an Agile squad (Jira, Figma, Git). Data‑fluency: Looker, SQL, or GHL analytics; comfortable A/B‑testing funnels. Familiarity with HIPAA/TCPA and healthcare marketing compliance. Advantage‑to‑Have Experience integrating GHL with EHR/RCM or other health‑tech systems (e.g., Redox, HL7, FHIR). Chiropractic, PT, or behavioral‑health domain exposure. Certification: GoHighLevel SaaS Pro, Pragmatic Marketing, or CSPO. Must Have High comfort level working on Eastern Time Zone/US Shift Good internet access at home Mobile Hotspot Laptop/Desktop with at least 16 GB Show more Show less

Company Description Alpha Reach Technologies is India’s go-to driver staffing and operations partner, trusted by top names in mobility and logistics—including Uber, Everest Fleet, , Zomato, Swiggy and Blinkit. We specialize in sourcing, onboarding, and managing bike and car drivers at scale to help our clients grow faster and operate more efficiently. Role Description We are seeking a driven and experienced General Manager – Sales & Operations to lead end-to-end operations, build strong client relationships, and drive high-volume driver acquisition. If you thrive in fast-paced environments, love problem-solving, and bring a strong track record in sales and team management, this role is for you. Qualifications 🔹 Client & Revenue Growth Manage and grow key accounts such as Zomato, Rapido, and Everest Fleet Identify upsell opportunities and ensure high-quality service delivery Monitor client KPIs and resolve operational issues swiftly 🔹 Call Center & Conversion Management Lead the outbound call center team for driver engagement and activation Optimize funnel performance and implement process improvements Develop scripts, training modules, and workflows to boost efficiency 🔹 Driver Sourcing & Onboarding Launch and manage new sourcing channels (referrals, partnerships, digital) Partner with marketing and tech teams to scale acquisition efforts Ensure driver onboarding targets are consistently met 🔹 Sales & New Business Development Support the sales team in pitching Alpha Reach to potential clients Build proposals, lead demos, and close deals in the fleet/logistics sector Contribute to business expansion with data-backed strategies 🔹 Data Analysis & Reporting Use Google Sheets, Excel, and dashboards to track performance metrics Create detailed reports and presentations for internal and client use Deliver insights that inform strategic decisions What We’re Looking For 3+ years in sales/operations within fleet management, driver staffing, or logistics Proven experience in managing enterprise accounts and cross-functional teams Strong command of Excel, Google Sheets, and analytics tools Effective communicator with excellent presentation skills Hands-on experience in call-center management is a plus Self-motivated, high ownership mindset with ability to lead remotely Why Join Us? Work with the biggest names in India's mobility ecosystem Own critical sales and operations functions with real business impact Be part of a fast-growing, high-performance team in a leadership role Show more Show less

Job Description At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. As a leading global aerospace company, Boeing develops, manufactures and services commercial airplanes, defense products and space systems for customers in more than 150 countries. As a top U.S. exporter, the company leverages the talents of a global supplier base to advance economic opportunity, sustainability and community impact. Boeing’s team is committed to innovating for the future, leading with sustainability, and cultivating a culture based on the company’s core values of safety, quality and integrity. About Boeing Defense In India Boeing is committed to providing holistic lifecycle solutions for defense customers in India through Boeing Defense India (BDI). BDI serves as the local entity, offering these solutions for government and defense customers in India. BDI plays an important role in the mission readiness and modernization of India’s defense forces. Efficient solutions, timely support, and flawless execution are critical elements of BDI’s commitment to Boeing customers and the Indian aerospace and defense industry. People-driven culture At Boeing, we believe creativity and innovation thrives when every employee is trusted, empowered, and has the flexibility to choose, grow, learn, and explore. We offer variable arrangements depending upon business and customer needs, and professional pursuits that offer greater flexibility in the way our people work. We also believe that collaboration, frequent team engagements, and face-to-face meetings bring together different perspectives and thoughts – enabling every voice to be heard and every perspective to be respected. No matter where or how our teammates work, we are committed to positively shaping people’s careers and being thoughtful about employee wellbeing. With us, you can create and contribute to what matters most in your career, community, country, and world. Join us in powering the progress of global aerospace. Position Overview: Boeing International Contracts & Finance team is currently looking for Experienced Estimating & Pricing Specialist to join their team in New Delhi, India . Position Responsibilities: The Experienced Estimating & Pricing Specialist will be required to perform the listed tasks but not limited to the following: Apply statistical analyses, historical costs and comprehensive knowledge of engineering, operations and support processes. Develop complex estimating and pricing methods for cost estimating relationships. Develop internal controls to ensure compliance with government and company estimating and pricing system requirements. Develop policies and procedures. Identify and resolve system deficiencies and deploy new systems and tools. Develop, deliver and track system training. Participate in internal control audits. Identify, develop and coordinate program database requirements for use in future estimates and pricing. Collect and analyse costs and non-cost data in structured systems. Conduct analysis of data and make recommendations for inclusion as historical data for use by estimators. Develop estimates from complex technical requirements through the design, build and support stages of the program. Coordinate with all functions involved in documenting the statement of work. Prepare basis of estimate and validate reasonableness. Perform complex statistical analyses to identify opportunities, risk and mitigation plans. Develop alternatives to meet customer performance requirements and funding profile. Lead new business proposals. Evaluate and recommend action based upon complex requests for proposals including pricing instructions, special clauses, evaluation criteria, contract terms and conditions and work breakdown structure. Substantiate estimates and pricing with data and analyses to rationalise to management and customers and to support negotiations. Assemble cost or price proposal by integrating the Management, Cost, Technical and Past Performance volumes. Lead the evaluation and development of complex business case alternatives. Perform risk, financial and competitive analyses. Apply a wide range of computational techniques in building financial models for technical solutions. Provide business decision recommendations through analysis of alternatives. Apply comprehensive knowledge of business plans, accounting data and forecasts in the development of direct and indirect rates and factors for use in estimates, pricing and proposals. Identify requirements and develop unique rates based on emerging or changing business requirements. The duties to be undertaken will include those set out in the Employee’s Job Classification or such other duties as reasonably directed by the Company on a permanent or temporary basis. Employer will not sponsor applicants for employment visa status. Basic Qualifications (Required Skills/Experience): Bachelor’s or Master’s Degree with 8 plus years’ experience in estimating & pricing with Finance background Effective written & verbal Communication with US team-mates and customer Ability to work with cross-functional international teams Financial Integration Knowledge Forecast Analysis Business/Financial Modelling Analytical Skills Expert knowledge of MS Excel Knowledge on in-country compliances Preferred Qualifications (Desired Skills/Experience): Prior Pricing and Estimating experience preferably with International exposure Prior knowledge on any pricing tool such as ProPricer etc Typical Education & Experience: Education/experience typically acquired through advanced education (e.g. Bachelor) and typically 9 or more years' related work experience or an equivalent combination of education and experience (e.g. Master+8 years' related work experience.) Applications for this position will be accepted until Jun. 17, 2025 Export Control Requirements: This is not an Export Control position. Education Bachelor's Degree or Equivalent Required Relocation This position offers relocation based on candidate eligibility. Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift Not a Shift Worker (India) Equal Opportunity Employer: We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law. We have teams in more than 65 countries, and each person plays a role in helping us become one of the world’s most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews. Show more Show less

Job Description Join our dynamic team as a Fund Servicing Specialist, where you'll play a crucial role in ensuring seamless transfer agency operations. You'll be at the forefront of processing tasks and resolving inquiries, contributing to our commitment to excellence. Your expertise will be pivotal in managing escalations and delivering exceptional service. Job Summary As a Fund Servicing Specialist within the Transfer Agency Team, you will oversee the delivery of transfer agency operations, ensuring efficient processing and resolution of inquiries. You will act as the primary contact for escalations, maintaining high standards of service. Your role will involve collaboration with various internal teams to ensure timely transaction processing and exception resolution. Job Responsibilities Process and validate tasks, investigate and resolve breaks per established procedures Collaborate with internal transfer agency teams to process transactions and resolve exceptions promptly Respond to and resolve client inquiries efficiently Understand Risk Management to manage issues and exceptions above materiality thresholds Handle day-to-day queries within timelines and escalate issues as needed Attend and lead internal partner meetings to meet or exceed expectations; ensure follow-up resolution Engage actively in team projects Drive continuous improvement initiatives within the team Ensure compliance with regulatory requirements and company policies Facilitate training and development for team members Monitor and report on key performance indicators Required Qualifications, Capabilities, And Skills Demonstrate expertise in Transfer agency, reconciliation, trades & settlements, KYC/AML, or financial markets product knowledge Exhibit strong analytical and problem-solving skills, driving change and enhancing controls Be a self-starter with quick learning ability Communicate effectively with strong oral and written skills, linking strategic messages to goals Manage relationships and partnerships with various constituents, promoting change by influence Lead with proven ability to manage by influence for change Identify and escalate issues proactively Preferred Qualifications, Capabilities, And Skills Hold a Bachelor’s degree or equivalent Show proficiency in advanced financial analysis Display adeptness in project management Demonstrate expertise in regulatory compliance Exhibit strong negotiation skills Possess advanced technical skills Show capability in strategic planning About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Show more Show less

Description The operations administrative role provides support to the management team in a variety of administrative tasks. Key job responsibilities Clear flags in systems and assess attendance point for associates for unexcused absences. Collect/organize time off request forms for Amazonians from managers and associates. Get approvals from managers for vacation requests as required. Ensure proper coding of “time paid not work” and “time not paid, not worked” such as Vacation (vacp)/Paid Personal Time (pers)/Voluntary Time-off (vto)/Lack of Work (low) for Amazon associates. Make points corrections for staffing agency as directed by Amazon Human Resources (HR) Make points corrections for Amazon associates as directed by site leaders or Human Resources Identify, track and reconcile missing: in, out and lunch punches With manager approval, clear discrepancies associated with Time Off Task flags Enter punches for orientation time for staffing agency new hires. Input corrective action documentation into Amazon GAPS system Research associates counseling history as needed to confirm correct level for next counseling, dates of prior counselings, etc. or provide summary of performance history for manager to use in making a recommendation for termination. Submit counselings for both Amazonians and staffing agency associates (including tracking approval and printing for managers to deliver for Amazonians) Print Amazon attendance counselings sent out by HR and organize with other counselings so managers have one complete set of what they need to deliver Print/post rates throughout shift for all associates on set schedule Answer questions for Amazon associates on points/vacp/pers balances as required. Help escalate discrepancies to HR and resolve. Additional Responsibilities may also include: Assisting with safety and dock audits and/or type and publish them for managers Assisting managers run/track production reports, update operations reports as needed, work on projects for creating reports, etc. Basic Qualifications 1+ years of human resources experience Experience with Microsoft Office products and applications Bachelor's degree is minimum Preferred Qualifications Experience in human resources Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ATSPL - Delhi - C58 Job ID: A3004663 Show more Show less

About Us Bain & Company is a global consultancy that helps the world’s most ambitious change makers define the future. Across 65 offices in 40 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition and redefine industries. Since our founding in 1973, we have measured our success by the success of our clients, and we proudly maintain the highest level of client advocacy in the industry. In 2004, the firm established its presence in the Indian market by opening the Bain Capability Center (BCC) in New Delhi. The BCC is now known as BCN (Bain Capability Network) with its nodes across various geographies. BCN is an integral and largest unit of (ECD) Expert Client Delivery. ECD plays a critical role as it adds value to Bain's case teams globally by supporting them with analytics and research solutioning across all industries, specific domains for corporate cases, client development, private equity diligence or Bain intellectual property. The BCN comprises of Consulting Services, Knowledge Services and Shared Services. Who You Will Work With The Consumer Products Center of Expertise collaborates with Bain’s global Consumer Products Practice leadership, client-facing Bain leadership and teams, and with end clients on development and delivery of Bain’s proprietary CP products and solutions. These solutions aim to answer strategic questions of Bain’s CP clients relating to brand strategy (consumer needs, assortment, pricing, distribution), revenue growth management (pricing strategy, promotions, profit pools, trade terms), negotiation strategy with key retailers, optimization of COGS etc. You will work as part of a team comprising of a mix of Director, Managers, Projects Leads, Associates and Analysts, on projects that typically range from 3 weeks to 3 months. Delivery models on projects vary from working as part of a broader global Bain case team, BCN working independently with a Bain Associate Partner / Partner, or BCN working directly with end clients. What You’ll Do Owns an end-to-end client project Ensures timely and high-quality delivery to clients through effective team management (~3-5 Analysts and Associates) Define deliverables; prioritize and set deadlines; review work, provide feedback and ensure quality control Proficient at identifying and using the relevant data / analytical tools to ensure high quality deliverables across all work streams / client questions Identify and proactively engage on critical issues on projects and with clients; Proactively resolve roadblocks, escalate issues as needed Leads and owns work planning, problem solving, hypothesis generation, research and insight generation Go-to-expert on CP sub-sectors and products/tools Experienced with delivering projects relating to brand strategy, revenue management, negotiations, pricing / promotions etc., relevant to the CP industry Proficient on the key data sources / metrics for CP industry and proficient on the analytical tools (alteryx/tableau/etc.) Expertise on 1 or more key sub-sectors within CP covering consumer preferences, trends, market and competitor landscape Leads client communication and engagement Understand client needs and business objectives to derive effective hypothesis Translate data into actionable insights for the client Brainstorm with internal & external stakeholders to understand and resolve complex issues across work streams; Generate and screen realistic answers based on sound reality checks and recommend actionable solutions Effectively manage client and team meetings, deliver clear and professional presentations to the project leadership and client team Show ability to work in a fast-paced working environment; adapt to changing client situations and expectations Exerts strong positive influence regarding hiring, developing, and retaining top talent Create professional development plans to provide effective coaching/training to associates and analysts as direct reports Provide day-to-day coaching on work-planning, problem solving, hypothesis generation and research toolkit; Constructively engage in mutual feedback process with supervisor and direct reportees; Recognize accomplishment and provide concrete, regular, and actionable feedback Deliver performance reviews and recommend performance ratings About You Candidates should be graduates/post-graduates with strong academic records Work experience range in case highest qualification is undergraduate studies – 5-8 years of relevant experience and exposure to management consulting and data analytics relating to market / business / consumer insights, preferably in a global MNC environment within Consumer Products / Retail industry domains Work experience range in case highest qualification is postgraduate studies – 3-6 years of relevant experience and exposure to management consulting and data analytics relating to market / business / consumer insights, preferably in a global MNC environment within Consumer Products / Retail industry domains Professional experience in providing internal/external strategic consulting to Consumer Products clients, aimed at developing go-to-market strategies, negotiation strategies, pricing/promotional plans, cost optimization for clients Proven track record of managing and maintaining multiple client accounts and internal teams Ability to analyze quantitative and qualitative data to identify patterns, opportunities and gaps, and integrate across disparate industry data resources (e.g., Nielsen/IRI, Mintel, Kantar, shopper card data, client financials etc.) Professional experience in analytical tools and techniques including / similar to Alteryx, Tableau, Power BI is mandatory; Understanding of Python, R, and SPSS would be a plus Strong academic credentials, analytical ability and leadership skills Excellent communication skills, can drive senior client/stakeholder level discussions succinctly to favorable outcomes Ability to deal with ambiguity and develop open ended ideas to practical results Maturity to lead by example, willingness to get into detail as required while also balancing delegation effectively A strong team player and demonstrated ability to motivate team members What Makes Us a Great Place To Work We are proud to be consistently recognized as one of the world's best places to work, a champion of diversity and a model of social responsibility. We are currently ranked the #1 consulting firm on Glassdoor’s Best Places to Work list, and we have maintained a spot in the top four on Glassdoor's list for the last 12 years. We believe that diversity, inclusion and collaboration is key to building extraordinary teams. We hire people with exceptional talents, abilities and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally. We are publicly recognized by external parties such as Fortune, Vault, Mogul, Working Mother, Glassdoor and the Human Rights Campaign for being a great place to work for diversity and inclusion, women, LGBTQ and parents.. Show more Show less

About Us Bain & Company is a global consultancy that helps the world’s most ambitious change makers define the future. Across 65 offices in 40 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition and redefine industries. Since our founding in 1973, we have measured our success by the success of our clients, and we proudly maintain the highest level of client advocacy in the industry. In 2004, the firm established its presence in the Indian market by opening the Bain Capability Center (BCC) in New Delhi. The BCC is now known as BCN (Bain Capability Network) with its nodes across various geographies. BCN is an integral and largest unit of (ECD) Expert Client Delivery. ECD plays a critical role as it adds value to Bain's case teams globally by supporting them with analytics and research solutioning across all industries, specific domains for corporate cases, client development, private equity diligence or Bain intellectual property. The BCN comprises of Consulting Services, Knowledge Services and Shared Services. Who you will work with This is an opportunity to be a part of Bain’s AMS CoE, based out of Gurugram office, and specifically support Bain Global case teams on live cases, client development and proposal support. AMS CoE consists of 70+ team members, organized into ~18 teams, working across various sectors such as real estate/construction, heavy machinery, commercial aviation, logistics & transport. You will work on AMS projects and get exposed to various BCN products ranging from go-to-market strategies, industry analysis, and competitive benchmarking to excel models, survey analysis, and ad-hoc studies, on live client cases as well as for business/client development. An Associate works as a team member/contributor on BCN cases, driving the analysis on complex cases with some direction from a Project Leader and occasionally leading simple cases independently. In addition, associates help mentor and coach analysts providing feedback. The expectation is to eventually provide significant direction and support to resolve complex issues and effectively manage client and team meetings. As an Associate, the individual would mostly be working on the following AMS sub-sectors real estate/construction, heavy machinery, commercial aviation, logistics & transport. About You Work experience range in case highest qualification is undergraduate studies – 2-5 years in consulting/ research/ analytics, with hands on experience in AMS sector (Construction, Real Estate, Manufacturing, Airlines, ports, logistics, factory set-up etc.). Prior experience/ familiarity with AMS sector is a must. Work experience range in case highest qualification is postgraduate studies – 0-3 years in consulting/ research/ analytics, with hands on experience in AMS sector (Construction, Real Estate, Manufacturing, Airlines, ports, logistics, factory set-up etc.). Prior experience/ familiarity with AMS sector is a must. Incumbent should be a graduate or post-graduate from top-tier institute or have pursued a commerce/statistical/analytical course from a tier 1 university. Candidate should be currently working in strategy consulting/research-oriented set-up and possess acumen to solve open-ended problems Proficient in research and analysis, as well as able to provide solid business judgment to derive answers in situations where data is not easily available or explicitly published Able to interface with primary client contact (Bain case teams from global offices) Play a bigger role on long-term AMS cases typically 3-12 months duration, with frequent interactions with the case team (and potentially end clients whenever opportunity persists) Display independent secondary research, analytical, and story lining skills Think out-of-the-box to solve for niche case scenarios, through baselining and benchmarking of global best practices Open to intermittent travel to other Bain offices/client locations on live cases What you’ll do May have first-level team management responsibility, which involves allocating and reviewing work to a small team of analysts and conducting performance / feedback discussions Provide content thought leadership & may manage simple cases independently Candidate should be currently working in strategy consulting/research-oriented set-up and possess acumen to solve open-ended problems Proficient in research and analysis, as well as able to provide solid business judgment to derive answers in situations where data is not easily available or explicitly published Able to interface with primary client contact (Bain case teams from ME offices) May have first-level team management responsibility, which involves allocating and reviewing work to a small team of analysts and conducting performance / feedback discussions Provide content thought leadership & may manage simple cases independently What makes us a great place to work We are proud to be consistently recognized as one of the world's best places to work, a champion of diversity and a model of social responsibility. We are currently ranked the #1 consulting firm on Glassdoor’s Best Places to Work list, and we have maintained a spot in the top four on Glassdoor's list for the last 12 years. We believe that diversity, inclusion and collaboration is key to building extraordinary teams. We hire people with exceptional talents, abilities and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally. We are publicly recognized by external parties such as Fortune, Vault, Mogul, Working Mother, Glassdoor and the Human Rights Campaign for being a great place to work for diversity and inclusion, women, LGBTQ and parents.. Show more Show less

Requisition Id : 1603239 As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but who you can become. We believe that it’s your career and ‘It’s yours to build’ which means potential here is limitless and we'll provide you with motivating and fulfilling experiences throughout your career to help you on the path to becoming your best professional self. The opportunity : Senior Project Consultant-GOV-Business Consulting PI-CNS - BC - Transformation Delivery - New Delhi GOV : Our Global Government & Public Sector (GPS) is a network of highly skilled professionals bestowed to serving our clients by bringing best-in-class international experience and insight combined with local knowledge to solve the most critical problems facing governments today. We actively focus on building solutions that help public sector entities face the challenges of the future and reinvent themselves. We have a proud record of helping governments meet their challenges head-on, and we work closely with them to build a world that works better for all citizens. CNS - BC - Transformation Delivery : EY Consulting is building a better working world by transforming businesses through the power of people, technology and innovation. Our client-centric approach focuses on driving long-term value for our clients by solving their most strategic problems. EY Consulting is made up of three sub-service lines: Business Consulting (including Performance Improvement and Risk Consulting), Technology Consulting and People Advisory Services. Business Consulting works with clients to reimagine or transform their business purpose and model; create growth; manage cost and efficiency; respond to market pressures and regulation; and resolve operational challenges. The scope of this team encompasses innovation, strategy and purpose, through deep functional experience in business transformation, finance, supply chain and operations, providing support for the complex and large-scale program and portfolio management. It has multiple fields of play such as: Finance Consulting - helps assess and transform our clients' finance function to improve performance and effectiveness. We help organizations implement service and cost improvement initiatives, and embed a performance management process and culture that unites the business around its core objectives. Business Transformation - a m?ultidisciplinary competency, gathering capabilities in transformation architecture, experience design, business design and transformation execution to problem-solve, design and deliver large scale, multi-year, multi-stakeholder transformation programs. Supply Chain and Operations - we provide a unique combination of industry-specific, strategic, operational and financial insights, digital technology advances and strategic alliance partners to deliver better outcomes and also help clients effect fundamental change in their operations’ performance to support sales growth, become more cost competitive, minimize risk and ensure operational resilience. Your key responsibilities Technical Excellence Carry out diagnostic study to understand the socio-economic conditions in mining affected villages and analyse the impact (or deficit) of existing government schemes/ projects Conduct participatory planning and need assessment exercise in the mining affected villages in the district. Evaluate projects submitted by different stakeholders to be taken up. Converge with various lines to improve effectiveness of interventions on the community. Facilitate the approval of the Annual Action Plans in the Executive Committee and Governing Board. Oversee the implementation of the approved projects through regular field visits and raise flags at appropriate levels in case of potential delays or cost over-runs. Promote community-based monitoring tools like Social Audit of projects executed. Undertake action-research to discover more appropriate ways of doing things. Demonstrate the effectiveness of various projects taken up on the lives of the mining affected communities through various communication mediums. Prepare documentation of success stories, lessons learnt and impact at periodic intervals. Any other duties as may be assigned. Skills and attributes To qualify for the role you must have Qualification PG with minimum five years of experience from a reputed institute with a good academic background Experience Minimum of 5 years total work experience related to project management in private/ public/ non-for-profit sector Minimum of 3 years of experience in implementation of government schemes/ projects What we look for People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful and able to sustain postivie energy, while being adaptable and creative in their approach. What we offer With more than 200,000 clients, 300,000 people globally and 33,000 people in India, EY has become the strongest brand and the most attractive employer in our field, with market-leading growth over compete. Our people work side-by-side with market-leading entrepreneurs, game- changers, disruptors and visionaries. As an organisation, we are investing more time, technology and money, than ever before in skills and learning for our people. At EY, you will have a personalized Career Journey and also the chance to tap into the resources of our career frameworks to better know about your roles, skills and opportunities. EY is equally committed to being an inclusive employer and we strive to achieve the right balance for our people - enabling us to deliver excellent client service whilst allowing our people to build their career as well as focus on their wellbeing. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in building a better working world. Apply now. Show more Show less

Requisition Id : 1603235 As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but who you can become. We believe that it’s your career and ‘It’s yours to build’ which means potential here is limitless and we'll provide you with motivating and fulfilling experiences throughout your career to help you on the path to becoming your best professional self. The opportunity : Senior Consultant-GOV-Business Consulting PI-CNS - BC - Transformation Delivery - New Delhi GOV : Our Global Government & Public Sector (GPS) is a network of highly skilled professionals bestowed to serving our clients by bringing best-in-class international experience and insight combined with local knowledge to solve the most critical problems facing governments today. We actively focus on building solutions that help public sector entities face the challenges of the future and reinvent themselves. We have a proud record of helping governments meet their challenges head-on, and we work closely with them to build a world that works better for all citizens. CNS - BC - Transformation Delivery : EY Consulting is building a better working world by transforming businesses through the power of people, technology and innovation. Our client-centric approach focuses on driving long-term value for our clients by solving their most strategic problems. EY Consulting is made up of three sub-service lines: Business Consulting (including Performance Improvement and Risk Consulting), Technology Consulting and People Advisory Services. Business Consulting works with clients to reimagine or transform their business purpose and model; create growth; manage cost and efficiency; respond to market pressures and regulation; and resolve operational challenges. The scope of this team encompasses innovation, strategy and purpose, through deep functional experience in business transformation, finance, supply chain and operations, providing support for the complex and large-scale program and portfolio management. It has multiple fields of play such as: Finance Consulting - helps assess and transform our clients' finance function to improve performance and effectiveness. We help organizations implement service and cost improvement initiatives, and embed a performance management process and culture that unites the business around its core objectives. Business Transformation - a m?ultidisciplinary competency, gathering capabilities in transformation architecture, experience design, business design and transformation execution to problem-solve, design and deliver large scale, multi-year, multi-stakeholder transformation programs. Supply Chain and Operations - we provide a unique combination of industry-specific, strategic, operational and financial insights, digital technology advances and strategic alliance partners to deliver better outcomes and also help clients effect fundamental change in their operations’ performance to support sales growth, become more cost competitive, minimize risk and ensure operational resilience. Your key responsibilities Technical Excellence Carry out diagnostic study to understand the socio-economic conditions in mining affected villages and analyse the impact (or deficit) of existing government schemes/ projects Conduct participatory planning and need assessment exercise in the mining affected villages in the district. Evaluate projects submitted by different stakeholders to be taken up. Converge with various lines to improve effectiveness of interventions on the community. Facilitate the approval of the Annual Action Plans in the Executive Committee and Governing Board. Oversee the implementation of the approved projects through regular field visits and raise flags at appropriate levels in case of potential delays or cost over-runs. Promote community-based monitoring tools like Social Audit of projects executed. Undertake action-research to discover more appropriate ways of doing things. Demonstrate the effectiveness of various projects taken up on the lives of the mining affected communities through various communication mediums. Prepare documentation of success stories, lessons learnt and impact at periodic intervals. Any other duties as may be assigned. Skills and attributes To qualify for the role you must have Qualification PG with minimum five years of experience from a reputed institute with a good academic background Experience Minimum of 5 years total work experience related to project management in private/ public/ non-for-profit sector Minimum of 3 years of experience in implementation of government schemes/ projects What we look for People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful and able to sustain postivie energy, while being adaptable and creative in their approach. What we offer With more than 200,000 clients, 300,000 people globally and 33,000 people in India, EY has become the strongest brand and the most attractive employer in our field, with market-leading growth over compete. Our people work side-by-side with market-leading entrepreneurs, game- changers, disruptors and visionaries. As an organisation, we are investing more time, technology and money, than ever before in skills and learning for our people. At EY, you will have a personalized Career Journey and also the chance to tap into the resources of our career frameworks to better know about your roles, skills and opportunities. EY is equally committed to being an inclusive employer and we strive to achieve the right balance for our people - enabling us to deliver excellent client service whilst allowing our people to build their career as well as focus on their wellbeing. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in building a better working world. Apply now. Show more Show less

Who is ERM? ERM is a leading global sustainability consulting firm, committed for nearly 50 years to helping organizations navigate complex environmental, social, and governance (ESG) challenges. We bring together a diverse and inclusive community of experts across regions and disciplines, providing a truly multicultural environment that fosters collaboration, professional growth, and meaningful global exposure. As a people-first organization, ERM values well-being, career development, and the power of collective expertise to drive sustainable impact for our clients—and the planet. Introducing our new Global Delivery Centre (GDC) Our Global Delivery Centre (GDC) in India is a unified platform designed to deliver high-value services and solutions to ERM’s global clientele. By centralizing key business and consulting functions, we streamline operations, optimize service delivery, and enable our teams to focus on what matters most—advising clients on sustainability challenges with agility and innovation. Through the GDC, you will collaborate with international teams, leverage emerging technologies, and further enhance ERM’s commitment to excellence—amplifying our shared mission to make a lasting, positive impact. Job Objective The Financial Project Manager / Project Accounting (PA) team at ERM is a function that resides within the Finance Department, responsible for closely partnering with ERM's consultant teams to ensure proper administration and financial health of client projects, from inception through close. This highly critical team is vital in ERM reaching important KPIs, including NR, PBBIT/EBITDA, and WIP DSO. ERM is seeking a Project Accounting Lead, who will both fulfill the Project Accounting responsibilities as well as provide leadership and coaching to the Associate team members on their day-to-day activities, including accurate and efficient project set up within ERM's systems, maintaining accurate financial and administrative records, facilitating the client invoicing process, and proper closure of the project upon completion. As the Lead, this individual would also support the team in resolving escalations and other challenging situations. In addition, the Lead responsibilities include helping recruit, onboard/train, and operationally manage the Associates on the team. Key Accountabilities & Responsibilities % Time Responsibilities include (but not limited to): Oversee PA Staff Set up projects with accurate structure, budgets, and project team access and billing rates Partner with project teams to process method of resolution to clear variances Obtain project team approval to ensure accurate invoices, this may involve corrections including transferring of time and rate adjustments Reach WIP DSO goals by sending invoices to clients in a timely manner Regularly review activity of projects to close projects after completion of work Resolve outstanding issues by escalating to PA leadership, other Finance leadership, and/or project teams as needed Meet individual and team performance KPIs Ensure compliance to ERM policies and procedures Influence And Decision Making Authority Job Requirements & Capabilities Qualifications: High School Diploma (Bachelors preferred) Five to eight years of project accounting (billing) experience (professional services experience preferred) Ability to work 2nd shift In-office during onboarding, then transition to hybrid (3 days/week) Bachelor’s degree in accounting, Finance, Business Administration, or a related field. Professional certification such as CA, CMA, CPA, or equivalent is preferred Job specific capabilities/skills: Ability to communicate effectively and professionally with both internal and external customers, across all levels and functions Ability to work with minimal direction and in a highly collaborative manner to meet required deadlines and perform all necessary tasks Strong organizational skills and attention to detail to prioritize tasks effectively and complete them accurately Highly motivated with strong work ethic to own and drive tasks to full resolution Strong computer skills, including Excel (BST experience preferred) Show more Show less

🎬 We’re Hiring – Full-Time Video Editor (Onsite)🎥 📍 Location - Rohini Sector 3, Near Maharaja Agrasen Bhawan 🕒 Type - Full-Time (Onsite) 💰 Salary - 15k - 25k (Fixed Salary) About Keynine Creative - We’re a full-service creative agency specializing in branding, web design, performance marketing, and social media management. We help brands craft compelling narratives and stand out across all digital platforms with premium visuals and storytelling. Your Role - As a full-time Video Editor, you’ll work closely with our creative team to conceptualize, shoot, and edit high-impact video content for social media, YouTube, digital ads, and brand campaigns. You’ll not only be editing, but also bringing stories to life through motion graphics, sound design, and color grading. What You’ll Do - 🎯 Plan, shoot, and edit high-performing video content 🎯 Add dynamic transitions, text effects, motion graphics, and brand elements 🎯 Execute sound design for maximum audio clarity and impact 🎯 Apply professional color grading for a polished final product 🎯 Optimize video content for Reels, Shorts, Ads & Stories 🎯 Work with the creative team on storyboarding and content direction 🎯 Maintain organized project files and video asset library 🎯 Ensure all content aligns with brand guidelines and tone What We’re Looking For - ✅ Proficiency in Premiere Pro, Final Cut Pro, DaVinci Resolve, or CapCut. ✅ Strong grasp of After Effects for motion graphics and animation ✅ Hands-on experience in shooting reels with a good understanding of angles, lighting & framing ✅ Excellent in sound design & color grading ✅ Creative eye for storytelling and pacing ✅ Reliable, deadline-driven, and a great communicator ✅ A strong portfolio or showreel is mandatory Why Join Us? 🌟 Creative freedom on exciting and diverse brand projects. 🌟 Work with a young, energetic, and collaborative team. 🌟 Room to experiment, learn, and grow within the company. 🌟 Opportunity to build a standout portfolio working with top brands. 📩 Apply Now Send your resume + portfolio / showreel to - 📧 [connect@key9creative.com] Let’s create scroll-stopping stories together! 🚀 Show more Show less

Requisition Id : 1603255 As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but who you can become. We believe that it’s your career and ‘It’s yours to build’ which means potential here is limitless and we'll provide you with motivating and fulfilling experiences throughout your career to help you on the path to becoming your best professional self. The opportunity : Associate Consultant-GOV-Business Consulting PI-CNS - BC - Transformation Delivery - New Delhi GOV : Our Global Government & Public Sector (GPS) is a network of highly skilled professionals bestowed to serving our clients by bringing best-in-class international experience and insight combined with local knowledge to solve the most critical problems facing governments today. We actively focus on building solutions that help public sector entities face the challenges of the future and reinvent themselves. We have a proud record of helping governments meet their challenges head-on, and we work closely with them to build a world that works better for all citizens. CNS - BC - Transformation Delivery : EY Consulting is building a better working world by transforming businesses through the power of people, technology and innovation. Our client-centric approach focuses on driving long-term value for our clients by solving their most strategic problems. EY Consulting is made up of three sub-service lines: Business Consulting (including Performance Improvement and Risk Consulting), Technology Consulting and People Advisory Services. Business Consulting works with clients to reimagine or transform their business purpose and model; create growth; manage cost and efficiency; respond to market pressures and regulation; and resolve operational challenges. The scope of this team encompasses innovation, strategy and purpose, through deep functional experience in business transformation, finance, supply chain and operations, providing support for the complex and large-scale program and portfolio management. It has multiple fields of play such as: Finance Consulting - helps assess and transform our clients' finance function to improve performance and effectiveness. We help organizations implement service and cost improvement initiatives, and embed a performance management process and culture that unites the business around its core objectives. Business Transformation - a m?ultidisciplinary competency, gathering capabilities in transformation architecture, experience design, business design and transformation execution to problem-solve, design and deliver large scale, multi-year, multi-stakeholder transformation programs. Supply Chain and Operations - we provide a unique combination of industry-specific, strategic, operational and financial insights, digital technology advances and strategic alliance partners to deliver better outcomes and also help clients effect fundamental change in their operations’ performance to support sales growth, become more cost competitive, minimize risk and ensure operational resilience. Your key responsibilities Technical Excellence Understand and document clients’ business processes and requirements, performing root cause analysis, developing business cases and interviewing various resources to gather required information Attend training programs and exhibit through knowledge of advisory methodology and consulting attributes. Develop Sector focus gradually (basic understanding of the industry, trends, issues/challenges & key players) based on the industry group alignment. Exhibit initiative and participate in corporate social and team events. To further promote to a senior role, skills such as identifying issues and forming hypothesis; presenting findings and recommendations to clients; implementing recommendations; managing work streams within a project; leading analysts on specified work tasks need to be developed. Skills and attributes for success MS-Office (Excel and Powerpoint) with advanced level application Fair competence in research methodologies (Primary and Secondary research) Strong business analysis skills Excel modelling Excellent interpersonal skills to develop relationships with clients and team Skills and attributes To qualify for the role you must have Qualification B.E. / B.Tech. or CA + MBA (preferably from a reputed institute with a good academic background Experience 0-3 years of relevant experience Consulting background (preferably) or Industry background (Business excellence / functional role) with significant expertise in at least three of the areas listed – Business transformation, Business process Re-engineering, Market assessment, Post-merger integration, Strategy and Business planning, Sales and Marketing improvement / transformation, Strategic Cost Reduction, Supply Chain Management / transformation Expertise in two or more of the areas listed - Procurement / Integrated Planning / Network Design / Supply Chain / Sales and Marketing / Strategy / Logistics What we look for People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful and able to sustain postivie energy, while being adaptable and creative in their approach. What we offer With more than 200,000 clients, 300,000 people globally and 33,000 people in India, EY has become the strongest brand and the most attractive employer in our field, with market-leading growth over compete. Our people work side-by-side with market-leading entrepreneurs, game- changers, disruptors and visionaries. As an organisation, we are investing more time, technology and money, than ever before in skills and learning for our people. At EY, you will have a personalized Career Journey and also the chance to tap into the resources of our career frameworks to better know about your roles, skills and opportunities. EY is equally committed to being an inclusive employer and we strive to achieve the right balance for our people - enabling us to deliver excellent client service whilst allowing our people to build their career as well as focus on their wellbeing. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in building a better working world. Apply now. Show more Show less

Requisition Id : 1603245 As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but who you can become. We believe that it’s your career and ‘It’s yours to build’ which means potential here is limitless and we'll provide you with motivating and fulfilling experiences throughout your career to help you on the path to becoming your best professional self. The opportunity : Senior Project Consultant-GOV-Business Consulting PI-CNS - BC - Transformation Delivery - New Delhi GOV : Our Global Government & Public Sector (GPS) is a network of highly skilled professionals bestowed to serving our clients by bringing best-in-class international experience and insight combined with local knowledge to solve the most critical problems facing governments today. We actively focus on building solutions that help public sector entities face the challenges of the future and reinvent themselves. We have a proud record of helping governments meet their challenges head-on, and we work closely with them to build a world that works better for all citizens. CNS - BC - Transformation Delivery : EY Consulting is building a better working world by transforming businesses through the power of people, technology and innovation. Our client-centric approach focuses on driving long-term value for our clients by solving their most strategic problems. EY Consulting is made up of three sub-service lines: Business Consulting (including Performance Improvement and Risk Consulting), Technology Consulting and People Advisory Services. Business Consulting works with clients to reimagine or transform their business purpose and model; create growth; manage cost and efficiency; respond to market pressures and regulation; and resolve operational challenges. The scope of this team encompasses innovation, strategy and purpose, through deep functional experience in business transformation, finance, supply chain and operations, providing support for the complex and large-scale program and portfolio management. It has multiple fields of play such as: Finance Consulting - helps assess and transform our clients' finance function to improve performance and effectiveness. We help organizations implement service and cost improvement initiatives, and embed a performance management process and culture that unites the business around its core objectives. Business Transformation - a m?ultidisciplinary competency, gathering capabilities in transformation architecture, experience design, business design and transformation execution to problem-solve, design and deliver large scale, multi-year, multi-stakeholder transformation programs. Supply Chain and Operations - we provide a unique combination of industry-specific, strategic, operational and financial insights, digital technology advances and strategic alliance partners to deliver better outcomes and also help clients effect fundamental change in their operations’ performance to support sales growth, become more cost competitive, minimize risk and ensure operational resilience. Your key responsibilities Technical Excellence Carry out diagnostic study to understand the socio-economic conditions in mining affected villages and analyse the impact (or deficit) of existing government schemes/ projects Conduct participatory planning and need assessment exercise in the mining affected villages in the district. Evaluate projects submitted by different stakeholders to be taken up. Converge with various lines to improve effectiveness of interventions on the community. Facilitate the approval of the Annual Action Plans in the Executive Committee and Governing Board. Oversee the implementation of the approved projects through regular field visits and raise flags at appropriate levels in case of potential delays or cost over-runs. Promote community-based monitoring tools like Social Audit of projects executed. Undertake action-research to discover more appropriate ways of doing things. Demonstrate the effectiveness of various projects taken up on the lives of the mining affected communities through various communication mediums. Prepare documentation of success stories, lessons learnt and impact at periodic intervals. Any other duties as may be assigned. Skills and attributes To qualify for the role you must have Qualification PG with minimum five years of experience from a reputed institute with a good academic background Experience Minimum of 5 years total work experience related to project management in private/ public/ non-for-profit sector Minimum of 3 years of experience in implementation of government schemes/ projects What we look for People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful and able to sustain postivie energy, while being adaptable and creative in their approach. What we offer With more than 200,000 clients, 300,000 people globally and 33,000 people in India, EY has become the strongest brand and the most attractive employer in our field, with market-leading growth over compete. Our people work side-by-side with market-leading entrepreneurs, game- changers, disruptors and visionaries. As an organisation, we are investing more time, technology and money, than ever before in skills and learning for our people. At EY, you will have a personalized Career Journey and also the chance to tap into the resources of our career frameworks to better know about your roles, skills and opportunities. EY is equally committed to being an inclusive employer and we strive to achieve the right balance for our people - enabling us to deliver excellent client service whilst allowing our people to build their career as well as focus on their wellbeing. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in building a better working world. Apply now. Show more Show less

Requisition Id : 1603222 As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but who you can become. We believe that it’s your career and ‘It’s yours to build’ which means potential here is limitless and we'll provide you with motivating and fulfilling experiences throughout your career to help you on the path to becoming your best professional self. The opportunity : Senior Consultant-GOV-Business Consulting PI-CNS - BC - Transformation Delivery - New Delhi GOV : Our Global Government & Public Sector (GPS) is a network of highly skilled professionals bestowed to serving our clients by bringing best-in-class international experience and insight combined with local knowledge to solve the most critical problems facing governments today. We actively focus on building solutions that help public sector entities face the challenges of the future and reinvent themselves. We have a proud record of helping governments meet their challenges head-on, and we work closely with them to build a world that works better for all citizens. CNS - BC - Transformation Delivery : EY Consulting is building a better working world by transforming businesses through the power of people, technology and innovation. Our client-centric approach focuses on driving long-term value for our clients by solving their most strategic problems. EY Consulting is made up of three sub-service lines: Business Consulting (including Performance Improvement and Risk Consulting), Technology Consulting and People Advisory Services. Business Consulting works with clients to reimagine or transform their business purpose and model; create growth; manage cost and efficiency; respond to market pressures and regulation; and resolve operational challenges. The scope of this team encompasses innovation, strategy and purpose, through deep functional experience in business transformation, finance, supply chain and operations, providing support for the complex and large-scale program and portfolio management. It has multiple fields of play such as: Finance Consulting - helps assess and transform our clients' finance function to improve performance and effectiveness. We help organizations implement service and cost improvement initiatives, and embed a performance management process and culture that unites the business around its core objectives. Business Transformation - a m?ultidisciplinary competency, gathering capabilities in transformation architecture, experience design, business design and transformation execution to problem-solve, design and deliver large scale, multi-year, multi-stakeholder transformation programs. Supply Chain and Operations - we provide a unique combination of industry-specific, strategic, operational and financial insights, digital technology advances and strategic alliance partners to deliver better outcomes and also help clients effect fundamental change in their operations’ performance to support sales growth, become more cost competitive, minimize risk and ensure operational resilience. Your key responsibilities Technical Excellence Carry out diagnostic study to understand the socio-economic conditions in mining affected villages and analyse the impact (or deficit) of existing government schemes/ projects Conduct participatory planning and need assessment exercise in the mining affected villages in the district. Evaluate projects submitted by different stakeholders to be taken up. Converge with various lines to improve effectiveness of interventions on the community. Facilitate the approval of the Annual Action Plans in the Executive Committee and Governing Board. Oversee the implementation of the approved projects through regular field visits and raise flags at appropriate levels in case of potential delays or cost over-runs. Promote community-based monitoring tools like Social Audit of projects executed. Undertake action-research to discover more appropriate ways of doing things. Demonstrate the effectiveness of various projects taken up on the lives of the mining affected communities through various communication mediums. Prepare documentation of success stories, lessons learnt and impact at periodic intervals. Any other duties as may be assigned. Skills and attributes To qualify for the role you must have Qualification PG with minimum five years of experience from a reputed institute with a good academic background Experience Minimum of 5 years total work experience related to project management in private/ public/ non-for-profit sector Minimum of 3 years of experience in implementation of government schemes/ projects What we look for People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful and able to sustain postivie energy, while being adaptable and creative in their approach. What we offer With more than 200,000 clients, 300,000 people globally and 33,000 people in India, EY has become the strongest brand and the most attractive employer in our field, with market-leading growth over compete. Our people work side-by-side with market-leading entrepreneurs, game- changers, disruptors and visionaries. As an organisation, we are investing more time, technology and money, than ever before in skills and learning for our people. At EY, you will have a personalized Career Journey and also the chance to tap into the resources of our career frameworks to better know about your roles, skills and opportunities. EY is equally committed to being an inclusive employer and we strive to achieve the right balance for our people - enabling us to deliver excellent client service whilst allowing our people to build their career as well as focus on their wellbeing. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in building a better working world. Apply now. Show more Show less

Job Overview: We’re looking for an experienced HR Manager to take charge of core HR functions across our group—recruitment, onboarding, payroll, compliance, and employee relations. This role is key to keeping our operations smooth, our teams motivated, and our systems in check. You’ll work closely with the leadership team, help shape the work culture. If you’re someone who believes in structure, fairness, and people-first thinking, this is a role where your work will truly matter. Key Responsibilities: Manage end-to-end recruitment and onboarding Maintain employee records and documentation Handle payroll, attendance, and leave management Ensure compliance with HR policies and labor laws Coordinate performance reviews and feedback cycles Support employee engagement and internal communication Resolve workplace issues with fairness and discretion Assist management in shaping a strong work culture Requirements: 4+ years of experience (minimum) in core HR functions Strong knowledge of payroll and labor compliance Good communication and organizational skills Ability to handle multiple clinics/teams simultaneously Comfortable working in a fast-paced, people-centric environment What We Offer: A supportive work culture with space to grow Opportunity to work directly with the leadership team Exposure to both clinical and corporate HR operations Competitive salary Show more Show less

Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions across 600 branches across the country. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits (incl. structured solutions for NRI), investments, insurance, mortgages, credit cards and personal loans to help our customers realise their dreams and aspirations at every life stage. Job Purpose To deliver exceptional volume and revenue performance by acquiring and engaging with DBS Treasures clients having an AUM => INR 20 Million through “need-based approach” and ensure client coverage and product penetration through cross-sell and up-sell of DBS products and services To manage & maintain the highest customer satisfaction and service levels through pro-active client engagement & relationship management, coordinating internally with DBS Service and Distribution and Product team Key Accountabilities Acquire and upgrade quality Treasures clients in the branch location areas Engage with existing customers to deepen the wallet share through retention and growth of AUM Accountable for achieving monthly & annual volume and revenue objective, as agreed Ensure activation of e-Channels (I-Banking / M-Banking/ Online MF/Debit Card) and Savings Book growth Ensure proper implementation & execution of product strategies through effective relationship management Develop the client trust and loyalty for entrenched relationship with DBS through lifestyle and beyond banking propositions Ensure optimum product mix and new- to- product clients aimed at customer level profitability and enhancing client coverage Drive and deliver exemplary customer service in the local market and uphold DBS service standards Ensure internal and regulatory compliance through strict adherence to DBS sales process, timely risk reviews and exercising due diligence while on-boarding Ensure exemplary service delivery of these clients by building appropriate workflows and processes incl. doorstep banking etc Job Duties & Responsibilities Establish, manage and grow the AUM of the elite Treasures Client segment by acquiring and nurturing the client having AUM => INR 10 M Ensure timely portfolio review by jointly engaging with Wealth / Investment / Insurance specialist with clients Ensure complete knowledge of all products & services through continuous skill and knowledge improvement Resolve customer queries and complaints within the agreed TAT as per the DBS customer service policy Provide feedback on market, competition and products, suggest innovations & ideas for continuous product and service improvements Keep attuned to the current economic and financial markets to be current and proficient to ensure effective engagement with the elite segment of Treasures customers Coordinate and work closely with CBG Relationship Manager peer groups and colleagues, Service teams, Product specialist at branches to ensure that team objectives are met through an environment that nurtures harmony and collaboration through team work Work closely with the Line Manager and City / Cluster Head to ensure achievement of common team and Branch objectives Ensure internal and regulatory compliance and address operational risks if any, e.g. Health & Safety standards, security of premises, AML / KYC and ongoing risk reviews To exercise appropriate due diligence while on-boarding and engaging with clients Establish DBS as a primary banker for clients and as a prominent wealth management provider in India Organize exclusive lifestyle, sports , music and such other elite engagement events and activities for prospect generation , entrench existing relationship and reinforce the DBS brand in the Private Wealth management space Requirements Minimum 10 years of experience in HNI Sales / Wealth Management / Private Banking segment Sound understanding of financial planning and wealth management products in India In-depth knowledge of local market and competition AMFI / IRDAI / FEDAI certified candidates with BCSBI certification would be an added advantage Education / Preferred Qualifications Graduate / Post Graduate with MBA in relevant field Core Competencies Effective probing and listening skills Strong Relationship Management and influencing skills Self-driven and ambitious Good written and verbal communication skills Results-orientated & the ability to deliver results under pressure Understanding of competitive positioning Strong service orientation, customer-centric behavior Focused on developing image and good will of the brand Creative, inquisitive mind with problem solving abilities Ability to deliver results within tight timelines Attention to details, analyzing abilities Technical Competencies Understanding of HNI Sales/ wealth management product suite, platforms and operational procedures Understanding of banking and para-banking guidelines issued by RBI (local regulations in India) and local laws and regulations that impact businesses in general Understanding of KYC requirements & Anti-money Laundering Policies Knowledge of financial markets and products to assist in meaningful engagement with clients Work Relationship Management of clients and prospects for acquisition and deepening of wallet share Close interaction with Treasures Elite Team Leader, City / Cluster Head, Branch Service and Operations team to ensure consistent delivery of volume and revenue targets Close and regular interaction with Branch Product specialists for effective skill / knowledge development of self and explore potential in existing book through joint engagement with clients Mandatory Training GCAP (Group Customer Acceptance Policy) BCAP (Business Customer Acceptance Policy) AML (Anti Money Laundering) and KYC Guidelines PIP (Personal Investment Policy) ORM (Operational Risk Management) Information Security Policy DBS India - Culture & Behaviors Performance through Value Based Propositions Ensure customer focus by delighting customers & reduce complaints Build pride and passion to protect, maintain and enhance DBS’ image and reputation Enhance knowledge base, build skill sets & develop competencies Execute at speed while maintaining error free operations Maintain the highest standards of honesty and integrity Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements . Primary Location India-Delhi-Vasant Vihar Job Relationship Management Schedule Regular Job Type Full-time Job Posting Jun 10, 2025, 7:19:14 PM Show more Show less

Key Responsibilities: Handle day-to-day accounting operations, general ledger maintenance, and reconciliations. Ensure accurate and timely TDS deductions and related compliance. Manage end-to-end GST reconciliations and resolve mismatches efficiently. Familiar with processing weekly payouts, ensuring accuracy, compliance, and timeliness Maintain accurate books of accounts in line with accounting standards and tax laws for monthly closings. Prepare and assist in MIS reports, audit documentation, and financial analysis. Monitor and control accounts payable and receivable. Work closely with auditors for statutory, internal, and tax audits Skills Required: Strong knowledge of TDS, GST, and accounting principles. Proficient in MS Excel (VLOOKUP, Pivot Tables, IF statements, and other advanced formulas). Comfortable with accounting software such as Zoho Books, etc. Strong analytical and problem-solving skills. Excellent attention to detail and time management. Preferred Candidate: Experience in a CA firm will be highly preferred. Should be able to join immediately or within 20 days. Familiarity with weekly payment processes is a plus. Strong communication and interpersonal skills with a team-oriented approach Show more Show less

Job Title: SEO Executive Min Experience: 2-3 yrs Role Overview: We are seeking an experienced SEO professional to join our marketing team. The ideal candidate will have a proven track record in optimizing digital presence. You will drive organic search visibility, enhance website rankings, and contribute to brand growth. Key Responsibilities: · Conduct comprehensive keyword research aligned with FMCG product categories, consumer trends, and brand positioning. · Develop and implement effective SEO strategies tailored to the FMCG market to increase organic traffic and conversions. · Optimize on-page elements including meta tags, headers, content structure, URLs, and internal linking. · Monitor and analyze website performance, rankings, traffic, and conversion rates using SEO tools like Google Analytics, Google Search Console, SEMrush, Ahrefs, etc. · Perform competitive analysis to identify opportunities and threats within the FMCG sector. · Collaborate closely with content creators, social media teams, and product managers to ensure SEO best practices are integrated across all digital platforms. · Execute technical SEO audits to identify and resolve issues impacting site performance, crawling, indexing, and UX. · Stay up-to-date with industry trends, algorithm updates, and best practices in SEO and digital marketing. · Provide actionable insights and regular reports to stakeholders, demonstrating SEO performance and ROI. Qualifications: · Bachelor’s degree in Marketing, Communications, Business, or a related field. · Minimum 2-3 years of proven SEO experience, preferably within the FMCG industry. · Hands-on experience with SEO tools such as Google Analytics, Google Search Console, SEMrush, Ahrefs, Moz, Screaming Frog, etc. · Strong understanding of FMCG consumer behaviors, product lifecycle, and e-commerce shopping trends. · Excellent analytical skills, ability to interpret data, and derive actionable insights. · Strong written and verbal communication skills. Preferred Skills: · Familiarity with handling & optimizing Shopify websites. · Experience in e-commerce SEO. · Knowledge of basic HTML, CSS, and JavaScript. · Google Ads experience is an added advantage. Show more Show less

Overview The key Account Manager reports to the India Business Manager for Toxicology. Responsible for building and maintaining strong relationships distributors and where possible the end user clients. Uses their sales, market and relationship skills to identify growth opportunities, negotiate contracts, work to resolve issues, driving business growth and client satisfaction Responsibilities Technical / Operational Possess and apply detailed product knowledge as well as thorough knowledge of client's business. Responsible for the direct sales process, aiming at meeting and/or exceeding sales targets. Oversees sales expansion, introduce new products/services to clients and organize visits to current and potential clients. Submit short and long-range sales plans and prepare sales strategies utilizing available marketing programs to reach nominated targets. Responsible for retaining long-term customer relationships with established clients. Ensure that clients receive high quality customer service. Inform clients of new products and services as they are introduced, migrate information to appropriate sales representative when clients have additional service needs. Internal Systems and Processes Enhance knowledge of CRM Sales Force SFDC Lightening Adherence to company’s reporting deadlines and governance framework Manage the development of systems and processes that ensure efficient delivery of Toxicology products and services. Customers Work closely with country business manager to help identify growth opportunities, sales direction Management of end user customer and distributor relationaships Involvement in distributor contract management. Financial Achieve monthly, quarterly and annual revenue targets Manage delegated operational expenditure to within budget Report weekly, monthly and annually to required internal partners Conduct Ensure all activities carried out by self are in accordance with legislative employment policies, health & safety requirements and corporate policy Promote a standard of excellence for quality and customer focus at Abbott Promote awareness of compliance requirements throughout the organisation Uphold Abbott’s Code of Business Conduct Live our Abbott Values – Pioneering, Achieving, Caring, Enduring Reporting to Business Manager Toxicology India Qualifications and Experience Essential Education level - Associates Degree (± 13 years) Min 3 Years of experience in a similar role, preferably within medical device or consumable sales or security/police sales. Desirable Post Graduate Business qualification Knowledge of Toxicology industry and major participants Competencies and Attributes Technical / Operational Negotiation skills Experienced in working with Global or Regional Marketing or Commercial Excellence. An innovative solutions developer and provider Proven ability to develop relationships at all levels of an organization Proficient in current marketing practices and principles Well-developed written and verbal communication skills Highly developed presentation skills Internal Systems and Processes Proficiency in SalesForce.com & PowerBI: highly regarded Ability to utilise business software e.g. MS Office, MRP systems, CRM systems Ability to plan and prioritise work according to business needs and change focus when required Customers and external stakeholders Strong interpersonal communication skills Highly competent oral and written communication skills Highest levels of integrity and diplomacy Capacity to maintain the highest levels of confidentiality internally and externally