Job Title: Guest Relationship Executive/ Guest Relationship Senior Executive Location: Khan Market, Vasant Kunj, Saket Department: Retail Operations/ Outlet Sales Reports To: Store Manager / Area Manager Employment Type: Full-Time (9 hours shift) Job Summary: We are looking for a dedicated and customer-focused Executives to manage day-to-day operations at our cake and chocolate store. The ideal candidate should have strong communication skills, a passion for desserts, and the ability to deliver an exceptional customer experience. Key Responsibilities: Greet and assist customers, providing information on products, offers, and customizations. Manage the outlet’s daily operations including opening, closing, and cleanliness. Maintain inventory levels and coordinate with the team for product availability. Ensure proper display of cakes, chocolates, and other items as per brand standards. Handle billing, payments, and POS system operations accurately. Take and process custom cake and gift orders, ensuring timely delivery and customer satisfaction. Monitor and maintain hygiene, food safety, and cleanliness standards in the store. Manage and train outlet staff (if applicable). Handle customer complaints and feedback in a professional and solution-oriented manner. Support promotional activities and seasonal campaigns within the outlet. Prepare daily sales reports and coordinate with the accounts or head office team. Key Requirements: Minimum 0-2 years of experience in retail, food & beverage, or customer service roles. Good communication skills in English and local language. Basic computer knowledge and experience with POS/billing systems. Pleasant personality, customer-centric mindset, and a proactive approach. Ability to work in shifts, weekends, and holidays, as required. Preferred Qualifications: Prior experience in a cake, bakery, or chocolate retail outlet is a strong plus. Knowledge of basic food safety and hygiene practices. Passion for desserts and ability to upsell creatively. Show more Show less
Position: Corporate Manager Location: Udyog Vihar, Gurugram Department: Corporate- Business Development Reporting To: General Manager About Us: We are a premium chocolate brand known for artisanal quality, unique flavours, and exceptional gifting experiences. Our mission is to deliver indulgence through sustainable sourcing and world-class craftsmanship. Role Summary: We are seeking a dynamic and experienced Corporate Manager to lead strategic business development efforts across key corporate sectors. The ideal candidate will have a strong network and proven track record in client acquisition and relationship management, especially within high-value verticals. Key Responsibilities: Identify and acquire new corporate clients, with a focus on sectors such as Information Technology, Consulting Firms, Banking, and Real Estate. Develop customized B2B retail gifting solutions aligned with client needs (e.g., festive gifting, employee recognition, client engagement). Build long-term partnerships to drive consistent revenue and brand presence in corporate channels. Negotiate deals, manage contracts, and oversee end-to-end order fulfilment. Work cross-functionally with marketing and supply chain teams to ensure exceptional client service. Explore opportunities in HoReCa (Hotels, Restaurants, Catering) as an added business vertical. Develop and execute strategies to expand the corporate chocolate gifting segment. Build and maintain strong relationships with corporate clients, distributors, and partners. Curate and oversee a diverse range of premium chocolate products suitable for corporate gifting. Collaborate with marketing to create promotional campaigns and customized gifting options. Manage supply chain logistics to ensure timely delivery and quality assurance. Coordinate the design and packaging of gift boxes, ensuring they meet branding and quality standards. Monitor market trends, competitor activities, and customer preferences to innovate product offerings. Lead a team of sales, marketing, and product development professionals. Prepare and manage budgets, sales forecasts, and performance metrics. Candidate Profile: 5–8 years of corporate sales or B2B retail experience, preferably in premium/luxury brands or FMCG. Strong network within IT, Consulting, Banking, and Real Estate sectors. Excellent communication, negotiation, and presentation skills. Entrepreneurial mindset with strong ownership and target orientation. Exposure to HoReCa clients is a plus. What We Offer: Competitive compensation with performance incentives. Opportunity to work with a premium, design-led consumer brand. A fast-growing, entrepreneurial work environment. Show more Show less
Job Title: SEO Executive Min Experience: 2-3 yrs Role Overview: We are seeking an experienced SEO professional to join our marketing team. The ideal candidate will have a proven track record in optimizing digital presence. You will drive organic search visibility, enhance website rankings, and contribute to brand growth. Key Responsibilities: · Conduct comprehensive keyword research aligned with FMCG product categories, consumer trends, and brand positioning. · Develop and implement effective SEO strategies tailored to the FMCG market to increase organic traffic and conversions. · Optimize on-page elements including meta tags, headers, content structure, URLs, and internal linking. · Monitor and analyze website performance, rankings, traffic, and conversion rates using SEO tools like Google Analytics, Google Search Console, SEMrush, Ahrefs, etc. · Perform competitive analysis to identify opportunities and threats within the FMCG sector. · Collaborate closely with content creators, social media teams, and product managers to ensure SEO best practices are integrated across all digital platforms. · Execute technical SEO audits to identify and resolve issues impacting site performance, crawling, indexing, and UX. · Stay up-to-date with industry trends, algorithm updates, and best practices in SEO and digital marketing. · Provide actionable insights and regular reports to stakeholders, demonstrating SEO performance and ROI. Qualifications: · Bachelor’s degree in Marketing, Communications, Business, or a related field. · Minimum 2-3 years of proven SEO experience, preferably within the FMCG industry. · Hands-on experience with SEO tools such as Google Analytics, Google Search Console, SEMrush, Ahrefs, Moz, Screaming Frog, etc. · Strong understanding of FMCG consumer behaviors, product lifecycle, and e-commerce shopping trends. · Excellent analytical skills, ability to interpret data, and derive actionable insights. · Strong written and verbal communication skills. Preferred Skills: · Familiarity with handling & optimizing Shopify websites. · Experience in e-commerce SEO. · Knowledge of basic HTML, CSS, and JavaScript. · Google Ads experience is an added advantage. Show more Show less
Position: Graphic Design Intern Location: Choko La, Udyog Vihar, Sector-20, Gurugram - 122016 Duration: 6 months Stipend: Start Date: Immediate Joining About the Role: We are looking for a creative and detail-oriented Graphic Design Intern to join our design team. This is an exciting opportunity for someone with foundational design skills and a fresh creative outlook to work on real-time marketing campaigns. The intern will play a key role in conceptualizing and executing visually engaging content for social media, website banners, Google Ads, Amazon A+ pages, and more. Key Responsibilities: · Design creatives for social media platforms (Instagram, Facebook, LinkedIn, etc.) · Develop website banners, sliders, and promotional graphics. · Assist in creating visual assets for eCommerce platforms (Amazon A+, Myntra, etc.) · Create ad visuals for Google Display Network and other digital ad channels. · Support the team in conceptualizing campaign themes and visual directions. · Revise and update designs based on feedback and guidelines. · Maintain brand consistency across all design projects. Requirements: · Basic proficiency in Adobe Photoshop, Illustrator, and CorelDRAW. · A strong creative mindset with the ability to come up with original ideas and visual concepts. · Interest or basic understanding of digital marketing trends and social media formats. · Ability to work with deadlines and multitask across different projects. · Strong attention to detail and visual aesthetics. · A portfolio of academic/personal work (optional but preferred). Good to Have: · Knowledge of Canva. · Interest in photography, product styling, or motion graphics. · Understanding of brand identity and visual storytelling. What You’ll Gain: · Real-time experience in digital design and marketing campaigns. · Hands-on exposure to multiple formats and platforms. · Opportunity to contribute to high-visibility projects for leading eCommerce platforms. · Mentorship from experienced professionals in the creative and marketing team. Show more Show less
Position: Corporate Manager Location: Udyog Vihar, Gurugram Department: Corporate- Business Development Reporting To: General Manager About Us: We are a premium chocolate brand known for artisanal quality, unique flavours, and exceptional gifting experiences. Our mission is to deliver indulgence through sustainable sourcing and world-class craftsmanship. Role Summary: We are seeking a dynamic and experienced Corporate Manager to lead strategic business development efforts across key corporate sectors. The ideal candidate will have a strong network and proven track record in client acquisition and relationship management, especially within high-value verticals. Key Responsibilities: Identify and acquire new corporate clients, with a focus on sectors such as Information Technology, Consulting Firms, Banking, and Real Estate. Develop customized B2B retail gifting solutions aligned with client needs (e.g., festive gifting, employee recognition, client engagement). Build long-term partnerships to drive consistent revenue and brand presence in corporate channels. Negotiate deals, manage contracts, and oversee end-to-end order fulfilment. Work cross-functionally with marketing and supply chain teams to ensure exceptional client service. Explore opportunities in HoReCa (Hotels, Restaurants, Catering) as an added business vertical. Develop and execute strategies to expand the corporate chocolate gifting segment. Build and maintain strong relationships with corporate clients, distributors, and partners. Curate and oversee a diverse range of premium chocolate products suitable for corporate gifting. Collaborate with marketing to create promotional campaigns and customized gifting options. Manage supply chain logistics to ensure timely delivery and quality assurance. Coordinate the design and packaging of gift boxes, ensuring they meet branding and quality standards. Monitor market trends, competitor activities, and customer preferences to innovate product offerings. Lead a team of sales, marketing, and product development professionals. Prepare and manage budgets, sales forecasts, and performance metrics. Candidate Profile: 5–8 years of corporate sales or B2B retail experience, preferably in premium/luxury brands or FMCG. Strong network within IT, Consulting, Banking, and Real Estate sectors. Excellent communication, negotiation, and presentation skills. Entrepreneurial mindset with strong ownership and target orientation. Exposure to HoReCa clients is a plus. What We Offer: Competitive compensation with performance incentives. Opportunity to work with a premium, design-led consumer brand. A fast-growing, entrepreneurial work environment. Show more Show less
Position: Commis Chef – Chocolate Section/ Designer Section Department: Pastry / Chocolatery / Designer Location: Udyog Vihar, Gurugram Gurugram Reports To: Chef de Partie / Pastry Chef/ DCDP Job Summary: We are looking for a passionate and detail-oriented Commis Chef with at least 1 year of hands-on experience in the chocolate section. The ideal candidate should be familiar with basic chocolate techniques and enthusiastic about learning and growing in a professional kitchen environment. Key Responsibilities: • Assist in the preparation of chocolate products including bonbons, pralines, truffles, bars, and molded chocolates. • Support tempering, molding, enrobing, and filling tasks under the guidance of senior chefs. • Follow recipes and production guidelines while maintaining consistency, hygiene, and food safety standards. • Handle chocolate ingredients and equipment with care, ensuring cleanliness and proper storage. • Help with daily mise en place and cleaning schedules for the chocolate station. • Stay updated with kitchen SOPs and assist in inventory checks for chocolate supplies. • Maintain personal hygiene and proper grooming as per kitchen standards. Requirements & Skills: • Minimum 1 year of experience working in a chocolate/pastry kitchen or confectionery production. • Basic understanding of chocolate handling, tempering, and flavour pairing. • Eagerness to learn advanced chocolate techniques and improve efficiency. • Ability to work in a team, follow instructions, and manage time effectively. • Knowledge of HACCP and basic food safety norms is a plus. • Diploma or certificate in Culinary Arts / Pastry / Confectionery is preferred. Work Environment: • Temperature-controlled chocolate room or pastry kitchen. • Fast-paced setting requiring attention to detail and multitasking.
1. GRE/Sr. GRE is responsible for the Sales & Operation of the Outlet. 2. He/She ensures a warm welcome to all guest and provide an ever-lasting experience 3. He/She should be well verse about the Product and should be able to do suggestive & upselling. 4. He/She should perform all the correct steps while taking orders and collate all the necessary statements. 5. He/she ensures proper service & ensure 100% customer satisfaction. 7. He/She takes care of the accounting settlements, presents the cheque to the customer. 8. He/She also tracks the inventories of all the items on daily basis and getting the service stations replenished at all times.
Job Title: HR Manager Location: Udyog Vihar Phase 1- Gurugram Department: HR & Administration Reports To: COO Key Responsibilities: Talent Acquisition: Design and execute recruitment strategies to attract top talent, manage the hiring pipeline, and enhance the employer brand. HR Operations: Manage day-to-day HR operations, including employee lifecycle processes, maintaining HR systems, and policy implementation. Payroll Management: Oversee accurate and timely payroll processing, statutory compliance, and financial audits. Training & Development: Develop and execute training programs to boost employee performance and support career growth. Compliance: Ensure the organization adheres to all labor laws, regulations, and industry standards. Liaisoning: Build and maintain relationships with government bodies, vendors, and external stakeholders to ensure smooth HR operations. Team Handling: Lead and mentor the HR team to achieve operational excellence and foster a collaborative work culture. Employee Engagement: Drive initiatives to enhance employee satisfaction, build a positive workplace culture, and reduce attrition. Policy Development: Draft and update HR policies to align with organizational goals and ensure compliance with legal framework
Job Title: Area Sales Manager – Outlets (Chocolates, Cakes & Bakery Products) Department: Sales & Distribution Location: Gurgaon Reporting To: Regional Sales Manager / Head of Sales Job Summary: The Area Sales Manager – Outlets will be responsible for driving sales growth and expanding the distribution of chocolate, cake, and bakery products across retail outlets, modern trade, and specialty stores in the assigned territory. This role demands a mix of strategic planning and hands-on market execution, including outlet acquisition, visibility, distributor coordination, and sales team leadership. Key Responsibilities: Sales & Business Development Achieve sales targets (primary and secondary) for all product categories in the area. Expand the outlet universe by onboarding new retail shops, cafes, bakeries, and confectionery counters. Ensure timely implementation of trade promotions, sampling campaigns, and product launches. Outlet & Channel Management Strengthen presence in general trade, modern trade (MT), and HORECA (if applicable). Ensure product visibility through planogram compliance, POS materials, and shelf placement. Monitor SKU movement and ensure product freshness and rotation (especially perishable bakery goods). Team Leadership Manage and mentor a team of Sales Executives or Territory Sales Officers. Set daily and weekly beat plans and monitor field productivity. Conduct market visits with team members to coach and drive performance. Distributor & Supply Chain Coordination Collaborate with distributors to maintain stock levels, manage credit limits, and ensure smooth order fulfillment. Address stockouts, near-expiry products, and delivery concerns promptly. Market Intelligence Track competitor pricing, promotions, packaging, and new launches. Collect feedback from retailers to inform marketing and product development. Reporting & Compliance Submit accurate daily, weekly, and monthly sales reports. Ensure adherence to company policies on pricing, hygiene standards, and ethical practices. Education: Graduate in any discipline (BBA/Commerce preferred); MBA is an added advantage. Experience: 5–8 years in FMCG/F&B sales, with strong exposure to chocolates, bakery, or confectionery products. Skills: Deep understanding of food retailing and perishable goods sales. Excellent negotiation, communication, and team management skills. Strong knowledge of outlet mapping, beat planning, and sales analytics. Proficiency in Excel and reporting tools. Other Requirements: Willingness to travel extensively within the assigned territory. Passion for food products and a customer-first approach. Key Performance Indicators (KPIs): Sales Volume & Revenue Growth Outlet Coverage & Productivity Distributor Stock Hygiene & Fill Rate Team Productivity & Turnover Product Visibility Score (Planogram/Display Compliance)
Job Title: Area Sales Manager – Outlets (Chocolates, Cakes & Bakery Products) Department: Sales & Distribution Location: Delhi-Ncr Reporting To: Regional Sales Manager / Head of Sales Job Summary: The Area Sales Manager – Outlets will be responsible for driving sales growth and expanding the distribution of chocolate, cake, and bakery products across retail outlets, modern trade, and specialty stores in the assigned territory. This role demands a mix of strategic planning and hands-on market execution, including outlet acquisition, visibility, distributor coordination, and sales team leadership. Education: Graduate in any discipline (BBA/Commerce preferred); MBA is an added advantage. Experience: 5–8 years in FMCG/F&B sales, with strong exposure to chocolates, bakery, or confectionery products. Key Responsibilities: 1. Sales & Business Development Achieve sales targets (primary and secondary) for all product categories in the area. Expand the outlet universe by onboarding new retail shops, cafes, bakeries, and confectionery counters. Ensure timely implementation of trade promotions, sampling campaigns, and product launches. 2. Outlet & Channel Management Strengthen presence in general trade, modern trade (MT), and HORECA (if applicable). Ensure product visibility through planogram compliance, POS materials, and shelf placement. Monitor SKU movement and ensure product freshness and rotation (especially perishable bakery goods). 3. Team Leadership Manage and mentor a team of Sales Executives or Territory Sales Officers. Set daily and weekly beat plans and monitor field productivity. Conduct market visits with team members to coach and drive performance. 4. Distributor & Supply Chain Coordination Collaborate with distributors to maintain stock levels, manage credit limits, and ensure smooth order fulfillment. Address stockouts, near-expiry products, and delivery concerns promptly. 5. Market Intelligence Track competitor pricing, promotions, packaging, and new launches. Collect feedback from retailers to inform marketing and product development. 6. Reporting & Compliance Submit accurate daily, weekly, and monthly sales reports. Ensure adherence to company policies on pricing, hygiene standards, and ethical practices. Skills: Deep understanding of food retailing and perishable goods sales. Excellent negotiation, communication, and team management skills. Strong knowledge of outlet mapping, beat planning, and sales analytics. Proficiency in Excel and reporting tools. Other Requirements: Willingness to travel extensively within the assigned territory. Passion for food products and a customer-first approach. Key Performance Indicators (KPIs): Sales Volume & Revenue Growth Outlet Coverage & Productivity Distributor Stock Hygiene & Fill Rate Team Productivity & Turnover Product Visibility Score (Planogram/Display Compliance)
Location : Delhi / Gurgaon Min Experience: 0-1 year Education: Graduation is must (BBA in hospitality / BHM will be preferable) Job Summary: 1. GRE is responsible for the Sales & Operation of the Outlet. 2. He ensures a warm welcome to all guest and provide an ever-lasting experience 3. He should be well verse about the Product and should be able to do suggestive & upselling. 4. He should perform all the correct steps while taking orders and collate all the necessary statements. 5. He ensures proper service & ensure 100% customer satisfaction. 6. He maintains cleanliness and sanitation of the Outlet. 7. He takes care of the accounting settlements. 8. He also tracks the inventories of all the items on daily basis and getting the service stations replenished at all times
Job Title: Commis Chef – Bakery 🔹 Job Summary: As a Commis Chef in a bakery, you assist the senior bakers and pastry chefs in preparing baked goods such as breads, pastries, cakes, and desserts. You’ll support daily operations, maintain hygiene standards, and learn core baking techniques. 🔹 Key Responsibilities: Assist in the preparation and baking of breads, pastries, cookies, and other baked goods Measure and mix ingredients according to recipes Operate bakery equipment (e.g. mixers, ovens, proofers) safely and efficiently Maintain cleanliness and organization in the bakery area Ensure ingredients and supplies are stocked and rotated properly Follow food safety and hygiene standards (HACCP knowledge is a plus) Learn and develop pastry and baking techniques from senior chefs Assist in decorating cakes or desserts as needed 🔹 Skills & Qualifications: Basic knowledge of baking techniques and ingredients Culinary diploma or certification (preferred but not always required) Willingness to learn and follow instructions Good organizational and time management skills Team player with a positive attitude Physically fit to work in a standing position for long periods Passion for baking and attention to detail
📍 Location: Gurgaon 💼 Industry: Retail – Premium Bakery & Confectionery 💰 Salary: ₹10–12 LPA 📅 Experience: 7–8 Years 🎓 Qualification: Hotel Management (HM) background is a must Key Requirements: 7–8 years of hands-on experience in bakery, cakery, or chocolate product development Strong understanding of recipe innovation, ingredient sourcing, and production techniques Must hold a Hotel Management degree Energetic, presentable, and confident personality Ability to work closely with product, marketing, and retail teams What We Offer: Competitive salary (₹10–12 LPA) Opportunity to innovate with premium products A creative and collaborative work environment Career growth in a fast-expanding retail brand
📍📢 We’re Hiring: Guest Relations Executive (GRE/GRSE) Location: [Your Outlet Location] Experience: 0–2 Years CTC: ₹18,000 – ₹23,000 per month Position Type: Full-Time Education: Graduate from a reputed institute (mandatory) 🛎️ Job Summary: We are looking for enthusiastic and customer-focused Guest Relations Executives (GRE/GRSE) to join our team. If you're passionate about hospitality, love engaging with guests, and have an eye for detail, we’d love to meet you! 🔑 Key Responsibilities: Manage the sales and daily operations of the outlet. Offer a warm welcome to all guests and ensure a memorable experience. Have in-depth knowledge of the menu/products and confidently handle suggestive selling and upselling. Accurately take customer orders and complete necessary documentation or billing statements. Ensure smooth and professional service with a focus on 100% customer satisfaction. Maintain cleanliness and hygiene of the outlet at all times. Handle bill settlements, present checks to customers, and manage POS entries. Monitor daily inventory and ensure timely replenishment of service stations. 🎯 Ideal Candidate: 0–2 years of relevant experience in hospitality, retail, or food & beverage service. Excellent communication skills in English and local language. Smart appearance, positive attitude, and attention to detail. Quick learner with the ability to multitask and stay composed under pressure. Passion for customer service and willingness to go the extra mile. 📍Why Join Us? Young and energetic team Growth opportunities across departments and locations Positive and supportive work environment 📩 To Apply: Send your resume to [email@example.com ] or contact us at [Phone Number]. Only shortlisted candidates will be contacted. 🔗 #Hashtags for Reach: #GuestRelations #OutletSales #RetailJobs #HospitalityJobs #StoreOperations #FoodAndBeverage #CustomerExperience #SalesExecutive #OutletManager #RetailCareers #StoreSales #FMCGJobs #FrontlineJobs #QuickServiceRestaurant #QSRJobs #CustomerServiceJobs
As a Corporate Manager at our premium chocolate brand, your role involves leading strategic business development efforts across key corporate sectors. Your responsibilities include: - Identifying and acquiring new corporate clients, focusing on sectors such as Information Technology, Consulting Firms, Banking, and Real Estate. - Developing customized B2B retail gifting solutions aligned with client needs. - Building long-term partnerships to drive consistent revenue and brand presence in corporate channels. - Negotiating deals, managing contracts, and overseeing end-to-end order fulfilment. - Working cross-functionally with marketing and supply chain teams to ensure exceptional client service. - Exploring opportunities in HoReCa as an additional business vertical. - Developing and executing strategies to expand the corporate chocolate gifting segment. - Building and maintaining strong relationships with corporate clients, distributors, and partners. - Curating and overseeing a diverse range of premium chocolate products suitable for corporate gifting. - Collaborating with marketing to create promotional campaigns and customized gifting options. - Managing supply chain logistics to ensure timely delivery and quality assurance. - Coordinating the design and packaging of gift boxes to meet branding and quality standards. - Monitoring market trends, competitor activities, and customer preferences to innovate product offerings. - Leading a team of sales, marketing, and product development professionals. - Preparing and managing budgets, sales forecasts, and performance metrics. Qualifications required for this role include: - 5-8 years of corporate sales or B2B retail experience, preferably in premium/luxury brands or FMCG. - Strong network within IT, Consulting, Banking, and Real Estate sectors. - Excellent communication, negotiation, and presentation skills. - Entrepreneurial mindset with strong ownership and target orientation. - Exposure to HoReCa clients is a plus. In addition to the above, we offer: - Competitive compensation with performance incentives. - Opportunity to work with a premium, design-led consumer brand. - A fast-growing, entrepreneurial work environment.,
Company Description Choko la, a brand under Cosmic Kitchen Pvt. Ltd., is driven by a passion for chocolates and founded by Vasudha Munjal, a third-generation entrepreneur from the Hero MotoCorp family. Choko la is renowned for its boutique offering of the finest chocolates, with successful outlets and a top-tier manufacturing unit based in Delhi NCR. The state-of-the-art facility in Gurgaon is ISO 22000 certified and equipped with the latest chocolate, bakery, and pastry making equipment, servicing multiple Choko la boutiques and channel partners. Role Description This is a full-time, on-site role for a Guest Relations Executive located in Khan Market, New Delhi. The Guest Relations Executive will be responsible for providing exceptional customer service, managing guest relations, and performing receptionist duties. Day-to-day tasks include greeting and assisting customers, handling inquiries, and facilitating sales. The role requires effective communication skills to ensure a pleasant and efficient customer experience. Qualifications Guest Relations and Customer Service skills Excellent Communication skills Sales skills and ability to drive revenue Strong organizational and multitasking abilities Ability to work in a fast-paced environment Prior experience in hospitality or a related field is beneficial
Job Summary : We are looking for a highly creative and quality-focused NPD & R&D Chef specializing in frozen cakes to lead product innovation and recipe development. The role involves creating new recipes in line with brand identity, developing menus, and driving innovation while ensuring food safety, hygiene, and consistency. The ideal candidate will have strong leadership skills to manage a team of dedicated chefs and deliver products that align with market demand and consumer preferences. Key Responsibilities : Develop, test, and refine frozen cake recipes and product variations as per brand standards. Create innovative menus and product lines that cater to evolving market demand and trends. Lead and mentor a team of chefs, ensuring creativity, precision, and consistency in output. Enhance product quality by improving taste, texture, presentation, and shelf life. Conduct trials, tastings, and maintain clear documentation for recipes and formulations. Collaborate with procurement, production, and marketing teams for successful product launches. Research and analyze competitor offerings, consumer insights, and global market trends. Standardize recipes and processes for efficient scale-up in production. Ensure compliance with food safety, hygiene, and regulatory standards (FSSAI / HACCP) at all stages. Manage R&D resources, raw material inventory, and specialized frozen dessert equipment. Requirements: Degree/Diploma in Culinary Arts, Bakery & Pastry, or Food Technology. 3-4 years of experience in NPD/R&D within frozen cakes, bakery, or confectionery. Strong knowledge of freezing technology, baking science, and ingredient functionality. Proven creativity in recipe development and menu innovation. Ability to balance innovation, quality, and commercial viability. Experience leading and managing a team of chefs. Excellent communication, documentation, and cross-functional collaboration skills.