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Job Description: This is a manager level position in the “Research” team within the “Marketing” function. The purpose is to support sales, practice, delivery and marketing by working on areas like market intelligence, account intelligence, client intel, competitors analysis, tracking & monitoring of key data sets, persona based analysis, org charts, social & professional media, Responsibilities: Manage stakeholders & their expectation by working closely with them on their research needs with a goal to make them our promoters within the organization Develop strong relationships with stakeholders in the US, Canada & India geo and drive collaboration to achieve business objectives & get positive feedback for research group Interacting with stakeholders on regular basis, understanding their research requirements, scoping framework, planning and deliver results within the timelines Develop execution plans for research projects, prioritization & allocation of assignments, On-demand + proactive research support across industries, campaigns & technologies Identify research process improvements + develop new processes, tools and build research specialization within strategic growth areas / accounts / industries / verticals Team Management - Train, mentor and develop team members & responsible for their growth Maintain internal knowledge base, CRM, repositories, resources & project management tools Functional reporting & dashboards on weekly basis – create, maintain and innovate Provide end-to-end research support to business units & sales team members Candidates will be preferred if they have :- Understanding and experience with industries like – Banking & Finance, Insurance, Pharma, Medical Devices, Healthcare, Logistics & Manufacturing. Minimum of 5 years of proven and progressive stakeholder / people / team management in the same role More info : - Shift Timings Overlapping hours between India (IST) & US (EST) Availability must be till 1 pm EST Flexible as per the requirements & project needs Hybrid Work Policy 3 days work from office is Mandatory Adherence to Return to Office (RTO) policy Show more Show less
