Relationship Manager Role | Tele Sales India | Work from Headquarters

2 - 5 years

5 - 7 Lacs

Posted:6 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

  • The role is a part of the pan-india team @HO with core responsibility of winning back lost customers of Indiamart.
  • Will be managing a team of 5 executives.
  • Responsibilities will be to ensure inputs, discipline & productivity of the team.
  • Review daily prospect quantity and quality.
  • Manage all call escalations and be a part of daily video calls.
  • Followup & Create Closure Funnel Independently with team created Prospects.
  • Training & Feedback with Actionables & Improvements Tracking for each team member.
  • Report Management & Data/Funnel tracking on a daily basis.
  • Good Verbal and written communication & Good presentation skill.
  • Sales closure over Tele & Video Call on Monthly basis.
  • Post Sale Production & Service Hosting of Customer.
  • Able to communicate the competitive landscape & benefits of Indiamart Paid Package.

Preferred candidate profile

  • Minimum 2 years of experience in a Sales / Servicing Profile
  • Client handling and application of Tele-sales techniques.
  • Active listening and understand the business contexts of clients.
  • Good Verbal and written communication.
  • Ability to work on MS-office suite.

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IndiaMART

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