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8.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
About Us Our mission is simple: we want to help our customers solve complex business matters using easy digital solutions. With over 2000 customers trusting us daily, our passionate and technologically savvy team drives innovation at every turn. Build your technology career with us, help us build the solutions above - apply now and be part of the To-Increase architect team. We offer more than just a job. We offer a dynamic environment where you'll have ample opportunities to learn, grow, and make a real impact. Join us to help shaping the future of digital solutions, let us help you take your architect skills to the next level. Why Work for Us? We are seeking an experienced Senior Functional Consultant – D365 Finance & Operations (F&O) to join our team. The ideal candidate will have expertise in implementing D365 F&O solutions aligned with pharma-specific ISVs, regulatory compliance, supply chain, and quality control processes. You will work closely with the Product team to understand business requirements, translate them into functional solutions, and ensure the successful delivery of products. Your consulting and functional skills enable you to design business scenarios, use cases, and test suites, with a keen ability to understand usability issues What Consultant You Will Do Lead end-to-end D365 F&O functional testing specifically tailored for pharmaceutical manufacturing and distribution. Configure the D365 F&O modules (Supply Chain, Production, Inventory, Procurement, Sales, etc.) as per business needs. Provide functional expertise in troubleshooting, issue resolution. Designing use cases and testing scenarios for functional testing, writing test plans, and developing functional tests for the product, aligned with key business scenarios and product capabilities. Identify critical business scenarios that drive value for our customers. Creating functional test cases for the business scenarios and prioritizing testing activities. Conduct different types of testing such as feature testing, release testing and regression. Interact with the product team to better understand the product requirements or in case the design requires any kind of modifications. Understand the test life cycle and understand the uses and methods of testing. Responsible for functional triage of reported bugs and providing the root cause analysis. Ensure best practices and compliance with Microsoft standards during solution implementation. Act as a mentor to junior consultants and support team knowledge sharing. What You Need To Be Successful Minimum 5–8 years as a Functional Consultant in Microsoft Dynamics AX / D365 Finance & Operations. Strong background in the Pharmaceutical and Life Sciences industry, with a solid understanding of regulations, quality, and compliance requirements. Proven hands-on experience in Procurement & Sourcing, Inventory, Production, Sales & Marketing, and Advanced Warehouse Management within D365 F&O. Extensive experience in functional and regression testing. Skilled in designing and executing comprehensive test plans and functional test cases aligned with key business scenarios. Proficient in identifying, logging, tracking, and managing defects throughout the testing lifecycle. Strong ability to perform regression testing to ensure system stability after code changes. Hands-on experience with Azure DevOps for work item management, test execution, and release tracking. Familiarity with pharma-specific ISVs and industry-specific solutions. Certifications: Microsoft certifications in D365 F&O preferred. Strong grasp of business processes and best practices. Excellent communication, problem-solving, and stakeholder management. Proactive, analytical, and solution-oriented mindset. Well-organized, able to prioritize and meet deadlines. Collaborative team player with a positive attitude. Commitment to quality and continuous learning. Why You Should Apply If you are ready to take on exciting challenges in a fast-paced, innovative environment, STAEDEAN is the place for you. Together, we will shape the future of technology and revolutionize business transformation. Be Part of a Dynamic Community: Our supportive and vibrant environment ensures your contributions truly matter. You'll work with passionate professionals who are dedicated to making a difference. Drive Innovation and Excellence: As a STAEDEAN, you’ll be at the forefront of innovation, developing solutions that transform industries and drive sustainable impact. Grow and Thrive: We are committed to fostering a culture of continuous improvement and shared success. Whether you're an experienced professional or just starting your career, you'll find ample opportunities to develop your skills, take on new challenges, and grow. Make a Meaningful Impact: Your work at STAEDEAN will have a real impact on our customers, partners, and the world. Together, we strive to achieve extraordinary things, pushing the boundaries to create a better future. If you're ready to make an impact in a dynamic environment where innovation thrives, we invite you to bring your expertise to our team.
Posted 1 day ago
4.0 years
0 Lacs
Indore, Madhya Pradesh, India
Remote
About Revolut People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 60+ million customers get more from their money every day. As we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution. About The Role The Finance team is an integral part of any business. At Revolut, we take that one step further. Our global fintech would be lost without them. They’re more than just an important part of the business — they’re our backbone. Internal accounting? That’s a good start. Supporting all areas of the company and assessing financial implications from various key strategic decisions and growth opportunities — this is what our financial people do all day long. Are you ready to sit at the forefront of global financial regulation? Our Branch Regulatory Reporting Manager role combines data management and analysis to create our regulatory reports. You’ll be compiling, reviewing, and managing all types of regulatory reports for our branch network, so there’s always something to learn. Up to shape the future of finance? Let’s get in touch. What You'll Be Doing Producing market risk templates for review and governance before submission, ensuring quality, accuracy, and compliance with regulatory standards Reviewing all new features, which impact market risk reporting, maintaining regulatory reporting requirements Staying current on regulatory changes affecting capital and risk reporting Ensuring reports meet local and international regulatory expectations (e.g., Basel IV, CRD IV, CRR III, IFR, BCBS 239), and addressing any audit findings promptly Collaborating with cross-functional teams, including Finance, Risk, Treasury, and Data Governance, to ensure reporting processes are integrated and aligned with regulatory and business needs Identifying opportunities to improve reporting accuracy and efficiency, implementing process enhancements, and establishing solid data controls and documentation standards for reporting Serving as the primary contact for regulatory audits, addressing questions related to capital and trading book reporting What You'll Need 4+ years of experience as a regulatory reporting manager in a bank or consultancy (Big 4 or similar) as a financial services consultant with a focus on reporting for trading books (impacts of FRTB) Experience working with financial reporting for banks, in particular CoRep market risk and trading book Impressive analytical and numerical skills The ability to make sense of regulations and develop processes and frameworks to compile new reports and improve existing ones To be a motivated self-starter and independent worker Solid interpersonal skills and the ability to relate to local cultural aspects while working in a highly diverse environment Great organisational skills to help plan and deliver to tight deadlines with close attention to detail Proven experience in project and people management Nice to have Direct experience working with IFRS accounting standards Proficiency in regulatory reporting standard software (Axiom) Expertise in regulatory policy Experience in software or IT platform change initiatives Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team. Important notice for candidates: Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles. Only apply through official Revolut channels. We don’t use any third-party services or platforms for our recruitment. Always double-check the emails you receive. Make sure all communications are being done through official Revolut emails, with an @revolut.com domain. We won't ask for payment or personal financial information during the hiring process. If anyone does ask you for this, it’s a scam. Report it immediately. By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Revolut. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Revolut may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Revolut's Candidate Privacy Notice
Posted 1 day ago
8.0 - 11.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Why Join Us? Are you inspired to grow your career at one of India’s Top 25 Best Workplaces in IT industry? Do you want to do the best work of your life at one of the fastest growing IT services companies ? Do you aspire to thrive in an award-winning work culture that values your talent and career aspirations ? It’s happening right here at Iris Software. About Iris Software At Iris Software, our vision is to be our client’s most trusted technology partner, and the first choice for the industry’s top professionals to realize their full potential. With over 4,300 associates across India, U.S.A, and Canada, we help our enterprise clients thrive with technology-enabled transformation across financial services, healthcare, transportation & logistics, and professional services. Our work covers complex, mission-critical applications with the latest technologies, such as high-value complex Application & Product Engineering, Data & Analytics, Cloud, DevOps, Data & MLOps, Quality Engineering, and Business Automation. Working at Iris Be valued, be inspired, be your best. At Iris Software, we invest in and create a culture where colleagues feel valued, can explore their potential, and have opportunities to grow. Our employee value proposition (EVP) is about “Being Your Best” – as a professional and person. It is about being challenged by work that inspires us, being empowered to excel and grow in your career, and being part of a culture where talent is valued. We’re a place where everyone can discover and be their best version. Job Description Data Testing Strategy & Execution: Design, develop, and execute comprehensive test plans and test cases for data-centric applications, ETL processes, data warehouses, data lakes, and reporting solutions. SQL-Driven Validation: Utilize advanced SQL queries to perform complex data validation, data reconciliation, data integrity checks, and data quality assurance across various financial data sources. ETL Testing: Conduct thorough testing of ETL (Extract, Transform, Load) processes, ensuring data is accurately extracted, transformed according to business rules, and loaded correctly into target systems. Data Quality Assurance: Implement and monitor data quality checks, identify data discrepancies, anomalies, and inconsistencies, and work with development and business teams to resolve issues. Performance Testing (Data Focus): Contribute to performance testing efforts for data pipelines and database operations, ensuring optimal query and data load performance. Test Data Management: Create and manage robust test data sets for various testing phases, including positive, negative, and edge case scenarios. Defect Management: Identify, document, track, and re-test defects in data, collaborating closely with development and data engineering teams for timely resolution. Documentation & Reporting: Maintain clear and concise documentation of test plans, test cases, test results, and data quality reports. Provide regular status updates to stakeholders. Collaboration: Work effectively with business analysts, data architects, data engineers, and project managers to understand data flows, business requirements, and ensure data quality standards are met. Process Improvement: Proactively identify opportunities for process improvements in data testing methodologies and tools. Global Team Collaboration: Provide consistent overlap with EST working hours (until noon EST) to facilitate effective communication and collaboration with US-based teams. Required Skills & Experience Experience: 8-11 years of hands-on experience in Data Quality Assurance, Data Testing, or ETL Testing roles. SQL Expertise: Advanced proficiency in SQL: Ability to write complex queries, subqueries, analytical functions (Window functions), CTEs, and stored procedures for data validation, reconciliation, and analysis. Experience with various SQL databases (e.g., SQL Server, Oracle, PostgreSQL, MySQL, Snowflake, BigQuery). Strong understanding of database concepts: normalization, indexing, primary/foreign keys, and data types. Data Testing Methodologies: Solid understanding of data warehousing concepts, ETL processes, and various data testing strategies (e.g., source-to-target mapping validation, data transformation testing, data load testing, data completeness, data accuracy). Domain Expertise: Strong understanding and proven experience in Risk and Finance IT domain: Familiarity with financial data (e.g., trading data, market data, risk metrics, accounting data, regulatory reporting). Knowledge of financial products, regulations, and risk management concepts. Analytical & Problem-Solving Skills: Excellent ability to analyze complex data sets, identify root causes of data issues, and propose effective solutions. Communication: Strong verbal and written communication skills to articulate data issues and collaborate with diverse teams. Time Zone Overlap: Proven ability and willingness to provide consistent working hour overlap until noon EST to collaborate with teams in the Eastern Standard Time zone. Mandatory Competencies ETL - ETL - Tester Database - Database Programming - SQL Database - PostgreSQL - PostgreSQL Beh - Communication Database - Oracle - Database Design Domain Areas - FS Domain - Market Risk Domain Areas - FS Domain - Financial Services Perks And Benefits For Irisians At Iris Software, we offer world-class benefits designed to support the financial, health and well-being needs of our associates to help achieve harmony between their professional and personal growth. From comprehensive health insurance and competitive salaries to flexible work arrangements and ongoing learning opportunities, we're committed to providing a supportive and rewarding work environment. Join us and experience the difference of working at a company that values its employees' success and happiness.
Posted 1 day ago
4.0 years
0 Lacs
Gurgaon, Haryana, India
Remote
About Revolut People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 60+ million customers get more from their money every day. As we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution. About The Role The Finance team is an integral part of any business. At Revolut, we take that one step further. Our global fintech would be lost without them. They’re more than just an important part of the business — they’re our backbone. Internal accounting? That’s a good start. Supporting all areas of the company and assessing financial implications from various key strategic decisions and growth opportunities — this is what our financial people do all day long. Are you ready to sit at the forefront of global financial regulation? Our Branch Regulatory Reporting Manager role combines data management and analysis to create our regulatory reports. You’ll be compiling, reviewing, and managing all types of regulatory reports for our branch network, so there’s always something to learn. Up to shape the future of finance? Let’s get in touch. What You'll Be Doing Producing market risk templates for review and governance before submission, ensuring quality, accuracy, and compliance with regulatory standards Reviewing all new features, which impact market risk reporting, maintaining regulatory reporting requirements Staying current on regulatory changes affecting capital and risk reporting Ensuring reports meet local and international regulatory expectations (e.g., Basel IV, CRD IV, CRR III, IFR, BCBS 239), and addressing any audit findings promptly Collaborating with cross-functional teams, including Finance, Risk, Treasury, and Data Governance, to ensure reporting processes are integrated and aligned with regulatory and business needs Identifying opportunities to improve reporting accuracy and efficiency, implementing process enhancements, and establishing solid data controls and documentation standards for reporting Serving as the primary contact for regulatory audits, addressing questions related to capital and trading book reporting What You'll Need 4+ years of experience as a regulatory reporting manager in a bank or consultancy (Big 4 or similar) as a financial services consultant with a focus on reporting for trading books (impacts of FRTB) Experience working with financial reporting for banks, in particular CoRep market risk and trading book Impressive analytical and numerical skills The ability to make sense of regulations and develop processes and frameworks to compile new reports and improve existing ones To be a motivated self-starter and independent worker Solid interpersonal skills and the ability to relate to local cultural aspects while working in a highly diverse environment Great organisational skills to help plan and deliver to tight deadlines with close attention to detail Proven experience in project and people management Nice to have Direct experience working with IFRS accounting standards Proficiency in regulatory reporting standard software (Axiom) Expertise in regulatory policy Experience in software or IT platform change initiatives Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team. Important notice for candidates: Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles. Only apply through official Revolut channels. We don’t use any third-party services or platforms for our recruitment. Always double-check the emails you receive. Make sure all communications are being done through official Revolut emails, with an @revolut.com domain. We won't ask for payment or personal financial information during the hiring process. If anyone does ask you for this, it’s a scam. Report it immediately. By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Revolut. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Revolut may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Revolut's Candidate Privacy Notice
Posted 1 day ago
0 years
0 Lacs
Sanand, Gujarat, India
On-site
Job Description Job Overview We are looking for an Electrician to join our team on our construction site. You should be an expert in simple as well as complex electrical systems. As an Electrician, your duties include Install and maintain all electrical equipment which includes power points, intercoms and power control systems. detect the fault and provide safety measures rectify any fault in the newly installed equipment or machines and so on If you are an experienced electrician then please do apply. We will be happy to meet you. Responsibilities Install and repair the electrical wires and other equipment. Analyze the operation of electrical grids and make sure all work properly. Handle power equipment and other tools. Operate the machines installed at the site. Research about the function and operation of new machines, if required. Read the electrical blueprints and work accordingly. Ensure that the machines work properly before they are installed. Prevent, maintain and repair the electrical breakdown of systems via routine inspection. Replace old electrical wires and insulated cables, clean circuits, etc. Troubleshoot the electrical components to identify malfunctions and repair or substitute damaged parts. Maintain records and files of every electrical supply. Installation and Wiring: Installing and configuring electrical systems and components, including wiring, circuit breakers, outlets, switches, panels, lighting fixtures, and other electrical equipment in new or existing infrastructure. Laying out and running main power lines and circuitry through walls, floors, and ceilings according to electrical plans. Installing safety and distribution components (e.g., switches, resistors, circuit-breaker panels). Connecting wiring in electrical circuits and networks, ensuring proper connections and adherence to specifications. May involve specialized installations like CCTV systems, alarm systems, and other smart infrastructure components. Blueprint Reading and Interpretation: Thoroughly reading and interpreting electrical blueprints, technical diagrams, schematics, and construction plans to determine circuit, installation details, and component placement. Translating technical documentation into practical on-site execution. Troubleshooting and Repair: Diagnosing and resolving electrical faults and malfunctions in systems and equipment (e.g., flickering lights, tripped breakers, unusual sounds). Using specialized tools (multimeters, voltage testers, etc.) to identify issues and implement effective solutions. Repairing or replacing faulty wiring, equipment, or fixtures. Performing preventive maintenance to identify potential issues early and ensure continuous operation. Safety and Compliance: Ensuring all installations, maintenance, and repairs meet national and local electrical codes, safety standards, and regulations (e.g., National Electrical Code - NEC, Indian Electricity Rules). Adhering to strict safety protocols and procedures to prevent accidents (electric shocks, fires). Conducting regular inspections and tests (e.g., grounding systems, electrical panel installations) to verify compliance and identify hazards. Requirements Requirements Degree / Diploma in Electrical Engineering Trained through an apprenticeship program as an Electrician will be preferred. Professional certification in safety management and national electric codes is a plus point. experience working as an Electrician or a similar role. Proven knowledge of electrical theory, materials, and equipment. Familiar with electrical systems, hand tools, and power tools. Good maths skills. Excellent critical thinking skills and problem-solving ability. Flexible to work for long shifts. Ability to read and write in English. Quick decision-making skills. Good communication skills. Attention to detail. check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#6875E2;border-color:#6875E2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered="">
Posted 1 day ago
0 years
0 Lacs
Sanand, Gujarat, India
On-site
Job Description Job Overview Our company is actively looking for a hardworking and efficient candidate to work as a Welder / Electrician Helper. As a Welder Helper, you will be responsible for assisting the Welder in all the necessary tasks. You will also be responsible for ensuring the materials and equipments are available and in good working condition before starting the tasks. Furthermore, you should be having a sharp eye for details as well as the ability to work on extreme heights. You should also be able to work for long periods of time. In addition to this, past experience working as a Welder Helper is a must for this job role. If you think you are suitable for this job role as a Welder Helper, then apply right away. We will love to hear from you soon. Responsibilities Understanding the task beforehand. Unloading and loading the metal to be used. Moving the rigs as and when required. Assisting the Welder and other team members. Completing less complicative tasks on time. Helping in thermal and arc metal cutting. Ensuring inventory levels and restocking them as needed. Following Welder’s instructions for setting up welding machines temperature. Operating various tools and electrical machinery. Identifying safety hazards and risks. Cleaning the work pieces before starting the job. Reporting the day-to-day tasks to the Welder. Communicating efficiently with the team members. Adhering to all the safety rules and regulations. Finding flaws in the completed job and correcting them. Cleaning the job site after the completion of the task. Repairing metal structures as and when asked. Compiling to all the rules and regulations of the company. Requirements Requirements High school. Proven work experience as a Welder / Electrician Helper is mandatory. Demonstrate the ability to join various metals. Excellent communication skills. Ability to follow instructions properly. Good time management skills. Ability to work for long hours as well as on weekends. Willingness to work in harsh conditions. Ability to work on multiple tasks simultaneously. Exceptional organizational and interpersonal skills. Ability to lift metal objects. Outstanding dexterity and physical stamina Ability to work independently as well as in a team environment. Good active listening abilities. check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#6875E2;border-color:#6875E2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered="">
Posted 1 day ago
0 years
0 Lacs
Sanand, Gujarat, India
On-site
Job Description Job Brief The Electrician Helper plays a vital role in supporting the lighting and electrical teams during installation. This entry-level position involves assisting skilled electricians by performing tasks that require minimal expertise, such as supplying materials, holding tools, and maintaining cleanliness in the work area. Candidates should possess a strong willingness to learn, good communication skills, and the ability to work effectively in a fast-paced environment. Core Responsibilities: Installation and Wiring: Installing and configuring electrical systems and components, including wiring, circuit breakers, outlets, switches, panels, lighting fixtures, and other electrical equipment in new or existing infrastructure. Laying out and running main power lines and circuitry through walls, floors, and ceilings according to electrical plans. Installing safety and distribution components (e.g., switches, resistors, circuit-breaker panels). Connecting wiring in electrical circuits and networks, ensuring proper connections and adherence to specifications. May involve specialized installations like CCTV systems, alarm systems, and other smart infrastructure components. Troubleshooting and Repair: Diagnosing and resolving electrical faults and malfunctions in systems and equipment (e.g., flickering lights, tripped breakers, unusual sounds). Using specialized tools (multimeters, voltage testers, etc.) to identify issues and implement effective solutions. Repairing or replacing faulty wiring, equipment, or fixtures. Performing preventive maintenance to identify potential issues early and ensure continuous operation. Safety and Compliance: Ensuring all installations, maintenance, and repairs meet national and local electrical codes, safety standards, and regulations (e.g., National Electrical Code - NEC, Indian Electricity Rules). Adhering to strict safety protocols and procedures to prevent accidents (electric shocks, fires). Conducting regular inspections and tests (e.g., grounding systems, electrical panel installations) to verify compliance and identify hazards. Documenting all performed tasks, repairs, and inspections. Maintenance: Conducting routine maintenance of electrical systems, including checking wiring, circuit breakers, and electrical equipment for wear and tear. Testing safety devices like GFCIs. Cleaning and adjusting electrical equipment. Collaboration: Working effectively with other professionals on site, such as civil engineers, project managers, plumbers, and construction workers, to ensure seamless project execution. Communicating clearly with supervisors and team members regarding project progress, issues, and requirements. Material and Equipment Management: Maintaining a record of equipment and supplies inventory. Selecting appropriate electrical wire types and gauges based on load requirements. II. Required Skills: Technical Proficiency: Strong understanding of electrical systems, wiring configurations, circuitry, and the principles of electricity. Expertise in using hand tools and power tools relevant to electrical work. Knowledge of various electrical components (transformers, switches, circuit breakers, fuses, relays). Physical Stamina and Dexterity: Ability to lift heavy equipment, work at heights, stand for extended periods, and work in confined spaces (stooping, crouching). Good hand-eye coordination and fine motor skills for working with small objects and instruments. Communication Skills: Clear and effective communication to explain technical concepts, report issues, and collaborate with team members. Time Management and Organization: Ability to manage tasks efficiently and meet project deadlines. Adaptability: Flexibility to work in diverse environments and adapt to changing project requirements and schedules (which may include odd hours or different shifts). Requirements Qualifications: Education: Often an Industrial Training Institute (ITI) certification in Electrical or a related field (typically a two-year course). Diploma or Technical high school certificate in Installing ElectroTechnical Systems and Equipment's (Building, Structure and related environment) or relevant field Experience: Proven experience as an electrician, particularly in infrastructure or new construction projects, is highly valued. Apprenticeship completion is often a requirement or a strong advantage. Certifications/Licenses: Valid electrician license or certification as required by local and national regulations. Additional certifications in specialized areas (e.g., electrical safety, specific equipment) can be beneficial. Responsibilities Assist electricians by gathering and supplying necessary tools and materials for lighting setups. Hold and manage equipment during installation and maintenance tasks. Maintain a clean and organized workspace, ensuring safety standards are met. Support the setup and breakdown of lighting and electrical equipment for events and performances. Follow instructions from electricians to complete tasks efficiently and safely. Participate in training and development opportunities to enhance technical skills. Report any equipment issues or safety hazards to the supervising electrician. Requirements High school diploma or equivalent; relevant coursework in electrical systems is a plus. Basic knowledge of electrical principles and safety practices. Previous experience in a similar role or in a construction environment preferred. Ability to lift heavy equipment and work in various physical conditions. Strong attention to detail and ability to follow instructions accurately. Excellent communication skills and a team-oriented mindset. Availability to work flexible hours, including evenings and weekends. check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#6875E2;border-color:#6875E2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered="">
Posted 1 day ago
90.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Job Description Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics, and biotechnology? At Beckman Coulter Diagnostics, one of Danahers 15 operating companies, our work saves livesand were all united by a shared commitment to innovate for tangible impact. Youll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danahers system of continuous improvement, you help turn ideas into impact innovating at the speed of life. As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratorys role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing and are used in hospitals, reference and research laboratories, and physician offices around the world. Every hour around the world, more than one million tests are run on Beckman Coulter Diagnostics systems, impacting 1.2 billion patients and more than three million clinicians per year. From uncovering the next clinical breakthrough, to rapid and reliable sample analysis, to more rigorous decision-makingwe are enabling clinicians to deliver the best possible care to their patients with improved efficiency, clinical confidence, adaptive collaboration, and accelerated intelligence. Learn about the Danaher Business System which makes everything possible. The Lead Electrical Engineer I is responsible for designing, developing, and troubleshooting modules for laboratory medical device new product development. The incumbent practices best design practices and follows quality processes defined during development. This position reports to the Head of Life Cycle Management & Group Manager and is part of the R&D Hardware/Systems Development team located in Bengaluru BDC and will be an on-site role. In This Role, You Will Have The Opportunity To Lead design and validation of high-density, multi-layer PCBs with analog/digital/mixed-signal circuits. Architect power management, signal conditioning, and microcontroller-based subsystems. Own hardware development from concept to release, including design verification and risk mitigation. Ensure designs meet IEC 60601, ISO 13485, and FDA Class I/II device requirements. Coordinate external testing (EMC, safety) and manage design updates based on test outcomes. The essential requirements of the job include: B.E./B. Tech and M.E./M. Tech in Electrical/Electronic Engineering. 7 years of experience in medical or industrial-grade PCB hardware development. Deep understanding of EMI/EMC standards, IEC/FDA medical device regulations, and come up with EMI EMC mitigation strategies. Proficient in PCB design tools (Altium, OrCAD, PADS) and simulation software. Experience in product lifecycle management and documentation for regulatory submissions with excellent troubleshooting, communication, and team leadership skills. It would be a plus if you also possess previous experience in: Experience in medical device design & development with advanced certification in Electrical CAD tools. Experience in IVD instrumentation, such as clinical chemistry, immunoassay, hematology, urinalysis, molecular microbiology, or flow cytometry systems. Exposure to medical device design processes and quality systems. Exposure to BOM & PCB Manufacturing techniques and strong PCB Vendor communication skills. Join our winning team today. Together, well accelerate the real-life impact of tomorrows science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit www.danaher.com.
Posted 1 day ago
90.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Job Description Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Beckman Coulter Diagnostics, one of Danahers 15 operating companies, our work saves livesand were all united by a shared commitment to innovate for tangible impact. Youll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danahers system of continuous improvement, you help turn ideas into impact innovating at the speed of life. As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratorys role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing, and are used in hospitals, reference and research laboratories, and physician offices around the world. Every hour around the world, more than one million tests are run on Beckman Coulter Diagnostics systems, impacting 1.2 billion patients and more than three million clinicians per year. From uncovering the next clinical breakthrough, to rapid and reliable sample analysis, to more rigorous decision makingwe are enabling clinicians to deliver the best possible care to their patients with improved efficiency, clinical confidence, adaptive collaboration, and accelerated intelligence. Learn about the Danaher Business System which makes everything possible. Position: Senior Electrical Engineer I The Senior Electrical Engineer I is responsible for designing, developing, troubleshooting modules for laboratory medical device new product development. The incumbent practices best design practices and follows quality processes defined during development. This position reports to the Head of Life Cycle Management & Group Manager and is part of the R&D Hardware/Systems Development team located in Bengaluru BDC and will be an on-site role. In This Role, You Will Have The Opportunity To Design and develop high-density, multi-layer PCBs with analog/digital/mixed-signal circuits of Beckman Coulter Diagnostics new and on-market products. Architect power management, signal conditioning, and microcontroller-based subsystems. Own hardware development from concept to release, including design verification and risk mitigation. Ensure designs meet IEC 60601, ISO 13485, and FDA Class I/II device requirements. Coordinate external testing (EMC, safety) and manage design updates based on test outcomes. The essential requirements of the job include: B.E./B. Tech and M.E./M. Tech in Electrical/Electronic Engineering. 5 years of experience in medical or industrial-grade PCB hardware development. Deep understanding of EMI/EMC standards, IEC/FDA medical device regulations, and come up with EMI EMC mitigation strategies. Proficient in PCB design tools (Altium, Or CAD, PADS) and simulation software. Experience in product lifecycle management, execution of design changes, and documentation. It would be a plus if you also possess previous experience in: Experience in medical device design & development with advanced certification in Electrical CAD tools is a plus. Experience in IVD instrumentation, such as clinical chemistry, immunoassay, hematology, urinalysis, molecular microbiology, or flow cytometry systems is a plus. Exposure to medical device design processes and quality systems, exposure to BOM & PCB manufacturing techniques, and strong PCB vendor communication skills. Join our winning team today. Together, well accelerate the real-life impact of tomorrows science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit www.danaher.com.
Posted 1 day ago
90.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Job Description Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Beckman Coulter Diagnostics, one of Danahers 15 operating companies, our work saves livesand were all united by a shared commitment to innovate for tangible impact. Youll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danahers system of continuous improvement, you help turn ideas into impact innovating at the speed of life. As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratorys role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing, and are used in hospitals, reference and research laboratories, and physician offices around the world. Every hour around the world, more than one million tests are run on Beckman Coulter Diagnostics systems, impacting 1.2 billion patients and more than three million clinicians per year. From uncovering the next clinical breakthrough, to rapid and reliable sample analysis, to more rigorous decision makingwe are enabling clinicians to deliver the best possible care to their patients with improved efficiency, clinical confidence, adaptive collaboration, and accelerated intelligence. Learn about the Danaher Business System which makes everything possible. The Senior Electrical Engineer I is responsible for designing, developing, troubleshooting modules for laboratory medical device new product development. The incumbent practices best design practices and follow quality processes defined during development. This position reports to the Head of Life Cycle Management & Group Manager and is part of the R&D Hardware/Systems Development team located in Bengaluru BDC and will be an on-site role. In This Role, You Will Have The Opportunity To Design and develop high-density, multi-layer PCBs with analog/digital/mixed-signal circuits of Beckman Coulter Diagnostics new and on-market products Architect power management, signal conditioning, and microcontroller-based subsystems. Own hardware development from concept to release, including design verification and risk mitigation. Ensure designs meet IEC 60601, ISO 13485, and FDA Class I/II device requirements. Coordinate external testing (EMC, safety) and manage design updates based on test outcomes. The essential requirements of the job include: B.E./B. Tech and M.E./M. Tech in Electrical/Electronic Engineering. 5 years of experience in medical or industrial-grade PCB hardware development. Deep understanding of EMI/EMC standards, IEC/FDA medical device regulations. And come up with EMI EMC mitigation strategies. Proficient in PCB design tools (Altium, Or CAD, PADS) and simulation software. Experience in product lifecycle management, Execution of Design changes and documentation. It would be a plus if you also possess previous experience in: Experience in medical device design & development with advanced certification in Electrical CAD tools is a plus Experience in IVD instrumentation, such as clinical chemistry, immunoassay, hematology, urinalysis, molecular microbiology or flow cytometry systems is a plus Exposure to medical device design processes and quality systems. Exposure to BOM & PCB Manufacturing techniques and Strong PCB Vendor communication skills. Join our winning team today. Together, well accelerate the real-life impact of tomorrows science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit www.danaher.com.
Posted 1 day ago
90.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Job Description Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Beckman Coulter Diagnostics, one of Danahers 15 operating companies, our work saves livesand were all united by a shared commitment to innovate for tangible impact. Youll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danahers system of continuous improvement, you help turn ideas into impact innovating at the speed of life. As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratorys role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing, and are used in hospitals, reference and research laboratories, and physician offices around the world. Every hour around the world, more than one million tests are run on Beckman Coulter Diagnostics systems, impacting 1.2 billion patients and more than three million clinicians per year. From uncovering the next clinical breakthrough, to rapid and reliable sample analysis, to more rigorous decision makingwe are enabling clinicians to deliver the best possible care to their patients with improved efficiency, clinical confidence, adaptive collaboration, and accelerated intelligence. Learn about the Danaher Business System which makes everything possible. The Electrical Engineer I is responsible for designing, developing, troubleshooting modules for laboratory medical device new product development. The incumbent practices best design practices and follows quality processes defined during development. This position reports to the Head of Life Cycle Management & Group Manager and is part of the R&D Hardware/Systems Development team located in Bengaluru BDC and will be an on-site role. In This Role, You Will Have The Opportunity To Design and develop high-density, multi-layer PCBs with analog/digital/mixed-signal circuits of Beckman Coulter Diagnostics new and on-market products Architect power management, signal conditioning, and microcontroller-based subsystems. Own hardware development from concept to release, including design verification and risk mitigation. Ensure designs meet IEC 60601, ISO 13485, and FDA Class I/II device requirements. Coordinate external testing (EMC, safety) and manage design updates based on test outcomes. The essential requirements of the job include: B.E./B. Tech and M.E./M. Tech in Electrical/Electronic Engineering. 3 years of experience in medical or industrial-grade PCB hardware development. Deep understanding of EMI/EMC standards, IEC/FDA medical device regulations. And come up with EMI EMC mitigation strategies. Proficient in PCB design tools (Altium, Or CAD, PADS) and simulation software. Experience in product lifecycle management, execution of design changes, and documentation. It would be a plus if you also possess previous experience in: Experience in medical device design & development with advanced certification in Electrical CAD tools is a plus Experience in IVD instrumentation, such as clinical chemistry, immunoassay, hematology, urinalysis, molecular microbiology or flow cytometry systems is a plus Exposure to medical device design processes and quality systems. Exposure to BOM & PCB manufacturing techniques and strong PCB vendor communication skills Join our winning team today. Together, well accelerate the real-life impact of tomorrows science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit www.danaher.com.
Posted 1 day ago
90.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Job Description Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Beckman Coulter Diagnostics, one of Danahers 15 operating companies, our work saves livesand were all united by a shared commitment to innovate for tangible impact. Youll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danahers system of continuous improvement, you help turn ideas into impact innovating at the speed of life. As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratorys role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing, and are used in hospitals, reference and research laboratories, and physician offices around the world. Every hour around the world, more than one million tests are run on Beckman Coulter Diagnostics systems, impacting 1.2 billion patients and more than three million clinicians per year. From uncovering the next clinical breakthrough, to rapid and reliable sample analysis, to more rigorous decision makingwe are enabling clinicians to deliver the best possible care to their patients with improved efficiency, clinical confidence, adaptive collaboration, and accelerated intelligence. Learn about the Danaher Business System which makes everything possible. The Senior Mechanical Engineer I is responsible for the design and re-design of certain Hardware components and the development of new products, on-market products and support manufacturing activities. This position reports to the Head of Life Cycle Management & Group Manager and is part of the R&D Hardware/Systems Development team located in Bengaluru BDC and will be an on-site role. In This Role, You Will Have The Opportunity To Design and develop innovative mechanical solutions to improve performance, safety, reliability, throughput and cost-effectiveness (Knowledge of Should costing and estimation), in Design Change Project. Act as a change lead, managing the entire Design change process independently. Handle multiple projects with proper project planning and minimal guidance. Conduct root cause analysis and implement corrective actions. Collaborate with cross function teams to resolve manufacturing and field issue, conduct feasibility studies, risk assessments, and design reviews and validate designs through analysis and testing. The essential requirements of the job include: Bachelors degree in mechanical engineering or a related field with 5 years of experience in mechanical design principles, materials, manufacturing processes. Proficiency in SolidWorks CAD software and simulation tools. Create and maintain detailed engineering documentation, including CAD models, drawings, specifications and test plans. Knowledge of dFMEA/pFMEA, DFX, Tolerance Stack-up Analysis and GD&T. Basic knowledge of metals and materials, its application knowledge on mechanical parts fabrication, Rapid prototyping and testing. It would be a plus if you also possess previous experience in: Experience with medical device regulations (FDA, ISO 13485, ISO 14971, IEC 60601). Experience in IVD instrumentation, such as clinical chemistry, immunoassay, hematology, urinalysis, molecular, microbiology or flow cytometry systems is a plus. Advanced certification in CAD tools. Familiarity with lean manufacturing and Six Sigma principles. Prior work experience in Electro-Mechanical products, Robotics and Automation. Join our winning team today. Together, well accelerate the real-life impact of tomorrows science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit www.danaher.com.
Posted 1 day ago
15.0 - 20.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Roles & Responsibilities: Training Strategy Development: Develop and implement a comprehensive training strategy aligned with the organization's objectives. Assess training needs through surveys, interviews with employees, focus groups, and consultation with managers. Product Training, Program Design and Delivery: Design, develop, and deliver engaging training programs, including leadership development, technical skills, compliance training, and onboarding. Utilize a variety of training methodologies, techniques, concepts, learning tools, and practices to ensure maximum effectiveness of training programs. Leadership and Team Management: Lead, mentor, and manage a team of training professionals. Foster a culture of continuous learning and development within the organization. Budget Management: Develop and manage the training budget, ensuring efficient use of resources. Identify and negotiate with external training providers as needed. Evaluation and Improvement: Measure the effectiveness of training programs through feedback, assessments, and performance metrics. Continuously improve training programs based on evaluation data and changing organizational needs. Stakeholder Collaboration: Collaborate with department heads and senior management to ensure training initiatives align with business needs. Communicate training plans and progress to key stakeholders. Compliance and Reporting: Ensure all training activities comply with relevant regulations and standards. Maintain accurate training records and prepare regular reports on training activities and outcomes. Location: Bangalore Branch: Experience: 15 - 20 years Salary Range As per industry standard Functional Area Training Manager Employment Type Permanent Desired Candidate Profile: Education: Master's degree in Human Resources or a related field. A Master's degree or professional certification is preferred. Experience: 15 years of experience in training and development, with a minimum of 8 years in a leadership role. Candidates with experience from BFSI sector preferred. Skills and Competencies: Strong knowledge of adult learning principles and instructional design. Excellent communication, presentation, and interpersonal skills. Proven ability to manage budgets and resources effectively. Strong project management skills with the ability to handle multiple projects simultaneously. Proficiency in learning management systems (LMS) and e-learning platforms. Key Attributes: Strategic thinker with a proactive approach to training and development. Strong leadership and team-building capabilities. High level of organizational skills and attention to detail. Ability to work collaboratively with diverse teams and stakeholders.
Posted 1 day ago
7.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Overview Cvent is a leading meetings, events, and hospitality technology provider with more than 4,800 employees and ~22,000 customers worldwide, including 53% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers the human connection. The DNA of Cvent is our people, and our culture has an emphasis on fostering intrapreneurship - a system that encourages Cventers to think and act like individual entrepreneurs and empowers them to take action, embrace risk, and make decisions as if they had founded the company themselves. At Cvent, we value the diverse perspectives that each individual brings. Whether working with a team of colleagues or with clients, we ensure that we foster a culture that celebrates differences and builds on shared connections. In This Role, You Will As Product Lead, you will be responsible for executing the product roadmap for one or more of our key technology products with the help of cross-functional teams through the entire product lifecycle. You will be providing direction and clarification to the development teams throughout the project and create, prioritize, groom, and manage requirements. Responsibilities Develop an in-depth understanding of the business. products, including its goals and challenges, as well as a comprehensive knowledge of the customers and users of the platform. This involves analyzing their needs, behaviors, and pain points to ensure the product aligns with their expectations and delivers meaningful value. Collaborate regularly with product managers on the future roadmap, brainstorm new ideas, and prioritize features, ensuring the backlog remains healthy, well-organized, and aligned with business goals. Become a subject matter expert in your product domain, possessing in-depth knowledge and insights that make you the primary point of contact for internal teams seeking guidance and collaboration. Should possess a solid grasp of technology platforms, integrations, and system design to collaborate effectively with engineering partners and architects to deliver scalable, performant, and reliable infrastructure. Develop detailed product specifications that begin by clearly articulating the “why” - the core purpose and value behind the product, feature, or enhancements. These specifications should be thorough in addressing all necessary aspects yet written in a clear and concise manner to ensure they are easily understood by all stakeholders. Write comprehensive user stories with detailed acceptance criteria that address all functional and non-functional aspects of the product, including security, data compliance, and other essential requirements. Work closely with engineering, design (UX/UI), and other stakeholders to define product requirements and user stories. Lead end-to-end product development process, from concept and design to development, testing, launch and ensuring timely and high-quality delivery. Lead PI (Program Increment) planning and actively participate in key SCRUM ceremonies, including daily standups, backlog refinement, sprint planning, and product demos. Leverage the power of analytics and data-driven intelligence to assess product performance, user behavior analysis, gather customer feedback, and insights from multiple channels, and make data-informed decisions which enables you to drive excellence through iteration, improvement, and refinement. Monitor and analyze key performance indicators (KPIs) and metrics to gauge the effectiveness, adoption, and product outcome. Share and present regular updates on the product roadmap and progress to leaders and stakeholders. Clearly highlight any potential risks and outline a plan to address them, ensuring everyone is informed and aligned on the path forward. Contribute to a culture of creativity and innovation within the product management team, think outside the box, explore new ideas, and identify opportunities to make our products stand out in the market. Here's What You Need Minimum 7-9 years of career experience with at least 4+ years of product management (PO/PM) experience in technology products. Strong product sense with an ability to articulate problems and envision solutions. Strong understanding of REST APIs, event-driven systems, and data processing pipelines. Ability to understand and contribute to technical architecture discussions around microservices, scalability, observability, and fault tolerance. Experience working on communication systems or messaging platforms (email, SMS, push) is highly desirable. Familiarity with monitoring/logging tools like Datadog, Splunk, or ELK for understanding system health. Understanding of compliance and privacy regulations related to communication systems. Inquisitive mindset with excellent analytical, problem-solving, and decision-making skills. Ability to handle complex situations, conversations and navigate ambiguity. Exceptional interpersonal skills, with the ability to influence, partner and build relationships across all levels of the organization. Strong written and verbal communication skills with an ability to communicate directly and clearly.
Posted 1 day ago
10.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Job Title: Operations Manager Location: Bengaluru, India (On-site/Hybrid) Company: KILONEWTONS Website: www.kilonewtons.com Experience: 10+ Years About KILONEWTONS At KILONEWTONS , we’re powering the future of tech with operational excellence! We’re looking for a seasoned Operations Manager to streamline our processes, lead cross-functional teams, and drive efficiency across our Bengaluru operations. If you’re a strategic thinker with a passion for optimization, let’s talk! Core Responsibilities Oversee daily operations across multiple departments (IT, HR, Finance, Logistics) Develop and implement scalable processes to improve efficiency and reduce costs Lead a team of 50+ employees, fostering a high-performance culture Manage vendor relationships and negotiate contracts for optimal value Ensure compliance with local regulations and company policies Analyze KPIs and operational metrics to drive continuous improvement Collaborate with leadership to execute strategic business initiatives Must-Have Skills 10+ years in operations management (tech industry preferred) Process Optimization: Lean Six Sigma, Kaizen, or Agile methodologies Tech-Savvy: ERP systems (SAP, Oracle), CRM tools (Salesforce), and data analytics platforms Leadership: Proven ability to manage large, diverse teams Financial Acumen: Budgeting, forecasting, and cost-control expertise Communication: Fluent in English and Kannada (Hindi a plus) Why Join KILONEWTONS? Competitive salary + performance bonuses Health insurance for you and your family Professional development budget Flexible work hours and hybrid options Vibrant office culture in the heart of Bengaluru Send Your How to Apply Resume 1-page Summary Of Your Biggest Operational Achievement To: careers@kilonewtons.com Subject: “Operations Manager – [Your Name]” We review applications within 48 hours!
Posted 1 day ago
5.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Designation: Marketing CRM Manager BU: Working Professional Location: Bangalore-AMR Tech Park/ Mumbai- Andheri, Marol Shift: 5 days | Mon-Fri | Work from Office | 10:30AM- 7:30PM Summary : About the Role We are seeking a strategic and execution-focused Marketing CRM Manager to lead lifecycle marketing initiatives across Email, WhatsApp, SMS, and Push Notifications . This role is critical in nurturing leads, driving conversions, and enhancing student engagement for our portfolio of upskilling programs including MBAs, Doctorates, and Professional Certifications. You will own the CRM strategy and calendar end-to-end—from segmentation and automation to performance optimization—ensuring every communication is timely, relevant, and impactful. Key Responsibilities: Design and execute multi-channel CRM campaigns to engage prospects and learners across their journey—from lead nurturing to enrollment and post-purchase engagement. Build dynamic audience segments based on user behavior, interests, and lifecycle stage. Deliver personalized content to improve engagement and conversion rates. Develop automated workflows for onboarding, re-engagement, upselling, and retention using CRM platforms. Manage and optimize communications across Email, WhatsApp, SMS, and Push Notifications. Ensure consistency in messaging and brand tone. Track and analyze campaign metrics (open rates, CTRs, conversion rates, etc.). Use insights to iterate and improve campaign effectiveness. Work closely with Product, Content, Sales, and Tech teams to align CRM efforts with business goals and learner needs. Ensure all CRM activities comply with data privacy regulations (e.g., GDPR, DPDPA) and follow industry best practices. Requirements: 5+ years of experience in CRM marketing, preferably in edtech, consumer tech, or D2C domains. Proven experience with CRM tools like MoEngage, Clevertap, WebEngage, Braze, or similar. Strong understanding of customer lifecycle marketing and funnel optimization. Analytical mindset with experience in A/B testing and campaign performance analysis. Excellent communication and stakeholder management skills. Familiarity with marketing automation and retention strategies. Nice to Have: Experience in education or upskilling-focused businesses. Understanding of learner personas and motivations in the Indian market. Basic knowledge of HTML/CSS for email template customization. Exposure to loyalty, referral, or alumni engagement programs
Posted 1 day ago
0 years
0 Lacs
Amravati, Maharashtra, India
On-site
Company Description Geetai hospital is a chain of hospitals in Amravati city, which includes Nursing hospital, Urology hospital and cancer hospital and a multispeciality hospital. We need trained staff for our 120 bed hospital (90 beds for Oncology & 30 beds for Gynacology). Role Description This is a contract, on-site role for a Nursing Officer located in Amravati. The Nursing Officer will be responsible for overseeing patient care, managing nursing staff, and ensuring compliance with hospital policies and healthcare regulations. Day-to-day tasks include assessing patient needs, developing nursing care plans, administering medications and treatments, and collaborating with physicians and other healthcare professionals. Additionally, the Nursing Officer will be responsible for maintaining patient records, providing training and support to nursing staff, and ensuring a high standard of patient care and safety. Qualifications Clinical nursing skills, including patient assessment and care planning Experience in healthcare team management and staff training Knowledge of healthcare regulations and hospital policies Excellent communication and interpersonal skills Ability to work effectively in a fast-paced environment Bachelor’s degree in Nursing or a related field Prior experience in a supervisory or managerial nursing role is a plus
Posted 1 day ago
5.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Job Summary We are seeking a detail-oriented and proactive Finance Executive with 3–5 years of experience in budgeting, cost estimation, and financial planning. The role involves working closely with internal departments to prepare, review, and monitor budgets, ensuring financial efficiency and alignment with organizational goals. Key Responsibilities Prepare and maintain annual and quarterly budgets in coordination with relevant departments. Analyze budget proposals, estimate costs, and forecast financial outcomes. Monitor budget utilization and highlight variances against actual expenses. Assist in financial planning, cost control measures, and resource allocation. Prepare budget-related financial reports and present findings to management. Support month-end and year-end closing processes with accurate data. Ensure compliance with internal financial policies and external regulations. Coordinate with procurement and project teams for cost estimations. Assist in preparing MIS (Management Information System) reports for decision-making. Required Skills & Qualifications Bachelor’s or Master’s degree in Finance, Accounting, Economics, or related field. 3–5 years of experience in budgeting, forecasting, or financial planning. Strong analytical and numerical skills with attention to detail. Proficiency in MS Excel, financial modelling. Good communication and presentation skills. Preferred Qualifications Knowledge of cost control, project finance, and variance analysis. Exposure to budgeting in service/project-based environments. Familiarity with financial regulations and compliance requirements. Compensation & Benefits Competitive salary as per industry standards. Performance-based incentives. Professional development opportunities.
Posted 1 day ago
1.0 years
0 Lacs
Sikkim, India
On-site
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 1+ years of technical support, technical consulting experience, or information technology experience OR 3+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Required Skillset System Centre Endpoint Protection Azure Antimalware Windows Defender Microsoft Defender for EndPoint (Windows Defender Advance Threat Protection) Mcafee/Trellix, Symantec, Crowdstrike Language Qualification English Language: fluent in reading, writing and speaking. Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 day ago
5.0 years
0 Lacs
Manipur, India
On-site
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Qualifications Required Qualifications: 5+ years technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 3+ years technical support, technical consulting experience, or information technology experience 3+ years of experience supporting SharePoint (Online and/or On-Prem: 2010, 2013, 2016, 2019) and OneDrive for Business. Strong understanding of SharePoint architecture, content deployment, site collections, and retention policies. Exposure to compliance and security features in SharePoint and OneDrive (e.g., DLP, eDiscovery, retention policies). Familiarity with OneDrive sync client, file restore, sharing and permissions, and storage limits. Strong understanding of SharePoint architecture, content deployment, site collections, and retention policies 5. Experience with PowerShell scripting, ULS log analysis, and SharePoint migration tools. Familiarity with Microsoft 365 ecosystem and integration points with SharePoint. Excellent communication and collaboration skills, especially in cross-functional and global teams. Ability to work in rotational shifts and handle critical situations (CritSits) with composure. Key Responsibilities Own and resolve escalated SharePoint and OneDrive issues that are technically complex, time-sensitive, or politically sensitive. Perform in-depth troubleshooting using diagnostic tools, logs, and debugging techniques. Collaborate with Product Engineering Groups for code-level investigations and hotfixes when required. Act as a liaison between frontline support and engineering teams, ensuring clear communication and timely updates. Document and share learnings through knowledge base articles, internal wikis, and readiness sessions. Participate in triage meetings, swarming sessions, and case wellness reviews to ensure backlog hygiene and resolution velocity. Mentor and coach junior engineers, contributing to team capability building. Engage in proactive support initiatives, including readiness content creation and customer health assessments. Language Qualification English Language: fluent in reading, writing and speaking. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 day ago
5.0 years
0 Lacs
Arunachal Pradesh, India
On-site
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications Required Qualifications: 5+ years technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 3+ years technical support, technical consulting experience, or information technology experience 3+ years of experience supporting SharePoint (Online and/or On-Prem: 2010, 2013, 2016, 2019) and OneDrive for Business. Strong understanding of SharePoint architecture, content deployment, site collections, and retention policies. Exposure to compliance and security features in SharePoint and OneDrive (e.g., DLP, eDiscovery, retention policies). Familiarity with OneDrive sync client, file restore, sharing and permissions, and storage limits. Strong understanding of SharePoint architecture, content deployment, site collections, and retention policies 5. Experience with PowerShell scripting, ULS log analysis, and SharePoint migration tools. Familiarity with Microsoft 365 ecosystem and integration points with SharePoint. Excellent communication and collaboration skills, especially in cross-functional and global teams. Ability to work in rotational shifts and handle critical situations (CritSits) with composure. Key Responsibilities Own and resolve escalated SharePoint and OneDrive issues that are technically complex, time-sensitive, or politically sensitive. Perform in-depth troubleshooting using diagnostic tools, logs, and debugging techniques. Collaborate with Product Engineering Groups for code-level investigations and hotfixes when required. Act as a liaison between frontline support and engineering teams, ensuring clear communication and timely updates. Document and share learnings through knowledge base articles, internal wikis, and readiness sessions. Participate in triage meetings, swarming sessions, and case wellness reviews to ensure backlog hygiene and resolution velocity. Mentor and coach junior engineers, contributing to team capability building. Engage in proactive support initiatives, including readiness content creation and customer health assessments. Language Qualification English Language: fluent in reading, writing and speaking. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 day ago
5.0 years
0 Lacs
Meghalaya, India
On-site
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Qualifications Required Qualifications: 5+ years technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 3+ years technical support, technical consulting experience, or information technology experience 3+ years of experience supporting SharePoint (Online and/or On-Prem: 2010, 2013, 2016, 2019) and OneDrive for Business. Strong understanding of SharePoint architecture, content deployment, site collections, and retention policies. Exposure to compliance and security features in SharePoint and OneDrive (e.g., DLP, eDiscovery, retention policies). Familiarity with OneDrive sync client, file restore, sharing and permissions, and storage limits. Strong understanding of SharePoint architecture, content deployment, site collections, and retention policies 5. Experience with PowerShell scripting, ULS log analysis, and SharePoint migration tools. Familiarity with Microsoft 365 ecosystem and integration points with SharePoint. Excellent communication and collaboration skills, especially in cross-functional and global teams. Ability to work in rotational shifts and handle critical situations (CritSits) with composure. Key Responsibilities Own and resolve escalated SharePoint and OneDrive issues that are technically complex, time-sensitive, or politically sensitive. Perform in-depth troubleshooting using diagnostic tools, logs, and debugging techniques. Collaborate with Product Engineering Groups for code-level investigations and hotfixes when required. Act as a liaison between frontline support and engineering teams, ensuring clear communication and timely updates. Document and share learnings through knowledge base articles, internal wikis, and readiness sessions. Participate in triage meetings, swarming sessions, and case wellness reviews to ensure backlog hygiene and resolution velocity. Mentor and coach junior engineers, contributing to team capability building. Engage in proactive support initiatives, including readiness content creation and customer health assessments. Language Qualification English Language: fluent in reading, writing and speaking. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 day ago
1.0 years
0 Lacs
Meghalaya, India
On-site
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 1+ years of technical support, technical consulting experience, or information technology experience OR 3+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Required Skillset System Centre Endpoint Protection Azure Antimalware Windows Defender Microsoft Defender for EndPoint (Windows Defender Advance Threat Protection) Mcafee/Trellix, Symantec, Crowdstrike Language Qualification English Language: fluent in reading, writing and speaking. Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 day ago
5.0 years
0 Lacs
Nagaland, India
On-site
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications Required Qualifications: 5+ years technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 3+ years technical support, technical consulting experience, or information technology experience 3+ years of experience supporting SharePoint (Online and/or On-Prem: 2010, 2013, 2016, 2019) and OneDrive for Business. Strong understanding of SharePoint architecture, content deployment, site collections, and retention policies. Exposure to compliance and security features in SharePoint and OneDrive (e.g., DLP, eDiscovery, retention policies). Familiarity with OneDrive sync client, file restore, sharing and permissions, and storage limits. Strong understanding of SharePoint architecture, content deployment, site collections, and retention policies 5. Experience with PowerShell scripting, ULS log analysis, and SharePoint migration tools. Familiarity with Microsoft 365 ecosystem and integration points with SharePoint. Excellent communication and collaboration skills, especially in cross-functional and global teams. Ability to work in rotational shifts and handle critical situations (CritSits) with composure. Key Responsibilities Own and resolve escalated SharePoint and OneDrive issues that are technically complex, time-sensitive, or politically sensitive. Perform in-depth troubleshooting using diagnostic tools, logs, and debugging techniques. Collaborate with Product Engineering Groups for code-level investigations and hotfixes when required. Act as a liaison between frontline support and engineering teams, ensuring clear communication and timely updates. Document and share learnings through knowledge base articles, internal wikis, and readiness sessions. Participate in triage meetings, swarming sessions, and case wellness reviews to ensure backlog hygiene and resolution velocity. Mentor and coach junior engineers, contributing to team capability building. Engage in proactive support initiatives, including readiness content creation and customer health assessments. Language Qualification English Language: fluent in reading, writing and speaking. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 day ago
1.0 years
0 Lacs
Daman and Diu, India
On-site
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 1+ years of technical support, technical consulting experience, or information technology experience OR 3+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Required Skillset System Centre Endpoint Protection Azure Antimalware Windows Defender Microsoft Defender for EndPoint (Windows Defender Advance Threat Protection) Mcafee/Trellix, Symantec, Crowdstrike Language Qualification English Language: fluent in reading, writing and speaking. Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 day ago
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