Regional Training Manager - Gold Loan NBFC

Key Responsibilities:

• Deliver high-impact and engaging training sessions (VILT, ILT, and on-the-job) for new and existing employees within the region.
• Conduct batches for HTD and functional certifications.
• Ensure that training content is up-to-date and aligned with the companys objectives and policies.
• Regularly assess branch teams for knowledge gaps and training requirements.
• Use performance data to conduct TNA and adjust training plans accordingly.
• Regularly visit branches within the zone to monitor employee performance, identify improvement areas, and provide hands-on training.
• Provide guidance and support to branch staff on their day-to-day responsibilities.
• Work closely with HRBPs, BMs, AMs, Zonal Heads to ensure training initiatives align with productivity goals and optimize performance.
• Publish monthly training calendar and dashboards for respective zone.
• Maintain accurate and up-to-date training records for all employees, ensuring compliance with audit requirements.
• Track training completion and ensure that all employees meet required learning milestones.
• Assess the effectiveness of training programs through regular feedback, assessments, and productivity analysis.
• Use training outcomes to continuously refine training strategies and deliver higher-impact programs.

Required Qualifications:

• Minimum of 5 years in training and development, with at least 2 years in the BFSI or Gold Loan industry.
• Excellent communication and presentation skills.
• Ability to engage and motivate employees in a dynamic training environment leveraging digital tools.
• Proficient in MS Office and ability to work collaboratively with cross-functional teams.
• This role will involve regular travel across the region to different branch locations.

• Interested Candidate Share their CV - neha.sachdeva@capriglobal.in