Head Human Resource

Position Overview

The Head Human Resources will play a pivotal role in shaping the client's people and culture agenda to match its growth ambitions. This leadership role is responsible for driving innovation in talent management, building a culture of creativity and customer centricity, and enabling organizational effectiveness through engaged, high-performing teams.

Key Responsibilities

1. Talent & Organization Development

* Lead innovative talent acquisition strategies to attract top talent across salon, clinic, and corporate roles.

* Build a pipeline of skilled professionals through proactive sourcing, brand advocacy, and talent partnerships.

* Drive eadership development initiatives to prepare future-ready leaders aligned with Bodycrafts growth vision.

* Design and execute career progression frameworks and succession planning initiatives.

2. Culture & Engagement

* Champion a culture of creativity, customer centricity, and entrepreneurial ownership across all levels.

* Conceptualize and execute employee engagement programs that enhance motivation, connection, and performance.

* Create a culture of open communication and trust, promoting honest conversations and transparent feedback loops.

* Regularly assess the effectiveness of internal communication and engagement initiatives through structured feedback and metrics.

3. Performance & Rewards

* Strengthen the performance management framework to drive accountability and productivity.

* Review and refine compensation and benefits structures to ensure fairness, competitiveness, and retention.

* Partner with business leaders to link performance outcomes with growth, rewards, and recognition.

4. Leadership & Stewardship

* Develop and implement Leadership Effectiveness Assessments and Leadership Development Programs.

* Measure and monitor the impact of leadership development initiatives on business and people outcomes.

* Build leadership capability across mid and senior levels to foster a culture of empowerment and ownership.

5. Employee Wellbeing & Workplace Experience

* Nurture a work environment that prioritizes employee wellbeing and holistic wellness.

* Design and monitor wellness programs, measuring participation and engagement levels.

* Track and analyze employee absenteeism and retention data as indicators of wellbeing and satisfaction.

Key Performance Indicators (KPIs)

Shaping the Future at Bodycraft

* Employee Engagement Index

* Talent Retention Rate

* Talent Management Program Effectiveness

* Compensation and Benefits Competitiveness

* Performance Management Outcomes

Rising Stewards

* Leadership Development Implementation and Impact

* Leadership Effectiveness Assessment Results

* Internal Promotion and Succession Metrics

Conversations

* Employee Feedback on Communication Effectiveness

* Closure Rate of Open Points and Feedback Loops

Employee Wellbeing

* Wellness Program Engagement Rate

* Absenteeism and Wellbeing Metrics

Ideal Candidate Profile

* 12–18 years of progressive HR leadership experience, preferably in consumer, service, or retail environments.

* Strong background in talent development, engagement, and culture transformation.

* Strategic mindset with the ability to balance business goals with people priorities.

* Empathetic, data-driven, and collaborative leader who thrives in a dynamic, growth-oriented organization.