Recruiting Operations Specialist

 About The Role  

Skill required: Talent Acquisition - Onboarding & Candidate Experience - Recruitment Operations

Designation: Recruiting Operations Specialist

Qualifications:Any Graduation

Years of Experience:7 to 11 years

What would you do? We are seeking a detail-oriented and process-driven Recruiting Operations Specialist to lead our Background Check Verification (BGC) team. In this crucial role, you will ensure that our hiring procedures throughout Latin America comply with company standards and legal regulations. Youll work closely with external vendors and oversee all aspects of candidate background verification, upholding the highest levels of accuracy and compliance.This position requires a solid understanding of background check processes, a sharp eye for detail, and a commitment to operational excellence. As a Recruiting Operations Specialist, you will supervise the BGC team, enforce compliance, and foster effective communication among stakeholders across various regions. Your duties will include completing thorough background checks to maintain a safe, secure, and compliant workforceplaying a key role in the recruitment process by verifying that all new hires meet our organizational and legal requirements.Strong leadership skills, end-to-end process ownership, and the ability to support high-volume hiring while maintaining quality and integrity are essential for success in this role.

What are we looking for? Problem-solving skillsAbility to establish strong client relationshipAbility to work well in a teamPrioritization of workloadAbility to meet deadlinesMicrosoft Office Suite

Roles and Responsibilities: Oversee and enhance the BGC process across LATAM, ensuring alignment with global recruitment standards.Drive continuous improvement initiatives.Manage a team of 20 full-time employees responsible for LATAM background checks.Provide coaching, performance feedback, and monitor adherence to service level agreements (SLAs).Oversee BGC workflows in systems such as Workday, ServiceNow.Ensure accurate adjudication of background checks and escalate exceptions to Employee Relations (ER) as necessary.Collaborate with Recruiting Analysts, ER, and external vendors to resolve discrepancies and support effective onboarding.Represent the BGC team in cross-functional meetings and policy discussions.Analyze exception trends, monitor pending cases, and report final adjudication statuses.Deliver insights and dashboards to leadership for informed decision-making and compliance tracking.Conduct employment and education verifications, and other necessary screenings for prospective employees.Maintain accurate background records and provide thorough documentation to ER and hiring managers.Identify and escalate potential red flags, including discrepancies that could impact a candidates suitability.Work closely with ER, recruiting teams, stakeholders, vendors and hiring managers to deliver timely, accurate background check results.Handle sensitive information with discretion, protecting the confidentiality of all background check data.Please note this role requires working from 5:30pm to 2:30am IST.
 Qualification 
Any Graduation