Job
Description
We’re seeking a proactive Real Estate Sales Executive (Tele) to join our team at NexTaksha Realty. In this role, you will be the first point of contact for prospective clients—gathering requirements, scheduling site visits, and driving follow-up to ensure an exceptional customer experience. You’ll work closely with our sales and field teams to convert leads into qualified appointments and ultimately, successful property transactions. What Success Looks Like Consistently achieve or exceed monthly targets for: Qualified leads generated Site visits scheduled Follow-up calls completed Maintain a follow-up closure rate of at least 30% (i.e., follow-ups resulting in confirmed appointments) Keep CRM data up to date, with 100% call logs and client profiles completed within 24 hours Receive positive feedback from clients and colleagues on communication clarity and responsiveness How This Role Fits In You’ll report to the Sales Manager and collaborate daily with our field agents and marketing team. Your work will directly feed into the sales pipeline, enabling our agents to focus on in-person property viewings and deal closures. As our first line of communication, you’ll help shape the customer’s perception of NexTaksha Realty’s professionalism and service quality. Key Responsibilities Outbound & Inbound Calling Reach out to leads generated via website, social media, ads, and walk-ins Respond promptly to incoming inquiries and qualify prospects Requirement Gathering Ask targeted questions to understand the client’s budget, preferred location, property type, and timeline Accurately record all client details and requirements in the CRM Site Visit Coordination Schedule and confirm property viewings with clients and field agents Provide clients with visit details (address, agent contact, timings) and follow-up reminders Lead Nurturing & Follow-up Maintain a structured follow-up cadence (calls, SMS, WhatsApp) for warm leads Update CRM with follow-up outcomes and next steps Data Management & Reporting Ensure CRM entries are complete and up to date (call notes, client profiles, appointment status) Generate weekly lead-status reports for the Sales Manager Customer Service Excellence Address client questions, schedule changes, or concerns with courtesy and urgency Escalate complex queries to senior team members when needed Qualifications Experience & Education 1–3 years of inside-sales or telecalling experience, preferably in real estate or a related service industry Minimum high-school diploma; bachelor’s degree a plus Skills & Competencies Excellent verbal and written communication in English and Gujarati Strong active-listening and customer-qualification abilities Comfortable using CRM systems (e.g., Zoho, Salesforce) and MS Office (Excel, Word) Ability to multitask, prioritize leads, and manage time effectively Persistence and resilience in managing follow-up and handling objections Personal Attributes Professional, polite, and detail-oriented Self-motivated team player with a positive attitude Flexible approach to working hours (to accommodate client schedules) Compensation ₹10,000 – ₹25,000 per month (depending on experience and performance) Performance-based incentives and bonuses on successful conversions. Show more Show less
