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8.0 - 13.0 years
20 - 35 Lacs
Gurugram
Work from Office
Job Summary: We are seeking an experienced and strategic Legal & Compliance Head to lead our legal function, ensure compliance with applicable laws and regulations, and provide sound legal advice across all departments. This role will be instrumental in mitigating risks, managing legal disputes, and supporting corporate growth with a solid legal foundation. Key Responsibilities: 1. Preparation of mandatory policies and other corporate documents for all group companies in India. 2. Maintaining the relevance of policies and other corporate documents 3. Monitoring of changes in applicable legislation, including at the stage of draft laws and preparation of documents outlining the position or strategy of protecting the interests of the company 4. Draft and negotiate contracts with suppliers, vendors, and service providers 5. Monitoring and updating of client`s loan documentation 6. Adjusting mass communications 7. Conduct regular internal audits to assess and enhance compliance with applicable laws and regulations 8. Identify potential legal risks in operations and develop strategies to mitigate them 9. Manage disputes and litigation, coordinating with external counsel when necessary 10. Conduct training on legal and compliance matters for staff at all levels 11. Advise on and ensure compliance with the Foreign Exchange Management Act (FEMA) regulations in cross-border transactions 12. Manage reporting requirements to the RBI for foreign investments, loans, and transactions 13. Ensure compliance with CSR obligations under the Companies Act 14. Organize workshops and training sessions to educate employees on legal obligations and company policies 15. Conduct legal due diligence on third parties to mitigate risks associated with outsourcing Role & responsibilities
Posted Just now
10.0 - 20.0 years
27 - 42 Lacs
Mumbai, Navi Mumbai, Mumbai (All Areas)
Work from Office
Role & responsibilities Responsible for discharge of compliance function with respect to issues pertaining to SBB/CBG/Retail Operations/CBO/ Credit Risk. Understanding all Regulatory and Banks internal guidelines pertaining to Corporate Credit (including MSME/ SBB) and ensuring Bank's compliance as per said guidelines Analysing impact of Regulatory Circulars /Directions/Notifications issued by RBI/ any other regulator and inform the Senior Management about the Compliance Risk emanating if the guidelines are not implemented within the Regulatory timelines as prescribed by the Regulator. Partnering with Business Departments on various aspects of Regulations applicable to their business and providing them solutions on matters referred by them in new and existing products and processes. Tracking the implementation in coordination with Business teams (wherever required) Assisting in RBI Inspection process & closure of RAR Report Fair/'hands on' idea of CBS/ some of the softwares used in conduct and administration of corporate credit business in the Bank and co- ordination with IT to understand and facilitate system changes/ technological initiatives with respect to credit issues and solution.
Posted 21 hours ago
0.0 years
6 - 7 Lacs
Ahmedabad
Work from Office
Job Title: Junior Company Secretary Department: Legal & Secretarial Location: Corporate Office Reporting To: Finance Head / Senior Company Secretary Company: Canpac Trends Pvt. Ltd. Website: www.canpac.in Budget: 6.5 to 7.5 LPA (CTC) Job Summary: Canpac Trends Pvt. Ltd. is looking for a motivated and detail-oriented Junior Company Secretary to join our Legal & Secretarial team. The selected candidate will assist in ensuring statutory and regulatory compliance as per the Companies Act, 2013, and other applicable corporate laws. This role is ideal for someone eager to learn legal drafting, agreement analysis, and support in M&A activities in a fast-paced manufacturing environment. Key Responsibilities: Maintain statutory registers, records, and filings as per the Companies Act, 2013. Draft agendas, notices, and minutes for Board, Committee, and General Meetings. Ensure timely filing of ROC returns and other forms with the MCA. Assist in preparation of Annual Returns, Directors Reports, and statutory documentation. Support legal drafting of agreements, input on clause structuring, and review of pros & cons of different clauses. Understand signing authority requirements and implications in legal agreements. Support in drafting and maintaining internal legal documents and policies. Coordinate with internal teams on compliance matters. Assist in compliance areas related to FEMA, RBI, and industry-specific laws. Prepare Excel-based MIS reports and maintain organized records. Assist in M&A activities , including documentation, coordination, and due diligence support. Stay updated with relevant regulatory changes and advise the Senior CS/Finance Head. Qualifications & Experience: Qualified Company Secretary (ACS) with ICSI membership. 02 years post-qualification experience, ideally in a private limited or manufacturing company. Knowledge of Companies Act, FEMA, MCA portal, and corporate regulatory framework. Interest or experience in legal drafting, contracts, and M&A will be preferred. Good communication, drafting, and analytical skills. Proficiency in MS Office, particularly Excel and PowerPoint. Key Competencies: High attention to detail and strong organizational skills Integrity and discretion in handling confidential information Ability to work independently as well as in a team Strong willingness to learn and grow in legal, secretarial, and business compliance domains Proactive, responsible, and professional attitude
Posted 22 hours ago
5.0 - 10.0 years
10 - 20 Lacs
Navi Mumbai
Work from Office
Role & responsibilities Preferred candidate profile
Posted 1 day ago
4.0 - 8.0 years
5 - 12 Lacs
Gurugram
Work from Office
Preparation filing of various monthly, quarterly, half yearly annually returns of RBI Preparation of RBI Day to day compliance Good knowledge of RBI Regulatory Filings. Preference given to a candidate who have experience in Audit. Required Candidate profile CA With Good experience in RBI Regulatory Knowledge of Rbi returns like DNBS01, DNBS03, DNBS4 Etc. Proficiency in SAP. Excellent written and verbal communication skills info.aspiringmantra@gmail.com
Posted 2 days ago
2.0 - 5.0 years
6 - 8 Lacs
Mumbai, Pune, Bengaluru
Work from Office
1.Conduct information security management reviews and information security management system (ISMS) assessments 2.Must have knowledge of various compliances like ISO 27001, SOC 2, PCI DSS, GDPR etc. 3.Ensure technical implementation and business processes are aligned 4.Lead the design, implementation, operation and maintenance security management systems 5.Participate in the creation, review and update of information security policies 6.Provide complex technical advice, recommendations and consultancy on networks, infrastructure, products and services supplied 7.Provide or assist with implementation documentation Ongoing project management 8. Must be ISO 27001 LA certified
Posted 2 days ago
4.0 - 9.0 years
12 - 18 Lacs
Mumbai
Work from Office
Role & responsibilities Handling Compliance with above mentioned regulations pertaining to Mutual Fund & Insurance Distribution Business of the Bank. Circulating action points arising out of regulatory circulars/notifications/communications and pro-active follow up with the stakeholders ensuring timely implementation of the same. Reviewing existing and new processes and handling correspondences with the regulators on Compliance related matters. Handling Onsite Regulatory Inspections of SEBI, IRDA Providing clarifications on queries raised by stakeholders within the Bank and from Group entities on Compliance related matters. Drafting and vetting of various submissions to be made to the ACB/Board. Submission of various regulatory reports from time to time. People Management or Self-Management Responsibilities Need to interaction with various regulatory authorities viz. SEBI, IRDA. Need to interact with the middle management and senior management of the Bank. Preferred candidate profile
Posted 3 days ago
4.0 - 9.0 years
12 - 18 Lacs
Mumbai
Work from Office
Role & responsibilities Providing regulatory guidance on various business structures and transactions pertaining to the treasury and PD operations. Reviewing various product and process notes pertaining to the treasury and PD operations of the Bank from a regulatory point of view. Regularly interacting with the regulators to seek clarifications on guidelines or representing various business proposals for their approval. Ensuring that the action points from the latest regulations are shared with the concerned stakeholders and the same are implemented within regulatory prescribed deadlines or within suitable time in absence of any regulatory prescribed deadlines. Ensuring that accurate MIS are prepared and circulated to the Top Management on a timely basis. Ensuring that various compliance related notes are prepared and submitted to the Board / Board Level Committees on a timely basis either through placing it in the meeting or through circulation. Preferred candidate profile
Posted 3 days ago
5.0 - 7.0 years
11 - 20 Lacs
Navi Mumbai, Mumbai (All Areas)
Work from Office
Reporting To: Head of Operations About the role: The org. is looking for an experienced and detail-oriented professional to manage treasury operations within their NBFC business. The ideal candidate will have 57 years of experience in treasury operations, with a strong grasp of both front-end and back-office processes. This role is crucial in ensuring accuracy, compliance, and efficiency in all treasury-related activities. Key Responsibilities: 1. Oversee daily treasury operations including fund transfers, investment settlements, bank reconciliations, and cash flow monitoring. 2. 3. 4. Ensure timely and accurate execution of money market and capital market transactions. Coordinate with front office teams on trade confirmations, settlements, and reconciliations. Handle treasury back-office functions such as: a. Trade confirmation matching and discrepancies resolution b. Settlement instructions and coordination with custodians/banks c. Ensuring timely accounting entries and ledger postings d. Managing deal documentation, custody, and audit trail maintenance e. Reconciliation of nostro and general ledger accounts 5. 6. 7. 8. 9. Monitor liquidity positions and support short-term funding and investment activities. Ensure compliance with internal controls, SOPs, and regulatory guidelines (RBI, SEBI, etc.). Assist in preparing regulatory and internal MIS reports related to treasury. Support automation of treasury workflows and contribute to process enhancements. Coordinate with auditors and internal teams during treasury audits and reviews. Desired Profile: 5–7 years of relevant experience in treasury operations, preferably within an NBFC or financial services institution. Solid understanding of treasury instruments, settlement processes, and back-office functions. Familiarity with banking platforms, treasury systems (TMS), and Excel-based reporting. Knowledge of applicable RBI guidelines, investment compliance, and operational risk controls. Strong communication, analytical, and organizational skills.
Posted 3 days ago
6.0 - 8.0 years
7 - 14 Lacs
Pune
Work from Office
Technical Responsibilities and Experience (6 to 8 years of relevant experience): Robust understanding and practical engagement with ISO 27001:2022, NIST, SOC2 Framework Strong Hands-on experience in conducting and facing various IT system Audits Experience and knowledge of various Regulatory and Statutory bodies and guidelines such as RBI, SEBI, IRDAI, NPCI etc. Experience and knowledge in Documentation and Reporting capabilities such as creating, maintaining and reviewing various Policies, Procedures, Guidelines etc. Experience and knowledge in conducting various critical activities such as BCP / DR Drills, Phishing Simulations, Table Top Exercises, Cyber Drills. Strong working experience with reviews of Contracts and MSAs. Supporting various pre-sales activities such as RFP reviews. Hands on technical knowledge and experience with various IT related systems and Tools such as AV, EDR, Firewalls, Network Devices, WAF, Proxy etc. Strong knowledge and conceptual understanding of various areas such as Application Security, Infrastructure Security, Physical Security. Knowledge of WAFs, DDoS mitigation (e.g., Akamai), and system hardening (e.g., CIS Benchmarks) Strong leadership, stakeholder engagement, and cross-functional communication skills. Excellent communication (written and oral) and interpersonal skills is very much required Knowledge of the Financial landscape would be an added advantage Manage escalations, ensure strong documentation, and adhere to project timelines. Qualifications: Bachelors degree in Information Security, or a related field. Masters Degree or BE would be an additional advantage. Proficient in MS Office tools Word, Excel, and PowerPoint. Certifications: (Preferred but not mandatory) CISA, CISSP, ISO 27001:2022 Lead Auditor, ISO 27001:2022 Lead Implementor Role & responsibilities
Posted 5 days ago
5.0 - 10.0 years
6 - 9 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Role & responsibilities Candidates must have at least 5 years of post qualification of CS experience. Candidates must have experience with Companies Act, LODR regulations and Secretarial Standards. Experience on board, Committees and General Meeting Compliances. Must have experience with FEMA Regulations, RBI Guidelines, Security control regulation Act/ guidelines. Knowledge of corporate governance and statutory compliance. Experience on Statutory Registers under the Companies Act, filing of statutory forms with ROC, MCA; E-filing (MCA 21, compliances Digital signatures, DIN etc.) Compliance with all the Related Party Disclosures/ MSME/ DPT. Candidates must have experience with handling matters related to Inter-Corporate loans and Investments. Interaction with external and internal auditors and other government bodies.
Posted 6 days ago
6.0 - 8.0 years
15 - 18 Lacs
Noida, Mumbai
Work from Office
Role- Compliance Specialist Location: Mumbai / Noida Department: Compliance Experience Required: 6-8 years Role Overview We are seeking a seasoned compliance professional to join our Compliance Department at Paytm Payments Bank. The ideal candidate will have deep expertise in regulatory compliance specific to payment banks, including hands-on experience in compliance testing, advisory functions, and policy/SOP reviews. The role demands a strong understanding of key regulatory circulars and guidelines issued by the Reserve Bank of India (RBI). Key Responsibilities Regulatory Compliance & Advisory Interpret and implement RBI circulars including: - Master Direction on KYC (MD KYC) - Licensing Guidelines for Payment Banks - Master Direction on Prepaid Payment Instruments (MD PPI) - Compliance Function and Chief Compliance Officer (CCO) Circular Provide compliance advisory to business units on new products, processes, and controls. Review and update internal policies and SOPs to ensure alignment with regulatory expectations. Conduct periodic compliance testing and risk assessments across business units. Monitor Key Compliance Indicators (KCIs) and identify potential breaches or non-compliance. Support root cause analysis and remediation planning for compliance issues. Lead the dissemination of regulatory updates and circulars to relevant departments. Ensure timely implementation of regulatory changes and track compliance status. Prepare and present compliance reports to senior management, Board, and Audit Committees. Qualifications Postgraduate degree in Law/ Finance or Business Administration (MBA, CA preferred). Experience in banking compliance, preferably in a payment bank. Strong knowledge of RBI regulations and circulars applicable to payment banks. Excellent communication, analytical, and stakeholder management skills. Preferred Skills Experience with regulatory audits and inspections. Familiarity with digital banking products and services. Proficiency in drafting and reviewing policies and SOPs. Ability to work cross-functionally and manage multiple priorities.
Posted 1 week ago
1.0 - 3.0 years
1 - 2 Lacs
Pune
Work from Office
Job profile: 1. Develop audit objectives, plans, and scope by reviewing available information and conducting research. 2. Prepare audit schedules and plan resources necessary for the audit. 3. Conduct audits in accordance with established audit standards and regulatory requirements. 4. Examine the banks financial records, transactions, and control systems to ensure compliance with regulations and policies. 5. Identify areas of non-compliance and recommend corrective actions. 6. Evaluate areas of significant risk within the bank’s operations and make recommendations to mitigate risks. 7. Prepare audit reports summarizing findings, risks, and recommendations. 8. Present audit findings to management and regulatory bodies. 9. Follow up on previous audit findings to ensure corrective actions have been implemented. 10. Handle concurrent audits and special assignments as per client needs. Preferred Candidate Profile: Completed Articleship from a reputed CA firm with exposure to bank audits. Semi-Qualified CA (cleared CA Inter; Final pursuing). Hands-on experience in Statutory / Concurrent / Internal Audits of Banks or NBFCs. Strong ethical standards and professional integrity. Skills Strong understanding of audit principles, Strong knowledge of Banking operations, RBI guidelines, and accounting standards Proficiency in MS Excel, MS Word, audit tools and financial analysis. Proficiency in audit tools and ERP systems Excellent communication skills. Good report-writing skills. Ability to work both independently and in teams. Perks and benefits 5 days working Employee health Insurance Interested candidates can sent their resumes on sejal.shah@uja.in or hr@uja.in
Posted 1 week ago
3.0 - 8.0 years
10 - 15 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Mandatory: 4+ years of experience in Compliance with BFSI/NBFC. Strong Knowledge of RBI Regulations We need candidate who has experience in RBI/NHB compliance and not exchange, or SEBI related. Qualification: Qualified CS only.
Posted 1 week ago
8.0 - 13.0 years
27 - 37 Lacs
Bengaluru
Hybrid
Qualifications: A minimum of seven (7) years of professional experience in information security risk and compliance management within a complex organizational setting is required. Preference will be given to applicants possessing experience in the development and management of internal IT risk and compliance programs, rather than advising external clients or conducting audits. Essential skills include proven expertise in ISO/IEC 27001 implementation, maintenance, internal review procedures, and managing ongoing maintenance projects. The role also requires experience in liaising with non-technical departments. A robust understanding or practical engagement with ISO 27001, PCI DSS and SOC2 standards is necessary. Experience in organizations subject to regulatory oversight by the RBI, NPCI,SEBI or IRDAI is advantageous. A comprehensive knowledge of information security operational processes and technologies is critical. Advanced documentation and reporting capabilities are mandatory. Exceptional stakeholder management skills are requisite. Certifications such as CISSP , CISM, ISO 27001 Lead Implementer are highly desirable. Experience within the financial services industry, with particular emphasis on regulated fintech, is considered a significant asset.
Posted 1 week ago
4.0 - 6.0 years
15 - 22 Lacs
Bengaluru
Work from Office
4-6 yrs of exp in Legal Should have worked in Fintech or Payment Gateway domain Hands on with contracts, legal and regulatory compliance Negotiations with regulatory bodies Ensuring regulatory compliance.
Posted 1 week ago
12.0 - 16.0 years
35 - 50 Lacs
Bengaluru
Work from Office
Certified CA with 12-16 yrs exp Should have worked in Fintech or Payments industry Should have worked in a role of Financial Controller before Strong understanding of RBI Guidelines around Payments & Fintech
Posted 1 week ago
10.0 - 15.0 years
10 - 15 Lacs
Bengaluru
Work from Office
Job Description: Compliance Manager Job Title: Compliance Manager Location: Bengaluru Experience: 10-15 years Industry: Non-Banking Financial Company (NBFC) Company: Techfino Capital Pvt Ltd Job Summary: We are seeking a highly experienced and detail-oriented Compliance Manager to lead and manage regulatory compliance across our NBFC operations. The ideal candidate will have a strong understanding of RBI guidelines, corporate laws, and proven experience in handling inspections, audits, and compliance matters in a financial services environment. Key Responsibilities: - Prepare and finalize periodic regulatory returns as per statutory requirements. - Draft, review, and update policies; ensure timely approvals from the Board, Audit Committee, and internal stakeholders. - Assist during RBI inspections by coordinating with various departments to collate and provide necessary data. - Ensure compliance with RBI, SEBI, IRDAI guidelines and manage escalated complaints, ombudsman matters, and statutory queries. - Provide advisory on FEMA compliance, vendor agreements, outsourcing guidelines, marketing collaterals, and press releases. - Conduct regular compliance audits; engage with business and support functions to review processes and policies. Key Skills & Qualifications: - Bachelor's degree in Law, Business Administration, or a related field. - 10-15 years of relevant experience in compliance within an NBFC environment. - In-depth knowledge of RBI regulations, Companies Act, FEMA, and other corporate laws. - Strong understanding of audit processes and statutory compliance requirements. - Proficiency in Microsoft Office and compliance databases. - Excellent communication, analytical, and advisory skills.
Posted 1 week ago
5.0 - 10.0 years
12 - 18 Lacs
Ahmedabad
Work from Office
Job Summary: We are seeking a " Compliance Officer" particularly within the financial services of AIF & PMS sector. The candidate will be responsible for ensuring that all legal operations of the fund comply with regulatory requirements and internal policies. Key Responsibilities: Monitor and ensure compliance with SEBI regulations, RBI guidelines, and other applicable laws governing AIFs. Develop, implement, and update compliance policies and procedures to reflect regulatory changes and industry best practices. Conduct regular compliance risk assessments and internal audits to identify potential risks and recommend corrective actions. Design and deliver compliance training programs for staff to foster a culture of compliance within the organization. Prepare accurate and timely compliance reports for management and regulatory authorities, ensuring timely submission and accuracy. Act as the primary liaison with regulatory bodies and internal stakeholders on compliance matters, addressing inquiries and issues as they arise. Utilize technology and data analytics to enhance compliance monitoring processes and reporting accuracy. Qualifications: Masters degree in Business Administration, Finance, Law, or a related field, or a Company Secretary qualification. Minimum of 5 years of experience in a compliance role, preferably in the AIF & PMS. Strong knowledge of regulatory frameworks applicable to AIFs & PMS and related compliance requirements.
Posted 1 week ago
8.0 - 13.0 years
20 - 27 Lacs
Gurugram
Work from Office
: Job Title: Company Secretary Location: Gurugram Industry: Housing Finance Experience Required: 8+ Years (Post Qualification) Team Management Experience: Required Key Responsibilities: 1. Statutory Compliance & Governance Ensure compliance with Companies Act, SEBI Regulations, RBI guidelines applicable to Housing Finance companies, and other statutory requirements. Conduct and manage Board Meetings, Annual General Meetings (AGMs), Extra-Ordinary General Meetings (EGMs), and Committee Meetings (Audit, CSR, NRC, etc.). Maintain statutory registers, records, and filings with ROC, MCA, and RBI. 2. Secretarial & Legal Documentation Draft notices, agendas, resolutions, and minutes for board and committee meetings. Prepare and file annual returns, director disclosures, and other regulatory filings. Ensure timely compliance and disclosures under applicable laws and regulations. 3. Corporate Governance & Advisory Advise the Board on best governance practices, regulatory changes, and strategic legal matters. Support the Board in ensuring good governance standards and adherence to policies. 4. Team Leadership & Coordination Lead and manage the secretarial team to ensure timely execution of deliverables. Guide and mentor junior team members in handling legal and secretarial responsibilities. Coordinate with internal departments and external stakeholders like auditors, lawyers, and regulators. 5. RBI & Housing Finance Regulatory Compliance Ensure compliance with RBI Master Directions and NHB guidelines specific to housing finance companies. Handle inspections, correspondence, and reporting requirements related to RBI/NHB. Desired Candidate Profile: Qualified Company Secretary (CS) from ICSI. Minimum 8 years of post-qualification experience in a financial services/NBFC/housing finance company. Prior experience in leading a team is mandatory. Strong knowledge of Company Law , RBI Regulations , SEBI guidelines , and Governance Practices . Excellent communication , drafting , and stakeholder management skills. Preferred Attributes: Exposure to housing finance/NBFC sector is highly preferred. Proficient with MCA21 , compliance tools , and legal documentation software . Ability to work under deadlines and in a fast-paced regulatory environment.
Posted 1 week ago
5.0 - 7.0 years
8 - 14 Lacs
Mumbai
Work from Office
JOB TITLE Team Member - Secretarial DEPARTMENT : - Secretarial DESIGNATION:- Assistant Manager/Deputy Manager LOCATION :- Kalina(Mumbai) REPORTS TO Company Secretary II. KEY DUTIES & RESPONSIBILITIES OF THE ROLE Drafting and finalising of agenda, minutes and circular resolution of Board/Committee/General Meeting Maintaining Statutory Registers Filings with MCA/SEBI/RBI Monthly/quarterly/half yearly and annual Compliances under various acts/regulations applicable to the Bank Formulation/review/implementation of Policies/SOPs pertaining to Secretarial Department of the Bank Assisting Internal/ Statutory/ Secretarial auditor for completing their audit activities Providing data for RBI inspection Handling of Complaints/requests/queries received from PNCPS and Equity warrant holders. CSR Compliances Insider Trading Compliances I. ROLE PURPOSE & OBJECTIVE Ensuring compliance with the Companies Act, 2013, SEBI (Prohibition of Insider Trading) Regulation, 2015, RBI Regulations and circulars issued thereunder. III. MINIMUM REQUIREMENTS OF KNOWLEDGE & SKILLS Educational Qualifications Member of ICSI / Law Graduate Experience • 5-7Yrs Functional Skills • Well versed with Companies Act, 2013 and RBI Regulations Ability to interpret Regulations Remain updated with current scenario and regulations Interested candidate can also share their cv on ext.ambuja@unitybank.co.in
Posted 1 week ago
3.0 - 7.0 years
4 - 4 Lacs
Chennai
Work from Office
Job Title: Regulatory Complaint Management -Manager Roles and Responsibilities: Grievance Redressal Management Complaint Handling: Team will be primarily responsible for overseeing the effective resolution of customer complaints raised through regulatory channel. This includes addressing issues related to services, transactions, fraud, or any other areas of customer dissatisfaction. Timely Resolution: Ensuring that complaints are addressed and resolved within the timelines prescribed. Escalation Point: Acting as the final point of contact for complaints that cannot be resolved at lower levels. Compliance with RBI Regulations Adherence to RBI Guidelines: Ensuring that the organization complies with the RBI's guidelines. Monitoring Compliance: Regularly reviewing internal procedures to ensure that they are in line with the RBIs evolving rules and guidelines on complaint management. Documentation and Reporting Maintaining Records: Ensuring that all complaints, investigations, and resolutions are accurately documented and stored in line with legal and regulatory requirements. Reporting to RBI: Submitting reports on the status of complaint resolutions, including escalated cases, in compliance with RBIs reporting requirements. This includes monthly, quarterly, and annual reports as needed. Data Analysis: Compiling and analyzing data to identify trends, recurring issues, or areas for improvement in customer service and complaint management. Customer Communication Transparency in Communication: Keeping customers informed about the status of their complaints, providing regular updates, and ensuring clear communication regarding resolution steps. Empathetic Communication: Responding to customer complaints with empathy and understanding, particularly in cases of serious grievances or dissatisfaction. External Liaison: Acting as a liaison between the organization and regulatory bodies, including the RBI, ensuring all communication is professional, accurate, and complies with applicable standards. Root Cause Analysis Investigating Complaints: Conducting a thorough investigation into customer complaints to identify the root cause of issues, whether they are procedural, operational, or caused by human error. Problem Resolution: Identifying systemic issues that might be causing recurrent complaints and working with relevant teams to implement corrective measures to prevent future issues. Continuous Improvement: Proactively recommending changes to policies, procedures, or systems based on lessons learned from customer complaints. Training and Awareness Staff Training: Ensuring that all employees involved in complaint handling are properly trained and aware of the bank’s policies, the RBI's grievance redress mechanisms, and the importance of customer service. Raising Awareness: Promoting awareness of the bank’s Grievance Redressal mechanism to customers, ensuring they know how to file complaints and the process for resolution. Internal Awareness: Ensuring that all relevant departments understand the RBI’s customer protection norms and the importance of adhering to them. Skillset : Product Knowledge, Analytical, Communication, Presentation Qualification : 3+years of Work Experience, preferably from the BFSI sector. Good understanding of Loan products.
Posted 2 weeks ago
11.0 - 17.0 years
40 - 50 Lacs
Mumbai
Work from Office
Key Responsibilities: Conduct compliance testing of Treasury Front, Mid & Back Office SOPs Evaluate gaps and recommend actionable remediation Test regulatory circulars and ALM practices Review compliance of SLR/Non-SLR investments, derivatives, FOREX, bullion, etc. Coordinate with stakeholders across functions Provide risk-based insights for compliance oversight Knowledge of RBI circulars, FEDAI, FIMMDA guidelines
Posted 2 weeks ago
7.0 - 10.0 years
16 - 27 Lacs
Bengaluru
Work from Office
Job Title: Head Of Accounts Location: Bangalore About Us: Techfino Capital Private Limited is a leading Non-Banking Financial Company (NBFC) specializing in innovative financial solutions tailored to meet the diverse needs of our clients. With a strong commitment to fostering a culture of excellence, innovation, and customer-centricity, we are redefining the way financial services are delivered. Job Description: This role leads various functions, including General Accounting, Tax Compliance, Financial Planning & Analysis, and Financial Systems. The position serves as a strategic business partner to the executive team, providing financial insights that drive business decisions and ensure the organization's financial health and compliance Key Responsibilities: Strategic Financial Leadership Serve as a key advisor to develop and execute the company's financial strategy in alignment with business objectives and growth plans Establish financial policies, procedures, and internal controls to safeguard assets and ensure compliance Financial Reporting & Analysis To maintain the general ledger and balance books based on Financial Reporting Requirements To manage general accounting activities such as preparing and posting entries to the general ledger. Direct the preparation of monthly, quarterly, and annual financial statements and management reports Reports ensuring the accuracy, integrity, and timeliness of all financial reporting To manage payments, invoicing etc. To communicate with internal & external parties Lead the development of financial models and forecasts to support strategic decision-making Audit Responsible for the successful completion of the statutory audits Lead external and internal audit processes, ensuring successful outcomes Team Leadership & Development Lead, mentor, and develop a team off Accounting professionals Establish performance metrics, goals, and development plans for direct reports and their teams Collaborate cross-functionally to align finance operations with business needs • Build and maintain high-performing teams through effective recruitment, training, and talent management Regulatory Compliance & Risk Management • Ensure compliance with all applicable financial regulations, RBI guidelines, and accounting standards • Oversee the management of comprehensive tax strategy and compliance (direct and indirect taxes) • Direct the implementation of robust internal controls and governance framework • Proactively identify and mitigate financial and regulatory risks Qualifications and Experience : • CA/CPA with 7-10 years of progressive experience in finance roles • Deep knowledge of RBI regulations, NBFC compliance requirements, financial risk management, and Financial Reporting Standards • Team handling experience and good communication skills are a must Skills and Competencies: • Strategic thinking with the ability to translate financial insights into business strategy • Expert knowledge of advanced financial modeling and analysis techniques • Excellent communication skills to effectively engage with board members, executives, and external stakeholders • Proficiency in ERP systems, financial management software, and advanced analytics tools • Strong business acumen and commercial awareness To Apply: Please submit your updated resume to hr@techfino.in
Posted 2 weeks ago
5.0 - 10.0 years
0 - 1 Lacs
Kolkata
Work from Office
Experience: 5+ year of experience in fintech industry specially from payment getaway/UPI. 1.Must having knowledge for getting license form RBI for payment getaway. 2.Regulatory Compliance: Advising on compliance with financial regulations like AML (Anti-Money Laundering), KYC (Know Your Customer), and consumer protection laws, as well as data protection laws. 3. To ensure compliance with all the laws, rules, regulations, circulars, directive etc applicable to a Payment system operator, knowledge about Banking and Escrow including applicable RBI circulars. 4. Implementation of compliance calendar with respect to the various provisions of Company Law, Rules and Regulations, Corporate Governance Code, RBI guidelines, and provisions of various laws, rules and regulations as may be applicable to the company. 5. To keep the business and relevant stakeholders updated on the new amendments, circulars, change in regulations etc. 6.Contract Drafting and Negotiation: Drafting, reviewing, and negotiating various contracts, including those related to technology licensing, payment processing, data sharing, and vendor relationships. 7.Risk Management: Identifying and mitigating legal risks for FinTech companies, ensuring compliance with applicable laws and industry best practices. Skills that will help you succeed in this role : 1. Overall 5+ years of experience in which at least 2+ in fintech business. 2. Should be familiar with Indian regulatory landscape i.e. RBI,SEBI. 3. Audit experience will be plus. Educational Qualifications Required: LLM/LLB would be preferred.
Posted 2 weeks ago
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