Quality Manager

1. Educational Qualifications

• Essential:
• Bachelor’s degree in nursing, Pharmacy, Life Sciences, or Allied Health Sciences
• Preferred:
• Master's in Hospital Administration (MHA) / Healthcare Management / Quality Management
• Certification in NABH, JCI, ISO, or Six Sigma (Green/Black Belt)

2. Work Experience

• Minimum:
• 3–5 years in hospital quality, accreditation, or clinical audit roles
• Preferred:
• Hands-on experience in NABH/JCI accreditation preparation and audits
• Experience in implementing hospital QMS (Quality Management System)
• Exposure to infection control, incident reporting, and clinical governance

3. Key Skills & Knowledge

• Thorough understanding of:
• NABH/JCI standards and documentation
• Hospital policies, SOPs, audits, and quality indicators (QIs)
• Root Cause Analysis (RCA) and CAPA (Corrective and Preventive Action)
• Clinical and non-clinical audit cycles
• Patient safety goals, adverse event reporting, and clinical risk management

4. Technical Skills

• Knowledge of:
• Quality dashboards and data analysis
• Accreditation portals (e.g., NABH assessment tools)
• Hospital Information System (HIS) and EMR documentation
• Microsoft Office (Excel, PowerPoint, Word)

5. Behavioural Competencies

• Detail-oriented and analytical mindset
• Excellent documentation and report-writing skills
• Good communication and presentation ability
• Leadership and training skills (for staff sensitization)
• Self-driven, proactive, and collaborative
• Ability to handle internal audits and interact with external assessors confidently

6. Other Requirements

• Willingness to conduct hospital rounds and audits regularly
• Flexible with work hours during inspections or accreditation events
• Fluent in English and regional language (for staff training)

Job Types: Full-time, Permanent

Pay: ₹35,000.00 - ₹65,000.00 per month

Benefits:

• Leave encashment
• Paid sick time
• Paid time off
• Provident Fund

Education:

• Bachelor's (Preferred)

Experience:

• Quality management: 3 years (Preferred)

Work Location: In person