Quality Head- Machine Shop

Job Title: Quality Head – Machine Shop & Management Representative (MR)

Location: Kolhapur, Maharashtra

Department: Quality Assurance

Experience: 8–15 years in Machine Shop Quality (Automotive/Foundry/Engineering Industry)

Qualification: BE/ Diploma – Mechanical / Industrial / Production Engineering

Reports To: Plant Head / Director – Quality

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Role Summary:

The Quality Head & Management Representative will lead the quality function of the machine shop and oversee ISO/IATF/QMS compliance. This role ensures product quality from inward material to final dispatch, drives continuous improvement, customer satisfaction, and represents the organization for audits, certifications, and customer quality requirements.

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Key Responsibilities

A. Machine Shop Quality Leadership

• Lead machining quality operations across CNC, VMC, HMC, VTL, SPM, and other machines.
• Establish & monitor in-process, final inspection, and quality control plans.
• Implement and maintain SPC, MSA, FMEA, APQP, PPAP, and 8D methodologies.
• Ensure compliance to drawing requirements, GD&T, machining tolerances, surface finish & critical dimensions.
• To reduce rejections and rework through robust root-cause analysis and corrective/preventive actions.
• Maintain calibration of instruments including CMM, height gauge, micrometers, bore gauges, etc.

B. Management Representative (MR) – QMS / Certifications

• Serve as official Management Representative for ISO 9001 / ISO 14001 / IATF 16949 (as applicable).
• Coordinate external and internal audits; ensure timely closure of NCs.
• Manage documentation, procedures, manuals & quality records as per QMS requirements.
• Conduct periodic Management Review Meetings, prepare reports and drive action plans.
• Drive awareness and training on QMS, customer-specific requirements & standards.

C. Supplier & Customer Quality Management

• Manage customer complaints, field issues and coordinate 8D / CAPA responses.
• Develop vendor quality systems and ensure incoming raw material conformance.
• Conduct supplier audits, qualify new suppliers, and improve supplier performance.
• Act as primary quality contact for OEM/Tier-1 customers for technical discussions.

D. Continuous Improvement & Team Development

• Drive Kaizen, Poka-Yoke, Lean Manufacturing, and Zero Defect initiatives.
• Develop and mentor quality engineers, inspectors and technicians.
• Implement data-driven decision making using quality metrics and dashboards.
• Work closely with Production, Maintenance, NPD, and Purchase for quality goals.

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Key Skills & Competencies

• Strong knowledge of CNC/VMC machining processes, tooling, and precision measurement
• Proven track record in IATF 16949 / ISO 9001 compliance and audit handling
• Excellent analytical, problem-solving and documentation skills
• Familiar with GD&T, PPAP, APQP, FMEA, MSA, SPC, 7 QC Tools, 8D
• Leadership, team management, communication & customer handling skills
• Ability to implement systems and improve culture towards quality & discipline

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KPI / Performance Indicators

• Reduction in internal rejections and customer complaints
• Improvement in First Pass Yield (FPY) and Right First Time (RFT)
• Audit performance and NC closure effectiveness
• Supplier quality improvement %
• Cost of Poor Quality (COPQ) reduction
• On-time PPAP approval and zero ppm targets

Job Type: Full-time

Pay: ₹35,000.00 - ₹60,000.00 per month

Benefits:

• Cell phone reimbursement
• Leave encashment
• Paid sick time
• Provident Fund

Work Location: In person