Job Title: Quality Head – Machine Shop & Management Representative (MR) Location: Kolhapur, Maharashtra Department: Quality Assurance Experience: 8–15 years in Machine Shop Quality (Automotive/Foundry/Engineering Industry) Qualification: BE/ Diploma – Mechanical / Industrial / Production Engineering Reports To: Plant Head / Director – Quality ⸻ Role Summary: The Quality Head & Management Representative will lead the quality function of the machine shop and oversee ISO/IATF/QMS compliance. This role ensures product quality from inward material to final dispatch, drives continuous improvement, customer satisfaction, and represents the organization for audits, certifications, and customer quality requirements. ⸻ Key Responsibilities A. Machine Shop Quality Leadership Lead machining quality operations across CNC, VMC, HMC, VTL, SPM, and other machines. Establish & monitor in-process, final inspection, and quality control plans. Implement and maintain SPC, MSA, FMEA, APQP, PPAP, and 8D methodologies. Ensure compliance to drawing requirements, GD&T, machining tolerances, surface finish & critical dimensions. To reduce rejections and rework through robust root-cause analysis and corrective/preventive actions. Maintain calibration of instruments including CMM, height gauge, micrometers, bore gauges, etc. B. Management Representative (MR) – QMS / Certifications Serve as official Management Representative for ISO 9001 / ISO 14001 / IATF 16949 (as applicable). Coordinate external and internal audits; ensure timely closure of NCs. Manage documentation, procedures, manuals & quality records as per QMS requirements. Conduct periodic Management Review Meetings, prepare reports and drive action plans. Drive awareness and training on QMS, customer-specific requirements & standards. C. Supplier & Customer Quality Management Manage customer complaints, field issues and coordinate 8D / CAPA responses. Develop vendor quality systems and ensure incoming raw material conformance. Conduct supplier audits, qualify new suppliers, and improve supplier performance. Act as primary quality contact for OEM/Tier-1 customers for technical discussions. D. Continuous Improvement & Team Development Drive Kaizen, Poka-Yoke, Lean Manufacturing, and Zero Defect initiatives. Develop and mentor quality engineers, inspectors and technicians. Implement data-driven decision making using quality metrics and dashboards. Work closely with Production, Maintenance, NPD, and Purchase for quality goals. ⸻ Key Skills & Competencies Strong knowledge of CNC/VMC machining processes, tooling, and precision measurement Proven track record in IATF 16949 / ISO 9001 compliance and audit handling Excellent analytical, problem-solving and documentation skills Familiar with GD&T, PPAP, APQP, FMEA, MSA, SPC, 7 QC Tools, 8D Leadership, team management, communication & customer handling skills Ability to implement systems and improve culture towards quality & discipline ⸻ KPI / Performance Indicators Reduction in internal rejections and customer complaints Improvement in First Pass Yield (FPY) and Right First Time (RFT) Audit performance and NC closure effectiveness Supplier quality improvement % Cost of Poor Quality (COPQ) reduction On-time PPAP approval and zero ppm targets Job Type: Full-time Pay: ₹35,000.00 - ₹60,000.00 per month Benefits: Cell phone reimbursement Leave encashment Paid sick time Provident Fund Work Location: In person
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