Quality Control Analyst

At PwC, our people in risk and compliance focus on maintaining regulatory compliance and managing risks for clients, providing advice, and solutions. They help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively. In regulatory risk compliance at PwC, you will focus on confirming adherence to regulatory requirements and mitigating risks for clients. You will provide guidance on compliance strategies and help clients navigate complex regulatory landscapes.

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Respond effectively to the diverse perspectives, needs, and feelings of others.
• Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self awareness, enhance strengths and address development areas.
• Interpret data to inform insights and recommendations.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

2 -5 years

Preferred Knowledge:

KYC Quality Control

Responsibilities:

• Review cases for adherence to EDD procedures and ensure analyst conclusions are clear, complete and supported by the information in the file.

• Identify and escalate critical issues to the SME and KYC Manager.

• Assist in identifying problem areas and risks associated with processes and make recommendations to improve quality of KYC analyst file work.

• Serve as a key support resource for delivering training and guidance to KYC analysts.

• Decrease regulatory and reputational risk by exercising sound judgment in approving/rejecting submitted cases.

• Maintain proactive communication with Senior Management including periodic updates on engagement progress and identified or potential issues.

Skills:

• Good knowledge of AML laws and regulations and the ability to apply this knowledge in assessing client KYC profiles.

• Sound working knowledge of FC guidance, industry best practice and relevant regulation.

• Ability to communicate effectively in a concise and technically accurate manner, and to articulate complex messages in both written and verbal communication in a clear way.

• Strong decision-making, time management and organizational skills.

• Detail-oriented multi-tasker who can work with little supervision.

• Willingness to learn and manage in a constantly changing environment.