Quality Assurance Test Lead

About the Role:

We are seeking a highly experienced and strategic Lead QA Engineer to take full ownership of QA for a major product or multiple concurrent projects. This role involves leading and managing multiple QA teams, ensuring efficient resource utilisation, and driving the adoption of advanced Test Automation frameworks and tools. You will be the primary point of contact for all QA aspects, risks, and strategies, contributing to cross-functional strategic planning and decision-making.

Experience

10+ years of experience in Software Applications / Products testing

5+ years of test automation experience using Selenium/Playwright or any other tools

Key Responsibilities:

Core QA Activity:

• Oversee the execution of all types of testing (e.g., functional, regression, performance, security, integration) across multiple projects and be hands-on in executing all kinds of testing.

Testing & Defect Management:

• Define defect management workflows and standards in JIRA.
• Analyze defect trends and root causes to implement preventive measures.
• Ensure high-quality defect reporting and resolution across teams.

Test Automation:

• Hands-on test automation (Playwright/Selenium), creating automation frameworks, and working with the team to ensure the test automation suite is maintained throughout.
• Emphasise the importance of test automation and CI/CD adoption.
• Promote efficient use of JIRA, X-Ray, and CI/CD tools.
• Ensure strong Test Automation coverage.
• Include robust CI/CD integration and comprehensive JIRA/X-Ray usage.
• Drive the adoption of advanced Test Automation frameworks and tools across teams.

Testing Leadership & Strategy:

• Full ownership of QA for a major product or multiple concurrent projects.
• Lead and manage multiple QA teams, ensuring efficient resource utilization.
• Mentor other leads and senior QAs / Associate Lead QAs and Senior QAs.
• Act as a primary point of contact for all QA aspects, risks, and strategies.
• Contribute to cross-functional strategic planning and decision-making.
• Strategic planning and execution of QA initiatives across multiple teams.
• Define and evolve the overarching QA strategy for their domain.
• Define and implement organizational-level QA standards and best practices.
• Review and refine estimates for accuracy.
• Refine estimation models and establish review governance.
• Conduct high-level strategic reviews of test plans, automation architectures, and quality reports.

Team Collaboration & Communication:

• Represent QA in high-level project and release planning meetings.
• Facilitate communication between QA teams and other departments.
• Present quality metrics and insights to senior management and stakeholders.

Continuous Process Improvement:

• Foster a culture of quality within the organization.
• Champion Agile quality practices across teams and at a broader organizational level.
• Establish quality metrics and reporting mechanisms using JIRA and X-Ray.
• Provide insights into Test Automation effectiveness and CI/CD health.
• Drive initiatives for continuous improvement in testing processes and tools.
• Lead the implementation of new QA methodologies and best practices.