Quality Assurance Manager-Gem Stones

Job Requirements

• Sourcing & Vendor Management
• Procurement Planning & Execution
• Quality Control & Validation
• Market Intelligence & Price Benchmarking
• Collaboration & Cross-Functional Coordination.
• De-briefing about Gemstone on technical front as a subject expertise to the concern stake holders. (NPI, NPD, Design, Brand, Category Team)

External Interfaces

Internal Interfaces

• Gemstone Vendor partners
• Jewellery vendor Partners.
• NPI
• NPD
• Design
• Brand
• Category
• Stone Sorting dept.
• Jewellery Mfg Co-ordinators
• Job RequirementsEducationGraduate in any stream.
• Gemmologist
• Relevant ExperienceStrong knowledge of gemstones, grading standards.
• Proven experience in Gemstone sourcing (minimum 8–10 years preferred).
• Excellent negotiation, analytical, and vendor management skills.
• Deep understanding of gemstone markets (Jaipur, Bangkok, Colombo, Hong Kong, Africa).
• Strategic thinking with commercial acumen and integrity.
• Excellent communication, presentation, and networking skills.
• Behavioural SkillsStructured Approach
• Interpersonal skills
• Decision Making
• Handling Multiple Stakeholders
• Communication skills (written and verbal)
• KnowledgeTechnical Knowledge of Gemstones
• Deep Knowledge of handling & limitations of Gemstones

Process Contributions

Process Nature

Process Outcome

Performance Measure

• Product Development and Gemstone Promotion

• Collaboration among Teams
• Market Research Integration
• Feedback Loop
• Encouragement of product differentiation

1. Effective coordination among stakeholders.1. High end Gemstone procurement at right price from right vendors within Stipulated timeline

2. Timely Gemstone technical de-briefing to the concern stake holders on need Basis

• Coordination with Merchandiser & Designer

• Define Your Brand Identity.
• Understand Your Target Audience.
• Consistency across Channels.

• 1. Effective coordination among stakeholders.1. Timely Implementation of High-end Jewellery Product Development from Gemstone front.

  Market Research and Analysis of other brands for High-end

• Identify Competitors
• SWOT Analysis
• Product Analysis

1. Quarterly market insider report with real time data. 1. In-Tangible benefits for our brand trend set related to gemstones promotion.

• 
  Customer Interface related to Gemstones

• Online Platforms
• Transparency and Authenticity
• Customization Options

1. Faster customer query resolution.1. Drop in resolution time.

• 
  Responsible for timely resolution of Brands query

• Establish Clear Communication Channels
• Monitor and Analyse Trends
• Seek Feedback and Continuous Improvement

1. Faster customer query resolution.1. Drop-in resolution time.

Work Experience

• Experienced gemologist from any reputed institute like GIA
• 8-10 Years hands on experience in gemstone dealing
• Strong command over gemstone basics